scholarly journals Implementasi Manajemen Pembelajaran Karakter Berbasis Total Quality Management Di SMP Muhammadiyah 3 Yogyakarta

2019 ◽  
Vol 4 (1) ◽  
pp. 1-22
Author(s):  
Yoga Anjas Pratama
Keyword(s):  
Middle School ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Field Research ◽  
Total Quality ◽  
Mutual Cooperation ◽  
School Activities ◽  
Management Concept ◽  
High Level

Character learning based on Total Quality Management is the process, transfer, habituation, and formation of character values by educators to students, which are carried out based on the total quality management concept, namely: quality, customer satisfaction, continuous improvement, and overall in all organizational components. This research is qualitative descriptive field research which is background by the high level of juvenile delinquency or moral deviation as a result of the lack of cultivation of character values in students. Therefore, in this study, the author took the location of research at Muhammadiyah 3 Middle School in Yogyakarta, who apply total quality management based character learning. From the research carried out found things, as follows: (1) Muhammadiyah 3 Middle School Yogyakarta has instilled and applied character values (religious, nationalist, independent, and mutual cooperation) through school activities (2) Muhammadiyah 3 Middle School Yogyakarta has implemented the concept of Total Quality Management in character learning (3) Muhammadiyah Middle School 3 Yogyakarta has implemented the 2013 curriculum in the character learning process based on Total Quality Management, which is adjusted to the learning steps, although basically there are still many who need continuous improvement efforts.

scholarly journals Pengaruh Implementasi Total Quality Management pada Kinerja Manajerial Perusahaan Otobus Pariwisata di Kota Denpasar

2020 ◽  
Vol 30 (10) ◽  
pp. 2487
Author(s):  
I Gusti Ayu Tri Bhuwana Dewi ◽  
I Gusti Ayu Made Asri Dwija Putri
Keyword(s):  
Data Analysis ◽  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Sampling Method ◽  
Employee Involvement ◽  
Total Quality ◽  
Managerial Performance ◽  
Analysis Techniques ◽  
Management Concept

Total Quality Management (TQM) is a modern management concept that seeks to provide an appropriate response to existing changes. The purpose of this study was to determine the effect of aspects on TQM, namely focus on customers, obsession with quality, continuous improvement and employee involvement and empowerment on the managerial performance of tourism OC. Respondents in this study were all employees of 8 tourism otobus companies in Denpasar that were determined by the non-probability sampling method, namely saturated sampling. Data collection is done by questionnaire with data analysis techniques, namely multiple linear regression. Based on the results of the analysis shows aspects of TQM namely customer focus, obsession with quality, continuous improvement and employee involvement and empowerment have a positive and significant effect on managerial performance on tourism OCs in Denpasar. Keywords: Organizational Theory; Total Quality Management; Managerial Performance.

scholarly journals IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ISO 9001:2008 IN IMPROVING TEACHER PERFORMANCE IN SMA DARUL ULUM 2 UNGGULAN BPPT JOMBANG

2021 ◽  
Vol 5 (2) ◽  
pp. 108-122
Author(s):  
Rihatul Jannah
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Field Research ◽  
Iso 9001 ◽  
Total Quality ◽  
Documentation System ◽  
School Activities ◽  
Measurement And Evaluation

The ISO 9001:2008 quality management system is one of the implementation forms of total quality management (TQM) concept. This total quality management system requires an organization to have standards such as resource management standards, product realization, measurement and evaluation, and documentation system. The purpose of ISO 9001:2008 quality management systemis toimprovecustomer satisfaction by fulfilling customer requerements through complete facilities, profesional teachers, achievement improvement and many others. This research used qualitative approach with field research design. The results obtained that performance of theachers in SMA Darul Ulum 2 Unggulan BPPT Jombang has a good predicate and implementation of ISO 9001:2008 quality management system run well with the commitment of school principals and all the citizens of the school, and take the field. the ISO allows teachers to continue to learn and improve performance. That is also supported by commitment from high school princupals and high schoolcommunity by continuously improving the quality of work and there is a complete facility to facilitate school activities. so far, not many obstacles are heavy when schools use the ISO 9001:2008 management system, it just takes adjustment for each member to use this ISO management system.

scholarly journals Organisational culture, organisational learning and total quality management: A literature review and synthesis

1999 ◽  
Vol 22 (3) ◽  
pp. 162 ◽  
Author(s):  
Geoffrey Bloor
Keyword(s):  
Quality Management ◽  
Health Services ◽  
Literature Review ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Organisational Culture ◽  
Organisational Learning ◽  
Total Quality ◽  
Improvement Programs

As health services face increasing pressure to meet the expectations of different stakeholders,they must continuously improve and learn from their experience. Many fail in attempts at continuous improvement programs because managers have not understood the complexity of making changes in organisations with multiple subcultures and interests. This article examines the related concepts of organisational culture, organisational learning and total quality management and shows how a synthesis of this knowledge can assist in develop ingcontinuous organisational learning and improvement.

Budaya Organisasi dan Komitmen Guru Dalam Pelaksanaan Pengurusan Kualiti Menyeluruh di Sekolah–sekolah Menengah Zon Bukit Mertajam

2012 ◽  
Author(s):  
Keow Ngang Tang ◽  
Abdul Ghani Kanesan Abdullah
Keyword(s):  
Organizational Culture ◽  
Quality Management ◽  
Secondary Schools ◽  
Total Quality Management ◽  
Simple Random Sampling ◽  
Total Quality ◽  
Significant Relationships ◽  
Level Ii ◽  
Research Findings ◽  
High Level

Kajian ini bertujuan untuk mengkaji faktor–faktor berkaitan Pengurusan Kualiti Menyeluruh (PKM) di sekolah–sekolah menengah zon Bukit Mertajam. Faktor–faktor yang dikaji ialah budaya organisasi dan komitmen guru. Kajian yang berbentuk tinjauan korelasi ini merangkumi sejumlah 300 orang guru dari 19 buah sekolah menengah zon Bukit Mertajam yang telah dipilih dengan menggunakan kaedah persampelan rawak mudah. Satu set instrumen kajian yang terdiri daripada tiga bahagian iaitu PKM, budaya organisasi, dan komitmen guru dengan nilai alfa Cronbach masing–masing 0.881, 0.921, dan 0.852 telah digunakan dalam kajian ini. Secara deskriptifnya, dapatan kajian ini menunjukkan: (i) Kebanyakan responden iaitu 65.6 peratus mempunyai persepsi bahawa amalan PKM di sekolah mereka adalah pada tahap yang sederhana manakala persepsi 30.4 peratus responden berada pada tahap tinggi; (ii) Sebanyak 67.3 peratus responden mempunyai persepsi bahawa budaya organisasi mereka berada pada tahap yang sederhana positif; (iii) Kesemua responden berkomitmen sederhana dan tinggi. Di samping itu, penganalisisan data menunjukkan terdapat hubungan yang positif dan signifikan antara budaya organisasi (r = 0.725) dan komitmen guru (r = 0.901) dengan tahap PKM pada aras signifikan 0.01. Hasil kajian daripada analisis regresi pelbagai kaedah ‘Forward’ pula menunjukkan budaya organisasi dan komitmen guru merupakan peramal yang telah berjaya menyumbang sebanyak 81.7 peratus dalam pelaksanaan PKM ini. Kata kunci: Pengurusan kualiti menyeluruh, budaya organisasi, komitmen guru The aim of this research was to study factors associated with Total Quality Management (TQM) in secondary schools Bukit Mertajam zone. Factors that were studied are organizational culture and teachers’ commitment. This descriptive correlational survey research involved a total of 300 teachers from 19 secondary schools in Bukit Mertajam zone that were selected using the simple random sampling method. A set of research instrument comprising of the three section, namely TQM, organizational culture and teachers’ commitment with Cronbach Alpha value 0.881, 0.921 and 0.852 respectively has been used in this research. In descriptive terms, the research findings showed that: (i) Most of the respondents, 65.6 percent perceived the practice of TQM in their schools was at the moderate level while 30.4 percent respondents perceived the practice of TQM was at the high level; (ii) A total of 67.3 percent respondents perceived their organizational culture as moderate positive level; (iii) All respondents were at the moderate and high commitment. In addition, the data analysis showed that there were positive and significant relationships between the organizational culture (r = 0.725) and teachers’ commitment (r = 0.901) with the level of TQM at significent level = 0.01. Findings of the “Forward” method of multiple regression showed that organizational culture and teachers’ commitment were the predictors in which have successfully contributed 81.7 percent to the practice of TQM. Key words: Total Quality Management, organizational culture, teachers’ commitment

Why Are There So Many Different Continuous Improvement Models?

2019 ◽  
Vol 9 (1) ◽  
pp. 73-91 ◽  
Author(s):  
Brian J. Galli
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Business Process ◽  
Six Sigma ◽  
Lean Manufacturing ◽  
Profit Maximization ◽  
Customer Retention ◽  
Total Quality ◽  
Maximum Profit

This article examines the implementation of continuous improvement patterns and the various continuous improvement (CI) models used in an organization. Despite the size of an organization, the goal is to achieve the maximum profit by pursuing continuous improvement. There are certain models and theories used in organizations for this reason, which include total quality management, business process re-engineering, Six Sigma, and Lean manufacturing methodology. These models are not only concerned with customer retention and profit maximization, but they are also equally effective for the employee's wellbeing. Different methodologies used in continuous improvement processes will help industrial engineers simplify complex tasks by applying CI tools to different situations. However, the key is to understand what tools and models are appropriate for each application.

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