Development of Usability Evaluation Method For Online Product Customization

2018 ◽  
Vol 72 ◽  
pp. 93-111
Author(s):  
Souk woo Son ◽  
Woo Jin Chung
Author(s):  
Helena Hashemi Farzaneh ◽  
Lorenz Neuner

AbstractMuch of the work in design research focusses on the development of methods and tools to support engineering designers. Many of these tools are nowadays implemented in software. Due to the strongly growing use of computers and smart devices in the last two decades, the expectations of users increased dramatically. In particular users expect good usability, for example little effort for learning to apply the software. Therefore, the usability evaluation of design software tools is crucial. A software tool with bad usability will not be used in industrial practice. Recommendations for usability evaluation of software often stem from the field of Human Computer Interaction. The aim of this paper is to tailor these general approaches to the specific needs of engineering design. In addition, we propose a method to analyse the results of the evaluation and to derive suggestions for improving the design software tool. We apply the usability evaluation method on a use case - the KoMBi software tool for bio-inspired design. The case study provides additional insights with regards to problem, causes and improvement categories.


Author(s):  
Maristella Matera ◽  
Francesca Rizzo ◽  
Rebeca Cortázar ◽  
Asier Perallos

Given the emergent need for usability, during last year’s traditional development processes have been extended for enabling the fulfillment of usability requirements. Usability Evaluation Methods (UEMs) have been therefore proposed at any stage of the development process, to verify the usability of incremental design artifacts, as well as of the final product. This chapter surveys the most emergent UEMs, to be adopted during the whole lifecycle of Web information systems for promoting usability. For each evaluation method, the main features, as well as the emerging advantages and drawbacks are illustrated. Some future trends, related to the need of evaluating the usability of UEMs are also discussed.


Author(s):  
Tayana Conte ◽  
Verônica T. Vaz ◽  
Jobson Massolar ◽  
Andrew Bott ◽  
Emilia Mendes ◽  
...  

This chapter presents the WDP (Web Design Perspectives-based Usability Evaluation), an inspection technique specifically designed to assess the usability of Web applications. This technique combines Web design perspectives and the heuristic evaluation method proposed by Nielsen (1994b). In addition to describing the components of the WDP technique this chapter also illustrates its use in practice by means of an industrial case study where the technique is applied to inspect a real Web application. In this case study, developers and requirement assessment staff applied the WDP technique to evaluate the usability of modules developed from scratch for a Web application. The results of this case study indicate the feasibility of performing usability inspections with the participation of a software project’s stakeholders, even when stakeholders are not usability experts.


2018 ◽  
Vol 7 (2.28) ◽  
pp. 10 ◽  
Author(s):  
Freddy Paz ◽  
Freddy A. Paz ◽  
José Antonio Pow-Sang ◽  
César Collazos

Heuristic evaluation is one of the most used techniques to evaluate the level of usability of a software product. In this research, we performed a comprehensive analysis of the recent studies which report the use of this method in the context of a software development process. The purpose was to identify the specific way in which each author performs this usability evaluation method, in order to propose a formal protocol. After an indeed examination of these studies, we have determined there are several differences in the way this technique is conducted according to the literature. There is no agreement about the number of inspectors that should participate, the usability principles that should be used, the profile of the specialists who must be part of the assessment team, or the evaluation process that should be followed. This work highlights the available settings and a detailed procedure to perform a heuristic evaluation in the domain of software products.  


2021 ◽  
Vol 9 (2A) ◽  
Author(s):  
Cláudio Henrique dos Santos Grecco ◽  
Isaac José Antonio Luquetti Dos Santos ◽  
Marcos Santana Farias ◽  
Larissa Pereira De Farias ◽  
Alfredo Marques Vianna Filho

To avoid errors when handling nuclear medical equipment, it is important to develop products with a high degree of usability. This can be achieved by performing usability evaluations in the product development process to detect and mitigate potential usability problems. Usability evaluation focuses on how well users can learn and use a product to achieve their goals. To gather information about usability, practitioners use a variety of methods that gather feedback from users about an existing interface or plans related to a new interface. A wide range of usability evaluation methods have been proposed, but few methods focus on developing an objective and practical evaluation method for usability. Moreover, the usability evaluations are based on human judgments and most methods cannot fully solve the subjectivity of these evaluations. In order to remedy this deficiency, the purpose of this work is to adopt a Fuzzy Set Theory (FST) approach to establish a method for the usability evaluation of nuclear medical equipment based on usability heuristics for user interface design and international standards for ergonomics of human-system interaction. To exemplify the method we performed a usability evaluating of the Digital Spectrometer ESP 13004 by testing it with representative users. The results showed that the method is a proactive tool to provide a basis for checking usability of medical device interfaces.


2010 ◽  
Vol 45 ◽  
Author(s):  
Samuel Ssemugabi ◽  
Ruth De Villiers

The Internet, World Wide Web (WWW) and e-learning are contributing to new forms of teaching and learning. Such environments should be designed and evaluated in effective ways, considering both usability- and pedagogical issues. The selection of usability evaluation methods (UEMs) is influenced by the cost of a methods and its effectiveness in addressing users’ issues. The issue of usability is vital in e-learning, where students cannot begin to learn unless they can first use the application. Heuristic evaluation (HE) remains the most widely-used usability evaluation method. This paper describes meta-evaluation research that investigated an HE of a web-based learning (WBL) application. The evaluations were based on a synthesised framework of criteria, related to usability and learning within WBL environments. HE was found to be effective in terms of the number and nature of problems identified in the target application by a complementary team of experienced experts. The findings correspond closely with those of a survey among learners.


Sign in / Sign up

Export Citation Format

Share Document