Explaining the Impact of Perceived Career Growth and Organisational Justice on Intention to Stay

2018 ◽  
Vol 1 (2) ◽  
pp. 139-151
Author(s):  
Sultan Adal Mehmood ◽  
Devika Nadarajah ◽  
Muhammad Saood Akhtar

This study aimed to investigate intention to stay among officers in the City Traffic Police Lahore in relation to their perceptions of organisational justice and career growth. Using a quantitative research approach, a sample of 224 traffic wardens working in 30 sectors in the city of Lahore were selected through stratified random sampling. Data were gathered using a questionnaire containing Likert-type scales relating to all variable of interest. Apart from procedural justice and professional ability development, all dimensions of organisational justice and perceived career growth were found to significantly influence traffic officers’ intention to stay. Moreover, promotional speed emerged as the strongest predictor of the intent to stay. The findings of this study may guide police authorities in dealing with issues on turnover by initiating policies which can strengthen employee retention intention. Additionally, it provides empirical insights on the contributing factors of high turnover in the City Traffic Police Lahore. This paper enhances understanding of turnover issues by investigating retention intention of traffic police officers in an Eastern culture. Specifically, this research contributes to literature by examining the predictive role of organisational inducement factors (organisational justice and career growth) on attitude (intention to stay). Additionally, both the exogenous constructs of interest are used at the dimensional levels.  

2018 ◽  
Vol 7 (2.34) ◽  
pp. 22
Author(s):  
Sultan Adal Mehmood ◽  
Devika Nadarajah ◽  
Muhammad Saood Akhtar ◽  
Noor Ahmed Brohi ◽  
Mansoor Ahmed Khuhro

This paper presents the conceptual framework of intention to stay among City Traffic Police, Lahore.  The high turnover rate among city traffic police officers in Lahore has drawn the attention of the Government as well as academicians. It is believed that city traffic police in Lahore may feel there is limited prospects of career growth and may have negative perceptions on organisational justice. Nevertheless, this has yet to be examined in greater detail. Therefore, this conceptual paper offers a research opportunity to study the impact of perceived organisational justice and career growth on officer’s intention to remain in the organisation. Social exchange theory is applied to this framework. Following this conceptual paper, a full study will be carried out using quantitative research methods. It is hoped that the findings will benefit the City Traffic in Lahore and contribute to the body of knowledge on social exchange theory.  


2018 ◽  
Vol 1 (01) ◽  
pp. 139-151
Author(s):  
Sultan Adal Mehmood ◽  
◽  
Devika Nadarajah ◽  
Muhammad Saood Akhtar ◽  
◽  
...  

2019 ◽  
Vol 17 ◽  
Author(s):  
Imelda Rodriques ◽  
Wesley R. Pieters

Orientation: Service delivering organisations are required to deliver quality services. It is of utmost importance to improve employees’ satisfaction with life which is consistent with an organisation’s effectiveness and efficiency.Research purpose: This study investigated the impact of psychological capital (PsyCap) and general health on the satisfaction with life of employees of a parastatal and police officers in Windhoek, Namibia.Motivation for the study: Poor service delivery and little regard for customer service are a result of unhealthy and dissatisfied employees spiralling into poor service delivery and customer dissatisfaction.Research approach, design and method: A quantitative research approach (questionnaire) was used to collect data on the biographical details, PsyCap, general health and employees’ satisfaction with life. The sample consisted of (n = 129) employees from a parastatal and (n = 152) employees of the Namibian Police Force.Main findings: Psychological capital reported a positive relationship with satisfaction with life. General health reported a negative relationship with satisfaction with life. Hope and social dysfunction were found to be significant predictors of satisfaction with life.Practical and managerial implications: Offering praise and recognition to hardworking employees enhances their self-efficacy, making them want to take on more challenging tasks while getting the needed guidance. Implementing stress management or wellness programmes helps employees cope better with job demands and improves employees’ general health.Contribution or value-add: Based on the literature, this is the first study carried out in Namibia on this topic, and it adds to existing knowledge within the customer service industry and paves the way for future researchers. This study will assist organisations in developing interventions aimed at keeping employees satisfied with life.


2018 ◽  
Vol 4 (2) ◽  
pp. 76-91
Author(s):  
Djaíse Rodrigues Cabral ◽  
José Rodolfo Tenório Lima ◽  
Milka Alves Correia Barbosa ◽  
Lyzandra Marthyelly Cavalcante Silva

The research addresses the community policing developed at the Brisa do Lago Police Base, located in the city of Arapiraca - Alagoas. Assuming that public safety is a responsibility of all (State and society), Community Policing emerges as a philosophy in which the population and the police work together to identify and seek solutions to solve community problems, with essentially preventive actions. The main objective of the study was to describe how community policing was developed by the Brisa do Lago Police Station in the period from 2012 to 2016. For this purpose, case study was adopted as a method and data was collected using an instrument for a field research which included the visits to the 3rd Military Police Battalion, to the Arapiraca City Hall and to the Brisa do Lago Set, as well as interviews with residents, police officers and community leaders who interacted directly and indirectly at the Base. As the results it was evidenced that the low effective to cover the entire area of the city of Arapiraca was determinant for the closure of the Base, as also the high turnover of police officers and the non-compliance with the guidelines established by the community policing model. Regarding community policing, it was possible to observe that its philosophy was not effectively implemented in that community, being essential a preparation of all the agents involved in this process.


2021 ◽  
Vol 10 (2) ◽  
pp. 272-294
Author(s):  
Nicola Wakelin-Theron ◽  
Wilfred Isioma Ukpere

The tourism sector is currently one of the hardest hit by the pandemic, with impacts on both travel supply and demand. The transport system forms a key part of tourism, including the tourist experience at a destination. This research sought to understand how the taxi industry operates within the City of Johannesburg under the government restrictions imposed during COVID-19. The study adopted a qualitative research approach, based on interpretative phenomenological analysis (IPA) to explore the topic. Semi-structured individual interviews were conducted with participants who were purposively selected from the Johannesburg CBD taxi rank. Insufficient sanitisation and the breaching of curfews were observed. Limited guidance was provided during the initial stages of the pandemic, with no formal training. Financial support was made available, but drivers did not receive funds, as they did not comply with the requirements for membership of the Unemployment Insurance Fund (UIF) and Temporary Employee Relief Scheme (TERS) (Melzer, 2020). Illegal full-capacity loading and price increases were also evident. All participants seem to have expressed some form of anxiety, loneliness and uncertainty. Few suggestions were proposed towards sustainable practices and innovative technological means to support the industry during the lockdown and going forward.


Author(s):  
Robert Blobaum

This chapter addresses the impact of the war on relations between Warsaw's two principal and competing national groups, Poles and Jews, by exploring themes that take into account the dramatically different attitudes of the Russian and German regimes toward the Jewish population. To be sure, the actions of the Russian Army were largely responsible for the large Jewish refugee population in the city during the first part of the war, one of the main contributing factors to Polish–Jewish tensions. By contrast, the principal goal of the German occupation regime was to maintain stability, which required a balancing act between Poles and Jews in Warsaw—an approach that many Poles interpreted as serving Jewish interests.


2018 ◽  
Vol 9 (12) ◽  
pp. 1034-1041
Author(s):  
John Ntshaupe Molepo ◽  

The Constitution of the Republic of South Africa 1996 describes its government as national, provincial and local sphere which are distinctive, interdepend and interrelated. The national and provincial government, by legislative and other measures must support and strengthen the capacity of the municipalities (Local Government) to manage their affairs, to exercise power and to perform their functions. Towns across the world make relationships with other towns. International relation is a complex field, its practice and scope involves numerous role players whether in government or non-governmental organizations. City of Tshwane is like other towns which seek investment opportunities for its citizens. City of Tshwane has several relations with different countries. The paper seeks to examine the impact of the relations, whether they are beneficial for the city or not. For the purpose of this paper, the study used qualitative research approach. The views and opinions of the officials were directly and indirectly captured by means of interviews and observations. The study adopted the use of data triangulation approach.


Author(s):  
Nualmanee Bhu-anantanondh ◽  
Sunee Kanyajit ◽  
Apasiri Suwannanon ◽  
Patchara Sinloyma

Bangkok is reported to have the worst traffic in the world, a situation that has a detrimental effect on the economic, social and financial development of the city. This mixed-methods study of the enforcement of Thailand’s Road Traffic Act, B.E. 2522 (1979) surveyed drivers in Bangkok and interviewed police traffic officers. The results reveal negative perceptions of drivers towards traffic police officers, poor law enforcement and disparity in policing practice. They also show that drivers lack road discipline and do not fear the consequence of any wrongdoing because they perceive that the Act merely prescribes petty offences and traffic police officers only impose light punishments. To support the cultural changes necessary to alter these perceptions, and enhance the economic and social development of the city, a range of strategies will be necessary, including training and development among drivers and law enforcement officers and strengthened legal provisions.


Author(s):  
Karla Gabriela Gómez-Galaz ◽  
José Jesús Hernán Negrón-Hoh ◽  
Bertha Loraire Caballero-Koh

This article shows the results of an investigation based on the analysis of the systematic competitiveness in the congresses and the impact that it represents in the hotel sector of the City of Mérida, Yucatán. It was determined to use the type of exploratory research, with the qualitative and quantitative research approach, the first, because the study will collect historical and recent data related to congress tourism in the city of Mérida.With the results obtained, the impact caused by the congresses within the hotel sector of the city of Mérida, Yucatán is known, identifying the degree of relationship between the authorities that regulate the process of providing accommodation services and that of the people traveling to the city for activities related to congresses. All of this, in order to list the benefits and opportunities that congress tourism brings to the three, four and five star hotel sector in the city of Mérida.


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