Using Fuzzy AHP Method to Evaluate Key Competency and Capabilities of Selecting Middle Managers for Global Shipping Logistics Service Providers

The main purpose of this article is to use the fuzzy analytic hierarchy process (AHP) method to empirically study the key competency and capabilities affecting the selection of middle managers for global shipping logistics service providers (GSLSPs). To facilitate this theme for obtaining key competency and capabilities, a list of five management competency with twenty-five capabilities are preliminary summarized. Subsequently, the proposed fuzzy AHP method is applied to measure relative weights for evaluating these competency and capabilities. The appraisal approach is then to perform empirical survey via AHP expert questionnaires. Finally, the empirical results show that: (1) ‘professional competency’ is the most important management competency affecting the selection of middle managers for GSLSPs. (2) In order of relative importance, the top six key management capabilities affecting the selection of middle managers for GSLSPs are the ‘capability to manage work pressure,’ ‘capability to manage crisis,’ ‘capability to lead team awareness,’ ‘capability to manage interpersonal networks perfectly,’ ‘capability to use logistics expertise to enhance work efficiency,’ and ‘capability to effectively build team spirit and work atmosphere,’ respectively. Furthermore, concluding remarks are provided in this article.

Download Full-text

Decision support model for evaluation and selection of Third Party Logistics service providers

International Journal of Logistics Systems and Management ◽

10.1504/ijlsm.2008.017476 ◽

2008 ◽

Vol 4 (3) ◽

pp. 255 ◽

Cited By ~ 2

Author(s):

M.N. Qureshi ◽

Dinesh Kumar ◽

Pradeep Kumar

Keyword(s):

Decision Support ◽

Service Providers ◽

Third Party ◽

Third Party Logistics ◽

Decision Support Model ◽

Logistics Service ◽

Logistics Service Providers ◽

Selection Of ◽

Support Model

Download Full-text

Evaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models

LOGI – Scientific Journal on Transport and Logistics ◽

10.2478/logi-2021-0013 ◽

2021 ◽

Vol 12 (1) ◽

pp. 135-146

Author(s):

E.A. Ejem ◽

C.M. Uka ◽

D.N. Dike ◽

C.C. Ikeogu ◽

C.C. Igboanusi ◽

...

Keyword(s):

Service Providers ◽

Service Level ◽

Decision Makers ◽

Third Party ◽

Decision Models ◽

Third Party Logistics ◽

Logistics Service ◽

Logistics Service Providers ◽

Selection Of

Abstract This paper is focused on solving the evaluation and selection of 3PL’s by applying multi-criteria decision-making methods. Nigerian Breweries, Nigerian Bottling Company (NBC), AG Leventis, Kobo logistics, and Flour Mills of Nigeria (FMN) were understudied. The main criteria on which evaluation is based were established: Cost, Service level, Financial Capability, Reputation and Long-term relationship. A combination of two quantitative models was adopted in the study. Relevant data were collected through an oral interview with managers and key decision-makers at the companies. SWARA was first applied to the collated data to determine the relative weights of the criteria. Afterwards, the TOPSIS was applied to the weights developed using SWARA and on the performance of the selected service providers. After the analysis, the best service provider was identified as supplier 2 while the worst was supplier 5.

Download Full-text

Sustainability and Competitiveness of Logistics Services Providers in Indonesia

Binus Business Review ◽

10.21512/bbr.v12i3.7783 ◽

2021 ◽

Vol 12 (3) ◽

pp. 279-287

Author(s):

Engkos Achmad Kuncoro ◽

Dony Saputra ◽

Robin Cahyadi ◽

Ridho Bramulya Ikhsan

Keyword(s):

Middle Managers ◽

Service Providers ◽

Sampling Technique ◽

Third Party ◽

Third Party Logistics ◽

Logistics Service ◽

Logistics Service Providers ◽

Logistics Services ◽

Qualitative Observation ◽

The Relationship

With the rise of competition and challenges for Logistics Service Providers (LSP) in Indonesia, competitiveness and sustainability are needed. The research explored the logistical process and identified the factors that built the competitiveness of LSP, such as Third-Party Logistics (3PL) in Indonesia. The research also identified the factors and relationships of their competitiveness and sustainability. The research methodology was explorative with the qualitative-observation approach. The applied sampling technique was purposive and snowball. The participants were 10 LSP operating in Indonesia: Kühne + Nagel, FedEx, Damco, DB Schenker, APL Logistics, Panalpina, Agility Logistics, TNT Express, Röhlig Logistic, and Rhenus Logistic. The data were unstructured interviews with 10 middle managers with the job position of leader and manager. Then, the data were analyzed using NVivo 10 software. The result is the recommendation of the competitiveness model for 3PL that the providers can apply to achieve its sustainability. Moreover, the factors that drive the competitiveness of LSP are price, service, people, and network. Meanwhile, innovation and credibility will improve competitiveness toward sustainability of 3PL. Based on the findings, it can offer opportunities for further research on the relationship and influence of these variables on other similar companies in other countries.

Download Full-text

Study of the Logistics Service Providers Performance in Moroccan Agricultural Sector

10.18690/978-961-286-538-2.2 ◽

2021 ◽

Author(s):

Khaoula Azzouz ◽

Jabir Arif ◽

Mohamed Badr Benboubker

Keyword(s):

Exploratory Study ◽

Agricultural Sector ◽

Service Providers ◽

Fuzzy Ahp ◽

Logistics Service ◽

Decision Method ◽

Logistics Service Providers ◽

Logistics Services ◽

The One ◽

Decision Making Tool

The main objective of this paper is to study the situation of LSP operating in the agricultural sector which is a key sector for the Moroccan economy. This study will help contractors to make a correct decision concerning the choice of a performing LSP in the agricultural sector, while providing a multi-criteria decision method (MCDM): fuzzy AHP. Nowadays the expansion in terms of service has become crucial for any implementation of a successful outsourcing strategy and to attract and convince contractors through well adapted services, furthermore, the diversity in terms of the offer made by the LSP and the competitiveness between them made the task of the contractors complicated. This paper intended to provide an exploratory study grouping, on the one hand, the various Moroccan LSP and the level of their service offered in logistics services in the agriculture field, and on the other hand, the different criteria that influence the choice of those LSP. As a result, a proposal of an MCDM is established. The objective is to provide the contractors with a decision-making tool for selecting suitable LSP to collaborate with and evaluating the outsourcing performance.

Download Full-text