Business Performance Improvement Perception Using Business process Re-engineering (BPR): The case of Kosova SMEs

2018 ◽  
Author(s):  
Uran Mujku
2018 ◽  
Vol 7 (1) ◽  
pp. 102-112 ◽  
Author(s):  
Imam Mukhlash ◽  
Widya Nilam Rumana ◽  
Dieky Adzkiya ◽  
Riyanarto Sarno

The quality of information systems affects the company's business performance. Therefore, it is necessary to analyze business processes to determine any discrepancies between the planned business processes and the actual ones. Based on the results of this analysis, the business process can be improved. The fundamental factor of manufacturing companies is production process. In reality, there are many discrepancies between the actual business processes with the pre-planned, so that there should be analyzed. The analysis can be performed by modeling the business process using Coloured Petri Nets (CPN). In this study, the objectives are to determine the level of conformance checking of business processes, reachability graph and the bottleneck analysis. The results of the analysis are used to construct a recommended model. Based on the analysis of the case study, e.g. a steel industry in Indonesia, the recommended model has a better value than initial model.


2015 ◽  
Vol 22 (4) ◽  
pp. 215-228 ◽  
Author(s):  
Alejandro Vera-Baquero ◽  
Ricardo Colomo Palacios ◽  
Vladimir Stantchev ◽  
Owen Molloy

Purpose – This paper aims to present a solution that enables organizations to monitor and analyse the performance of their business processes by means of Big Data technology. Business process improvement can drastically influence in the profit of corporations and helps them to remain viable. However, the use of traditional Business Intelligence systems is not sufficient to meet today ' s business needs. They normally are business domain-specific and have not been sufficiently process-aware to support the needs of process improvement-type activities, especially on large and complex supply chains, where it entails integrating, monitoring and analysing a vast amount of dispersed event logs, with no structure, and produced on a variety of heterogeneous environments. This paper tackles this variability by devising different Big-Data-based approaches that aim to gain visibility into process performance. Design/methodology/approach – Authors present a cloud-based solution that leverages (BD) technology to provide essential insights into business process improvement. The proposed solution is aimed at measuring and improving overall business performance, especially in very large and complex cross-organisational business processes, where this type of visibility is hard to achieve across heterogeneous systems. Findings – Three different (BD) approaches have been undertaken based on Hadoop and HBase. We introduced first, a map-reduce approach that it is suitable for batch processing and presents a very high scalability. Secondly, we have described an alternative solution by integrating the proposed system with Impala. This approach has significant improvements in respect with map reduce as it is focused on performing real-time queries over HBase. Finally, the use of secondary indexes has been also proposed with the aim of enabling immediate access to event instances for correlation in detriment of high duplication storage and synchronization issues. This approach has produced remarkable results in two real functional environments presented in the paper. Originality/value – The value of the contribution relies on the comparison and integration of software packages towards an integrated solution that is aimed to be adopted by industry. Apart from that, in this paper, authors illustrate the deployment of the architecture in two different settings.


2016 ◽  
pp. 1802-1829
Author(s):  
Kijpokin Kasemsap

This chapter reveals the role of business process reengineering (BPR) in the modern business world, thus illustrating the theoretical and practical concept of BPR, the applications of BPR, the drivers of BRR (in terms of internal drivers and external drivers), the critical success factors of BPR (i.e., egalitarian leadership, collaborative working environment, top management commitment, supportive management, information technology, change management, project management, and cross-functional coordination), the implementation of BPR, and BPR software tools. BPR is a systematic approach to helping an organization analyze and improve its processes in digital age. BPR is a continuum of change initiatives in order to deliver better business performance standards through establishing sustainable process capability in modern organizations. BPR has become a popular tool to dealing with rapid technological and business change in the global competitive environment. Applying BPR will greatly improve business performance and reach business goals in global business.


Author(s):  
Kijpokin Kasemsap

This chapter reveals the role of strategic outsourcing in global business, thus describing the theoretical and practical concept of strategic outsourcing; the management theories related to strategic outsourcing; the applications of Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO); and the significance of strategic outsourcing in global business. The fulfillment of strategic outsourcing is vital for modern organizations that seek to serve suppliers and customers, improve business performance, enhance competitiveness, and reach continuous achievement in global business. Therefore, it is necessary for modern organizations to explore their strategic outsourcing, establish a strategic plan to usually check their practical advancements, and immediately respond to strategic outsourcing needs of customers in modern organizations. The chapter argues that applying strategic outsourcing in global business has the potential to increase organizational performance and attain business goals in the digital age.


2015 ◽  
Vol 21 (4) ◽  
pp. 635-637
Author(s):  
M. Basuki Wibowo

The low of business performance offer companies in Indonesia presumably because the company has not forged the relationship optimally among ferry companies and the weakness in the corporate resources. Therefore, it is important to investigate the influence of company resources and company relationship on business performance of ferry companies in Indonesia. The method used is explanatory surveys. The unit of analysis is the management of ferry companies. Time horizon is cross sectional, where the study was conducted at a time simultaneously. The results showed that there is a simultaneous influence of company resources and company relationship on the business performance of ferry companies. Corporate resource had a dominant influence when compared with the effect of company relationship in improving business performance.


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