scholarly journals Knowledge Management and Sustainable Firms Growth: An Evidence from SMEs Sector of Pakistan

2020 ◽  
Vol 6 (3) ◽  
pp. 1075-1086
Author(s):  
Iftikhar Hussain ◽  
Ghulam Mujtaba Chaudhary ◽  
Adeel Arshad ◽  
Sabahat Akram
Keyword(s):  
Knowledge Management ◽  
Direct And Indirect Effects ◽  
Process Innovations ◽  
Mediating Role ◽  
Product Innovations ◽  
Research Findings ◽  
Multiple Variables ◽  
Product And Process ◽  
The Relationship

The main drive for this research was to investigate the relationship between knowledge management (KM) and sustainable firms’ growth in SMEs sector of Pakistan. Moreover, the research examined the mediating role of product and process innovations on the association of knowledge management and sustainable firms’ growth. A self-administered survey was structured and employed to gather the data from 218 garments related SMEs. The study employed SEM to measure direct and indirect effects. Findings of the study indicates that knowledge management has a positive and significant influence over sustainable firms’ growth while both product and process innovations significantly mediated the knowledge management and sustainable firms growth relationship. Current research findings offer valuable implications concerning the importance of KM in enhancing and facilitating process and product innovations for sustainable firms’ growth. This is a pioneer study for employing a unified model that illustrates the relationships among multiple variables pertaining to KM.

The mediating role of product and process innovations on the relationship between knowledge management and operational performance in manufacturing companies in Jordan

2017 ◽  
Vol 23 (2) ◽  
pp. 349-376 ◽  
Author(s):  
Ahmad Fathi Al-Sa’di ◽  
Ayman Bahjat Abdallah ◽  
Samer Eid Dahiyat
Keyword(s):  
Knowledge Management ◽  
Product Innovation ◽  
Process Innovation ◽  
Operational Performance ◽  
Manufacturing Companies ◽  
Content Type ◽  
Process Innovations ◽  
Product And Process ◽  
The Relationship

Purpose The purpose of this paper is to investigate the effects of knowledge management (KM) on product and process innovations, as well as on operational performance (OP). In addition, the effects of product and process innovations on OP, as well as their mediating effects on the relationship between KM and OP, are also investigated. Design/methodology/approach A questionnaire-based survey was designed and used to collect data from 207 manufacturing companies operating in the Jordanian capital Amman. To assess construct validity, exploratory and confirmatory factor analyses were conducted. To test research hypotheses, the bootstrap re-sampling method was applied using Hayes’s SPSS multiple-mediator PROCESS macro. Findings The results indicate that KM has significant positive effects on product and process innovations, and OP. Process innovation was found to have a significant positive effect on OP, while product innovation was not. Furthermore, only process innovation was found to significantly mediate the KM-OP relationship. Practical implications The findings of this study provide useful insights about the role of KM in facilitating and enhancing product and process innovations, as well as OP in the surveyed manufacturing companies. An important implication concerns the roles of product and process innovations. Manufacturing companies seeking improvements in their OP are recommended to focus on process innovation rather than product innovation. While product innovation may affect other aspects of performance, such as market and financial ones, it was not found to significantly affect OP. Process innovation can also leverage KM’s contribution to manufacturing companies’ OP. Originality/value This is a pioneering study in that it developed an integrated model that depicts the interrelationships among KM, product innovation and process innovation and OP, in a developing country context.

Making an Impact Through Information Technology

2021 ◽  
Vol 3 (2) ◽  
pp. 14-23
Author(s):  
Mostafa Sayyadi Ghasabeh
Keyword(s):  
Information Technology ◽  
Transformational Leadership ◽  
Knowledge Management ◽  
Firm Performance ◽  
Positive Relationship ◽  
Review Of The Literature ◽  
Mediating Role ◽  
The Relationship ◽  
Role Of Information

This research contributes to the fields of knowledge management, transformational leadership, as well as information technology. This article presents the theoretical underpinnings of the framework together with a thorough review of the literature. This research indicates that there is a positive relationship between transformational leadership, knowledge management, and firm performance. The synthesis of the literature also lends support for the mediating role of information technology in the relationship between transformational leadership and knowledge management.

scholarly journals Modeling the mediating roles of self-directed learning and knowledge management processes between emotional intelligence and learning outcomes in higher education

PLoS ONE ◽  
2021 ◽  
Vol 16 (7) ◽  
pp. e0255177
Author(s):  
Zahid Shafait ◽  
Muhammad Asif Khan ◽  
Yuriy Bilan ◽  
Judit Oláh
Keyword(s):  
Higher Education ◽  
Emotional Intelligence ◽  
Knowledge Management ◽  
Learning Outcomes ◽  
Self Directed Learning ◽  
Mediating Role ◽  
Management Processes ◽  
Directed Learning ◽  
The Relationship

Objective: Drawing on the knowledge-based view and ability-based theories of emotional intelligence (EI), in this study, we investigate the effects of EI on learning outcomes related to academics and administrators in Chinese research universities and we also test the direct association between learning outcomes and creative performance. In addition, we examine the mediating role of self-directed learning (SDL) and knowledge management processes (KMPs) on the relationship between EI and learning outcomes. Methods: The sample, for this study, consisted of 547 academic and administrative personnel at Chinese higher educational institutions (HEIs), and the hypothesized associations were examined through partial least squares structural equation modeling. Results: Our results indicated that EI has no significant influence on learning outcomes. However, an indirect relationship between EI and learning outcomes is established through SDL and KMPs. Conclusions: This study strengthens the professional understanding of EI and supports that the personnel at HEIs should value SDL and KMPs, which in turn enhances their learning outcomes. Although EI has received increased importance in higher education institutions, there are few studies that have investigated the relationship of EI, SDL, KMP, and learning outcomes. This is one of the initial studies that has empirically examined the interface of EI and learning outcomes in HEIs and also provides timely insights into the understanding of the mediating role of SDL and KMP.

scholarly journals Mediating Role of Knowledge Management in the Relationship between Organizational Learning and Sustainable Organizational Performance

2020 ◽  
Vol 12 (23) ◽  
pp. 10061
Author(s):  
Mirna Kordab ◽  
Jurgita Raudeliūnienė ◽  
Ieva Meidutė-Kavaliauskienė
Keyword(s):  
Knowledge Management ◽  
Organizational Learning ◽  
Organizational Performance ◽  
Business Environment ◽  
Mediating Role ◽  
Knowledge Based ◽  
East Region ◽  
The Relationship ◽  
Consulting Companies

Organizations operating in the intensive knowledge-based sector seek efficient management approaches and sustainable development practices to perform efficiently in the dynamic business environment. Knowledge management practice and organizational learning are significant factors in order to achieve sustainable organizational performance in a rapidly changing business environment. Based on the scientific literature analysis, there is still a lack of evidence related to the mediating role of the whole knowledge management cycle, including the five knowledge management processes (knowledge acquisition, creation, storage, sharing, and application) in the relationship between organizational learning and sustainable organizational performance for organizations operating in intensive knowledge-based sectors. This study aimed to examine the impact of the whole knowledge management cycle on the relationship between organizational learning and sustainable organizational performance in intensive knowledge-based sectors, specifically the audit and consulting companies in the Middle East region. Systematic scientific literature analysis, expert evaluation (structured questionnaire), and structural equation modeling (SEM) technique were used to develop and verify the research model. Data was collected through a structured questionnaire distributed among auditing experts working in a knowledge-based sector—audit and consulting companies in the Middle East region. The research results supported the hypotheses stating that organizational learning positively affects knowledge acquisition, storage, sharing, application processes, and sustainable organizational performance. However, the results verified that organizational learning has an insignificant impact on the Middle Eastern audit and consulting companies’ knowledge creation process.

DO EXPORT MARKETS SELECT THE MOST INNOVATIVE PRODUCERS? THE MODERATING ROLE OF PRODUCTIVITY

2015 ◽  
Vol 19 (02) ◽  
pp. 1550030 ◽  
Author(s):  
JOAQUÍN MONREAL-PÉREZ ◽  
ANTONIO ARAGÓN-SÁNCHEZ ◽  
GREGORIO SÁNCHEZ-MARÍN
Keyword(s):  
Fixed Effects ◽  
Foreign Markets ◽  
Export Markets ◽  
Industrial Firms ◽  
Process Innovations ◽  
Export Activity ◽  
The Face ◽  
Product And Process ◽  
The Relationship

In this paper, we examine a sample of 2000 Spanish industrial firms over the period 2001–2010 to analyse whether the self-selection hypothesis explains the relationship between innovation and the export activity of the company. In addition, we analyse how productivity moderates that relationship. The results indicate that the hypothesis does explain the effect of product and process innovations: Overseas foreign markets select those companies that have previously secured product or process innovations, while investment in research and development (R&D) does not increase the propensity for companies to export. On the other hand, the productivity of the company intensifies this effect. These results are robust in the face of fixed effects, different specifications of export activity and endogeneity, the last of which suggests possible effects of learning by exporting.

The Relationship between Knowledge Management and Production Quality in Manufacturing Companies in Malaysia

2014 ◽  
Vol 6 (4) ◽  
pp. 27-40
Author(s):  
Julian Paul Sidin ◽  
Zakariya Belkhamza
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Production Quality ◽  
Two Dimensions ◽  
Service Firms ◽  
Manufacturing Companies ◽  
Mediating Role ◽  
The Relationship ◽  
Quality Production

The relationship between knowledge management practices and quality production has not received much attention. The objective of this paper is twofold. The first objective is to investigate this relationship in the Malaysian manufacturing and service firms. The second objective is to investigate the mediating role of these firms' innovation on this relationship. Six hypothesised relationships were tested using a sample of 201 manufacturing and service firms in Malaysia. The results show that the two dimensions of knowledge management have a significant positive effect on quality production. Furthermore the results showed that innovation does not mediate the relationship between knowledge management and quality production. The implications of the study as well as suggestions for future studies are also discussed.

Impact of External Knowledge Inflow on Product and Process Innovation of Korean SMEs: Absorptive Capacity as a Mediator

2019 ◽  
Vol 37 (4) ◽  
pp. 219-234 ◽  
Author(s):  
So Won Jeong ◽  
Jae-Eun Chung ◽  
Jung-Sim Roh
Keyword(s):  
Absorptive Capacity ◽  
Process Innovation ◽  
Government Agencies ◽  
External Knowledge ◽  
Mediating Role ◽  
Sources Of Knowledge ◽  
Product And Process Innovation ◽  
Product And Process ◽  
The Relationship

We examine the role of external knowledge inflow in improving the product and process innovation of Korean exporting small- and medium-sized enterprises (SMEs) in the textiles, apparel, and footwear industries. Building on the resource-based view (RBV), we investigate how five sources of knowledge inflow (suppliers, customers, competitors, universities, and government agencies) contribute to product and process innovation through absorptive capacity (AC) as a mechanism to explain the link between external knowledge inflow and innovation. Conducting a path analysis, we found that knowledge inflow from customers and government agencies had a positive effect on AC, subsequently enhancing product and process innovation. Additionally, knowledge inflow from universities and government agencies also affected process innovation and product innovation, respectively. We also demonstrated the mediating role of AC in the relationship between external knowledge inflow and innovation. Korean SMEs should thus invest in developing the knowledge sources of customers, universities, and government agencies to enhance AC and innovation.

scholarly journals The Mediating Role of Knowledge Management and the Moderating Part of Organizational Culture between HRM Practices and Organizational Performance

2015 ◽  
Vol 9 (1) ◽  
pp. 43 ◽  
Author(s):  
Ahmad A. Al-Tit
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Organizational Performance ◽  
Knowledge Creation ◽  
Positive Role ◽  
Mediating Role ◽  
Hrm Practices ◽  
The Impact ◽  
The Relationship

<p>The aim of this study was to investigate the relationship between human resource management (HRM) practices and organizational performance on the basis of 247 valid and reliable questionnaires distributed to managers at different management levels working in Jordanian manufacturing firms. The study also aimed to explore the mediating role of knowledge management as well as the moderating effect of organizational culture on the relationship between HRM practices and organizational performance. Ten HRM practices and 10 indicators of organizational performance were adopted for the purpose of this study. Knowledge management was measured by examining three processes; knowledge creation, sharing and utilization. Organizational culture was measured according to passive/defensive, aggressive/defensive and constructive cultures. The results of the study supported the presumed hypotheses. Hence, HRM practices significantly predicted organizational performance. Knowledge management mediated the relationship between HRM practices and organizational performance. Finally, it was found that organizational culture moderated the relationship between HRM practices and organizational performance as well as the relationship between HRM practices and knowledge management. Constructive cultures play a positive role in the relationship between HRM practices and organizational performance (OP), while defensive cultures negatively affect the relationship between HRM practices and knowledge management (KM). The main contribution of this study to the literature on HRM, KM and OP derives from the lack of prior studies addressing the same purposes as this study. The study informs researchers and managers that both knowledge management and organizational culture mediate and moderate the impact of HRM practices on organizational performance to a considerable extent.</p>

scholarly journals Knowledge management capability as an absorptive for driving innovation: The role of type of innovation

2021 ◽  
pp. 2071-2080 ◽  
Author(s):  
Muhamad Robith Alil Fahmi ◽  
Edy Yulianto
Keyword(s):  
Knowledge Management ◽  
Firm Performance ◽  
Company Performance ◽  
Mediating Role ◽  
Knowledge Based ◽  
Management Capability ◽  
Knowledge Capability ◽  
Knowledge Management Capability ◽  
The Relationship

Knowledge-Based View as an intangible resource for the company will become the knowledge capability it possesses. Particularly in the context of SMEs in developing countries like Indonesia, SMEs have a big role in contributing to the country's economy. Therefore, knowledge capability is a resource that must be owned by SMEs that should be able to encourage adopting this type of innovation. In accordance with the basis of Knowledge-Based View, this knowledge will have an impact on company performance and its competitive advantage through the types of innovations that have been adopted. The quantitative method was used by distributing questionnaires totaling 120 SMEs in Indonesia and the data were processed using PLS-SEM. This study has a hypothesis that the relationship between knowledge management capability has a positive and significant effect on firm performance, as well as the mediating role of the type of innovation. The results in this study indicate that knowledge management capability does not have a significant effect on firm performance. However, the relationship between knowledge management capability shows that it has a significant effect on marketing, product, process, and service innovation. Discussions related to these results are also explained by implication factors in this study.

Investigating the relationship between customer knowledge management and customer loyalty: mediating role of customer value (Case study: Saderat Bank of Khozestan)

2016 ◽  
Author(s):  
Abdollah Karimi ◽  
Seyed Mohsen Allameh
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Customer Loyalty ◽  
Customer Value ◽  
Customer Knowledge ◽  
Mediating Role ◽  
Customer Knowledge Management ◽  
The Relationship

Customer orientation has attracted increasing importance and considered as the main competitive advantage of organizations in the process of firm achievement. If an organization can satisfy its customer and attract loyal customer, it would lead to its long term growth. Increasing competition in national, regional and global areas has led to more attention to competitive advantage as a key determinant of organization growth. To be successful in these circumstances, knowledge management and its procedures can be considered as a necessity. Knowledge management focuses on the knowledge usage to establish competitive advantage and form dynamics in a complex environment. Hence, current study aims to investigate the relationship between customer knowledge management and customer loyalty focusing on the mediating role of customer value by a case study conducted on Saderat Bank in Khozestan. Measurement items are adapted from existing scales found in the knowledge management and marketing literature. Academic colleagues reviewed the items for face validity and readability. The scales are evaluated for reliability using data collected in a survey of Saderat Bank’s customers. A structural equation modeling procedure is applied to the examination of the influences of customer knowledge management on customer value and customer loyalty. The research model was tested empirically using a sample of 500 customers who had referred to Saderat Bank’s agencies in Khozestan during the period of research. The paper found that the most influential dimensions of knowledge management on customer value are knowledge for customer, knowledge of customer, knowledge about customer, respectively. Furthermore, the effect of consistency between customer image and perceived value on customer loyalty was strong.Keywords: Customer knowledge management, Customer knowledge, Customer value, Customer loyalty 

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