scholarly journals The Influence of Web Quality on Client’s Internet Banking Adoption Mediated by Perceived Ease of Use on Bank Jatim Surabaya

2020 ◽  
Vol 3 (3) ◽  
pp. 337-343
Author(s):  
Eriet Erawati ◽  
Nurul Aini ◽  
Joko Suyono ◽  
Damarsari Ratnasahara
Keyword(s):  
Technology Acceptance ◽  
Internet Banking ◽  
Ease Of Use ◽  
Perceived Ease Of Use ◽  
Cross Sectional ◽  
Acceptance Model ◽  
Web Quality ◽  
Number Of Customers ◽  
Practical Implications

Purpose: This paper aims to analyze the influence of web quality on the client’s e-banking adoption through the mediation of perceived ease of use. Design/methodology/approach: The method used is statistic-descriptive and the design used is cross sectional. Findings: 3 out of 7 hypotheses are rejected while the other 4 is accepted. Research limitations/implications: Variables considered in this study are perceived ease of use in technology acceptance model, web quality, accessibility, and internet banking adoption. The samples are a number of customers (60 respondents) in Bank Jatim Surabaya that were chosen using purposive sampling. Practical implications: Results show that the hypotheses proposed are proven by the equation. Originality/value: This paper is original. Paper type: This paper can be categorized as a case study.

PATH ANALYSIS BETWEEN CONSTRUCTS OF TECHNOLOGY ACCEPTANCE MODEL (TAM) (A CASE STUDY ON RECEIPT OF VIRTUAL ARMS SOLUTION FTS D - 423 IN INDONESIAN EASTERN FLEET TRAINING COMMAND)

JOURNAL ASRO ◽  
2020 ◽  
Vol 11 (1) ◽  
pp. 101
Author(s):  
Ikhwan Syahtaria ◽  
Ahmadi Ahmadi ◽  
Bambang Suharjo ◽  
Pius Herdasa Krisna Murti
Keyword(s):  
Path Analysis ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Ease Of Use ◽  
Perceived Ease Of Use ◽  
Use Of Technology ◽  
Computer Based ◽  
Acceptance Model ◽  
The Relationship

Indonesian Eastern Fleet Training Command currently has the facilities to train professional soldiers in the shooting.A simulator facility in the form of computer-based clinic shooting is called Virtual Arms Solution FTS D-423 (VAS).Need to analyse the relationship between perceived ease of use and usefulness of VAS in order to determine thelevel of acceptance. Both these factors are modelled by the Technology Acceptance Model (TAM) which canexplain the factors that influence the actual receipt of the use of technology. After that, the relationship between thetwo factors that have been modelled with the Technology Acceptance Model to be treated using Path Analysis(Path Analysis). Where the path analysis was used to analyse the causal relationships between variables in order todetermine the effect of the direct and indirect causes of the variable to a variable result. Based on the analysis anddiscussion, it is obtained as follows that the ease and usefulness of a positive effect on Attitude using VAS positiveeffect on Behavioural Intention using VAS. Behavioural intentions affect the Actual Usage.Keywords: Virtual Arms Solution, Technology Acceptance Model, Path Analysis.

scholarly journals Persepsi Peserta Terhadap Aplikasi Mobile JKN Berbasis Technology Acceptance Model Di Klinik Pratama Surya Medika Semarang

2021 ◽  
Vol 9 (2) ◽  
pp. 191-200
Author(s):  
Harsono Harsono ◽  
Sigit Sugiharto ◽  
Rinayati Rinayati
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Mobile Application ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Analysis Model ◽  
Cross Sectional ◽  
Quantitative Descriptive ◽  
Acceptance Model

The JKN Mobile Application is an application designed by BPJS Health to balance the current increasing use of mobile technology and to provide easy acces and convenience for JKN participants online.   This study aims to determine the extent to which JKN participants perceptions of the JKN Mobile Application are measured using the TAM (Technology Acceptance Model) analysis model based on the usefulness (perceived usefulness) and ease of use (perceived ease of use)  This research is a quantitative descriptive study using a cross-sectional research design with a research sample of 38 JKN participants registered at the Pratama Surya Medika Clinic Semarang through random sampling with the research instrument used is a questionnaire.   The results showed that the overall JKN mobile application was rated 82,5% as very useful and 84% very easy to operate so it was very helpful and supportive for JKN participants in getting health services at the Pratama Surya Medika Clinic Semarang Keywords: JKN Participant Perception, JKN Mobile Application, TAM (Technology Acceptance Model)

TAM Application to Chinese Telecom Operators Involved in the E-Government

2014 ◽  
Vol 543-547 ◽  
pp. 4278-4283
Author(s):  
Jian Tong Cao ◽  
Xiao You ◽  
Zhan Hong Xin ◽  
Dan Liu ◽  
Bing Hua Wang
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Guizhou Province ◽  
System Quality ◽  
Perceived Ease Of Use ◽  
Telecom Operator ◽  
Acceptance Model

The study targets on Guizhou telecom operator who provide E-government services in China. This study applies an expanded technology acceptance model (TAM) to explain the telecom operator acceptance by government. Five variables of TAM through telecom operators are considered including system quality, perceived usefulness, and perceived ease of use, trust and intention to use. To demonstrate the applicability of the proposed framework, a case study of evaluating the acceptance of telecom operators by government in Guizhou province of China is conducted. The results show that the proposed framework is effective in assessing the acceptance of telecom operators involved in E-government and the expanding new factor, trust is of vital importance in this model.

scholarly journals Public acceptance of residential solar photovoltaic technology in Malaysia

2017 ◽  
Vol 1 (3) ◽  
pp. 242-254 ◽  
Author(s):  
Salman Ahmad ◽  
Razman bin Mat Tahar ◽  
Jack Kie Cheng ◽  
Liu Yao
Keyword(s):  
Technology Acceptance ◽  
Fossil Fuels ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Solar Photovoltaic ◽  
Solar Pv ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
Acceptance Model ◽  
Practical Implications

Purpose Gaining independence from fossil fuels and combating climate change are the main factors to increase the generation of electricity from renewable fuels. Amongst the renewable technologies, solar photovoltaic (PV) is believed to have the largest potential. However, the number of people adopting solar PV technologies is still relatively low. Therefore, the purpose of this paper is to examine the household consumers’ acceptance of solar PV technology being installed on their premises. Design/methodology/approach To examine the solar PV technology acceptance, this study uses technology acceptance model (TAM) as a reference framework. A survey was conducted to gather data and to validate the research model. Out of 780 questionnaires distributed across Malaysia, 663 were returned and validated. Findings The analysis revealed that perceived ease of use, perceived usefulness and attitude to use significantly influenced behavioural intention to use solar PV technology. Research limitations/implications This study contributes by extending the understanding of public inclination towards the adoption of solar PV technology. Also, this study contributes in identifying the areas which need to be examined further. However, collecting data from urban peninsular Malaysian respondents only limits the generalization of the results. Practical implications On the policy front, this study reveals that governmental support is needed to trigger PV acceptance. Originality/value This paper uses TAM to analyse the uptake of solar PV technology in Malaysian context.

scholarly journals Creating a framework for promoting perceptions of ease of use for e-learning

2019 ◽  
Author(s):  
◽  
Sharitha Dhebideen ◽  
Keyword(s):  
Technology Acceptance ◽  
Mixed Methods Research ◽  
Academic Staff ◽  
Education Technology ◽  
Ease Of Use ◽  
Perceived Ease Of Use ◽  
Use Of Technology ◽  
University Of Technology ◽  
Acceptance Model

Information Technology is so widespread and moving at such a rapid speed that it has influenced the education sector at a fast and pressurised pace. This influence has placed focus on the new terminology education technology and blended learning. In order to introduce and implement education technology, Higher Education Institutions (HEIs) worldwide have been introducing Learning Management Systems (LMSs) to support the charges in pedagogy to improve the collaboration learners themselves and between learners and educators. The implementation of LMSs at South African HEIs are still lagging behind in comparison to first world countries. Nonetheless, changes and advances in education technology have been taking place. These changes have to some degree brought about resistance towards the use of technology (software) to change teaching technique. Mixed methods research (quantitative and qualitative) was used to conduct a case study analysis at the Durban University of Technology (the case of DUT academic staff using a LMS). The case study allowed the analysis of perceived ease of use (PEOU) of LMSs at this HEI. The perceptions of the academic staff was analysed by executing a survey and by conducting interviews. The study identified additional factors that have a significant influence on PEOU on the Technology Acceptance Model 3 (TAM) (Venkatesh and Bala 2008). Literature, information from the interviews and the themes that emerged from the qualitative results was used to propose a theoretical tiered pedagogical framework that could be adopted by other HEIs planning to adopt a LMS.

scholarly journals Perceived Ease of Use and Trust Towards Intention to Use Online Banking in Malaysia

2020 ◽  
Vol 15 (1) ◽  
pp. 107-114
Author(s):  
Siti Rapidah Omar Ali ◽  
Wan Nur Khadijah Wan Marzuki ◽  
Nur Shafini Mohd Said ◽  
Suhaily Maizan Abdul Manaf ◽  
Nur Dalila Adenan
Keyword(s):  
Technology Acceptance ◽  
Pearson Correlation ◽  
Internet Banking ◽  
Online Banking ◽  
Ease Of Use ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Banking Services ◽  
Municipal Council ◽  
Acceptance Model

The development and invention of technology has transformed the way organizations conduct their businesses currently including banking institutions mainly in offering online banking services. Since the year of 2000, online banking services have been introduced in Malaysia. Still, online banking users in Malaysia are intolerant by issues of trust towards online banking which affect their level of acceptance. This study aims to identify the effect of perceived ease of use and trust towards intention to use internet banking among staff in Municipal Council in Malaysia. Technology Acceptance Model (TAM) was used as a research framework. 265 online banking users in a Municipal Council in Malaysia were tested using self-administered questionnaire. To examine the relationship between perceived ease of use and trust towards the intention to use internet banking, Pearson correlation and multiple regression were employed. The findings showed that perceived ease of use and trust have significant relationship with the intention to use internet banking. The outcomes offered valued information for both financiers and policy makers particularly when designing online banking marketing approaches

scholarly journals Technology Acceptance Model for Zimbabwe: The Case of the Retail Industry in Zimbabwe

2017 ◽  
Vol 4 (3) ◽  
pp. 56
Author(s):  
Cinderella Dube ◽  
Victor Gumbo
Keyword(s):  
Technology Acceptance ◽  
Internet Banking ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Retail Industry ◽  
Perceived Ease Of Use ◽  
Point Of Sale ◽  
Automated Teller Machines ◽  
Technology Acceptance Models ◽  
Acceptance Model

The retail industry in Zimbabwe has embraced the use of a variety of technologies in order to survive in this ever changing technological era. However, little research has been done on the adoption and use of these technologies and no model has been developed to date. The aim of this paper was to develop a model best suited to the Zimbabwean retail industry in order to enhance the successful adoption and use of online transaction platforms. The online transaction platforms used to develop the model were Internet banking, Automated Teller Machines, Mobile banking and Point of Sale. A three-sample dataset comprising of 268 bank and supermarket customers, 56 bank managers and 31 supermarket managers was used. Pearson’s correlation coefficient was used to determine the relationship between the given factors influencing adoption and use of online transaction platforms and the constructs perceived ease of use and perceived usefulness. The resultant TAMZIM model borrowed ideas from the Technology Acceptance Models proposed by Fred Davis in the mid-80s.

scholarly journals A Study of The Factors That Influence The Level of Consumer Satisfaction Towards The Use of Internet Banking

2017 ◽  
Vol 3 (2) ◽  
pp. 87
Author(s):  
Vivi Vivi ◽  
Novita Novita
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Consumer Satisfaction ◽  
Sampling Method ◽  
Internet Banking ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Information And Communication ◽  
Acceptance Model

<p>The development of Information and Communication Technology (ICT) has become an integral part of people’s life today. Various kinds of business and trade transactions have changed along with the advancement of ICT. One of the sectors that are influenced by the development in information and communication technology is banking. The presence of internet banking has brought more conveniences to the customers in conducting banking transactions anytime and anywhere. However, one of the challenges faced by banks in implementing online banking is the security factor. In addition, consumer satisfaction in conducting internet transactions can be influenced by factors of Technology Acceptance Model (TAM). Technology Acceptance Model (TAM) consists of perceived usefulness and perceived ease of use and excellent service from the provider. The purpose of this study is to determine whether security, perceived usefulness, perceived ease of use, and service quality havepositive influence on internet banking consumer satisfaction. Thetype of research is explanatory research type. The research variables consisting of independent variables are security factor, perceived usefulness, perceived ease of use, and service quality; meanwhile dependent variable is internet banking consumer satisfaction. The sampling technique used is accidental sampling method combined with snowball sampling method. Datais collected through questionnaires and interviews. Methods of data analysis used is Multiple Regression Analysis. The result shows that variables of  security, perceived usefulness, perceived ease of use, and service qualitysimultaneously influence internet banking consumer satisfaction. It shows that the four variables positively affect internet banking consumer satisfaction.</p>

Expanding the Technology Acceptance Model to Examine Internet Banking Adoption in Tunisia Country

2013 ◽  
Vol 4 (4) ◽  
pp. 61-81 ◽  
Author(s):  
Wadie Nasri ◽  
Charfeddine Lanouar ◽  
Anis Allagui
Keyword(s):  
Social Influence ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Self Efficacy ◽  
Internet Banking ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Security And Privacy ◽  
Perceived Ease Of Use ◽  
Acceptance Model

This paper aims to empirically examine the factors that affect the adoption of Internet banking in Tunisia. In order to explain the factors, this paper extends the “Technology Acceptance Model” by adding additional external factors such as security and privacy, self efficacy, social influence, and awareness of services and its benefits. The findings of the study suggests that the security and privacy, self efficacy, social influence, and awareness of services and its benefits have significant effects on the perceived usefulness (PU), perceived ease of use (PEOU) and attitude toward Internet banking acceptance. Age and education have also significant impact on the attitude towards the likelihood of adopting online banking. These findings may provide for banks useful guidelines for developing Internet banking services and for marketing Internet banking.

PENGGUNAAN TECHNOLOGY ACCEPTANCE MODEL (TAM) DALAM ANALISIS NIAT PERILAKU PENGGUNAAN INTERNET BANKING PADA MAHASISWA UNIVERSITAS TELKOM

2019 ◽  
Vol 3 (2) ◽  
pp. 215-229
Author(s):  
Rafi Irbah Kusumawati ◽  
Brady Rikumahu
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Behavioral Intention ◽  
Internet Banking ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Acceptance Model ◽  
Behavioral Intention To Use

Perkembangan teknologi informasi telah mengubah cara hidup masyarakat. Mereka menginginkan aktivitasnya untuk menjadi lebih cepat, mudah dan aman. Internet banking merupakan salah satu kemajuan teknologi informasi yang digunakan untuk memberikan pelayanan yang lebih baik bagi nasabah, dengan menghubungkan transaksi perbankan dan internet. Tujuan penelitian ini adalah untuk mengetahui pengaruh faktor-faktor pada Technology Acceptance Model (TAM) yaitu perceived ease of use, perceived usefulness, attitude toward use, dan behavioral intention to use layanan internet banking. Penelitian ini menggunakan metode purposive sampling dengan sampel 380 responden di Universitas Telkom. Metode analisis pada penelitian ini adalah Partial Least Square. Hasil dari penelitian ini adalah perceived ease of use berpengaruh positif terhadap perceived usefulness, perceived ease of use berpengaruh positif terhadap attitude toward use, perceived usefulness berpengaruh positif terhadap attitude toward use, perceived usefulness berpengaruh positif terhadap behavioral intention to use, serta attitude toward use berpengaruh positif terhadap behavioral intention to use penggunaan internet banking.

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