scholarly journals Critical Library Performativity: Toward Progressive Change in Academic Library Management and Organizations

2020 ◽  
Vol 6 ◽  
pp. 1-19
Author(s):  
Danya Leebaw

Can library managers be #critlib? Do articles and conversations about critical theory really lead to progressive changes in library organizations and management? Critical management studies (CMS), a subfield of management studies, calls for denaturalization of taken-for-granted management practices, reflexivity in methods, and anti-performative goals. However, worried that CMS is too idealistic and ineffective, some of its adherents have proposed a theoretical construct they call “critical performativity” (CP). CP aims to bridge critical theory and authentic engagement with practicing managers. This article introduces and summarizes CP scholarship, and then considers the lessons CP has for critical library scholars, workers, and managers. Unlike our CMS scholarly counterparts, most librarians who align with critical perspectives are also themselves practitioners. For us, CP offers useful framing and thought-provoking ideas for integrating our critical leanings and our daily practice in order to work for achievable change.

2018 ◽  
Vol 34 (2) ◽  
pp. 117-136 ◽  
Author(s):  
A. Miller

Purpose The purpose of this paper is to offer and explore innovative strategies for building and sustaining digital initiatives at information organizations. Although the examples provided are based on case studies at an academic library, the practices are rooted in project management principles and therefore applicable to all library types, museums, archives and other information organizations. The innovative strategies on staffing and funding will be particularly useful to organizations faced with monetary and staffing shortages and highlights collaborative management practices. Design/methodology/approach Concept of strategic and collaborative management practices led by an experienced project manager cross-trained in management, technical and soft skills enables the successful development and sustainability of digital initiatives. A cross-trained librarian’s management practices of leading the Digital Scholarship Initiatives at a particular university will be examined as a case study and aided with literature supporting the need for digital initiatives leaders to have training beyond the credentials of librarian, curator, archivist or historian in the technologically savvy twenty-first century ecology of information centers. Findings The innovative strategies implemented in the case study yielded increases in the number of hours of digital lab usage, digital projects developed, seminars or workshops presented, attendance of library hosted events, number of programs implemented and awareness on campus, all with limited staff and funding. The variety and level of production and marketing is instrumental to the growth and sustainability of digital initiatives. Practical implications The innovative strategies emphasized in this paper use the concept of borrowed or shared time to start staffing needs and is particularly helpful to organizations that do not have a strong line of dedicated staffing or funding to begin building digital initiatives. Offers small ways to start immediately while setting the stage to plan for big ideas for the future. Originality/value This paper suggests a credentialed information expert, such as a librarian, archivist or curator, that is, also cross-trained in project management and technology is the key to not only successfully leading digital initiatives but is instrumental for its sustainability and the marketing, growth and future of digital initiatives.


2009 ◽  
Vol 27 (87) ◽  
pp. 29-37 ◽  
Author(s):  
Sebastian Mundt

Customer satisfaction and service quality have so far been evaluated mostly from a local perspective although the quality element has been firmly established in academic library management for at least a decade. Critics of inter-institutional comparisons often object that different preconditions are not considered adequately. Examples from a joint user satisfaction survey conducted by 15 German university libraries in 2001 suggest that comparative data are a suitable means to identify cases of "best practice" and can effectively initialize processes of customer-focussed improvement. Furthermore, if compared with corresponding statistical data or performance measures, satisfaction ratings can reveal possible structural strengths and deficits relative to other libraries. On the other hand, follow-up telephone interviews with participating libraries showed that the survey results substantially challenged the institutions' internal communication and public relations organisation, and underlined that even in a well-developed culture of assessment the need for professional mediation and coordination of comparative analyses may not be underestimated.


2017 ◽  
Vol 51 (3) ◽  
pp. 579-590
Author(s):  
Milena Celere ◽  
Glauco Henrique de Sousa Mendes ◽  
Gilberto Miller Devós Ganga ◽  
Roberto Antonio Martins

Assessment and measurement of performance in academic libraries are well established. However, in developing countries such as Brazil, this has not been fully explored. This study aims to contribute to the knowledge by investigating practices of measuring library performance in Brazilian public academic libraries and analyzing their relationship with managerial processes. It employs a survey method with a descriptive-explanatory objective and follows a quantitative research approach. Data was gathered from 149 libraries. Results indicate that performance measurement system at academic libraries in Brazil lack systematic methods. However, libraries with implemented performance management systems have better management practices, reflecting in their library management maturity.


Author(s):  
X. Mercy Angeline ◽  
B. S. Swaroop Rani

The changing environment of academic libraries in India demands new skills and competencies for future academic library professionals. This chapter discusses the managerial skills for the library professionals in the present scenario. The main objective is to highlights the managerial skills for practicing library professionals. It also discusses the functions of library management, how it is benefited to library professionals. It is also discussed that library professionals who have the managerial skills perform and maintain the library.


IFLA Journal ◽  
2019 ◽  
Vol 46 (1) ◽  
pp. 25-33 ◽  
Author(s):  
Sandra Shropshire ◽  
Jenny Lynne Semenza ◽  
Regina Koury

Developments in higher education present disruptions in the normal operations of an academic library. Shrinking budgets, technological innovations, and changes in staffing each cause organizations to question traditional mores and can motivate managers to utilize new ways of thinking to manage workflow and to address evolving institutional initiatives. Knowledge management has emerged as one such way of thinking about management challenges. The authors present basic knowledge management principles, and identify and analyse knowledge management practices at two academic libraries.


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