scholarly journals Helping Yourself or Others? Motivation Dynamics for High-Performing Volunteers in GLAM Crowdsourcing

Author(s):  
Sultana Lubna Alam ◽  
Ruonan Sun ◽  
John Campbell

While most crowdsourcing (CS) cases in the literature focus on commercial organisations, little is known about volunteers’ motivation of initial and continued participation in not-for-profit CS projects and importantly, about how the motivations may change over time. It is vital to understand motivation and motivational dynamics in a not-for-profit context because a fundamental challenge for not-for-profit CS initiations is to recruit and keep volunteers motivated without any formal contract or financial incentives. To tackle this challenge, we explore high performing volunteers’ initial motivation for joining and sustaining with a GLAM (galleries, libraries, archives and museums) CS project. We situated our interpretive exploration in a case study of the Australian Newspapers CS project initiated by the National Library of Australia. Based on the case study, we found that high-performing volunteers were motivated by a combination of personal, collective, and external factors classified into intrinsic, extrinsic, and internalised extrinsic motivations. Further, we found that these motivations changed over time. Specifically, many volunteers presented substantial personal (i.e., personal interest and fun) and community-centric motivations (i.e. altruism and non-profit cause) when they initially joined the project, whereas external motivations (i.e., recognition and rewards) had a greater impact on long-term participation. Our findings offer implications for CS system design (e.g., user profiles, tagging and commenting), incentive structure (e.g., reputation-based ranking, leader boards), and relational mechanisms (e.g., open communication channels) to stimulate sustainable contributions for not-for-profit CS initiatives.

Author(s):  
Eliana Trinaistic

In Canada, the non-profit organizations (NPO) and settlement sectors are increasingly re-examining their responsibility for service delivery and service design. With a growing interest in understanding how to include design principles and an “innovation” mindset in addressing the long-term outcomes of social services, new instruments are introduced as a way to experiment with different modes of engagement among the various stakeholders. The aim of community hackathons or civic hacks—a derivative of tech gatherings customized to fit public engagement—is to collaboratively rethink, redesign, and resolve a range of social and policy issues that communities are facing, from settlement, the environment, health, or legal services. Although hackathons and civic hacks aspire to be democratic, relationship-driven instruments, aligned with non-profit principles of inclusion and diversity, they are also risky propositions from the perspective of the non-profit organizational culture in Canada in that they tend to lack solid structure, clear rules, and fixed outcomes. Despite the challenges, the promise of innovation is too attractive to be disregarded, and some non-profits are embarking (with or without the government’s help) on incorporating hackathons into their toolkits. This case study will present a practitioner’s perspective on the outcomes of two community hackathons, one exploring migration data sets and the other on language policy innovation, co-developed between 2016 and 2019 by MCIS Language Solutions, a Toronto based not-for-profit social enterprise, in partnership with various partners. The case study examines how the hackathon as an instrument can aid settlement sectors and governments in fostering non-profit innovation to rethinking the trajectory of taking solutions to scale.


2015 ◽  
Vol 57 (7) ◽  
pp. 774-790 ◽  
Author(s):  
Suzanne Young ◽  
Tina Karme

Purpose – The purpose of this paper is to provide an understanding of how service learning pedagogy assists in student and organizational learning. Design/methodology/approach – The authors use case study reflection and ethnography approaches. Findings – The key to the success of the internship was time spent on relationship building between the parties, clear documentation of roles and responsibilities, the selection and matching process and open communication between all parties. Using Mezirow’s (1991) transformational learning approach, and Kolb’s (1984) learning framework, it demonstrates an example of perspective transformation where the “unfamiliar” helps participants to question the “familiar”; through embedding learning in relation to culture, values, ownership and identity. Service learning relies on collaborative pedagogy where reflection and relationships with community and educators provide a platform to test students’ values and moral reasoning and build community cultural understanding. Research limitations/implications – The paper includes a single case study and autoethnographic research methodology only. Practical implications – Community-learning activities supplement the course content and embeds learning, broadening the students’ experiences, providing them with an understanding of context, and dealing with complexity to question their own cultural values. In practical terms it provides students with different career opportunities such as in the not-for-profit sector or in advocacy work. Service learning pedagogy enhances graduate capabilities, across many areas including problem solving, values development and community engagement and thinking of the other. Originality/value – The paper reports on and analyses the learning of a service learning internship between a business school and an Indigenous organization. The paper uses a reflection methodology and is written by the University internship co-ordinator (teacher) and an international student intern, whilst drawing on reflections of the Indigenous leader of the not-for-profit organization.


2011 ◽  
Vol 22 (2) ◽  
Author(s):  
Frank J. Grippo ◽  
Noah P. Barsky ◽  
Joel Siegel ◽  
William Matthews

<p class="MsoNormal" style="text-align: justify; margin: 0in 0.6in 0pt 0.5in;"><span style="font-family: Times New Roman; font-size: x-small;">This case requires you to resolve financial reporting deficiencies that arise in the audit of a not-for-profit entity, a prestigious private high school.<span style="mso-spacerun: yes;">&nbsp; </span>This case is based on the actual experience that an audit firm had with a not-for-profit client.<span style="mso-spacerun: yes;">&nbsp; </span>The primary reporting issues in the case relate to investments, contributions, severance packages, and leases that arise due to school management&rsquo;s failure to consider recent accounting pronouncements.<span style="mso-spacerun: yes;">&nbsp; </span>By completing this case, you will learn about standards that affect not-for-profit entities and how auditors resolve differences with clients.<span style="mso-spacerun: yes;">&nbsp; </span>The decisions that you make require an understanding of technical knowledge of topics covered in typical intermediate accounting courses.<span style="mso-spacerun: yes;">&nbsp; </span>In addition, the case requires you to integrate accounting theory with the practice of auditing.<span style="mso-spacerun: yes;">&nbsp; </span>The premise for the case is that in order to be a successful auditor, you will need a good understanding of your client&rsquo;s business as well as technical accounting issues. </span></p>


BMJ Open ◽  
2014 ◽  
Vol 4 (10) ◽  
pp. e005970 ◽  
Author(s):  
Christina Petsoulas ◽  
Pauline Allen ◽  
Kath Checkland ◽  
Anna Coleman ◽  
Julia Segar ◽  
...  

ObjectiveThe 2010 healthcare reform in England introduced primary care-led commissioning in the National Health Service (NHS) by establishing clinical commissioning groups (CCGs). A key factor for the success of the reform is the provision of excellent commissioning support services to CCGs. The Government's aim is to create a vibrant market of competing providers of such services (from both for-profit and not-for-profit sectors). Until this market develops, however, commissioning support units (CSUs) have been created from which CCGs are buying commissioning support functions. This study explored the attitudes of CCGs towards outsourcing commissioning support functions during the initial stage of the reform.DesignThe research took place between September 2011 and June 2012. We used a case study research design in eight CCGs, conducting in-depth interviews, observation of meetings and analysis of policy documents.Setting/participantsWe conducted 96 interviews and observed 146 meetings (a total of approximately 439 h).ResultsMany CCGs were reluctant to outsource core commissioning support functions (such as contracting) for fear of losing local knowledge and trusted relationships. Others were disappointed by the absence of choice and saw CSUs as monopolies and a recreation of the abolished PCTs. Many expressed doubts about the expectation that outsourcing of commissioning support functions will result in lower administrative costs.ConclusionsGiven the nature of healthcare commissioning, outsourcing vital commissioning support functions may not be the preferred option of CCGs. Considerations of high transaction costs, and the risk of fragmentation of services and loss of trusted relationships involved in short-term contracting, may lead most CCGs to decide to form long-term partnerships with commissioning support suppliers in the future. This option, however, limits competition by creating ‘network closure’ and calls into question the Government's intention to create a vibrant market of commissioning support provision.


Author(s):  
Bhawna Mehta ◽  
Archana Singh

The paper explores new avenues for financing along with capacity building for a non-profit organization (Gramiksha). The study intends to find a solution to the problem of sustainable channel of revenue and funding for Gramiksha and further make it self-sufficient in the long term. In particular, the study analyses the possibility of realizing capital from investments by private investors in exchange for repayment made by the NGO in the form of return on that investment. Gramiksha is a not-for-profit organization that works in the fields of community development, child welfare, education and literature. Their 2 projects: Udaan and Dream School Project aim to fuel these goals. Here, the study calculates the return on impact and other ways in which Gramiksha can repay investors.


Water ◽  
2021 ◽  
Vol 13 (9) ◽  
pp. 1324
Author(s):  
David Revell ◽  
Phil King ◽  
Jeff Giliam ◽  
Juliano Calil ◽  
Sarah Jenkins ◽  
...  

Sea level rise increases community risks from erosion, wave flooding, and tides. Current management typically protects existing development and infrastructure with coastal armoring. These practices ignore long-term impacts to public trust coastal recreation and natural ecosystems. This adaptation framework models physical responses to the public beach and private upland for each adaptation strategy over time, linking physical changes in widths to damages, economic costs, and benefits from beach recreation and nature using low-lying Imperial Beach, California, as a case study. Available coastal hazard models identified community vulnerabilities, and local risk communication engagement prioritized five adaptation approaches—armoring, nourishment, living shorelines, groins, and managed retreat. This framework innovates using replacement cost as a proxy for ecosystem services normally not valued and examines a managed retreat policy approach using a public buyout and rent-back option. Specific methods and economic values used in the analysis need more research and innovation, but the framework provides a scalable methodology to guide coastal adaptation planning everywhere. Case study results suggest that coastal armoring provides the least public benefits over time. Living shoreline approaches show greater public benefits, while managed retreat, implemented sooner, provides the best long-term adaptation strategy to protect community identity and public trust resources.


2018 ◽  
Vol 17 (6) ◽  
pp. 309-318
Author(s):  
Tom Rose

Purpose The growing force of disruptive change is creating whitewater work environments across the profit and not-for-profit world. To help leaders overcome the challenge of achieving improvements in leadership performance, this study aims to outline research and case examples that illustrate a four-point roadmap for improving this performance at scale. Design/methodology/approach The study summarizes new research on leadership and organizational high performance and practices that drive high performance today. It relates these finding to trends evidenced in the work being done by HR organizations and the consulting firms that serve them. It then outlines an evidence-based roadmap for achieving improvements in leadership performance that HR organizations can adopt to achieve improvements in leadership performance. Findings Successful organizations intervene at four leverage points to meet the challenge achieving the shifts in leadership behavior needed for success in today’s permanent whitewater environments. These organizations are focusing on two types of leadership, leveraging two approaches to its development and are leveraging critical enablers that benefit from strong alignments within HR and between HR and their business leader colleagues. Originality/value The study highlights new research finding and research-based models of leadership performance that meet the demands of today’s workplace. It synthesizes a new four-point roadmap to success from trends discovered in recent research on leadership, technology-assisted behavior change and organizational effectiveness, as well as in the example of in high-performing organizations.


2017 ◽  
Vol 9 (2) ◽  
pp. 115
Author(s):  
Ludger Pries ◽  
Martina Maletzky

Internationalization of value chains and of for-profit as well as non-profit organizations, and as a result of cheaper and safer mass migration, transnational labor mobility is of increasing importance. The article presents the development of the different types of cross-border labor mobility (from long-term labor migration over expatriats/inpatriats up to business traveling); it analyses crucial aspects of labor conditions and how the collective regulation of working, employment and participation conditions in general is affected: could local or national forms of labor regulation cope with these new conditions? What are the main challenges when it comes to collective bargaining and the monitoring of labor conditions? The article is based on a three year international and comparative research in Germany and Mexico. First, different ideal types of transnational labor mobility are distinguished that have emerged as a result of increasing cross-border labor mobility. Then potential sources of labor related social inequality and challenges in the regulation of the working, employment and participation conditions for transnational workers are discussed. Finally, some conclusions are drawn for further research.


2017 ◽  
Vol 37 (9) ◽  
pp. 1164-1184 ◽  
Author(s):  
Haley Allison Beer ◽  
Pietro Micheli

Purpose The purpose of this paper is to examine the influences of performance measurement (PM) on not-for-profit (NFP) organizations’ stakeholders by studying how PM practices interact with understandings of legitimate performance goals. This study invokes institutional logics theory to explain interactions between PM and stakeholders. Design/methodology/approach An in-depth case study is conducted in a large NFP organization in the UK. Managers, employees, and external partners are interviewed and observed, and performance-related documents analyzed. Findings Both stakeholders and PM practices are found to have dominant institutional logics that portray certain goals as legitimate. PM practices can reinforce, reconcile, or inhibit stakeholders’ understandings and propensity to act toward goals, depending on the extent to which practices share the dominant logic of the stakeholders they interact with. Research limitations/implications A theoretical framework is proposed for how PM practices first interact with stakeholders at a cognitive level and second influence action. This research is based on a single case study, which limits generalizability of findings; however, results may be transferable to other environments where PM is aimed at balancing competing stakeholder objectives and organizational priorities. Practical implications PM affects the experience of stakeholders by interacting with their understanding of legitimate performance goals. PM systems should be designed and implemented on the basis of both their formal ability to represent organizational aims and objectives, and their influence on stakeholders. Originality/value Findings advance PM theory by offering an explanation for how PM influences attention and actions at an individual micro level.


Author(s):  
Gergő Sándorfi ◽  
Béla Pataki

The definitions of innovation have been transformed a lot over time since Schumpeter introduced his concept. Even recently one of the most prestigious innovation management references, the Oslo Manual have changed its concept. One rarely discussed aspect of the concept of innovation is that most of the definitions are referring to the business sector; only a few of them are referring to any kinds of organizations, including non-profit and governmental organizations. Any kind of organization must innovate sooner or later; therefore they have to learn how to manage innovation effectively and efficiently. That is why the broad type of definitions is recommended, involving not only for-profit organizations but non-profit and governmental organizations as well.


Sign in / Sign up

Export Citation Format

Share Document