scholarly journals The Process and Barriers in Computer-Mediated Communication (A Case Study of Indonesian and Australian Students' Collaboration Project)

2021 ◽  
Vol 25 (2) ◽  
pp. 93
Author(s):  
Carly Stiana Scheffer-Sumampouw

This paper describes how university students from diverse cultural background and separated by geographical distance conduct communication process using computer-mediated communication (CMC). The purpose of our research is to examine the communication process and identify potential barriers that can disturb the collaboration. We also aim to find which cultural dimensions influence the communication process. The population is 15 Journalism students from UPH, Indonesia and 15 Journalism students from QUT, Australia who joined a collaboration project from October – November 2018. We use a qualitative case-study, with analytical descriptive method. We analyze multiple sources of evidence such as: logbook and recorded correspondence, Focus Group Discussions (FGD) and depth interview for data collection. Results show the students use mostly asynchronous communication such as chat text and Google Docs for their communication medium. The main barriers are language proficiency and slow internet connections. This study analyzes one case study involving students from two different nations. We find that Individualism, Masculinity and Power Distance cultural dimensions influence how they communicate to each other.

2019 ◽  
Vol 1 (2) ◽  
pp. 91-104
Author(s):  
Selvi Siregar ◽  
Carly Stiana Sumampouw

In an increasingly online world, the ability to use Computer-Mediated Communication (CMC) and communicate effectively with people from other cultures are key to success.  The purpose of this study is to examine how young generation with different cultural background are doing the communication process (specifically in creating messages, choosing the communication device and choosing the time mode) using CMC medium, and how they are dealing with the possible barriers that could hinder the collaboration effectiveness.  We refer the cultural differences on cultural dimensions by Hofstede.  This research uses qualitative with a case-study method and analyzed multiple sources of evidence such as recorded correspondence, logbook, focus group discussions, direct observation and experts’ interview for data collection.  Participants are 30 Journalism students from Pelita Harapan University (UPH) Indonesia and Queensland University of Technology (QUT) Australia who join a collaboration project from October – November 2018.  This study shows that Individualism, Masculinity and Power Distance cultural dimensions really affect how they communicate to each other.  The students use mostly asynchronous communication such as chat text, email and google doc for their communication tools because the available technologies especially internet connections did not yet support this group collaboration using CMC optimally.  This project cannot be finalized without CMC however some barriers needed to be overcome to increase the effectiveness of future collaboration.


Humaniora ◽  
2017 ◽  
Vol 8 (1) ◽  
pp. 21
Author(s):  
Nur Kholisoh ◽  
Ria Sulastri

The article was intended to investigate various benefits of Whatsapp Messenger application for an effective intenal communication in PT Euro Management Indonesia. In addition, this research also aimed to map the organizational internal communication pattern through the use of Whatsapp Messenger application. The research used theories of organizaional communication, new media communication pattern, and computer mediated communication (CMC). Moreover, paradigm used in the research was constructivist with qualitative approach and the research method was case study. The research result finds that the use of new media Whatsapp Messenger as a tool of communication can build effective internal communication in PT Euro Management Indonesia. Moreover, it also shows that the internal organizational communication pattern in PT Euro Management Indonesia used in Whatsapp Messenger application is conversation pattern.


2021 ◽  
Vol 10 (1) ◽  
pp. 113-140
Author(s):  
Francisco Javier Fernández Polo

Abstract There are few studies on backchannels in ELF and none concerns computer-mediated conversations. Backchannelling has been associated with good listenership and enhanced cooperativeness, an intrinsic feature of ELF. They would also play a key role in computer-mediated communication, maintaining a sense of affective equilibrium among participants and compensating for medium-related limitations. We analyze backchanneling in an ELF conversation between a Spanish female and a German male student from the Corpus of Video-Mediated English as a Lingua Franca Conversations (ViMELF). Backchanneling seems to be particularly intense in the opening and closing sections of the exchange, where interpersonal work is the most needed. While significant idiolectal differences are observed between the two participants, both show a marked preference for and a tendency to concentrate realizations on a few weak backchanneling forms, conferring the exchange a general impression of monotony and emotional flatness. Some backchanneling features in the exchange may be described as typical of ELF: backchannels tend to occur in moments when speakers sense that understanding may be compromised and are frequently complemented by supportive material reinforcing the speaker’s point. The analysis also reveals some characteristic awkward usage, with tokens which are clearly “overdone,” while others are too weak and disappointing or behave disruptively by occurring in unexpected positions and interrupting the flow of the conversation. Research on ELF video conversations is particularly timely given the recent surge in videoconferencing propitiated by the COVID pandemic, a tendency which is likely to stay in post-pandemic times.


2018 ◽  
pp. 1692-1709
Author(s):  
Rauno Rusko

This study is focused on the implications of the student voice in digital-based entrepreneurship education basing on the case study example from university-level schooling from Finland. Practice-based subjects, such as entrepreneurship, have been seen in literature as a problematic field for digital-based education. The studied education was implemented using the synthesis of two computer-mediated communication channels. Analysis based on the content analysis of individual portfolios (diaries), which were returned and stored in the asynchronous platform. In the case study environment, the decision of using use two-channel digital teaching platforms (synchronous and asynchronous) seemed to be successful, because dual channels enable wider forms of feedback and student voice activities during and after the lecture. The results of this study encourage educators to use multifaceted digital educational technology in education and as a channel for the student voice also in practice-based subjects, such as entrepreneurship.


Author(s):  
Michael Derntl

Blogs are an easy-to-use, free alternative to classic means of computer-mediated communication. Moreover, they are authentically aligned with web activity patterns of today’s students. The body of studies on integrating and implementing blogs in various educational settings has grown rapidly recently; however, it is often difficult to distill practical advice from these studies since the application contexts, pedagogical objectives, and research methodology differ greatly. This paper takes a step toward an improved understanding of employing blogs in education by presenting a follow-up case study on using blogs as reflective journals in an undergraduate computer-science lab course. This study includes lessons learned and adaptations following from the first-time application, the underlying pedagogical strategy, and a detailed analysis and discussion of blogging activity data obtained from RSS feeds and LMS logs.


Author(s):  
Jessica J. Eckstein

This chapter demonstrates the potential for social change in computer mediated communication (CMC) education. A foundational discussion of emerging online technologies in terms of potentials for students and responsibilities of educators is followed with a description of a “best practices” classroom project and incorporation of case-study observations in terms of CMC benefits and challenges. The goal of this chapter is to highlight potential societal outcomes inherent in CMC education for students and educators as agents of social change.


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