scholarly journals PENGEMBANGAN PROTOTYPE FREQUENTLY ASKED QUESTION (FAQ) UNDIKSHA DENGAN PENDEKATAN USER CENTERED DESIGN

2021 ◽  
Vol 18 (1) ◽  
pp. 77
Author(s):  
I Ketut Resika Arthana ◽  
Gede Rasben Dantes ◽  
Luh Joni Erawati Dewi ◽  
Komang Setemen ◽  
Ni Wayan Marti
Keyword(s):  
User Centered Design ◽  
Design Solutions ◽  
Context Of Use ◽  
User Centered ◽  
Organizational Requirements

Penelitian ini bertujuan untuk mengembangkan Prototype Frequently  Asked Question(FAQ) di Universitas Pendidikan Ganesha (Undiksha) dengan pendekatan User Centered Design(UCD). FAQ merupakan sistem yang memfasilitasi pengguna layanan mendapatkan jawaban terkait pertanyaan yang sering  diajukan pada penyelenggaraan layanan tertentu. Pengembangan sistem ini dibutuhkan untuk memudahkan penyedia layanan dalam menjawab pertanyaan yang sering muncul. Studi kasus pengembangan FAQ ini adalah di Undiksha, mengingat Undiksha menyelenggarakan berbagai kegiatan yang melibatkan banyak pengguna seperti mahasiswa, dosen, pegawai dan masyarakat luas. Jika setiap pertanyaan dijawab langsung oleh operator kegiatan, maka akan membutuhkan waktu, biaya dan tenaga. Secara garis besar, dalam sistem FAQ Undiksha terlibat aktor pengguna layanan dan operator kegiatan. Karakteristik pengguna sistem FAQ ini beragam dengan kemampuan pengoperasian IT yang berbeda-beda, untuk itu pada penelitian ini  menggunakan pendekatan UCD. Tahapan UCD meliputi Understand and specify the context of use, Specify the user and organizational requirements, Produce design solutions (prototypes) dan Evaluate designs with users against requirements. Hasil pengembangan prototype UCD adalah working prototype yang menggambarkan alur kerja sistem FAQ dari sisi pengguna layanan. Hasil pengujian usability dengan standar ISO 9241-11 pada iterasi pertama menunjukkan bahwa prototype FAQ Undiksha memiliki Efektifitas 87%, Efesiensi 98% dan Kepuasan pengguna dengan nilai 80.5. Meskipun nilai efektifitas tergolong tinggi, namun pada iterasi pertama, terdapat permasalahan usability pada task keempat, sehingga setelah dilakukan perbaikan tingkat efektifitas meningkat menjadi 93%.

scholarly journals Metode User Centered Design Dalam Merancang Tampilan Antarmuka Ecommerce Penjualan Pupuk Berbasis Website Menggunakan Aplikasi Balsamiq Mockups

2019 ◽  
Vol 3 (2) ◽  
pp. 14
Author(s):  
Fata Nidaul Khasanah ◽  
Syahbaniar Rofiah ◽  
Didik Setiyadi
Keyword(s):  
User Interface ◽  
Organic Waste ◽  
Design Method ◽  
User Centered Design ◽  
Liquid Fertilizer ◽  
Main Page ◽  
Design Solutions ◽  
Context Of Use ◽  
User Centered ◽  
Organizational Requirements

Salah satu penghasil sampah diantaranya adalah di daerah pemukiman warga. Jenis sampah yang di sekitar pemukiman warga tujuh puluh lima persen berupa sampah organik yang berasal dari sisa makanan dan daun kering. Jenis sampah oragnik apabila diolah akan menghasilkan suatu produk yang nantinya memiliki nilai jual, misalnya pupuk. Metland Tambun Cluster Fontania Bekasi merupakan pihak mitra dimana pada pemukiman tersebut telah melakukan pengolahan sampah daun kering menjadi pupuk cair. Adapun permasalahan yang terdapat pada pihak mitra, yaitu belum adanya suatu media yang dapat membantu untuk memasarkan hasil produksi pupuk cair yang dihasilkan. Oleh karena itu tujuan dari kegiatan ini untuk membantu pihak mitra memasarkan hasil produksi pupuk cair dengan melakukan perancangan tampilan antarmuka pengguna ecommerce penjualan pupuk berbasis website menggunakan metode user centered design. Perancangan tampilan antarmuka pengguna ecommerce dibuat menggunakan aplikasi balsamiq mockups 3. Tahapan dari metode user centered design terdiri dari plan the human centered process, specify the context of use, specify user and organizational requirements dan produce design solutions. Dengan menggunakan metode user centered design maka rancangan tampilan antarmuka pengguna yang dihasilkan berfokus kepada kebutuhan pengguna. Hasil rancangan tampilan antarmuka pengguna yang telah dibuat meliputi halaman utama, halaman profil, halaman kontak, halaman produk dan halaman galeri.Kata kunci : balsamiq mocups 3; ecommerce; metode user centered design; penjualan pupuk; user interfaceABSTRACTOne of the waste producers are in the residential area of residents. The type of garbage around seventy five percent settlements is organic waste derived from leftover food and dried leaves. Type of garbage when processed will produce a product that later has a selling value, for example fertilizer. Metland Tambun Cluster Fontania Bekasi is a partner in which the settlement has been processing waste dried leaves into liquid fertilizer. The problem is on the partner, namely the absence of a media that can help to market the production result of liquid fertilizer produced. Therefore, the purpose of this activity to help partners market the production of liquid fertilizers by designing the view of the ecommerce user interface of the fertilizer-based sales website using the method of user centered design. The design of an ecommerce user interface is created using the Balsamiq mockups 3 app. The stages of the user centered design method consist of plan the human centered process, specify the context of use, specify user and organizational requirements and produce design solutions. Using the user centered design method, the resulting design of the user interface is produced focusing on the needs of the user. The design results of the user interface views that have been created include the main page, profile page, contact page, product page and Gallery page. 

scholarly journals A Digital Cognitive Aid for Anesthesia to Support Intraoperative Crisis Management: Results of the User-Centered Design Process (Preprint)

2018 ◽  
Author(s):  
Stefanie Schild ◽  
Brita Sedlmayr ◽  
Ann-Kathrin Schumacher ◽  
Martin Sedlmayr ◽  
Hans-Ulrich Prokosch ◽  
...  
Keyword(s):  
Crisis Management ◽  
User Requirements ◽  
Think Aloud ◽  
User Centered Design ◽  
The Third ◽  
Think Aloud Protocol ◽  
Cognitive Aids ◽  
System Usability Scale ◽  
Design Solutions ◽  
User Centered

BACKGROUND Stressful situations during intraoperative emergencies have negative impact on human cognitive functions. Consequently, task performance may decrease and patient safety may be compromised. Cognitive aids can counteract these effects and support anesthesiologists in their crisis management. The Professional Association of German Anesthesiologists set up a project to develop a comprehensive set of digital cognitive aids for intraoperative emergencies. A parallel development for several software platforms and stationary and mobile devices will accommodate the inhomogeneity of the information technology infrastructure within German anesthesia departments. OBJECTIVE This paper aimed to provide a detailed overview of how the task of developing a digital cognitive aid for intraoperative crisis management in anesthesia was addressed that meets user requirements and is highly user-friendly. METHODS A user-centered design (UCD) process was conducted to identify, specify, and supplement the requirements for a digital cognitive aid. The study covered 4 aspects: analysis of the context of use, specification of user requirements, development of design solutions, and evaluation of design solutions. Three prototypes were developed and evaluated by end users of the application. Following each evaluation, the new requirements were prioritized and used for redesign. For the first and third prototype, the System Usability Scale (SUS) score was determined. The second prototype was evaluated with an extensive Web-based questionnaire. The evaluation of the third prototype included a think-aloud protocol. RESULTS The chosen methods enabled a comprehensive collection of requirements and helped to improve the design of the application. The first prototype achieved an average SUS score of 74 (SD 12), indicating good usability. The second prototype included the following main revisions: 2-column layout, initial selection of patient type (infant, adult, or parturient), 4 offered search options, and the option to check off completed action steps. Its evaluation identified the following major revision points: add quick selection for resuscitation checklists, design the top bar and tabs slightly larger, and add more pictograms to the text. The third prototype achieved an average SUS score of 77 (SD 15). The evaluation of the think-aloud protocol revealed a good intuitiveness of the application and identified a missing home button as the main issue. CONCLUSIONS Anesthesiology—as an acute medical field—is particularly characterized by its high demands on decision making and action in dynamic, or time-critical situations. The integration of usability aspects is essential for everyday and emergency suitability. The UCD process allowed us to develop a prototypical digital cognitive aid, exhibiting high usability and user satisfaction in the demanding environment of anesthesiological emergencies. Both aspects are essential to increase the acceptance of the application in later stages. The study approach, combining different methods for determining user requirements, may be useful for other implementation projects in a highly demanding environment.

Socially-Aware Design

2011 ◽  
pp. 57-63
Author(s):  
Russell Beale
Keyword(s):  
Side Effects ◽  
Design Process ◽  
User Centered Design ◽  
Design Solutions ◽  
User Centered

In this article we discuss ‘slanty design’, which incorporate three new principles into a conventional user-centered design process. These are designing for non-goals (things you wish the user not to be able to do); creating anti-usability (designing so that it is difficult to achieve the non-goals); and clean design (solutions without unwanted side-effects that then have to have solutions designed for them). Slanty design incorporates many of the concepts of socio-technical approaches, and is explained using a variety of examples, including an airport baggage carousel, and the remaining challenges outstanding are described.

scholarly journals PENERAPAN METODE USER-CENTER DESIGN (UCD) UNTUK E-COMMERCE INDUSTRI KREATIF

2021 ◽  
Vol 10 (1) ◽  
pp. 31-40
Author(s):  
Doni Abdul Fatah ◽  
Rifky Maulana Yusron ◽  
Irma Dila Febrianti
Keyword(s):  
Black Box ◽  
Ease Of Use ◽  
User Requirements ◽  
Front End ◽  
Design Solutions ◽  
Context Of Use ◽  
Organizational Requirements

Banyak sistem e-commerce dibangun yang ada berfokus pada bisnis, dengan fitur beragam namun tanpa melibatkan pengguna, sehingga belum tentu akan sesuai dengan kebutuhan pengguna baik dari segi antar muka, usability, dan fitur yang ada, informasi yang disajikan, dan beberapa alur proses yang digunakan, karena faktor-faktor tersebut sehingga membuat user dapat juga merasakan kesulitan atau furtasi dalam menggunakan aplikasi tersebut, sehingga menjadi penyebab menurunnya produktifitas pengguna. Sehingga solusinya adalah dengan membuat aplikasi e-commerce yang mudah digunakan sesuai dengan kebutuhan pengguna dengan metode User-Center Design (UCD) diimplementasikan pada UKM Komoditas pangan lokal Madura diharapkan dapat memberikan dampak positif dalam mempermudah proses jual beli serta dapat meningkatkan persaingan bisnis untuk memasarkan berbagai macam produk atau jasa. Penerapan metode UCD menggunakan empat proses Specify the context of use, Specify User and Organizational Requirements, Produce Design Solutions dan Evaluate designs against user requirements. Untuk pengujiannya dilakukan menggunakan Functionality dengan metode black box, untuk usability menggunakan USE Queissionaire skala Likert 1 s.d 7 dengan 30 pertayaan, pengujian dilakukan dengan melibatkan pengguna sebanyak 10 orang terdiri 5 pelaku usaha dan 5 calon konsumen, hasil pengujian Functionality menunjukan hasil bagus karena sistem bekerja sesuai dengan fungsinya tanpa ada kendala, sedangkan pengujian usability USE Queissionaire pada  front end mendapat nilai Usefulness 6.075, Ease of Use 6.236, Ease of Learning 6.30, dan Satisfaction 6.485, sedangkan pengujian pada back end untuk Usefulness 6.475, Ease of Use 6.563, Ease of Learning 6.60, dan Satisfaction 6.542, sehingga sistem secara umum baik karena masih berada pada nilai rata-rata 6 ke atas.

Rancang Bangun Sistem Informasi Pertandingan Pencak Silat Berbasis Website Menggunakan Metode User Centered Design (UCD)

Repositor ◽  
2020 ◽  
Vol 2 (12) ◽  
pp. 1663
Author(s):  
Akhyar Basyir ◽  
Maskur Maskur ◽  
Ilyas Nuryasin
Keyword(s):  
Information System ◽  
Human Error ◽  
Design Method ◽  
Usability Testing ◽  
Black Box ◽  
User Centered Design ◽  
Black Box Testing ◽  
Context Of Use ◽  
The Many ◽  
User Centered

AbstrakKejuaraan pencak silat akan lebih terukur dan lebih mudah jika menggunakan sistem digital karena sistem informasi pertandingan pencak silat dapat meminimalisir adanya human error dan dapat mengatur jalannya kejuaraa sehingga panitia kejuaraan akan lebih ringan kinerjanya[1]. Metode User Centered Design(UCD) di gunakan dalam sistem informasi ini karena banyaknya masukan, saran keinginan dari para wasit-juri, panitia dan peserta yang harapan kedepan mampu menjadikan sistem ini mudah di pakai dari berbagai kalangan. Keinginan dari pengguna untuk tampilan dan fitur dari sistem informasi sangatlah beragam, oleh karena itu peneliti memulai tahap Specify The Context of use yang akan mengidetifikasi siapa saja, untuk apa dan kondisi seperti apa pengguna mulai menggunakan sistem informasi ini[2]. Sistem informasi pertandingan pencak silat dirancang dan dibangun menggunakan metode User Centered Design sehingga prototype yang dihasilkan sesuai dengan keinginan dan kebutuhan pengguna. Sistem informasi pertandingan pencak silat telah melalui tahap evaluasi dan pengujian menggunakan usability testing dengan skor 94,25% dan pengujian black box dengan hasil seluruh fitur yang dirancang berjalan sesuai harapan.Abstract Pencak Silat Championship will be more measurable and easier if you use a digital system because the information system of the Pencak Silat competition can minimize the existence of human error and can manage the course of the championship so that the championship committee will be lighter in performance. The User Centered Design (UCD) method is used in this information system because of the many inputs, suggestions of wishes from the judges, the committee and participants, whose hopes are to be able to make this system easy to use from various circles. The desire of users for the appearance and features of information systems is very diverse, therefore researchers begin the Specify The Context of use phase which will identify anyone, for what and what conditions the user starts using this information system [2]. The pencak silat match information system was designed and built using the User Centered Design method so that the prototype produced was in accordance with the wishes and needs of the user. The pencak silat match information system has gone through the evaluation and testing stages using usability testing with a score of 94.25% and black box testing with the results of all the features designed running as expected.

Producing Design Solutions for Vocabulary Game Using User Centered Design (UCD)

2021 ◽  
Author(s):  
Erwin Halim ◽  
Nur Anisa ◽  
Alifah Amalia Arif ◽  
Marylise Hebrard
Keyword(s):  
User Centered Design ◽  
Design Solutions ◽  
User Centered

Rancangan Lowongan Kerja Online Menggunakan Metode User Centered Design (Studi Kasus: Business Placement Center STMIK AMIKOM Yogyakarta)

2016 ◽  
Vol 3 (1) ◽  
pp. 62
Author(s):  
Rhomita Sari ◽  
Ema Utami ◽  
Armadyah Amborowati
Keyword(s):  
Research Methodology ◽  
Design Approach ◽  
User Centered Design ◽  
Analysis And Design ◽  
Job Vacancy ◽  
Placement Center ◽  
User Centered

Business Placement Center membantu mengelola website alumni dalam memenuhi kebutuhan alumni salah satunya memberikan informasi mengenai lowongan pekerjaan. Website Alumni Amikom sudah memberikan informasi mengenai lowongan pekerjaan. Namun website alumni masih perlu ditambahkan fitur-fitur menu penunjang dalam mempermudah pencarian informasi pekerjaan yang sesuai keinginan pengguna. Penggunaan metode User Centered Design untuk mempermudah pengguna dalam menggunakan fasilitas yang ada pada website ketika mencari informasi lowongan pekerjaan dan pengguna berperan penting dalam setiap proses UCD. Dengan pendekatan User Centered Design diharapkan dapat menghasilkan tampilan dan fungsionalitas yang maksimal pada rancangan sistem yang dibangun sehingga sesuai dengan kebutuhan pengguna. Metode penelitian yang dilakukan yaitu observasi, wawancara dan kuesioner untuk mengetahui kebutuhan pengguna. Analisis dan perancangan menggunakan pendekatan User Centered Design dan implementasi perancangan sistem. Hasil penelitiannya adalah pengguna merasa nyaman dengan tampilan antarmuka website yang sudah dibangun, informasi yang disajikan mudah dipahami dan fitur-fitur menu sudah berhasil berjalansesuai fungsi.Business Placement Center help manage the website for the needs of alumnus one of them is to provide information on a vacancy. The alumnus website’s provides information about job vacancy. The website still need the support to facilitate the searching all the features the work in accordance with what the use. The method of user centered design to make it easy for users in the use of the existing facilities at the website while searching for information a vacancy and users play an important role in any proses UCD. User Centered Design approach is expected to produce the interface and functionality maximal built in the system so that in accordance with the need of users. Research methodology was by observation, interviews and quesionnaires to find out the need of users. Analysis and design using UCD approach and implementation of the system. The results of research is users feel comfortable with a display interface of website which have been built, the information is easily understood and menu features has been successfully run a function.

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