scholarly journals INFLUENCE OF EMOTIONAL INTELLIGENCE AND CULTURAL ORGANIZATION ON ORGANIZATIONAL PERFORMANCE THROUGH CITIZENSHIP BEHAVIOR OF ORGANIZATIONPT. DHARMA ELECTRINDO MANUFACTURING

2019 ◽  
pp. 15-27

Thus study aims to determine the influence of emotional intelligence and organizational culture on organizational performance, influence of emotional intelligence on the performance of an organization partially, the influence of organizational culture on organizational performance partially, the influence of emotional intelligence on organizational performance through citizenship behavior of organizations, the influence of organizational culture on performance organization through through organizational citizenship behavior. The study was conducted at PT. Dharma Electrindo Manufacturing. Sampling using random samples involving 300 employees. Analysis of data using path analysis. Based on data analysis found that the variable of emotional intelligence and organizational culture influence on organizational performance simultaneously. Emotional intelligence variables affect the performance of an organization partially. Organizational culture variables affect the performance of an organization partially. Organizational citizenship behavior variables on the performance of organization affect the performance of an organization partially.

2015 ◽  
Vol 21 (4) ◽  
pp. 830-833
Author(s):  
Jerry Marcellinus Logahan ◽  
Yulina Yazkianti

This research aims to find out the influence significantly in organizational learning culture against organizational citizenship behavior and its impact on the performance of an employee at PT. PLN Persero P3B Jawa Bali App. Duri Kosambi. A method for data analysis is analysis using path paths with the help of the program SPSS (statistical product and service solution) version of 22. Respondents surveyed there is as much as 95 respondents derived from employees of PT. PLN Persero P3B Jawa Bali App. Duri Kosambi. Research results show that Organizational Learning Culture influence significantly to Organizational Citizenship Behavior of 29,485%, Organizational Learning Culture affect Performance significantly to Employees amounted to 4,973%, Organizational Citizenship Behavior significantly influential on performance of employees of 17,140%, and Organizational Learning Culture influence significantly on performance of employees through Organizational Citizenship Behavior of 20,070%. So, conclusions may be drawn that organizational learning culture influential significantly on the performance of employees that mediated by organizational citizenship behavior in PT. PLN Persero P3B Jawa Bali App. Duri Kosambi.


Author(s):  
Nita Desi Rianawati ◽  
Suharto Suharto ◽  
Djoko Setyo Widodo

This study aims to determine the effect of organizational culture and discipline on organizational performance simultaneously, determine the influence of organizational culture on organizational performance partially, determine the effect of discipline on organizational performance partially, determine the effect of organizational citizenship behavior on organizational performance partially, know the influence of culture organization on performance through organizational citizenship behavior and know the effect of discipline on organizational performance through organizational citizenship behavior variables. The study was carried out at the Bekasi City Inspectorate Organization. Sampling uses a saturated sample involving 86 employees in all parts of the organization. Data analysis uses path analysis. Based on data analysis, it is known that organizational culture variables partially influence organizational performance. T value of 5.055. The significance value is 0.00. This significant value is smaller than 0.05. The value of r squared is 0.233. This means that the influence of organizational culture variables on performance by 23.3% and the rest is influenced by other variables not included in the equation model. Discipline variables partially affect organizational performance. T value of 7.282. The significance value is 0.00. This significant value is smaller than 0.05. The value of r squared is 0.387. This means that the influence of disciplinary variables on organizational performance is 38.7% and the rest is influenced by other variables not included in the equation model. The variable of organizational citizenship behavior partially influences organizational performance. T value of 14.834. The significance value is 0.00. This significant value is smaller than 0.05. The value of r squared is 0.724. This means that the influence of organizational culture variables on organizational performance by 72.4% and the rest is influenced by other variables not included in the equation model. The influence of organizational culture on organizational performance is 0.483. The influence of organizational culture on performance through organizational culture is 0.614x0.851 =0.5191. In this case, the indirect effect is greater than the direct effect so it can be said that the variable of organizational citizenship behavior as an intervening variable. The direct effect of discipline on organizational performance is 0.622. While the influence of discipline on organizational performance through organizational citizenship behavior is 0.762x0.851 = 0.648. In this case, the direct effect is smaller than the indirect effect so it can be said that the variable of organizational citizenship behavior as an intervening variable.


Author(s):  
Esthi Budiyanti ◽  
Abdul Rivai ◽  
Djoko Setyo Widodo

This study aimed to determine the effect of human relations and the integrity of the organization's performance simultaneously, determine the effect of human relations to organizational performance partially, determine the effect of the integrity of the performance of an organization partially, determine the effect organizational citizenship behavior to organizational performance partially, determine the effect of human relations to organizational performance through organizational citizenship behavior and determine the effect of integrity to organizational performance through organizational citizenship behavior. The study was conducted in PT Hana Nuansa Pratama. Sampling using saturated samples involving 70 employees in all parts of the organization. Analysis of data using path analysis. Based on data analysis known that the human relations and integrity variables affect the performance of the organization simultaneously. Human relations variables affect the performance of an organization partially. Integrity variables affect the performance of an organization partially. Organizational citizenship behavior variables affect the performance of an organization partially. Organizational citizenship behavior can provide an increased impact on human relations and the integrity of the performance of the organization.


2018 ◽  
Vol 10 (2) ◽  
Author(s):  
Yunita - Christy ◽  
Sinta - Setiana ◽  
Puput - Cintia

The key to success in a change is my source of human being as an initiator and agent of continuous change, the formation of a process and culture that together enhance the ability of organizational change.Organizational Citizenship Behavior (OCB) is able to increase the effectiveness and success of the organization in the long term. OCB is a positive behavior of people in the organization, which is expressed in the form ofwillingness to be conscious and voluntary to work beyond the tasks that should be. In the world of work, a person's commitment to an organization or company is often an important issue. The commitment of all individuals in the organization or often referred to as organizational commitment can provide more value to the company in achieving its goals. Organizational effectiveness can also be enhanced by creating a culture that will lead to the achievement of organizational goals (Ismail, 2008). The population in this study is a Private Bank in Bandung. The sample in this study are employees who work in private banks. The statistical method used in this study is multiple regression.Research results show that organizational commitment influences organizational citizenship behavior, organizational culture influences organizational citizenship behavior and organizational commitment and organizational culture influence organizational citizenship behaviour. Keywords: Organizational Commitment, Organizational Culture, Organizational Citizenship Behaviour


2021 ◽  
Vol 6 (3) ◽  
pp. 49
Author(s):  
Insan Kamil ◽  
Harif Amali Rivai

Abstrak This study aims to conduct a test where organizational commitment mediates the influence of organizational culture and organizational justice on organizational citizenship behavior (OCB) studies on employees of PT. Telekomunikasi Indonesia (TELKOM) in the city of Padang, so that it can help PT. Telekomunikasi Indonesia (TELKOM) in Padang City to address OCB issues and organizational commitment. The sampling technique was carried out by saturated sampling which made the entire population as a sample obtained as many as 70 employees. The data analysis used in this study is Smart PLS 3.3 which is useful for finding the influence between variables with mediation. The results of this study are organizational culture, organizational justice and organizational commitment have a positive and significant effect on organizational citizenship behavior (OCB). Keywords : organizational culture, organizational justice, organizational commitment, organizational citizenship behavior (OCB).


Author(s):  
Alpheus Riswanto ◽  
Abdul Rivai ◽  
Dr. Suharto

This study aims to determine the effect of citizenship organizational behavior and compensation to organizational performance simultaneously, determine the effect of citizenship organizational behavior to organizational performance partially determine the effect of compensation to organizational performance partially determine the effect of organizational commitment on organizational performance partially determine the effect of citizenship organizational behavior on performance through organizational commitment and determine the effect of compensation to organizational performance through organizational commitment variable. The study was conducted on the organization of PT. Merak Beton Jaya Cikarang. Sampling using saturated samples involving 90 employees in all parts of the organization. Analysis of data using path analysis. Based on data analysis known that variable of organizational citizenship behavior and compensation effect on organizational performance simultaneously. Organizational citizenship behavior variables affect the performance of an organization partially. Variable compensation effect on organizational performance partially. Organizational commitment variables affect the performance of an organization partially. The influence of organizational citizenship behavior and compensation to organizational performance is smaller than through the commitment of the organization of work.


Organizational Citizenship Behavior (OCB) is an individual contribution that exceeds the demands of roles in the workplace. This study was conducted to determine the effect of organizational commitment and organizational culture on OCB on employees of PT Taspen (Persero) KCU Bandung. This study used saturated samples were 41 respondents. Method used were descriptive and verificative, using multiple linear regression, multiple correlation, and coefficient of determination analysis. The results showed that simultaneously organizational commitment and organizational culture influence on OCB of 81.3%. Partially, it is known that the influence of organizational commitment on OCB is 67.3%, while organizational culture has an influence of 14.0%.


2019 ◽  
Vol 7 (1) ◽  
Author(s):  
Puji Astuti ◽  
Erita Yuliaseti Diah Sari ◽  
Herlina Siwi Widiana

Abstract. Organization needs high quality employees who are willing to work outside their main tasks to support organizational performance. This willingness is known as organizational citizenship behavior (OCB) that may influenced by supportive leadership style, perceptions of organizational culture and intrinsic job satisfaction. This study aimed to explore the effect of supportive leadership style, perceptions of organizational culture and intrinsic job satisfaction on OCB. Subjects involved in this study were 68 paramedics of a private hospital in Special Region of Yogyakarta. Data were collected using three scales, and then analyzed with multiple regression. Results show that supportive leadership style, perception of organizational culture and intrinsic job satisfaction significantly predict OCB among paramedics. Perception of organizational culture have the biggest contribution in predicting OCB, followed by intrinsic job satisfaction and supportive leadership style. Improving supportive leadership styles, perceptions of organizational culture and intrinsic job satisfaction will increase the OCB of the employees.Keywords: organizational citizenship behavior, paramedics  Abstrak. Sebuah organisasi perlu memiliki pegawai yang berkualitas dan bersedia bekerja di luar tugas utamanya untuk mendukung kinerja. Kesediaan ini disebut dengan organizational citizenship behavior (OCB) yang dapat dipengaruhi oleh gaya kepemimpinan suportif, persepsi budaya organisasi dan kepuasan kerja intrinsik. Penelitian ini bertujuan untuk mengeksplorasi pengaruh gaya kepemimpinan suportif, persepsi budaya organisasi dan kepuasan kerja intrinsik terhadap OCB. Sebanyak 68 orang tenaga paramedik sebuah rumah sakit berpartisipasi dalam penelitian ini. Pengumpulan data menggunakan skala organizational citizenship behavior, skala gaya kepemimpinan suportif, skala persepsi budaya organisasi dan skala kepuasan kerja intrinsik. Analisis regresi berganda digunakan dalam proses analisis data. Hasil penelitian  menunjukkan bahwa gaya kepemimpinan, persepsi budaya organisai dan kepuasan kerja intrinsik secara signifikan mampu memprediksi OCB. Persepsi terhadap budaya organisasi memiliki sumbangan efektif terbesar,  diikuti oleh kepuasan kerja intrinsik dan gaya kepemimpinan suportif. Dengan meningkatkan gaya kepemimpinan suportif, persepsi terhadap budaya organisasi dan kepuasan kerja intinsik maka akan diikuti peningkatan OCB.Kata Kunci:  organizational citizenship behavior, paramedis


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