scholarly journals Examining the Role of Service Quality, Perceived Values, and Trust in Macau Food Festival

2021 ◽  
Vol 18 (17) ◽  
pp. 9214
Author(s):  
Chen-Kuo Pai ◽  
Tingting Lee ◽  
Sangguk Kang
Keyword(s):  
Structural Equation ◽  
Positive Impact ◽  
Equation Modeling ◽  
Event Management ◽  
Behavior Intention ◽  
Perceived Values ◽  
Hospitality Venue ◽  
And Behavior ◽  
Destination Management Organizations

An emerging paradigm for festival and event management reveals that hosting theme-based festivals can foster economic growth at the local and national levels. As a case of this research, the annual Macau Food Festival was selected to explore relationships among visitors’ perceptions of festival quality, festival value, trust in the festival, visitors’ satisfaction, and behavior intention. Out of 453 questionnaires distributed, 433 questionnaires were valid for data analysis using partial least squares-structural equation modeling. The results showed that festival quality consisting of the sub-dimensions of hospitality, venue, product, convenience, and program have a positive impact on festival value, trust in festival, and festival satisfaction, which in turn affect festival loyalty. Based on these empirical findings, the current study offers practical and theoretical implications for destination management organizations and festival hosts to sustain annual theme-based festivals held at a certain destination such as Macau Food Festival.

Well-being perception and lovemarks formation through experiential value in the context of the eco-friendly restaurant

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Seon Hee Kim ◽  
Do Hyun Jeon ◽  
Hyeon Mo Jeon
Keyword(s):  
Structural Equation ◽  
Well Being ◽  
Equation Modeling ◽  
Content Type ◽  
Service Excellence ◽  
Behavior Intention ◽  
Confirmatory Factor ◽  
Experiential Value ◽  
And Behavior

PurposeThe purpose of this study is to provide useful data for setting up eco-friendly restaurant (EFR) marketing strategies by analyzing experiential value and well-being perception, lovemarks and behavior intention, before presenting practical proposals.Design/methodology/approachThe data used in this study were based on a sample of 300 customers at “Seasonal Dining Table” in South Korea. Data were analyzed using confirmatory factor analysis and structural equation modeling.FindingsAs a result of the study, playfulness showed the greatest influence on well-being perception, followed by service excellent, aesthetics and efficiency. In addition, well-being perception was found to have a positive effect on brand love and brand respect. Finally, the role of experiential value, well-being perception and lovemarks as the determinants factors to increase the customer's behavioral intention toward EFR was confirmed.Practical implicationsThe present research informed that effectively dealing with four constituents of experiential value (efficiency, service excellence, aesthetic and playfulness) are of utmost importance in building customers' well-being perception. In addition, customers' well-being perception and lovemarks should be improved to boost the level of behavior intention for EFR.Originality/valueThis is the first study to examine experiential value, well-being perception, lovemarks and behavior intention in the context of restaurants. In particular, it is differentiated from previous foodservice studies by examining the relationship between experiential value and well-being perception.

scholarly journals The role of individual values in the behavior of using discount coupons

2021 ◽  
Vol 14 (3) ◽  
pp. 568-591
Author(s):  
Alice Chaves ◽  
Leonardo Flach ◽  
Jonatas Dutra Sallaberry
Keyword(s):  
Social Influence ◽  
Structural Equation ◽  
Equation Modeling ◽  
Individual Values ◽  
Brazilian Literature ◽  
Performance Expectation ◽  
And Performance ◽  
Facilitating Conditions ◽  
And Behavior

Purpose – The research analyzed the determinants (Performance Expectation, Expectation of Effort, Social Influence, Facilitating Conditions, Hedonic Motivation, Value and Habit) of the intention and the behavior of using online discount coupons, through UTAUT2 in the Brazilian context. Design/methodology/approach – The survey was adopted with an instrument adapted from Yang (2010) and Christino et al. (2019) validated by experts. Made available online, the instrument collected 309 responses for analysis using the structural equation modeling technique. Findings – The results validated the positive relationships for Facilitating Conditions, Hedonic Motivation, Perceived Value, Habit and Performance Expectation - the highest’s coefficients. The influence of Expectation on Effort and Social Influence has not been validated. Research limitations/implications – The results cannot be generalized to all Brazilian individuals, in addition to considering recognized determinants of international literature. For this reason, suggestions are made for continuing and deepening the research. Practical implications – The results contribute by indicating the main perceptions that lead to the intention and use of discount coupons, which are the performance expectation and the habit. Thus, managers can develop their sales strategies considering such factors while society can establish strategies to more sustainable purchases. Originality/value – The research discusses the determinants of UTAUT2 in the Brazilian context to explain the intention and behavior of using online discount coupons, which are grouped together are unprecedented in Brazilian literature.

Leader positive humor and employee creativity: The mediating role of work engagement

2021 ◽  
Vol 49 (7) ◽  
pp. 1-8
Author(s):  
Guodong Yang
Keyword(s):  
Structural Equation Modeling ◽  
Work Engagement ◽  
Structural Equation ◽  
Equation Modeling ◽  
Employee Creativity ◽  
Mediating Role ◽  
And Behavior ◽  
The Relationship ◽  
Positive Effect

Leader humor plays an important role in organizations because it affects employees' attitude and behavior. The positive effect of humor in organizations has been widely touted; however, research on the effect of leader humor on employee creativity is still rare. This study addressed how leader positive humor affects employee creativity and whether work engagement mediates this relationship. Data were collected from 233 supervisor–subordinate dyads in 23 Chinese hightech companies. Results of structural equation modeling indicate that leader positive humor was positively related to work engagement, and that work engagement was positively related to employee creativity. Additionally, work engagement mediated the relationship between leader positive humor and employee creativity. Thus, organizations should encourage managers to use positive humor to enhance employees' engagement at work, which will, in turn, lead to creative outcomes. This research extends understanding of the leader positive humor–employee creativity relationship.

scholarly journals The Impact of Project Manager Soft Competences on Project Sustainability

2020 ◽  
Vol 12 (16) ◽  
pp. 6537
Author(s):  
Jian Xue ◽  
Zeeshan Rasool ◽  
Aqsa Gillani ◽  
Ahmad Imran Khan
Keyword(s):  
Structural Equation ◽  
Positive Impact ◽  
Project Managers ◽  
Project Manager ◽  
Equation Modeling ◽  
Project Sustainability ◽  
Relationship Of ◽  
The Impact ◽  
The Given

The current study suggests a different and innovative view by testing a unique combination of variables, which are unproven in a single model for the purpose of increasing the ratio of sustainable projects. The project manager can use the model to look their projects and can compose necessary changes for better outcomes. The study objects to postulate the competence breach of project managers with regard to sustainability, and to deliver direction that how to fulfill the research gap. The given work is centered on the result of project supervisor soft capabilities on project sustainability mediated by innovation. To achieve this aim, deductive approach was adopted. The sample size of the study was 242 respondents, and data were collected from software houses. The collected data were then analyzed by doing the structural equation modeling in PLS-SEM in order to examine the relationships. The outcomes demonstrate positive impact of project manager soft competences on project sustainability and mediating impact of innovation among the relationship of project manager soft competences and project sustainability. Innovation is directly linked to project sustainable development, and was accepted, which aligns with the previous studies. This research reflects the role of project manager soft competences on innovation and project sustainability. The study is unique in its scope and implications as the focus is upon empirical investigation of the project manager soft competences and project sustainability in the context of Pakistan.

Tourist destination perception and well-being

2016 ◽  
Vol 23 (1) ◽  
pp. 55-72 ◽  
Author(s):  
Bernd Frederik Reitsamer ◽  
Alexandra Brunner-Sperdin
Keyword(s):  
Structural Equation ◽  
Local Community ◽  
Positive Impact ◽  
Behavioral Outcomes ◽  
Well Being ◽  
Equation Modeling ◽  
Destination Management Organizations ◽  
Positive Word Of Mouth ◽  
Intention To Return ◽  
The Impact

This study investigates the impact of place perception on tourist well-being to provide an understanding of how destination attributes influence tourists’ response behaviors. Data were collected in a self-administered survey from 631 respondents in three Austrian tourism destinations. Factor analysis and structural equation modeling (Mplus 7.0) were employed to test the hypothesized relationships. Results provide empirical evidence that tourists perceive destination settings holistically and will report higher levels of psychological well-being if a destination provides an adequate combination of sensemaking (i.e. access and amenities) and exploratory attributes (i.e. attractions and activities, entertainment options, and local community). Findings also show that tourists’ well-being has a significant, positive impact on their intention to return and their desire to engage in positive word of mouth about the destination. Most importantly, an indirect-only mediation of well-being on the relationship between both sense-making and exploratory attributes and behavioral outcomes was found. An integrated view of the results can provide important considerations for tourism research and fruitful suggestions for destination management organizations.

scholarly journals The role of Fintech in predicting the spread of COVID-19

2021 ◽  
Vol 16 (1) ◽  
pp. 1-16
Author(s):  
Mohannad Abu Daqar ◽  
Milan Constantinovits ◽  
Samer Arqawi ◽  
Ahmad Daragmeh
Keyword(s):  
Financial Services ◽  
Structural Equation ◽  
Sampling Technique ◽  
Equation Modeling ◽  
Main Concern ◽  
Snowball Sampling ◽  
Payment Methods ◽  
Digital Payments ◽  
And Behavior

This study aims to investigate the role of Fintech in predicting the spread of COVID-19 based on consumers’ Fintech perceptions and behavior before and after the outbreak of COVID-19. The study used a questionnaire-based survey distributed in different countries of the world using the LinkedIn platform for this purpose to reach the targeted population. The snowball sampling technique was used. The study targeted consumers with Fintech experience, especially in digital payments services. 507 samples were retrieved. For the analysis, the Structural Equation Modeling (SEM) was used. The study revealed novel results in predicting COVID-19 spread; these three variables (Fintech Behavior before COVID-19, Fintech Behavior after COVID-19, and Fintech Perception after COVID-19) could predict 52.5% of the variance in the dependent variable (COVID-19 Spread) (R² = 0.525, p < 0.05). The findings show that Higher Fintech perception and behavior among Fintech users will help in reducing the spread of COVID-19 by avoiding the use of contact payment methods. Contactless payment methods are the main tools in Fintech that might help in avoiding the probability of COVID-19 spread. Consumers’ Fintech perceptions and behavior are the most influencing factors that could predict the spread of COVID-19 in this study, where digital payments are the main concern. It is recommended that consumers adopt digital payment methods and tools, especially contactless payment methods, to fulfill their financial services. Other researchers are also encouraged to use the same model to predict the spread of this virus in the Fintech context.

The nexus between entrepreneurial orientation and performance: enabling roles of absorptive capacity

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ismail Raisal ◽  
Arun Kumar Tarofder ◽  
Aboobucker Ilmudeen
Keyword(s):  
Absorptive Capacity ◽  
Entrepreneurial Orientation ◽  
Structural Equation ◽  
Positive Impact ◽  
Small And Medium Enterprises ◽  
Equation Modeling ◽  
Content Type ◽  
Mediating Role ◽  
Medium Enterprises

PurposeDeveloping countries’ economic growth very much depend on the successful performance of entrepreneurial-oriented firms. Entrepreneurial orientation (EO) is a valuable conjecturer of firm success. This study mainly focuses on analyzing the effect of EO on the firm performance (FP) with the mediating role of absorptive capacity (ACAP).Design/methodology/approachTo test the hypothetical model, we collected 226 valid responses from senior managers of small and medium enterprises (SMEs). The structural equation modeling technique is performed and research hypotheses are validated.FindingsThe findings show that the strong causal relations exit between EO, ACAP and FP. In brief, EO was found to be a predictor of ACAP, and ACAP has a strong positive impact on FP. Moreover, ACAP substantiated to be a mediator between EO and FP.Research limitations/implicationsA notable ramification of this finding is that for SMEs to enhance their performance via EO, the presence of ACAP as a mediator is essential.Practical implicationsThe findings of this study can be used as a basis to consider EO to increase firms' level of ACAP and to enhance FP. As a whole, the findings offer pragmatic insights for SMEs and pertinent stakeholders.Originality/valueSo far, little is known about the interrelationship between EO, ACAP and FP. Importantly, the mediating role of ACAP between EO and FP has remained unexplored. This study fills this gap in the existing literature.

Self-esteem and transformational leadership

2015 ◽  
Vol 30 (7) ◽  
pp. 815-831 ◽  
Author(s):  
Kurt Matzler ◽  
Florian Andreas Bauer ◽  
Todd A. Mooradian
Keyword(s):  
Transformational Leadership ◽  
Structural Equation ◽  
Design Methodology ◽  
Positive Impact ◽  
Leadership Behavior ◽  
Self Esteem ◽  
Equation Modeling ◽  
Content Type ◽  
Self Evaluation

Purpose – The purpose of this paper is to investigate whether transformational leadership behavior is a function of the leader’s own self-respect and his/her evaluation of being capable, significant, and worthy (self-esteem). It is also tested whether transformational leadership is related to innovation success. Design/methodology/approach – Data were collected from 411 entrepreneurs and managing directors of small- and medium-sized Austrian companies. The proposed hypotheses were tested using structural equation modeling (PLS). Findings – A strong and significant relationship between self-esteem and transformational leadership was found. Furthermore, data analyses revealed that transformational leadership has a positive impact on innovation success. Originality/value – This study reveals the important but heretofore neglected role of self-esteem, defined as a manager’s overall self-evaluation of his/her competences, as an important predictor of transformational leadership.

scholarly journals Exploring the Role of Emotion in the Relationship Between Museum Image and Tourists’ Behavioral Intention: The Case of Three Museums in Xi’an

2019 ◽  
Vol 11 (3) ◽  
pp. 559 ◽  
Author(s):  
Zhenshan Xu ◽  
Hong Zhang ◽  
Chunhui Zhang ◽  
Man Xu ◽  
Nan Dong
Keyword(s):  
Behavioral Intention ◽  
Structural Equation ◽  
Positive Impact ◽  
Negative Emotion ◽  
Equation Modeling ◽  
Mediating Effects ◽  
Cultural Image ◽  
Cognitive Motivation ◽  
The Relationship

As a crucial part of cultural tourism, museums can represent the cultural image of a destination. From the perspective of emotion, this study adopted structural equation modeling to examine the correlation between emotion, museum image, and behavioral intention of tourists. Additionally, the mediating effects of cognitive motivation (overall stratification) and emotional motivation (positive and negative emotion) on the paradigm of "museum image–behavioral intention" were compared and analyzed. This research was undertaken at three museums in Xi’an, China, with 893 valid questionnaires collected. The results showed that the image of the museum has a significant impact on tourists' emotions and a significant positive impact on overall satisfaction and behavioral intention. Moreover, tourists' emotions significantly influence the overall satisfaction and behavioral intention; they play different mediating effects between museum image and behavioral intention. Finally, managerial and theoretical implications were discussed.

Role of Platform, Supplier and Medium in Online Trust Formation

2019 ◽  
Vol 15 (1) ◽  
pp. 58-70
Author(s):  
You Yan ◽  
Zhao Dongmei ◽  
Yang Weining
Keyword(s):  
Electronic Commerce ◽  
Structural Equation ◽  
Negative Impact ◽  
Positive Impact ◽  
Web Design ◽  
Trust Model ◽  
Equation Modeling ◽  
Online Platform ◽  
Online Trust

Research literature suggests that online trust and commitment are the core constructs in building a sustainable electronic commerce relationship. This article investigates the respective roles of the platform, supplier and medium in forming online trust, and determines whether these factors ultimately influence purchase intentions. It seeks to re-examine the trust model by McKnight and identifies how a trust model can be adapted in current business environments. A model is developed and tested by six constructs which have an impact on each other. Survey data from online platform customers (n = 386) are used to test the online trust hypotheses with structural equation modeling. As hypothesized, the results suggest that platform, supplier and medium have a positive relationship with online trust, and especially the platform has the highest positive impact. Among platform sub constructs, the web design, supplier rank and the privacy policy are crucial. After sale service, the company location and price strongly influence the supplier. For the medium sub constructs, 3rd party seals impact the medium more strongly than expert comments and consumer reviews. However, the medium has negative impact on behavioral intentions. The article identifies interesting differences between the original work by McKnight and the findings of this study, but basically concludes that the online trust theory applies to current electronic commerce market. Few studies have examined the role of platform, supplier and medium separately in forming online trust. This study divides platform and supplier into two separate constructs to meet the new market development. The modified model truly reflects the vibrant online platform environment and can provide better insight into managing the platform.

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