scholarly journals UNDERSTANDING HOW RIDE-SHARING SERVICES IMPACTED LOCAL TAXI OPERATORS: THE CASE OF UBER IN KUALA LUMPUR, MALAYSIA

2021 ◽  
pp. 95-120
Author(s):  
Azilah Kasim ◽  
Chin Tong Lim ◽  
Adnan Hisham ◽  
Shamsul Shamsuddin
Keyword(s):  
Document Analysis ◽  
Kuala Lumpur ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Taxi Drivers ◽  
Study Approach ◽  
Ride Sharing ◽  
Taxi Service ◽  
Managerial Implications

The introduction of ride-sharing alternative to taxis brought a refreshing alternative to consumers because it promises a comfortable and reliable service of ride sharing. However, Uber i.e. the first ride-sharing service offered in Malaysia in particular, has caused uneasiness among the conventional taxi concessionaires. This paper took a case study approach to understand the reasons behind this issue within the context of Kuala Lumpur, Malaysia using document analysis and semi structured interviews. The findings suggest that high quality ride experience that ride- sharing services such as Uber offer have caused much disruption to traditional taxi drivers’ livelihood. Hence, government assistance to improve traditional taxi service is essential to help their continued survival. A few managerial implications are proposed at the end of this paper.

scholarly journals Toward A Business Resilience Framework for Startups

2021 ◽  
Vol 13 (6) ◽  
pp. 3132
Author(s):  
Leo Aldianto ◽  
Grisna Anggadwita ◽  
Anggraeni Permatasari ◽  
Isti Raafaldini Mirzanti ◽  
Ian O. Williamson
Keyword(s):  
Innovation Process ◽  
Dynamic Capability ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Study Approach ◽  
Continuous Innovation ◽  
Technology Capability ◽  
Resilience Framework ◽  
Business Resilience

Covid-19 has had a significant impact on the disruption of the global economic sector, including for startup businesses. This encourages entrepreneurs to carry out a continuous innovation process to become more ambidextrous and continue to innovate in an effort to futureproof their business. The paper aims to provide a business resilience framework by exploring capability (innovation ambidexterity, dynamic capability, and technology capability), behavior (agile leadership), and knowledge (knowledge stock) in startup businesses. This study uses a literature review synthesis to gain a greater understanding of startup resilience and its implementation. This study also uses a case study approach in building a framework by obtaining data from semi-structured interviews with three startups owners in Indonesia. This preliminary research has identified four propositions that will be used to develop questionnaires and data collection instruments. Thus, this study provides new insights on how startups can overcome contradictory pressures for business resilience in anticipating, dealing with, and emerging from business turbulence due to the Covid-19 pandemic by considering the factors proposed in this study. The implications and recommendations of this study are also discussed in detail.

scholarly journals The Implementation of Distance Learning during the Covid-19 Pandemic

MADRASAH ◽  
2021 ◽  
Vol 13 (2) ◽  
pp. 114-125
Author(s):  
Raden Adji Suryo Utomo ◽  
Fitri Nur Mahmudah
Keyword(s):  
Data Analysis ◽  
Distance Learning ◽  
Data Sources ◽  
Quality Of Education ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Study Approach ◽  
Quality Of Research

The implementation of learning is the most important part in improving the quality of education. The Covid-19 pandemic period is part of the challenge for education so that learning continues. The purpose of this study was to investigate in depth the implementation of distance learning during the Covid-19 pandemic. The method used in this research is qualitative with a case study approach. The research was conducted at Muhammadiyah Pakel Elementary School. The data sources in this study were teachers, parents, and students. Data collection techniques using structured interviews assisted with guidelines that are structured questions systematically. Data analysis using the Denzin Licoln case study model assisted by atlas.ti software version 8. The technique used to improve the quality of research is source triangulation. The results of this study provide information that in the implementation of the implementation of distance learning there are three factors, namely policy, distance learning process, and human resource activeness. These three factors are novelty which can be recommendations for the three education centers in order to be part of improving the quality of distance learning education during the Covid-19 pandemic.

scholarly journals EARLY EVIDENCE ON THE XBRL ADOPTION PROCESS IN MALAYSIA: DRIVERS AND CHALLENGES ON THE TECHNOLOGICAL PERSPECTIVE

2020 ◽  
Vol 8 (2) ◽  
pp. 957-968
Author(s):  
Azleen Ilias ◽  
Erlane K Ghani ◽  
Zubir Azhar
Keyword(s):  
Document Analysis ◽  
Relative Advantage ◽  
Adoption Process ◽  
Case Study Approach ◽  
Technological Factors ◽  
Study Approach ◽  
Early Evidence ◽  
Phase Compatibility ◽  
Technological Perspective

Purpose: This study aims to identify technological factors and how these factors influence the XBRL adoption process of the regulators in Malaysia. Methodology: This paper applied Rogers’s (1983) adoption process and DiPietro, Wiarda, and Fleischer’s (1990) Technological, Organisational, and Environmental (TOE) framework. The paper adopted a case study approach consisting of an interview and document analysis. The data has been analysed with thematic analysis. Results: This paper shows ten (10) factors within the technological perspective—the relative advantage as driving factor while trialability are the challenging factor in the knowledge and persuasion phase. In the decision-making phase, compatibility of XBRL taxonomy and stability production of XBRL instance documents are the driving factors whilst stability of XBRL taxonomy, standardised XBRL taxonomy, standardised XBRL submission, availability of tools and software and observability are challenges in the XBRL adoption process. In the implementation and confirmation phase, the complexity of the XBRL taxonomy is considered a challenge in the XBRL adoption process. Implications: The findings in this paper serve as strategies to the other regulators that have plans to adopt XBRL as well as to attract the different government agencies to start with XBRL for reporting.

Analysis and Design Recommendations for Workstations: A Case Study in an Insurance Company

1995 ◽  
Vol 39 (7) ◽  
pp. 412-416 ◽  
Author(s):  
William J. Cohen ◽  
Craig A. James ◽  
Alvaro D. Taveira ◽  
Ben-Tzion Karsh ◽  
Julie Scholz ◽  
...  
Keyword(s):  
Task Demands ◽  
Insurance Company ◽  
Storage Space ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Office Environment ◽  
Analysis And Design ◽  
Study Approach ◽  
Design And Implementation

A case study approach was used to determine the effects of task demands, customer needs, and organizational environment on the recommendations for ergonomic redesign in a large pension and insurance organization. The organization was planning a major renovation of workstations and requested assistance with design and implementation. Three job positions were studied using semi-structured interviews, job observations, and measurements of workstations and the office environment. It was found that most work surfaces and chairs were inadequate for VDT tasks, reception counters presented problems for both the employees and claimants, and the use of shared VDTs on a swivel base resulted in eyestrain and poor postures. In addition, there was inadequate storage space and poor housekeeping for all three jobs, as well as lighting and noise problems throughout the office environment. Recommendations were made for new workstations, with pilot testing to be conducted before full-scale implementation. Although existing workstations were inadequate, it was found that task demands were of greatest concern to the employees.

scholarly journals “To be relied upon and trusted”: The centrality of personal relationships to collaboration in HE, in a successful cross-team institutional change project

2021 ◽  
pp. 7-24
Author(s):  
Karen Heard-Laureote ◽  
◽  
Carina Buckley ◽  
Keyword(s):  
Senior Management ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Team Collaboration ◽  
Online Delivery ◽  
Learning And Teaching ◽  
Study Approach ◽  
Qualitative Empirical Research ◽  
Core Skills

The change to online delivery in March 2020 provided an opportunity as well as a requirement to change the way we work in Higher Education (HE), from a traditional stance focussed on hierarchy and roles to one that embraced individual core skills and competencies. The Transformation Academy (TA), Solent University's response led by the Solent Learning and Teaching Institute (SLTI), had as its goal the preparation of 1100 modules for online delivery in September 2020, delivered via institutional cross-team collaboration to ensure success within a narrow timescale. Collaboration is by necessity situated and dialogic, and most effectively driven by an affective and trust-based connection between collaborative partners as well as to the project goal. In bringing together previously disparate and siloed teams, the TA project’s success relied upon new collaborative partners quickly forming those connections, despite the prevailing neoliberal emphasis in UK HE on performativity and pressure from senior management to complete the work within 12 weeks. Adopting a qualitative empirical research design and single, local, exploratory case study approach, data is derived from 11 semi-structured interviews with project members who collaborated with colleagues outside of their usual team structures, to explore the personal value they perceived obtaining from the TA project. Preliminary findings suggest that Learning and Teaching (L&T) collaborations in a pressured environment benefit from authenticity in emotion and interpersonal affective connections, which in turn are engendered by openness and clarity in communication, a flattened hierarchy, and a sense of ownership for all participants.

scholarly journals Exploring Managers’ Perception Towards Generation Y Employees: A Case Study in an IT Company in Selangor

2019 ◽  
Vol 5 (2) ◽  
pp. 23-40
Author(s):  
Saw Shuey Yuin ◽  
Helmi Sumilan ◽  
Florianna Lendai Michael ◽  
Nik Norsyamimi Md. Nor
Keyword(s):  
Generation Y ◽  
Turnover Rate ◽  
Sampling Technique ◽  
Analysis Framework ◽  
Case Study Approach ◽  
Structured Interviews ◽  
It Industry ◽  
Work Ethics ◽  
Study Approach

This study was conducted to explore the manager’s perception towards Generation Y employees particularly in the IT industry in Selangor. A case study approach was adopted in which data was obtained through semi-structured interviews. Purposive sampling technique was used and a total of eight (8) informants participated and interviewed. The data obtained from the interview were qualitatively analyzed. Data analysis was conducted by adopting a content analysis framework in which obtained data were divided into four (4) phases including condensation, code, category and inference and summarize. The findings showed majority of the managers perceived that openness to experience, conscientious and extraversion’ are the most common personalities among Generation Y employees. Besides that, the findings also revealed that in terms of work ethics, Generation Y employees are perceived as accountable of own’s actions, respect authority, transparency and loyal. The result of this study implicates the organization in terms of attrition and turnover rate among Generation Y employees and organizational branding. The result of this study provided some recommendations to HR practitioners and organizations in managing and handling at the workplace.   Keywords: Generation Y; Managers; Personalities; Work ethics; Work values    

scholarly journals Resilient companies in the time of Covid-19 pandemic: a case study approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chiara Acciarini ◽  
Paolo Boccardelli ◽  
Mario Vitale
Keyword(s):  
Policy Framework ◽  
Organizational Resilience ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Strategic Responses ◽  
Unexpected Events ◽  
Content Type ◽  
Study Approach ◽  
Integrated Policy

PurposeThe Covid-19 pandemic represents an extraordinary and unpredictable event influencing the whole economy and society. Using a case study approach, the authors explored how big companies operating in Italy were able to respond to the crisis to ensure business continuity. Therefore, the authors discussed different business disruptions caused by Covid-19; in addition, they developed an integrated policy framework in which they proposed specific strategic responses for increasing the level of organizational resilience. The aim of the paper is to discuss and reflect on the ability of specific companies to increase their level of organizational resilience when unexpected events happen.Design/methodology/approachThe authors conducted semi-structured interviews with target CEOs of four major companies operating in Italy in different industries. Especially, the authors focused on multiutilities, media and communications, investment banking and mobile telecommunications. The interviews were based on questions dealing with Covid-19 implications and strategic responses to navigate this complex scenario.FindingsBased on the CEOs' contributions, the authors presented short-term actions and long-term strategies planned and implemented by each Italian company. In particular, the authors emphasized similarities and dissimilarities in terms of strategic responses and future business development.Originality/valueThe analysis of practical cases was helpful for increasing their knowledge on organizational resilience and for providing the managerial community with a policy framework to navigate unexpected events like the Covid-19 pandemic.

scholarly journals Reluctance of Acehnese youth to use Acehnese

2017 ◽  
Vol 4 (1) ◽  
pp. 1 ◽  
Author(s):  
Teuku Muhammad Ridha Al-Auwal
Keyword(s):  
Everyday Life ◽  
Daily Life ◽  
Upper Class ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Negative Attitudes ◽  
Study Approach ◽  
Opposite Sex ◽  
Main Factors

This study was aimed at finding the main factors causing Acehnese youth to be reluctant to use their Acehnese language within their groups and in daily life and also at finding out their attitudes towards the Acehnese language. The study adopted a case study approach using semi-structured interviews to obtain data. Ten (10) participants, who were members of the Students Union of Syiah Kuala University, the so-called PEMA Unsyiah, who were considered representative of all the students, took part in this study. The findings revealed that negative attitudes to their Acehnese language have mushroomed amongst Acehnese youth today. Acehnese youth are now accustomed to using Indonesian instead of Acehnese language in their everyday life due to several reasons, namely: Indonesian seems more modern (showing the person to be upper- class), they feel spoken Acehnese sounds ‘harsh’ and ‘weird’, Indonesian is predominant on campus now, Indonesian seems more prestigious and ‘cooler’, Indonesian can be used to neutralize the differences between different Acehnese dialects and languages, Indonesian is more convenient whilst Acehnese is more difficult, Acehnese is mainly used for making jokes, humour and puns, Indonesian is more reasonable and convenient to communicate with the opposite sex, if communication is already running in Indonesian, it is difficult to switch it to Acehnese, and finally, Indonesian is easier and more convenient to use to greet new friends.

scholarly journals Scrutinizing EFL students' plagiarism practice

2021 ◽  
Vol 9 (1) ◽  
pp. 145
Author(s):  
Safrul Muluk ◽  
Fani Rahma Yanis ◽  
Syarifah Dahliana ◽  
Amiruddin Amiruddin
Keyword(s):  
Time Management ◽  
Qualitative Method ◽  
Similarity Index ◽  
Document Analysis ◽  
Case Study Approach ◽  
Study Approach ◽  
Efl Students ◽  
The University ◽  
English Students

The current study was designed to investigate the types of plagiarism that appear in EFL students’ theses at Ar-Raniry State Islamic University, Indonesia. It sought to examine the plagiarism level, and investigate the triggering factors encouraging these EFL students of the 2019 batch to plagiarize. This study used a qualitative method with a case study approach. The participants in this study were ten EFL students of the 2019 batch and their theses. The participants were randomly selected. The data collection was carried out using two research instruments, namely document analysis, and interview. The researcher analyzed the student's thesis using Plagiarism Checker X. The results of the document analysis showed that there were two types of plagiarism detected in the student's thesis, namely word for word and mosaic plagiarism. Second, the researcher found that the plagiarism level of the 2019 batch English students' thesis of UIN Ar-Raniry was at the low-level plagiarism category, which can be observed from the result of the similarity index. The level of plagiarism found in these theses was less than 30%, still at an acceptable level as stipulated by the university regulation. Meanwhile, the result of the interview showed that all participants know what plagiarism is and they think that plagiarism is a negative conduct. Several factors influences EFL English students to plagiarize, such as poor time management, laziness, poor paraphrasing skills, affordable internet access, and running out of ideas.

scholarly journals Motivasi Mahasiswi Bercadar dan Responnya terhadap Stereotip Negatif Pengguna Cadar

2021 ◽  
Vol 8 (2) ◽  
pp. 183
Author(s):  
Izzatur Rusuli
Keyword(s):  
Positive Thinking ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Religious Expression ◽  
Negative Stereotypes ◽  
Study Approach ◽  
Opposite Sex ◽  
Three Stages ◽  
Data Collection Technique

This study aims to determine the motivation for Muslim women to veil and their responses to negative stereotypes directed at veil users. This research is qualitative research with a case study approach. Semi-structured interviews were given to fourteen participants as a data collection technique. The data analysis in this study used three stages; data reduction, data presentation, and drawing conclusions. The results showed that mostly the veiled motivation is intrinsic motivation which is a form of religious expression from the participants and also as an effort to guard against the opposite sex. While their response to negative stereotypes is indifference and positive thinking.

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