scholarly journals Understanding Users’ Satisfaction Towards Public Transit System in India: A Case-Study of Mumbai

2021 ◽  
Vol 10 (3) ◽  
pp. 155
Author(s):  
Rahul Das
Keyword(s):  
Service Quality ◽  
Public Transport ◽  
Travel Demand ◽  
Resource Constraints ◽  
Public Transit ◽  
Sampling Bias ◽  
Relevant Information ◽  
Transit System ◽  
Transport Services ◽  
Developing Cities

In this work, we present a novel approach to understand the quality of public transit system in resource constrained regions using user-generated contents. With growing urban population, it is getting difficult to manage travel demand in an effective way. This problem is more prevalent in developing cities due to lack of budget and proper surveillance system. Due to resource constraints, developing cities have limited infrastructure to monitor transport services. To improve the quality and patronage of public transit system, authorities often use manual travel surveys. But manual surveys often suffer from quality issues. For example, respondents may not provide all the detailed travel information in a manual travel survey. The survey may have sampling bias. Due to close-ended design (specific questions in the questionnaire), lots of relevant information may not be captured in a manual survey process. To address these issues, we investigated if user-generated contents, for example, Twitter data, can be used to understand service quality in Greater Mumbai in India, which can complement existing manual survey process. To do this, we assumed that, if a tweet is relevant to public transport system and contains negative sentiment, then that tweet expresses user’s dissatisfaction towards the public transport service. Since most of the tweets do not have any explicit geolocation, we also presented a model that does not only extract users’ dissatisfaction towards public transit system but also retrieves the spatial context of dissatisfaction and the potential causes that affect the service quality. It is observed that a Random Forest-based model outperforms other machine learning models, while yielding 0.97 precision and 0.88 F1-score.

The Evolution of Public Transport Policy in Hong Kong since 1981

2017 ◽  
Vol 1 ◽  
pp. 19
Author(s):  
Zhe Li
Keyword(s):  
Hong Kong ◽  
Public Transport ◽  
Traffic Congestion ◽  
Public Transit ◽  
Demand Management ◽  
Land Development ◽  
Transport Policy ◽  
Transit System ◽  
Public Transport System ◽  
Transport Services

Counting only the usable land, the population in Hong Kong is as dense as 34,000 people per square kilometer, and it has a highly efficient multi-modal public transport system. According to the experience of Hong Kong public transit system, highly reputable public transport services reveals that the the viability and sustainability of mass transit railways depend very much on accompanying transport policies and land development strategies. The ways to reduce traffic congestion from supply measures to demand management and change the transit mode from vehicle to railway are both based on Hong Kong’s actual situation. Finally this article emphasis on sustainable transport is a great experience which needs research with more in-depth thinking, and the evolution of public transport policy in Hong Kong is a good inspiration for the public transit development in the other great cities in the world.

The Evolution of Public Transport Policy in Hong Kong since 1981

2017 ◽  
Vol 1 (1) ◽  
pp. 19
Author(s):  
Zhe Li
Keyword(s):  
Hong Kong ◽  
Public Transport ◽  
Traffic Congestion ◽  
Public Transit ◽  
Demand Management ◽  
Land Development ◽  
Transport Policy ◽  
Transit System ◽  
Public Transport System ◽  
Transport Services

Counting only the usable land, the population in Hong Kong is as dense as 34,000 people per square kilometer, and it has a highly efficient multi-modal public transport system. According to the experience of Hong Kong public transit system, highly reputable public transport services reveals that the the viability and sustainability of mass transit railways depend very much on accompanying transport policies and land development strategies. The ways to reduce traffic congestion from supply measures to demand management and change the transit mode from vehicle to railway are both based on Hong Kong’s actual situation. Finally this article emphasis on sustainable transport is a great experience which needs research with more in-depth thinking, and the evolution of public transport policy in Hong Kong is a good inspiration for the public transit development in the other great cities in the world.

scholarly journals A GIS-Based Methodology for Evaluating the Increase in Multimodal Transport between Bicycle and Rail Transport Systems. A Case Study in Palermo

2021 ◽  
Vol 10 (5) ◽  
pp. 321
Author(s):  
Alessandro Emilio Capodici ◽  
Gabriele D’Orso ◽  
Marco Migliore
Keyword(s):  
High School ◽  
Public Transport ◽  
Choice Model ◽  
Rail Transport ◽  
Transport Systems ◽  
Sustainable Mobility ◽  
Transit System ◽  
Modal Choice ◽  
Transport Services ◽  
Multimodal Transport

Background: In a world where every municipality is pursuing the goals of more sustainable mobility, bicycles play a fundamental role in getting rid of private cars and travelling by an eco-friendly mode of transport. Additionally, private and shared bikes can be used as a feeder transit system, solving the problem of the first- and last-mile trips. Thanks to GIS (Geographic Information System) software, it is possible to evaluate the effectiveness of such a sustainable means of transport in future users’ modal choice. Methods: Running an accessibility analysis of cycling and rail transport services, the potential mobility demand attracted by these services and the possible multimodality between bicycle and rail transport systems can be assessed. Moreover, thanks to a modal choice model calibrated for high school students, it could be verified if students will be really motivated to adopt this solution for their home-to-school trips. Results: The GIS-based analysis showed that almost half of the active population in the study area might potentially abandon the use of their private car in favour of a bike and its combination with public transport systems; furthermore, the percentage of the students of one high school of Palermo, the Einstein High School, sharply increases from 1.5% up to 10.1%, thanks also to the combination with the rail transport service. Conclusions: The GIS-based methodology shows that multimodal transport can be an effective way to pursue a more sustainable mobility in cities and efficiently connect suburbs with low-frequent public transport services to the main public transport nodes.

scholarly journals MODELS OF PUBLIC TRANSPORT ORGANIZATION AND MANAGEMENT IN LITHUANIA AND FOREIGN COUNTRIES

2021 ◽  
Vol 13 (0) ◽  
pp. 1-10
Author(s):  
Justina Ranceva ◽  
Rasa Ušpalytė-Vitkūnienė
Keyword(s):  
Public Transport ◽  
Organization And Management ◽  
Sustainable Environment ◽  
Transport Services ◽  
Transport Organization ◽  
Management Scheme ◽  
Foreign Countries ◽  
Developing Cities ◽  
Mode Of Transport ◽  
Public Costs

Public transport is recognized as a more environmentally friendly mode of transport than cars for the same number of passengers. Many countries are investing heavily in public transport to make it not only greener, but also more convenient, more attractive, faster, more competitive and more accessible. In order to promote a sustainable environment, private, public and non-motorized transport must functionally complement each other to form balanced integrated systems. There are currently two main forms of organizing public transport: a government-oriented service and a market-oriented service. Positive changes in the field of public transport are possible if in the process involves not only state and municipal institutions, but also infrastructure planners, passenger carriers and inhabitants. Public transport must be seen as a means of developing cities and regions. The aim of the article is to analyze the existing models of public transport organization and management, to compare them and submit a proposal, on the basis of which management model it would be possible to submit proposals for the improvement of the organization of Lithuanian public transport. Good foreign countries practice in the management and organization of public transport shows that in some countries public transport is already organized not by individual municipalities but by regions. Based on the achievements of foreign countries, municipalities are recommended to cooperate and share experience in creating a common public transport network. It is necessary to create a management scheme in Lithuania for the development of public transport services, which at the same time would reduce public costs.

The Role of Mass Transport for Sustainable Public Transit in Developing Cities

2018 ◽  
pp. 416-442
Author(s):  
Belew Dagnew Bogale
Keyword(s):  
Public Transport ◽  
Traffic Congestion ◽  
Traffic Management ◽  
Public Transit ◽  
Addis Ababa ◽  
Sustainable Transportation ◽  
The Public ◽  
Developing Cities ◽  
Recent Project ◽  
Transit Performance

The need for an efficient public mass transportation system in the context of developing countries can well be overemphasized since a majority of the urban population continues to be either captive walkers or users of the public transport facility. In Addis Ababa, inadequacy of public transit and improper traffic management issues are dominant problems. Evidence indicates that solutions related to traffic congestion and accidents are still left behind the city. However, it is expected that the recent project interventions and initiatives will enhance the capability of the public transit to deliver effective and sustainable transportation. This chapter evaluates the public transit performance, the initiatives towards terminals, and the future models for implementation. It concludes that an integrated public mass transit system is vital to a sustainable future public transport in developing cities in general and in Addis Ababa in particular. Recommendations are forwarded in the chapter.

scholarly journals CUSTOMER PERCEPTION OF SERVICE QUALITY IN PUBLIC TRANSPORT

Transport ◽  
2014 ◽  
Vol 29 (3) ◽  
pp. 285-295 ◽  
Author(s):  
Dragana Grujičić ◽  
Ivan Ivanović ◽  
Jadranka Jović ◽  
Vladimir Đorić
Keyword(s):  
Service Quality ◽  
Transport System ◽  
Public Transport ◽  
Travel Demand ◽  
Travel Behaviour ◽  
Point Of View ◽  
Level Of Service ◽  
System Quality ◽  
The Public ◽  
Analysis Process

This paper presents the research and analysis process showing that transport system customers have a specific perception of service quality, as an indicator of transport system. Determining satisfactory level of service quality implies knowledge of travel demand and travel behaviour. There are a lot of elements that define the transport system quality. The goal of this paper is to identify the public transport system’s service quality elements that should be primarily acted on, in order to increase the level of service quality from transport system users’ (public transport users’ and non-users’) point of view, with minimal investment. The paper describes a specifically defined research methodology for determining service quality elements that should be primarily acted on, from the transport system users’ point of view. Methodology involves the use of Importance Performance Analysis (IPA) which is upgraded with the state preferences analysis. Presented methodology, which is used to determine user perception of service quality, can be considered to be universal. This methodology can be applied in other cities, with additional research that must precede its use. The methodology was tested on transport system users in Belgrade.

Discussion on the Land Using Mode of Conventional Public Transit Oriented City

2012 ◽  
Vol 209-211 ◽  
pp. 645-649
Author(s):  
Liang Guo ◽  
Hui He ◽  
Ling Ling Chen
Keyword(s):  
Land Use ◽  
Transport System ◽  
Public Transport ◽  
Public Transit ◽  
Transit System ◽  
Public Transport System ◽  
Urban Public Transport ◽  
Land Using

For the contradiction between the current urban public transport system and land use status in many small and medium-sized cities, the purpose of the paper is to present the counterplan framework of the land using mode and to provide mechanism and ensuring for the land using mode that matches the conventional public transit system.

Optimizing Public Transit Quality and System Access: The Multiple-Route, Maximal Covering/Shortest-Path Problem

2005 ◽  
Vol 32 (2) ◽  
pp. 163-178 ◽  
Author(s):  
Changshan Wu ◽  
Alan T Murray
Keyword(s):  
Service Quality ◽  
Shortest Path ◽  
Public Transit ◽  
The United States ◽  
Path Model ◽  
Transit System ◽  
Transit Service ◽  
Maximal Covering ◽  
Transit Ridership ◽  
Transit Agencies

Public transit service is a promising travel mode because of its potential to address urban sustainability. However, current ridership of public transit is very low in most urban regions—particularly those in the United States. Low transit ridership can be attributed to many factors, among which poor service quality is key. Transit service quality may potentially be improved by decreasing the number of service stops, but this would be likely to reduce access coverage. Improving transit service quality while maintaining adequate access coverage is a challenge facing public transit agencies. In this paper we propose a multiple-route, maximal covering/shortest-path model to address the trade-off between public transit service quality and access coverage in an established bus-based transit system. The model is applied to routes in Columbus, Ohio. Results show that it is possible to improve transit service quality by eliminating redundant or underutilized service stops.

P-TRANSQUAL: a service quality model of public land transport services

2015 ◽  
Vol 32 (6) ◽  
pp. 534-558 ◽  
Author(s):  
I Gede Mahatma Yuda Bakti ◽  
Sik Sumaedi
Keyword(s):  
Factor Analysis ◽  
Service Quality ◽  
Public Transport ◽  
Survey Method ◽  
Public Land ◽  
Quality Model ◽  
Content Type ◽  
Transport Services ◽  
The Stability

Purpose – The purpose of this paper is to test a model of service quality of public land transport services, especially paratransit services. Design/methodology/approach – This study used quantitative approach. Data were collected through a survey method using questionnaire. The respondents of the study are 880 passengers of paratransit services in Indonesia. Exploratory factor analysis and confirmatory factor analysis were performed in order to identify the dimensions of service quality and test the convergent and discriminant validity of the dimensions. Cronbach’s α analysis was carried out to test the reliability of the dimensions. In addition, criterion-based validity and the stability of the service quality model were also tested. Findings – A model of service quality of public land transport, namely P-TRANSQUAL, was tested. P-TRANSQUAL consists of four dimensions, which are comfort, tangible, personnel, and reliability. The model has been proven to have good validity, reliability, and stability for measuring service quality of paratransit services in Indonesia. Research limitations/implications – This research was carried out in a single developing country, namely Indonesia. Hence, the stability of the model needs to be tested in different cultures. Practical implications – Public transport managers can use P-TRANSQUAL to monitor, measure, and improve the service quality of the public transport they manage. Originality/value – This paper has tested a new model of service quality for public transport services, especially paratransit services.

scholarly journals A Trial-and-Error Toll Design Method for Traffic Congestion Mitigation on Large River-Crossing Channels in a Megacity

2021 ◽  
Vol 13 (5) ◽  
pp. 2749
Author(s):  
Xinyuan Chen ◽  
Yiran Wang ◽  
Yuan Zhang
Keyword(s):  
Public Transport ◽  
Traffic Congestion ◽  
Travel Demand ◽  
Design Method ◽  
Optimal Solution ◽  
High Volume ◽  
Large River ◽  
Urban Transport ◽  
Trial And Error ◽  
Transport Services

In this study, we addresse traffic congestion on river-crossing channels in a megacity which is divided into several subareas by trunk rivers. With the development of urbanization, cross-river travel demand is continuously increasing. To deal with the increasing challenge, the urban transport authority may build more river-crossing channels and provide more high-volume public transport services to alleviate traffic congestion. However, it is widely accepted that even though these strategies can mitigate traffic congestion to a certain level, they are not essential approaches to address traffic congestion. In this study, we consider a channel toll scheme for addressing this issue. Additional fares are applied to private vehicles, that an appropriate number of private vehicle drivers are motivated to take public transport or switch to neighboring uncongested river-crossing channels. To minimize the toll surcharge on both neighboring channels, while alleviating the traffic flow to a certain level, in this study, we provide a bi-objective mathematical model. Some properties of this model are discussed, including the existence and uniqueness of the Pareto optimal solution. To address this problem, a trial-and-error method is applied. Numerical experiments are provided to validate the proposed solution method.

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