scholarly journals Organizational Learning and Competitive Advantage in Banking Sector of Pakistan

2017 ◽  
Vol II (I) ◽  
pp. 79-90
Author(s):  
Shazia Hassan ◽  
Yasmeen Muhammad Javed Iqbal ◽  
Wajeeha Ghias

Organizational learning is one of the major characteristic of high performing work systems. Organizations are depicted as intelligent organizations when they focus on constant organizational learning. In the dynamic era of digitalization, securing a competitive advantage over competitors has moved beyond the effective utilization of organizational resources to effective management of organizational knowledge. This research aims to study the impact of organizational learning as a competitive advantage in the banking sector of Pakistan. OLCA (Organizational learning and Competitive Advantage) model is applied and empirical evidence is collected from the banking sector of Pakistan. Reliability analysis, correlation, Mean, standard deviation, linear regression and step wise regression analysis are used to collect the statistical viewpoint. The results of the study show positive and reliable scores. The result of the study confirms the OLCA model comprehensions in the selected sector of study. The study concludes that rather focusing on increasing the resource efficiency to gain competitive advantage, organization must focus on organizational learning as a resource to gain a lasting competitive advantage.

With recent advancements in information technology, organizations’ capability to acquire and analyze data for efficient decision making has increased. Good strategies promote alignment among processes and technology in use, which may result in better firm performance. However, there has been little focus on how firm strategies and business intelligence (BI) systems might play their part in forming organizational information and getting a competitive edge. Therefore, the purpose of conducting this study is to investigate the impact of firm strategy on firm competitive advantage with mediating role of BI adoption and moderating role of BI capabilities. For this, a quantitative research methodology was used, and data was collected from 300 middle-level managers in Pakistan's telecom sector. Statistical tests such as descriptive statistics, correlation, reliability analysis, one-way ANOVA, confirmatory factor analysis, and mediation analysis through Hayes process were performed using SPSS and AMOS. The findings revealed a positive link between firm strategy and competitive advantage, with business intelligence adoption serving as a mediating factor. Business intelligence capabilities positively moderate the relationship between BI adoption and competitive advantage. Hence, all proposed hypotheses (H1, H2, and H3) were approved. The contribution and Limitation of the study are also discussed.


Author(s):  
Muhammad Jawad ◽  
Saqib Anwar Siddiqui ◽  
Munazza Naz ◽  
Nauman Waheed ◽  
Sohail Rizan ◽  
...  

This research study is based on the investigation and validation of Organizational Learning Capacity with regards to leaders in educational sector as source of Competitive Advantage to the Higher Education Institutions and testing the impact of leader’s Emotional Intelligence (EI) and Resistance to Change to enhance Organizational Learning Capacity (OLC). This study can be the hallmark for the HEI’s for gaining competitive advantage through their human capital.The results shows that EI has significant contribution towards the OLC and when measured together with the trait of resistance to change the results significantly transformed which suggest that RTC negatively and significantly affect the relationship between EI and OLC therefore, to control and reduce the aspect of resistance to change by enhancing and investing in the trait of Emotional Intelligence of the individuals and leaders is suggested to gain the benefits of OLC to become superior in the industry.


2019 ◽  
Vol 11 (15) ◽  
pp. 4049 ◽  
Author(s):  
Jaffar Abbas ◽  
Iftikhar Hussain ◽  
Safdar Hussain ◽  
Sabhat Akram ◽  
Imrab Shaheen ◽  
...  

This research is among the very few studies seeking a focalized examination on the relationship between knowledge sharing within a firm and organizational innovation. This specific study establishes that the knowledge sharing and innovation processes in Islamic banks are integral parts of the survival and progress of business organizations. Knowledge sharing and creativity are essential elements in the development of innovative strategies, but few studies have sought to investigate this relationship. This study proposes a framework with five hypotheses, which predicts the influences of knowledge sharing and organizational innovation on the Pakistani banking sector. This survey scrutinizes the impacts of knowledge sharing and innovation, and its primary objective is to determine how learning in Islamic banks mediates the relationship, and enhances the performance, of Pakistani Islamic banks. The authors distributed a self-administered survey, and randomly selected 554 employees from Mirpur AJ&K, Rawalpindi and Islamabad, Pakistan. We screened and tested the data received using SPSS version 25 for analysis purposes to measure the strength of the relationships which exist among the studied variables. The findings indicate that all of the proposed hypotheses have significant positive relationships, proving that knowledge sharing and organizational innovation have mediating impacts upon organizational learning. The findings can also be used to propose a systematic and holistic framework for attaining an improved performance in Islamic banks through the mediating role of organizational learning. This study offers empirical evidence and original data to examine the connection between knowledge sharing, innovation processes and learning culture in Islamic Banks. The generalizability of these findings is restricted to Islamic banks, and the study delivers valuable insights and suggestions for imminent research studies.


2020 ◽  
Vol 9 (1) ◽  
pp. 105-144
Author(s):  
Ramla Sadiq ◽  
Safia Nosheen

This paper carries out the empirical tests in order to validate the hypothesis that resource intangibility, in the form of intangible assets, contributes towards the intellectual capital, and the competitive advantage in the banking sector. Furthermore, it also determines whether the intangibility of a banks' resources contribute towards the sustainability of the competitive advantage. Finally, it determines which aspects of the banking performance, the intangible assets actually contribute to. In this context, this research utilizes the secondary data, which is extracted from the annual reports of commercial banks that are listed on the primary stock exchanges of Pakistan. The sample that is taken into consideration is divided into two main categories in order to carry out the analysis. These categories include the classification into the Islamic banks and the conventional banks. The Islamic window operations have not been included in the analysis,as the details required for the variable calculations are not consistently available. Moreover, this bifurcation in the sample is also a unique aspect of this research,as the prior literature primarily focuses on the determinants of the intellectual capital in the banking sector. However though, there is no direct study regarding the differences in the resource intangibility in the Islamic banks and the conventional banks, and their subsequent impact on the intellectual capital and competitive advantage. The time frame for the analysis is taken from the year FY2008-FY2018 .Also,the findings of this study lead to striking implications for both the Islamic banking theory and the managerial practices in the banking sector of Pakistan. The resource intangibility is to be managed very differently across both categories. Where the intangible assets represent a significant contribution to both the intellectual capital and the competitive advantage for Islamic banks, the yal sore present a negligible impact on the intellectual capital,and the competitive advantage for conventional banks. This holds true for the conventional performance measures that are taken for the banking sector as well, as shown in the robustness analysis.


2015 ◽  
Vol 77 (22) ◽  
Author(s):  
Sri Gustina Pane ◽  
Dileep Kumar M ◽  
Muhammad Siddique

Recently, organizations are looking the ways to enhance their performance through innovation and learning. Most organizations are enhancing innovation to increase performance and to get a competitive advantage. However, very few studies are focused to investigate the role of organizational learning in the context of organizational innovation and performance. Current study aimed to investigate the mediating role of organizational learning between the relationship of the organizational innovation and performance. A random sample of 212 employees of the banking sector was selected to collect data. Results indicated that organizational learning significantly mediates the relationship of the organizational innovation and performance. Thus, a study was conducted to assess the presence of organizational learning can enhance the organizational performance in the presence of organizational innovation. 


2021 ◽  
Vol 6 ◽  
Author(s):  
Yao Xiao ◽  
Jie Cen ◽  
Peder Soberg

Firms should deploy exploration and exploitation to foster organizational adaptation. Previous research on exploration and exploitation lacked a focus on disruption implications in different contexts. This study aims to empirically test a moderation model including disruption events, exploration, exploitation, and organizational adaptation and enable a deeper understanding of organizational learning and innovation theory to yield competitive advantage and sustainability of innovative firms. Our results reveal that exploration is more effective during outside disruption events. The results do not support the concept that exploitation is more effective during inside disruptions. Disruptions also moderate the combined effect of exploration and exploitation. Although they are generally complementary in facilitating organizational adaptation, a singular focus on either exploration or exploitation is as effective as is combining exploration and exploitation during inside and outside disruption events. The results of an event study using seven Chinese international firms, including Alibaba, Meituan, Dianping, Baidu, Beibei, TP-link, and Maxio, provided 132 completed and usable questionnaires that supported our hypotheses. Our study contributes to a better understanding of disruption, exploration, exploitation, and related performance implications.


2019 ◽  
Vol 11 (5) ◽  
pp. 1419 ◽  
Author(s):  
Qun Zhao ◽  
Pei-Hsuan Tsai ◽  
Jin-Long Wang

The recent emergence and rapid growth of new financial services by financial technology (Fintech) companies have driven banking institutions towards operational innovation in order to gain sustainable competitive advantage. This study aims to conduct an in-depth investigation of the banking sector in response to the challenges brought by Fintech startups. Based on the service innovation theory, we propose a novel hybrid multiple criteria decision-making method (MCDM) to evaluate service innovation strategies for improving the sustainability of China’s banking industry during the Fintech revolution. A six-dimensional model comprising 20 sub-criteria is constructed and both the decision making trial and evaluation laboratory (DEMATEL) technique and DEMATEL-based analytic network process (DANP) are used to explore interrelationships among the indices and their related weights. Finally, the modified VIšekriterijumsko KOmpromisno Rangiranje (VIKOR) method is employed to evaluate performance gaps in the four major types of commercial banks in China—state-owned, joint-stock, city commercial banks, and other credit cooperatives—in the field of service innovation. The improvement priorities, ranked from highest to lowest, are new business partners, new service concepts, organizational innovation, technological innovation, new customer interactions, and new revenue models. These results will provide strategies for the sustainable development of China’s banking industry and the implementation of changes in response to the impact of the Fintech revolution.


2021 ◽  
Vol 9 (11) ◽  
pp. 385-390
Author(s):  
Ahmed Rashid Saleem Al Jabri ◽  
◽  
Gunalan A/L Nadarajah ◽  

Nowadays, innovation performance has become the source of organizations to gain competitive advantage and sustain their position in the market. The higher education institutions are facing challenges in implementing quality management to improve innovation performance and gain a competitive advantage. The primary aim of this paper is to develop a conceptual model for higher educationto improve innovation performance by improving their quality management practices as well as improving their organizational learning capabilities. The model developed in this study is supported by the previous literature. This paper emphasizes thattotal quality management (TQM) practices (top management support, customer (student) focus, continuous improvement, employee involvement) as one set of practice and organizational learning capabilities affect the innovation performance. The support of literature was added by consulting the databases such as JSTOR, ScienceDirect, Emerald,Tylor and Francis. The keywords used to find the related literature are Innovation in the education sector, Innovation performance, TQM and innovation, Organizational learning and innovation etc. The recommendations and conclusion of the paper are presented at the end.


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