scholarly journals Service room design for improving service quality of Utsman bin Affan library Universitas Muslim Indonesia with Kansei Engineering approach

2021 ◽  
Vol 12 (3) ◽  
pp. 381-392
Author(s):  
Lamatinulu ◽  
Muh. Syaeful Ragali ◽  
Irma Nur Afiah

A student can study well if there is a good place to study as well. Likewise with reading, a person needs concentration to read. Service room design is necessitated in the reading room because it affects one’s reading comfort. Utsman bin Affan library UMI Makassar is a place for students to study. Students’ complaints and problems that are experienced when using the library service room are in the form of uncomfortable facilities, no closed rooms, and other complaints. In reference to these problems, a study was carried out in accordance with the students’ complaints by employing Kansei Engineering approach. Kansei Engineering is a consumer-oriented ergonomic technology which enables the consumer’s image or feeling to unite with the service design process of a product. By utilizing this method, product strategy and concept creation in the design of a product or service can be determined. The final results of Utsman bin Affan UMI Makassar library service room which was obtained based on the Kansei Engineering method are an open service room, large display, reading room, multimedia room, collection room, green and white colors, 3D motif and glossy texture. In addition to the main specifications of the library, there is also an additional item supporting the service room, which is a partition made of glass that gives the impression of being open to the room although it is still divided into different spaces.

Disabilities ◽  
2021 ◽  
Vol 1 (2) ◽  
pp. 116-131
Author(s):  
Natasha Layton ◽  
Natasha Brusco ◽  
Tammy Gardner ◽  
Libby Callaway

Background: For people living with or affected by Huntington’s Disease (HD) to experience a good quality of life, tailored support is required to meet physical, cognitive-behavioral, psychological, and social support needs. Substantial service and knowledge gaps regarding HD exist across support providers and service systems. Measuring unmet needs and what quality of life looks like is a fundamental step required to determine the social impact of service investment and provision. The objectives of this study were to validate and map a draft set of HD Social Impact Domains (HD-SID) against existing national and international outcome frameworks; and evaluate and finalize the HD-SID set using a co-design approach with people with lived experience of, and expertise in, HD. Methods: This research used a qualitative co-design process, with 39 participants across four stakeholder groups (people who were HD gene-positive, gene-negative family members, academics, peak organizations, and service providers) to: (i) map and verify the social life areas impacted by HD; (ii) undertake a rigorous three-phased, qualitative process to critically evaluate the draft HD-SID; and (iii) seek feedback on and endorsement of the HD-SID through this co-design process, with a final set of HD-SID identified. Results: Endorsed HD-SID comprised risks and safety (including housing stability, and economic sustainability) and social inclusion (including health and symptom management, physical wellbeing, emotional wellbeing, and building resilient relationships). Conclusions: Effective measurement of the impacts and outcomes for people with HD is informed by both extant measures and an understanding of the specific population needs. This qualitative co-design research demonstrates that HD-SID resonate with the HD community.


1984 ◽  
Vol 28 (4) ◽  
pp. 341-343
Author(s):  
Philip E. Knobel ◽  
Michael E. Wiklund

Engineer/constructor firms responsible for large process plant engineering, including the human-plant interface, have an emerging need for in-house human factors engineering (HFE) expertise. Stone & Webster Engineering Corporation has met his need through the creation of an HFE group. The group was founded as a small, informal, multidisciplinary organization. In an experimental manner, the group was provided the freedom to define its HFE markets within the firm and the process and power industry. Organizational design and management factors related to the functions and effectiveness of the group are discussed.


2021 ◽  
Vol 20 (4) ◽  
pp. 229-244
Author(s):  
Sriram Karthik Badam ◽  
Niklas Elmqvist

Visualization interfaces designed for heterogeneous devices such as wall displays and mobile screens must be responsive to varying display dimensions, resolution, and interaction capabilities. In this paper, we report on two user studies of visual representations for large versus small displays. The goal of our experiments was to investigate differences between a large vertical display and a mobile hand-held display in terms of the data comprehension and the quality of resulting insights. To this end, we developed a visual interface with a coordinated multiple view layout for the large display and two alternative designs of the same interface – a space-saving boundary visualization layout and an overview layout – for the mobile condition. The first experiment was a controlled laboratory study designed to evaluate the effect of display size on the perception of changes in a visual representation, and yielded significant correctness differences even while completion time remained similar. The second evaluation was a qualitative study in a practical setting and showed that participants were able to easily associate and work with the responsive visualizations. Based on the results, we conclude the paper by providing new guidelines for screen-responsive visualization interfaces.


2009 ◽  
pp. 259-269
Author(s):  
Bill Rostenberg
Keyword(s):  

2021 ◽  
Vol 905 (1) ◽  
pp. 012015
Author(s):  
A Setiawan

Abstract One strategy of communities to easily embrace ecological awareness is by involving directly in the improvement of their environmental quality. This paper discusses the case study research of the co-design process of the neighborhood regeneration project in Kampung Tongkol at the Ciliwung riverbank, Jakarta. This project is carried out collaboratively involving residents of the area and facilitated by ASF (Architecture Sans Frontières) Indonesia. The main important object of this regeneration project is the construction of a self-supporting sample house. This house aims as an ideal model which another neighborhood can replicate. Residents are directly involved in the organizing, the design process, to the construction stage. The primary purpose of regeneration is to improve the quality of the residential environment. The principles of sustainable design are employed as the main guidance from the beginning of the process. This study concludes that the final achievement of this project not only results in a higher quality environment but also raises the ecological awareness of the residents of the neighborhood.


2018 ◽  
Vol 2018 (12) ◽  
pp. 77-86
Author(s):  
Michał Kozłowski

The article presents the conclusion of the practical experience as well as the results of the author's research in the field of airport management, formulated in the context of the implementation of the investment of the Central Polish Airport. The subject of the considerations and implications is the process of designing the Airport Master Plan – AMP, which in the current situation should be modified in order to ensure effectiveness and efficiency of implementation and quality of results. At the beginning, AMP was characterized on the basis of a study concerning legal acts and selected standard documents, and a study of the quality and risk issues of the AMP was carried out. On the basis of the results obtained, conclusions have been formulated regarding the need for standardization and integration of the dynamic process of AMP design.


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