scholarly journals Rethinking New Public Management: A Metaphorical Approach

2016 ◽  
Vol 6 (3/4) ◽  
pp. 37
Author(s):  
Bin Chen

There has been a notion that public administration is steadily progressing toward a unanimously accepted and universally applicable administrative reform theory and practice called the New PublicManagement (NPM). To reinvent their public sectors, many countries have embraced the ideas of NPM that are based on the private sector model. Through the lens of a metaphorical analysis, this paper highlights and explores the specific weakness in the NPM’s claim of a convergence to a business-like model driven by competition and technological advances, reveals the private interests disguised as public good underlying the NPM movement, and questions its emphasis on managerialism by rejecting a politics-administration dichotomy. It is further argued that, like any other administrative and policy argument, viability of the NPM to a large extent depends on its ability to strategically craft persuasive rhetoric in its favor.

Author(s):  
Helena Carla Antunes Mendes ◽  
Carlos Santos ◽  
Augusta Ferreira ◽  
Rui Pedro Figueiredo Marques ◽  
Graça Azevedo ◽  
...  

In the context of new public management, public administration must be alert to the increasing needs of citizens, providing public organizations with efficient management systems in order to rationalize the financial resources and disseminate transparent and accurate economic and financial information to further assess the organizational performance. There have been recent technological advances, namely the use of the internet, that have influenced the way financial information is accessed. This work aims to assess the level of disclosure of financial information on the websites of local authorities in Portugal and the identification of possible factors that may influence the level of disclosure. Given the results in this study, it is time-consuming and difficult to find financial information on the websites. This hinders the users in their assessment on where and how mayors apply public resources. Among the factors tested, the size and political competition are the ones that seem to influence the level of disclosure of financial information on the website.


Author(s):  
Colin Knox ◽  
Saltanat Janenova

The concept of one-stop shops started as a relatively modest idea of providing information to public service users under one roof and helping citizens to navigate the complexities of multiple providers. Over time a business sector model accelerated the development of one-stop shops into a new phase of digitization influenced by the emergence of New Public Management with its emphasis on putting users at the center of public services provision. Technological progress afforded citizens access to the state and, in turn, promoted state-to-citizens interactions through multiple channels, both digital and physical. One-shop shops became inextricably linked to e-government which impacted both the developed and developing world, including authoritarian states. Although evidence of the impact of one-shop shops is still limited, not least because the concept has morphed over time, key improvements are listed as increased citizen satisfaction, reduced corruption, and greater efficiency. The pace of development has been such that the future suggests a move from one-stop shops to “no-stop shops.”


Author(s):  
Shikha Vyas-Doorgapersad

The African continent is facing a number of administrative crises. The recent decline of public administration on the continent has forced some African countries to re-assess their governance systems. Their public service reforms are evidence of the emergence of New Public Management (NPM) for improved public sector administrative structures and operations. This article discusses the paradigm shifts from New Public Administration to New Public Management, as a means of meeting public administration challenges in Africa. At a contextual level, the paper examines the practical implementation by some African countries of NPM and the outcomes of NPM-led reform in these countries.Keywords: Public Administration (PA); New Public Administration (NPA); New Public Management (NPM); Public Value Management (PVM); paradigm; paradigm shift; public service reforms; governanceDisciplines: Public Management; Political Science; Sociology; Economics


2016 ◽  
Vol 84 (4) ◽  
pp. 659-674 ◽  
Author(s):  
Joyce Liddle

This article explores vertical and horizontal dimensions of the work of public, private and civic leaders involved in economic development in England, in particular, those working in the complex terrain of Local Enterprise Partnerships, a key partnership tool in the UK central government’s localism agenda for driving growth. It offers insights into innovative ways in which state, non-state and citizen agents navigate a complex set of vertical, legal authority structures within fragmented, horizontal and largely informal new ‘spaces’ of interactions/interrelationships to collaboratively co-produce strategies and plans for transforming local areas. To advance our knowledge of collaborative leadership requires new methodological approaches to investigating multi-accountabilities and how co-production works within ‘loosely coupled’ networks. It is imperative to appreciate the problems associated with leadership working across sectoral boundaries within complex networks of vertical, legal structures and horizontal, informal action spaces. In such networks, leaders, as institutional representatives, work collaboratively to achieve objectives not readily attainable by member organisations acting alone. They also need to compromise and negotiate their representative role back to a parent organisation while protecting and promoting the priorities, aims and interests of the new entity, in this case, a Local Enterprise Partnership. Theoretically, then, the article is located in recent debates on the theory and practice of New Public Governance, to show the inadequacies of New Public Management models for capturing the complexities between formal authority structures and fragmented informal sets of relationships. It also draws on accountability models, notably, from the Utrecht School, to identify social relations between collaborative leaders on Local Enterprise Partnerships, and to show how they assert agency and individual actions within the boundaries of participating institutions. Points for practitioners The findings should benefit professionals, public managers and policymakers in understanding formal and informal linkages on partnerships for economic development. The article should facilitate an appreciation of the importance of greater accountability for actions in cross-boundary working. Moreover, in exploring vertical and horizontal dimensions of public, private and civic leadership in the complex terrain of Local Enterprise Partnerships, the findings show their feasibility as key vehicles to develop collaborative, co-produced strategies in transforming sub-national localities.


Author(s):  
Helena Carla Antunes Mendes ◽  
Carlos Santos ◽  
Augusta da Conceição Santos Ferreira ◽  
Rui Pedro Figueiredo Marques ◽  
Graça Maria do Carmo Azevedo ◽  
...  

In the context of New Public Management, Public Administration must be alert to the efficient management systems in order to rationalize the financial resources and disseminate transparent, accurate and consistent economic and financial information to further assess the performance of managers and organizations. The technological advances have influenced the way financial information is disseminated, including the use of the Internet, allowing it to be quickly accessed. This work is based on the assumptions of agency, public choice and signaling theories, and aims to assess the level of disclosure of financial information on the websites of local authorities in Portugal and to identify factors that may influence it. Given the results, not all local authorities disseminate all the financial information required by law on the websites. Among the factors tested, the size and political competition are the ones that seem to influence the level of disclosure of financial information on the websites.


2013 ◽  
Vol 17 (6) ◽  
pp. 704-719 ◽  
Author(s):  
Ricardo Correa Gomes ◽  
Solange Alfinito ◽  
Pedro Henrique Melo Albuquerque

Municipality size has become an issue since the New Public Management doctrine of disaggregating structures into manageable units. In some countries, this doctrine led to the creation of small-scale agencies relying heavily upon transfers from upper-level governments. This paper aims to contribute to performance management literature by providing empirical evidence about some determinant factors that are likely to endow local governments with superior financial performance. Data came from a sample of Brazilian municipalities and refers to the period 2005-2008. The main conclusion of this investigation is that larger cities are more likely to manage revenue and expenditure better than are smaller cities, which aligns with the discussion of amalgamation versus fragmentation. This conclusion stems from the findings that in small municipalities mayors have fewer conditions to improve financial performance due to the difficulty of raising and collecting taxes and of reducing expenditures, which makes their administrations far more dependent upon external sources of money. Therefore, this dependent relationship can be seen as the cause of poor financial performance to the extent that it lowers mayoral discretion when making decisions. Another contribution this paper proposes to theory and practice relates to the fact that in the strong-mayor form of local government, mayoral qualification is likely to have little effect upon performance.


2007 ◽  
Vol 37 (148) ◽  
pp. 369-381 ◽  
Author(s):  
Wolfgang Ludwig-Mayerhofer ◽  
Ariadne Sondermann ◽  
Olaf Behrend

The recent reform of the Bundesagentur fijr Arbeit, Germany's Public Employment Service (PES), has introduced elements of New Public Management, including internal controlling and attempts at standardizing assessments ('profiling' of unemployed people) and procedures. Based on qualitative interviews with PES staff, we show that standardization and controlling are perceived as contradicting the 'case-oriented approach' used by PES staff in dealing with unemployed people. It is therefore not surprising that staff members use considerable discretion when (re-)assigning unemployed people to one of the categories pre-defined by PES headquarters. All in all, the new procedures lead to numerous contradictions, which often result in bewilderment and puzzlement on the part of the unemployed.


Sign in / Sign up

Export Citation Format

Share Document