scholarly journals Predicting Customers’ Intention to Revisit A Vintage-Concept Restaurant

2016 ◽  
Vol 1 (2) ◽  
pp. 56 ◽  
Author(s):  
Usep Suhud ◽  
Arifin Wibowo
Keyword(s):  
Customer Satisfaction ◽  
Perceived Value ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Revisit Intention ◽  
Restaurant Management ◽  
Confirmatory Factor ◽  
Urban People ◽  
The Impact ◽  
Intention To Revisit

<p>Restaurants with a vintage concept become an option for urban people who want to enjoy dining out. To present this vintage atmosphere, restaurant management and owners decorated their stores with antiques and anything vintage, such as signboards, utensils, furniture, posters, and even the menu. The objective of this study is to investigate the impact of perceived value, restaurant atmosphere on satisfaction and revisit intention. This study attracted 200 respondents visiting a vintage-concept restaurant. The data were collected in Jakarta and analysed with exploratory and confirmatory factor analyses. As a result, three hypotheses were accepted and two hypotheses were rejected: customer satisfaction was influenced by perceived value and restaurant atmosphere and revisit intention was significantly influenced by customer satisfaction.</p>

scholarly journals Satisfied, but Will They Spread a Word? The Role of Customer Satisfaction at Jamu Café

2018 ◽  
Vol 9 (1) ◽  
pp. 1
Author(s):  
Usep Suhud ◽  
Sheila Maryam Bajunaid
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Structural Equation ◽  
Word Of Mouth ◽  
Equation Model ◽  
Repurchase Intention ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Confirmatory Factor

This research aimed to investigate consumers’ intention to repurchase jamu at Jamu Café. Service quality, customer satisfaction, and Word-of-Mouth (WOM) were selected as the predictor variables. In total, 200 participants who purchased jamu at the café were selected conveniently. Data were analyzed using exploratory and confirmatory factor analyses as well as Structural Equation Model (SEM). As a result, service quality influences customer satisfaction significantly. As customers are satisfied, they do word-of-mouth and repurchase. On the other hand, WOM has an insignificant impact on repurchase intention.

Muslim tourist perceived value on revisit intention to Bandung city with customer satisfaction as intervening variables

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Juliana Juliana ◽  
Febika Fitrian Putri ◽  
Neni Sri Wulandari ◽  
Udin Saripudin ◽  
Ropi Marlina
Keyword(s):  
Customer Satisfaction ◽  
Quantitative Methods ◽  
Perceived Value ◽  
Content Type ◽  
Revisit Intention ◽  
Tourism Sector ◽  
Tourism Services ◽  
The City ◽  
Intention To Revisit ◽  
Central Factors

Purpose This study aims to investigate the influence of Muslim tourist perceived value (MTPV) on Muslim millennials’ intention to revisit Bandung (Indonesia) with customer satisfaction as an intervening variable. Design/methodology/approach Using quantitative methods, this study analyzed responses to a questionnaire distributed to 250 respondents from all over Indonesia. To test the hypothesis, the data were analyzed through Path Analysis using SPSS 24.I software. Findings The results suggest that MTPV has a significant effect on revisit intention to the city. This finding affirms that Islamic values and customer satisfaction are very important in encouraging millennial Muslims to revisit Bandung (Indonesia). Practical implications To increase Muslim millennials’ intention to revisit Bandung (Indonesia), tourist perceived value and satisfaction are central factors. The government's role is central in promoting halal tourism through various platforms, such as social media, seminars, workshops inter alia to increase MTPV and satisfaction rate toward the city. In addition, stakeholders in tourism sector should raise the awareness to support and encourage halal tourism through certifications of halal products and tourism services, and view halal tourism as a promising sector of tourism. Originality/value This study is the first to study the effects of Muslim tourists perceived value on revisit intention of millennial Muslims to Bandung (Indonesia) with customer satisfaction as an intervening variable. This study reveals the strengths and weaknesses of the perceived value of Muslim tourists in influencing millennial Muslims to revisit the city.

Ageing-related influences on personal need for structure

2001 ◽  
Vol 25 (6) ◽  
pp. 482-490 ◽  
Author(s):  
Thomas M. Hess
Keyword(s):  
Structural Equation ◽  
Emotional Health ◽  
Social Activity ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Adult Age ◽  
Personal Need For Structure ◽  
Equation Modelling ◽  
Confirmatory Factor ◽  
The Impact

The need for structure construct was examined in relation to adult age using the Personal Need for Structure scale (PNS; M.M. Thompson, M.E. Naccarato, & K. Parker, 1989). The results of a series of confirmatory factor analyses indicated that the two intercorrelated-factor structure of the PNS scale held up well across individuals aged 21 to 85, validating its use for the examination of ageing effects. Structural equation modelling analyses found that ageing was associated with lower levels of physical health and cognitive skill, which in turn were related to higher PNS scores. It was also found, however, that the impact of reductions in these resources on need for structure were counteracted by high levels of social activity and emotional health. The argument is made that ageing-related changes in personal resources impact everyday behaviour through changes in motivation, such as need for structure.

scholarly journals Developing and Testing Influencers of Perception in the Workplace with the Perception Power Index (PPI)

2020 ◽  
Vol 8 (4) ◽  
pp. 120-123
Author(s):  
Dr. Diane Hamilton
Keyword(s):  
Power Index ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Working Adults ◽  
Confirmatory Factor ◽  
Perception Process ◽  
And Performance ◽  
The Impact ◽  
Behavioral Influences ◽  
Impact Perception

Organizations utilize assessments to determine issues that impact productivity and performance. Although there are assessments that determine a variety of behavioral influences, including a cultural quotient (CQ) or an emotional intelligence quotient (EQ), there are few tools that can determine the impact of perception to provide a perception quotient (PQ). If perception can be defined as a way of regarding, understanding, or interpreting something, it is critical for organizations to recognize the impact perception has on employees’ ability to communicate effectively. A new tool, the Perception Power index (PPI), was created to assess the factors that impact perception in working adults, including evaluation, prediction, interpretation, and correlation. The validity of the PPI was evaluated using exploratory and confirmatory factor analyses. The factor analysis with Varimax Rotation indicated a Cronbach α of 0.89 for evaluation, 0.87 for prediction, 0.81 for interpretation, and 0.75 for correlation. Although other tools measure forms of perception, there are no tools that measure these four factors that impact the perception process. The results indicate that the PPI is a valid tool.

Beck Hopelessness Scale (BHS)

2015 ◽  
Vol 31 (1) ◽  
pp. 31-37 ◽  
Author(s):  
Paolo Iliceto ◽  
Emanuele Fino
Keyword(s):  
Second Order ◽  
Personality Questionnaire ◽  
Factor Analyses ◽  
Factor Solution ◽  
Confirmatory Factor Analyses ◽  
Confirmatory Factor ◽  
Beck Hopelessness Scale ◽  
Order Factor ◽  
Model Invariance ◽  
Three Factor

The Beck Hopelessness Scale (BHS) is an instrument for assessing cognitive thoughts among suicidal persons. Previous studies have identified different factor structures of the BHS. However, results were not conclusive. The aim of this study was to test the factor structure of the BHS in a sample of Italian individuals (N = 509) from the community, and secondarily to investigate correlations between the BHS, depression (Beck Depression Inventory Second Edition), and personality traits (Zuckerman-Kuhlman-Aluja Personality Questionnaire). Following recommendations of previous investigations, we utilized a 5-point response format. We applied a second-order Confirmatory Factor Analyses and tested for the model invariance. The results suggest that besides a single second-order factor, a second-order three-factor solution is also reasonable, in line with Beck’s theorization.

Mindfulness or Mindlessness?

2011 ◽  
Vol 27 (1) ◽  
pp. 59-64 ◽  
Author(s):  
Volkmar Höfling ◽  
Helfried Moosbrugger ◽  
Karin Schermelleh-Engel ◽  
Thomas Heidenreich
Keyword(s):  
Construct Validity ◽  
Model Fit ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Mindful Attention ◽  
Confirmatory Factor ◽  
Item Wording ◽  
Method Effects

The 15 items of the Mindful Attention and Awareness Scale (MAAS; Brown & Ryan, 2003 ) are negatively worded and assumed to assess mindfulness. However, there are indications of differences between the original MAAS and a version with the positively rephrased MAAS items (“mirror items”). The present study examines whether the mindfulness facet “mindful attention and awareness” (MAA) can be measured with both positively and negatively worded items if we take method effects due to item wording into account. To this end, the 15 negatively worded items of the MAAS and additionally 13 positively rephrased items were assessed (N = 602). Confirmatory factor analyses (CFA) models with and without regard to method effects were carried out and evaluated by means of model fit. As a result, the positively and negatively worded items should be seen as different methods that influence the construct validity of mindfulness. Furthermore, a modified version of the MAAS (MAAS-Short) with five negatively worded items (taken from the MAAS) and five positively worded items (“mirror items”) was introduced as an alternative to assess MAA. The MAAS-Short appears superior to the original MAAS. The results and the limitations of the present study are discussed.

Measurement Invariance Analysis of the Parental Stress Index

2019 ◽  
Vol 35 (6) ◽  
pp. 771-778 ◽  
Author(s):  
Bernhard Piskernik ◽  
Barbara Supper ◽  
Lieselotte Ahnert
Keyword(s):  
Measurement Invariance ◽  
Parental Stress ◽  
Stress Index ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Mean Values ◽  
Confirmatory Factor ◽  
Structural Invariance ◽  
Parent Domain ◽  
Structural Levels

Abstract. While parenting research continues to compare similarities and differences in mothers’ and fathers’ behaviors based on mean values on the respective dimensions, measurement invariance as a prerequisite for these comparisons has seldom been assured. The present study thus subjected the well-known Parenting Stress Index (PSI), widely used in models of family functioning, to a rigorous measurement invariance analysis based on ( N = 214) Austrian couples with children younger than 3 years of age. We evaluated configural, metric, scalar, and uniqueness invariance on item and subscale levels, and tested for structural invariance of means and variances of the PSI parent and child domain by second-order confirmatory factor analyses. As a result, only measurement differences on the scalar levels affected the factor scores, though negligibly. On the structural levels, no differences were found on the PSI child domain across parents, but on the PSI parent domain, mothers reported more stress.

French Adaptation of the Childhood Executive Functioning Inventory (CHEXI)

2013 ◽  
Vol 29 (2) ◽  
pp. 149-155 ◽  
Author(s):  
Corinne Catale ◽  
Caroline Lejeune ◽  
Sarah Merbah ◽  
Thierry Meulemans
Keyword(s):  
Working Memory ◽  
Executive Functioning ◽  
Factor Analyses ◽  
Cognitive Measures ◽  
Factor Solution ◽  
Confirmatory Factor Analyses ◽  
Confirmatory Factor ◽  
Rating Instrument ◽  
Functioning Inventory ◽  
Test Retest Reliability

Thorell and Nyberg (2008 ) recently developed the Childhood Executive Functioning Inventory (CHEXI), a new rating instrument for executive functioning in day-to-day life which can be divided into four subscales: working memory, planning, inhibition, and regulation. Using an exploratory factor analysis on data from young Swedish children attending kindergarten, Thorell and Nyberg (2008 ) found a two-factor solution that taps working memory and inhibition. In the present study, we explored the psychometric characteristics of the French adaptation of the CHEXI. A group of 95 parents of 5- and 6-year-old children completed the CHEXI, 87 of whom were given clinical inhibition and working memory tasks. Confirmatory factor analyses confirmed the two-factor solution based on inhibition and working memory that was identified in the original study of Swedish children. Supplementary results indicated good internal and test-retest reliability for the entire scale, as well as for the two subscales identified. Correlation analyses showed no relationship between cognitive measures and the CHEXI subscales. Possible clinical applications for the CHEXI scales are discussed.

Assessing Self-Efficacy in Presentation and Moderation Skills

2019 ◽  
Vol 35 (4) ◽  
pp. 564-576 ◽  
Author(s):  
Tobias Ringeisen ◽  
Sonja Rohrmann ◽  
Anika Bürgermeister ◽  
Ana N. Tibubos
Keyword(s):  
Construct Validity ◽  
Self Efficacy ◽  
Self Report ◽  
Factor Analyses ◽  
Confirmatory Factor Analyses ◽  
Confirmatory Factor ◽  
Constructed Self ◽  
University Course ◽  
Correlated Factors ◽  
Report Measure

Abstract. By means of two studies, a self-report measure to assess self-efficacy in presentation and moderation skills, the SEPM scales, was validated. In study 1, factorial and construct validity were examined. A sample of 744 university students (41% females; more than 50% between 20 and 25 years) completed newly constructed self-efficacy items. Confirmatory factor analyses (CFAs) substantiated two positively correlated factors, presentation (SEPM-P) and moderation self-efficacy (SEPM-M). Each factor consists of eight items. The correlation patterns between the two SEPM subscales and related constructs such as extraversion, the preference for cooperative learning, and conflict management indicated adequate construct validity. In study 2, criterion validity was determined by means of latent change modeling. One hundred sixty students ( Mage = 24.40, SD = 4.04; 61% females) took part in a university course to foster key competences and completed the SEPM scales at the beginning and the end of the semester. Presentation and moderation self-efficacy increased significantly over time of which the latter was positively associated with the performance in a practical moderation exam. Across both studies, reliability of the scales was high, ranging from McDonald’s ω .80 to .88.

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