Public Libraries’ Perceptions of Future Collaborations for the Development of Smart Cities and Communities: Understanding Influential Factors

Purpose/Thesis: This paper examines the position of public libraries in smart city strategies. To that end, I verify two hypotheses, H1: Cities analyzed employ strategic plans to define their path to “smartness”, and H2: Public libraries are a part of these strategies. Approach/Methods: Top 30 cities from the ranking of IESE Cities in Motion Index 2019 were selected. The hypotheses were tested through the analysis of strategy documents and web portals. In most cases, the analysis relied on English versions of said documents/portals, occasionally compared with the national language version . Results and conclusions: The process of verifying the first hypothesis led to identifying four groups: G1, comprising cities with a general strategy, presumed to include smart initiatives (3 cities), G2: cities with a separate “smart city” strategy, published on their own portal, or a related website (15 cities); G3: cities with subsites/portals briefly summarizing their activities in the area of ‘smart’ development (10 cities), and G4: cities with many sectoral strategies, presumed to include smart initiatives (2 cities). The analysis allowed the identification of a number of areas in which public libraries already contribute to smart development: smart building, smart infrastructure, smart services, digital skills and life-long learning, sustainability, creativity, digital citizenship and smart business Originality/Value: Although many library and information science scholars study smart cities, no similar study has been conducted, and therefore, this paper, with its unique approach, offers a new perspective on the discussion on smart libraries.

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Fostering Civic Engagement in Smart Cities

10.4018/978-1-7998-8363-0.ch021 ◽

2022 ◽

pp. 396-410

Author(s):

Mariam Bhanu ◽

V. K. Dhanyasree

Keyword(s):

Civic Engagement ◽

Smart City ◽

Public Libraries ◽

Smart Cities ◽

Living Conditions ◽

Sustainable Environment ◽

The Government ◽

Civic Duties

Smart cities are modern concepts that aim to provide better living conditions to their citizens by creating a sustainable environment. Citizens are the key partners behind the development of a smart city. They have to be aware about the civic duties and responsibilities towards the community. In this chapter, the authors analyze the concept of smart cities and what are the issues and challenges in India for developing a smart city. The authors also examine various civic engagement initiatives by the government of India. The objective of this chapter is to find the role played by public libraries in creating smarter communities and how they will help in promoting civic engagement activities.

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Smart libraries for smart cities: a historic opportunity for quality public libraries in India

Library Hi Tech News ◽

10.1108/lhtn-08-2017-0061 ◽

2017 ◽

Vol 34 (8) ◽

pp. 26-30 ◽

Cited By ~ 2

Author(s):

Sheshagiri Kulkarni ◽

M. Dhanamjaya

Keyword(s):

Public Libraries ◽

Smart Cities ◽

Public Library ◽

Physical Space ◽

Content Type ◽

The Public ◽

Library System ◽

Service Staff ◽

Average Size

Purpose The purpose of this paper is to study globally successful public library systems with reference to their infrastructure, physical space, services, collection, processes, finances and best practices and recommend models, structure and minimum standards for smart public libraries of the upcoming 100 smart cities of India. Design/methodology/approach An email with 14 questions was sent to 50 public library system across the world. A sample of n = 18 responses were received. Findings The finding suggests that all the libraries have a central library and a good network of branch libraries across respective cities with adequate staff and collection to cater to the needs of the public. The size of the central library varied from 8,000 m2 (Cologne Public Library) – 86,000 m2 (Boston public library) and average size of the branch library varied from 200 m2 (Aarhaus) – 1,582 m2 (Barcelona). Monthly average users varied from 96,000 (Moscow) – 1.5 million (Toronto). Social implications The Indian public library system remains uneven throughout the country with varying levels of legislation, financing and quality of library services. Even a room with few books is considered as a library. The results of this study will help develop a quality public library system of global standard and ensure that libraries are transformed into knowledge hubs. Originality/value This study is a unique exploration in which different types of libraries are defined in terms of physical space, service, staff, collection based on a global model which ensures uniform growth and development of public library systems in upcoming smart cities of India.

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Factors affecting empowerment of female librarians, views of female managers of Tehran public libraries

Library Management ◽

10.1108/lm-09-2015-0059 ◽

2015 ◽

Vol 36 (8/9) ◽

pp. 663-672

Author(s):

Maryam Nakhoda ◽

Samaneh Rahimian

Keyword(s):

Public Libraries ◽

Public Library ◽

Influential Factors ◽

Management Style ◽

Job Skills ◽

Structured Interviews ◽

Content Type ◽

Factors Affecting ◽

Female Managers ◽

Inhibiting Factors

Purpose – The purpose of this paper is to study promoting and inhibiting factors in empowerment of female librarians in the opinion of female managers. It is necessary that library managers identify and monitor influential factors in empowering librarians, and attempt to eliminate factors with negative effects. Design/methodology/approach – This study is conducted in a phenomenological approach, which relies on in-depth interviews among nine female managers of top public library in Tehran. Data were collected via semi-structured interviews. Qualitative thematic analysis method was used for analysis of data. Findings – Interviews analysis revealed that job skills, participation and teamwork, role resolution, access to information, motivation, role modeling, recognition, and appreciation were among the effective factors in empowerment of female librarians. On the other hand, poor organizational communication system, negative attitudes toward staff, and instructional management style were among the inhibiting factors in empowerment of female librarians in the opinion of female public library managers. Originality/value – Results of the present study can help managers of public libraries to identify factors affecting empowerment of female librarians’. Also the findings can be used in managers’ planning and decision-making process.

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The Role of Public Libraries in Developing Smart Cities and Communities: Comparing the Perspectives of Local Governments and Public Libraries

DG.O2021: The 22nd Annual International Conference on Digital Government Research ◽

10.1145/3463677.3463701 ◽

2021 ◽

Author(s):

Xiaoyi Yerden ◽

Ramon Gil-Garcia ◽

Mila Gasco-Hernandez ◽

Brian Burke

Keyword(s):

Local Governments ◽

Public Libraries ◽

Smart Cities

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Modelling influential factors on customer loyalty in public libraries: a study of West Iran

The Electronic Library ◽

10.1108/el-10-2013-0185 ◽

2015 ◽

Vol 33 (4) ◽

pp. 810-823 ◽

Cited By ~ 7

Author(s):

Maryam Keshvari ◽

Firoozeh Zare Farashbandi ◽

Ehsan Geraei

Keyword(s):

Customer Satisfaction ◽

Customer Loyalty ◽

Public Libraries ◽

Perceived Value ◽

Public Library ◽

Influential Factors ◽

Influential Factor ◽

Statistical Population ◽

Content Type ◽

Western Iran

Purpose – The purpose of this study is to present a model for influential factors on customer loyalty in public libraries and its evaluation in public libraries of western Iran. Design/methodology/approach – This research is a correlation study and uses a questionnaire as a data gathering tool. The statistical population consists of all members of public libraries in western Iran. The final data analysis was carried out using 467 completed questionnaires and data were analysed using SPSS19 and AMOS19 software. Findings – The findings of this study showed that perceived value has the largest influence on customer loyalty with a factor of 0.451. The second most influential factor is customer satisfaction with a factor of 0.214. Three predictor variables are the effect of the services, controlling the provided information and library as a location, which had the highest influence on perceived value of libraries’ customers. The findings also showed that perceived value with meaningfulness level of p < 0.001 and a value of 0.316 has the most influence on libraries’ customer satisfaction. Originality/value – Identifying and improving the influential factors on customer loyalty in public libraries can increase the customer return rate of these libraries. Public library managers of Iran, especially in western Iran, can use the findings of this study to improve the influential factors on customer loyalty in libraries under their care.

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Smart City Research and Library and Information Science. Preliminary Remarks

Zagadnienia Informacji Naukowej - Studia Informacyjne ◽

10.36702/zin.381 ◽

2018 ◽

Vol 56 (1(111)) ◽

pp. 52-64

Author(s):

Mariusz Luterek

Keyword(s):

Smart City ◽

Information Science ◽

Public Libraries ◽

Smart Cities ◽

Relevant Literature ◽

Research Field ◽

Point Of View ◽

Library And Information Science ◽

Research Domain

PURPOSE/THESIS: The purpose of this paper is to analyze the smart city research field from the point of view of library and information science (LIS), based on available scholarly publications. APPROACH/METHODS: Based on the literature review, the following issues have been described: the smart city concept; the shift of smart cities from strictly technological orientation to that focused on the citizen, the role of smart governance, public libraries as a part of knowledge infrastructure and the current contribution of LIS to this research field.RESULTS AND CONCLUSIONS: Smart cities are still an emerging research domain. Not only the number of research publications is limited, but also their scope. LIS has been very little involved in a “smart city” research domain so far, and at the same time general literature on “smart cities” refers to public libraries in a very limited way. In general, there have been few attempts to relate information science and smart cities so far, and in each case researchers had problems with finding relevant literature. The most important LIS contribution to the field so far comes from the research project done by the team of experts from the Department of Information Science at Heinrich-Heine-University in Düsseldorf (Germany).ORIGINALITY/VALUE: The value of this research results from the fact, that there is very little in-depth, holistic research done in this domain by LIS researchers; hence there is almost no recognition of the role of public libraries in so-called smart cities, not only as knowledge hubs for explicit and tacit knowledge, but also as community building institutions. This paper offers first such attempt in the field.

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How to Evaluate Remote Tower Metrics in Connection With Weather Observations

Aviation Psychology and Applied Human Factors ◽

10.1027/2192-0923/a000142 ◽

2018 ◽

Vol 8 (2) ◽

pp. 100-111 ◽

Cited By ~ 1

Author(s):

Maik Friedrich ◽

Christoph Möhlenbrink

Keyword(s):

Traffic Control ◽

Air Traffic Control ◽

Influential Factors ◽

Air Traffic ◽

Weather Event ◽

Evaluation Of Performance ◽

Weather Events ◽

Weather Observations ◽

Validation Experiment ◽

Remote Controller

Abstract. Owing to the different approaches for remote tower operation, a standardized set of indicators is needed to evaluate the technical implementations at a task performance level. One of the most influential factors for air traffic control is weather. This article describes the influence of weather metrics on remote tower operations and how to validate them against each other. Weather metrics are essential to the evaluation of different remote controller working positions. Therefore, weather metrics were identified as part of a validation at the Erfurt-Weimar Airport. Air traffic control officers observed weather events at the tower control working position and the remote control working position. The eight participating air traffic control officers answered time-synchronized questionnaires at both workplaces. The questionnaires addressed operationally relevant weather events in the aerodrome. The validation experiment targeted the air traffic control officer’s ability to categorize and judge the same weather event at different workplaces. The results show the potential of standardized indicators for the evaluation of performance and the importance of weather metrics in relation to other evaluation metrics.

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