Communication-Garden System: Visualizing a computer-mediated communication process

2008 ◽  
Vol 45 (4) ◽  
pp. 778-794 ◽  
Author(s):  
Bin Zhu ◽  
Hsinchun Chen
Author(s):  
Elayne Coakes ◽  
Dianne Willis

This paper investigates the use of computer mediated communication (CMC) in colleges of further and higher education in the UK. Analysis is carried out by institutional type as preliminary investigation shows there are considerable differences between universities and colleges in terms of email usage. A total of 30 institutions replied to the survey: 14 Universities and 16 Colleges, some by email, others by post. This percentage is approximately 6.5% of all universities in the UK and 7% of all colleges. Whilst not a large percentage in total the results were so consistent across the sectors’ replies that they can be considered sufficiently representative of their sector. The study focuses on the use of email in support of the communication process and offers insights into the range of practice involved.


Author(s):  
Mary Lee Hummert

The study of the relationship between stereotypes and communication is strongly interdisciplinary, involving not only communication scholars from many areas (interpersonal, discourse, organizational, mass media, computer-mediated communication, and so forth) but also social psychologists, sociolinguists, psycholinguists, and political scientists. In particular, the attention to stereotypes by communication scholars and to communication by social psychologists has helped advance scientific knowledge of the influence of stereotypes as cognitions on communicative behaviors—even at the level of word choice—and the equally strong influence of communication in all its forms on the construction and persistence of stereotypes. The research from both communication and psychological approaches has primarily applied social-scientific theories and methods to the study of stereotypes and communication, providing critical insights into stereotyping as an interpersonal communication process in which the influence of stereotypical beliefs is often implicit, that is, outside the conscious awareness of communicators. Media scholars have added to these insights by highlighting the ways mass media reflect and perpetuate social stereotypes. Discourse scholars have contributed yet another important layer of knowledge, showing how writers and speakers subtly implicate and instantiate stereotypes in text and talk. All of these approaches—interpersonal communication and psychology, discourse, and mass media—have considered the effects of communicative stereotyping on individuals and societies, strategies to reduce negative outcomes, and communication as a resource to lessen stereotyping.


Author(s):  
Ever Bedoya ◽  

The growth of computer-mediated communication (CMC) has influenced the communication process channels and the possible effects of the interaction between job satisfaction, communication satisfaction, and leadership. The aim of the current research is to test how transactional, transformational, and level 5 leadership styles influence the relationship between communication satisfaction and job satisfaction in CMC environments. The sample included 103 participants from Colombian small and medium-sized enterprises (SMEs) in the tertiary sector. Cronbach's alpha coefficient, SPSS was used to determine the relationships between variables and test the moderating effects. Results show that 65.4% of organisational communication is performed via the Internet. Findings also demonstrate that level 5 leadership is the only style that influences the relationship. Results also indicate that the influence of level 5 leadership increases the relationship between communication satisfaction and job satisfaction. Implications are particularly relevant during the current global COVID19 pandemic when people have been required to move to a virtual work environment. In this scenario, the findings are valuable for scholars and managers as contributions for literature, research, evaluation, decision-making, and policy creation that help to understand and improve communication satisfaction, job satisfaction, and leadership practices in CMC environments. Outcomes offer new insights in the literature about leadership styles on SMEs in CMC environments. Level 5 is a recent leadership approach which has not been widely studied by researchers and scholars. The moderating effect of level 5 in relation to transactional and transformational leadership styles is an important theoretical input for literature.


Author(s):  
Barboros BOSTAN ◽  
Tim MARSH

The focus of interactive storytelling should not only be on the attributes of the technology or characteristics of the medium, such as the AI techniques, planning formalisms, story representations, etc. but also on the computer-mediated communication processes, such as the relatedness of transmitted messages with previous exchanges of information, the number of attributes to be manipulated by the player, or the level of player control on the messages. It is argued that an approach to maximize player enjoyment in a computer game is to customize/personalize the gaming experience and the associated computer-mediated communication processes. To this aim and to provide answers to “how” and “what” should be customized, the article first explores the problematic notions of interactivity and then frame the discussion in the context of interactive storytelling systems. Secondly, it analyses table-top role-playing games RPGs - the live counterpart of computerized interactive storytelling systems – in an attempt to find “what” to customize. In particular, it focuses on the Dungeon Master whose role in co-ordinating human-to-human communication process of interactive storytelling provides valuable insights into how to handle the human-to-machine/game communication process. Finally, the article proposes a framework to explain “how” to customize for maximum player enjoyment and optimal game experience within an interactive storytelling system.


2021 ◽  
Author(s):  
Walidil Afi ◽  
Amanda Putri Setianingrum ◽  
Bagas Respati Adjie ◽  
Moses Glorino Rumambo Pandin

The existence of CMC (Computer-Mediated Communication) has influenced the pattern of human communication, which was initially face-to-face, to become more accessible by using electronic devices. So that the communication process can be carried out more flexibly even though they are separated by distance. However, communication through electronic devices has limitations in conveying messages and providing the opportunity for the recipient to understand the message because CMC (Computer-Mediated Communication) does not include nonverbal communication such as expressions and feelings. Therefore, communication through electronic devices depends on the use of language only. However, people tend to make language errors in digital communication such as omission or punctuation errors, spelling errors and inappropriate PUEBI, abbreviated words, and complex words to understand. These two conditions certainly impact the digital communication process because people are at risk of experiencing misunderstandings with different perceptions between the two. This research aims to determine the urgency and role of emoji and PUEBI-compliant spelling in digital communication among Airlangga University students. This research method is descriptive qualitative by applying the purposive sampling technique. The respondent's criteria are undergraduate students from Universitas Airlangga who have experience in digital communication. Data were collected through surveys and literature studies to obtain detailed information on the research topic. The results show that using emoji and good spelling is critical in digital communication because of limitations in delivering nonverbal communication and semantic errors that affect misunderstandings between communicators and communicators. Emojis and spellings that match The General Guideline for Indonesian Spelling (Pedoman Umum Ejaan Bahasa Indonesia [PUEBI]) can clarify messages so that the intent can be adequately conveyed, change the tone or intonation of speech, channel and represent the sender's expression, and give an impression to the sender of the message.


2016 ◽  
Vol 15 (2) ◽  
pp. 111
Author(s):  
Primada Qurrota Ayun

Interpersonal communication should ideally in face to face, until the achievement of intimate communication. Instant messenger makes interpersonal communication easier and more efficient. However, it also resulted in less effective communication to occur, because it only uses text messaging as a means to convey a message so frequent miscommunication. This study wanted to see how the use of instant messenger among teenagers in interpersonal communication. The theory used in this study is a Computer Mediated Communication, Ecology Media and Interpersonal Intimacy. The method used in this research is phenomenology. The results of this study indicate that the instant messenger is a medium that is considered to be practical and easy to communicate interpersonally with family, friends, and lovers. Interpersonal communication process through instant messenger can not reach the stage of intimate relationship, because of interactions that occur frequently experienced miscommunication due to an incorrect perception. Interpersonal communication is more effective if it is done face to face. Teens when communicating via instant messenger, tend not to believe and to tell the truth.


Author(s):  
Artemio Ramirez, Jr. ◽  
Matthew S. Eastin ◽  
Jennifer Chakroff ◽  
Vincent Cicchirillo

Cyber-bullying, or the repeated (mis)use of technology to harass, intimidate, or terrorize another person (Franek, 2004), is a growing problem among adolescents and teenagers in schools. Although cyberbullying inherently implicates important aspects of the communication process, scholars interested in computer-mediated communication have been slow to investigate this phenomenon. This chapter presents an initial effort to document this phenomenon from a communication-based perspective and offers a theoretical foundation for its examination. In so doing, the present chapter provides a review of how the concept of bullying has been traditionally been understood, contextualizes bullying within a mediated context, discusses existing research on cyber-bullies and victims, and applies existing theoretical approaches to understand the motivation behind and effects of cyber-bullying.


2005 ◽  
Vol 20 (3/4) ◽  
pp. 275-291 ◽  
Author(s):  
João Pissarra ◽  
Jorge C. Jesuino

PurposeBrainstorming is a well‐known group process for generating new ideas and stimulating creativity. Important as well as robust findings have been achieved in determining which factors contribute most to facilitating or hindering the group's ideas productivity. Research aimed at comparing face‐to‐face (FTF) with computer‐mediated communication (CMC) led to the conclusion that this latter shared with the nominal group technique the advantages of avoiding either the blocking effect or the identification of the source. More recently, attention has turned to the possible effects of group support system (GSS) in the mediating cognitive processes of generating new ideas. The present study aims to examine the effects of the type of tool and of the anonymity condition on the quality, quantity and diversity of the generated ideas, as well as on group members' satisfaction.Design/methodology/approachUses a 2 × 2 factorial design combining two different GSS tools (topic commenter vs EBS) with anonymity versus non‐anonymity.FindingsIt was found that anonymity generated more satisfaction among the group members. A marginal effect on satisfaction was also found to be related with the type of tools. Contrary to expectations, the EBS tool was not found to generate greater diversity of ideas. An interesting finding not anticipated was the impact of technology on the flow of ideas and on the emergence of new conceptual categories, probably due to alternative strategies of task structuring.Research limitations/implicationsThe use of students as subjects, and the running of the experimental work in a scholarly context, could have contributed to the elimination of fears and to freeing the participants from any inhibition in the anonymity conditions. Within an organisational context with higher social stratification, such anonymous procedures could have significant outcomes. Future research will have to examine whether this effect is relevant to other types of topics and other populations. Another aspect that it is important to re‐examine is the effect of anonymity on the emergence of minority ideas, which could stimulate innovation.Practical implicationsThe type and characteristics of tools were shown to be a decisive factor in the participants' satisfaction, in the communication process and in the idea generation and clustering processes. Although tenuous, this set of data could mean that the characteristics of the tools interfere with the cognitive mechanisms present in the brainstorming technique.Originality/valueExamines the effect of the technology and anonymity in ideas generation within a group context on the satisfaction of the participants.


2021 ◽  
Vol 25 (2) ◽  
pp. 93
Author(s):  
Carly Stiana Scheffer-Sumampouw

This paper describes how university students from diverse cultural background and separated by geographical distance conduct communication process using computer-mediated communication (CMC). The purpose of our research is to examine the communication process and identify potential barriers that can disturb the collaboration. We also aim to find which cultural dimensions influence the communication process. The population is 15 Journalism students from UPH, Indonesia and 15 Journalism students from QUT, Australia who joined a collaboration project from October – November 2018. We use a qualitative case-study, with analytical descriptive method. We analyze multiple sources of evidence such as: logbook and recorded correspondence, Focus Group Discussions (FGD) and depth interview for data collection. Results show the students use mostly asynchronous communication such as chat text and Google Docs for their communication medium. The main barriers are language proficiency and slow internet connections. This study analyzes one case study involving students from two different nations. We find that Individualism, Masculinity and Power Distance cultural dimensions influence how they communicate to each other.


2021 ◽  
Vol 5 (2) ◽  
pp. 137-153
Author(s):  
Andrea Amorita Tulung ◽  
Sri ulya Suskarwati ◽  
Virgin Cansa Abinta

Since the spread of Covid-19 and declared a pandemic in Indonesia, the Government has provided various communication media as channels of information for the public. Instagram @kemenkominfo is an official account managed by the Ministry of Communications and Informatics (Kemenkominfo), which is one of the information centers about Covid-19 in Indonesia and is a new medium for it's Government Public Relations (GPR) during the Pandemic. This study aims to understand the concept of GPR Kemenkominfo through Instagram, by referring to the theory of Computer Mediated Communication (CMC) to understand the virtual communication process between government and public. A qualitative descriptive approach with a case study method is used by researcher to achieve research objectives. The results of the study is understanding of the range, speed, and amount of information on  @kemenkominfo to provide knowledge and information according to public needs. Through Instagram, it provides understanding and direction regarding Covid-19 to public, as well as providing information dissemination services through an official account managed by Public Relations of the Ministry of Communications and Informatics. As a communicator and mediator in the spread of Covid-19 in Indonesia is the application of GPR concept during a pandemic. The Ministry of Communications and Informatics builds a conducive communication with the Indonesian people through the official Instagram account @kemenkominfo.   Keyword:Government Public Relations, Instagram, Kemenkominfo, Computer Mediated Communication


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