scholarly journals Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain

2018 ◽  
Vol 2 (4) ◽  
pp. 74
Author(s):  
Stavros Tasoudis ◽  
Mark Perry

This study reports on the empirical findings of participatory design workshops for the development of a supportive automotive user experience design system. Identifying and addressing this area with traditional research methods is problematic due to the different user experience (UX) design perspectives that might conflict and the related limitations of the automotive domain. To help resolve this problem, we conducted research with 12 user experience (UX) designers through individual participatory prototyping activities to gain insights into their explicit, observable, tacit and latent needs. These activities allowed us to explore their motivation to use different technologies; the system’s architecture; detailed features of interactivity; and to describe user needs including efficiency, effectiveness, engagement, naturalness, ease of use, information retrieval, self-image awareness, politeness, and flexibility. Our analysis led us to design implications that translate participants’ needs into UX design goals, informing practitioners on how to develop relevant systems further.

Author(s):  
Stavros Tasoudis ◽  
Mark Perry

This study reports on empirical findings of participatory design workshops for the development of a supportive user experience design system in the automotive. Identifying and addressing this area with traditional research methods is problematic due to the different UX design perspectives that might be conflicting and the related automotive domain limitations. To help resolve this problem, we conducted research with 12 User Experience (UX) designers through individual participatory prototyping activities to gain insights on their explicit, observable, tacit and latent needs. These activities allowed us to explore their motivation to use different technologies; the system's architecture; detailed features of interactivity and describe user needs including Efficiency, Effectiveness, Engagement, Naturalness, Ease of Use, Information retrieval, Self-Image awareness, Politeness, and Flexibility. Our analysis led us to design implications that translate participants' needs into UX design goals, informing practitioners on how to develop relevant systems further.


Author(s):  
Bruno Giesteira ◽  
Joana Silva ◽  
Teresa Sarmento ◽  
Paulo Abreu ◽  
Maria Teresa Restivo

Developed within the scope of a SciTech research project, this chapter records in a procedural way the design centred on senior users for a set of three serious games for the eHealth field, designated by the authors as “Carnival.” The chapter, having as its leitmotif the project aforementioned, looking at its motivation, breaks down the systems augmented feedback interfaces—BodyGrip and SHaRe—to evaluate, rehabilitate, and monitor dexterity and manual strength. Topics related to empathy and well-being in the user experience design process, namely guidelines for empathy in different project phases, participatory design, inclusiveness, and amusement are identified. Withal listed the development phases of three games dynamics inherent to the “Carnival” set —“High Striker,” “Claw Machine,” “HotDog Sauce”—punctuating with the discussion and contributions to the e-health area describing its potential for Evaluate, rehabilitate, and monitor dexterity and manual strength.


2021 ◽  
Vol 33 (1) ◽  
Author(s):  
Trevor Chawana ◽  
Funmi Adebesin

Incorporating user experience (UX) design into system development processes can give an organisation competitive advantage over its rivals. Embedding UX design into system development processes requires investment in skilled professionals, who in turn follow a methodical process to make UX design an integral part of the organisation. Despite the value that can be added by UX design, demonstrating the return on investment (ROI) in UX remains a perennial challenge because of the difficulty associated with explicitly linking UX design with good ROI, to the exclusion of other system development processes. In this paper, we report on the current state of measuring ROI in UX design in a selection of South African organisations. We interviewed 33 UX professionals from four organisations to get insight into how ROI in UX design is measured in their respective organisations. The results showed that some participants were aware of the metrics that could be used to measure ROI in UX design. However, none of the four organisations were specifically calculating ROI in UX. Rather, ROI was being calculated on entire project.


i-com ◽  
2016 ◽  
Vol 15 (1) ◽  
Author(s):  
Anja Endmann ◽  
Daniela Keßner

AbstractCompanies are more and more interested in providing a positive user experience (UX). The aim is to offer a smooth and pleasant experience with the application at hand. As UX consultants, we often face the following basic questions at the start of user experience projects: How can we learn about the user processes in the scope of the project, that is, the activities a user needs to perform to achieve a certain goal? How can we gather the essential steps and stages of the user process and the experiences accompanying them? How do we identify where in the process user research is needed? In order to help answer these questions, we suggest the method of User Journey Mapping, which we developed and refined in the course of seven customer projects.


2022 ◽  
pp. 004728162110725
Author(s):  
Jason Tham ◽  
Tharon Howard ◽  
Gustav Verhulsdonck

This article follows up on the conversation about new streams of approaches in technical communication and user experience (UX) design, i.e., design thinking, content strategy, and artificial intelligence (AI), which afford implications for professional practice. By extending such implications to technical communication pedagogy, we aim to demonstrate the importance of paying attention to these streams in our programmatic development and provide strategies for doing so.


2021 ◽  
Vol 8 (4) ◽  
pp. 703
Author(s):  
Riyanthi Angrainy Sianturi

<p>Penelitian ini bertujuan untuk memaparkan proses penerapan User Experience Design (UXD) dalam pengembangan aplikasi mobile dengan studi kasus pertanian dan budidaya kopi. Latar belakang penulisan ini untuk menjembatani jarak antara petani dan fasilitator kopi dalam proses mencari dan berbagi informasi. Dalam proses penerapan UXD ini, peneliti melakukan tahapan dalam penerapan UXD yaitu preliminary research, prototype, user testing, dan maintenance. Dalam setiap tahapan akan menghasilkan output sesuai dengan tahapan yang sudah dilakukan. Pada tahapan preliminary research peneliti akan menentukan user, lokasi, dan akan melakukan user interviews dan observasi untuk mendapatkan informasi dan kebutuhan user. Luaran dari tahapan ini yaitu user persona, user stories, user scenario, dan user flows. Pada tahap prototyping, peneliti merancang prototype sesuai dengan kebutuhan user yang telah diperoleh pada tahap sebelumnya. Prototype yang sudah dirancang akan diuji kepada user, yang menjadi user testing pada tahap ini yaitu petani kopi dari Lumbanjulu, fasilitator kopi dari daerah Lumbanjulu dan Sipolha. Peneliti melakukan observasi dan menerima feedback user selama proses user testing. Hasil feedback user dan observasi dari peneliti diperbaiki pada tahap maintenance. Hasil dari penelitian adalah sebuah aplikasi berbasis android yang mengakomodir informasi cara budidaya kopi mulai dari penanaman, pemupukan, sanitasi kebun dan pembibitan. Fasilitator dapat menambahkan informasi pada aplikasi, sedangkan user hanya dapat membaca informasi yang tersedia.</p><p> </p><p><em><strong>Abstract</strong></em></p><p><em>This research aims to apply the User Experience Design (UXD) process in developing mobile applications for coffee farming. The application built to bridge the coffee farmers and facilitators in the process of finding and sharing the informations. There is no application that can facilitate farmers in getting good coffee farming information, and also concern about good user experience. For applying UXD process, researchers combines the general process of UXD with software development process, namely preliminary research, prototyping, user testing, maintenance, application development, heuristic evaluation, blackbox testing and user acceptance test. The success of application development is determined by the UXD process that was carried out first. Implementation is not immediately carried out before user needs was defined, so after the research stage, prototype is tested by the user. Application development is done after the user agrees the prototype design, which measured through the USE Questionnaire. Android-based applications are built to accommodate information on coffee farming from planting, fertilizing, sanitation gardens and nurseries. The facilitator can add information to the application, while the user can only read the information available. From the research process it was concluded that the application built meets user needs based on the functions provided in the application and the ease and satisfaction of use, as measured through the User Acceptance Test. Stages by the researcher can be used as a reference in developing applications that meet a good User Experience.</em></p><p><em><strong><br /></strong></em></p>


2021 ◽  
Vol 6 (1) ◽  
pp. 49-60
Author(s):  
Isnan Nugraha ◽  
Agung Fatwanto

User Experience (UX) is a term that has received a lot of attention in the last decade. The number of industries whose consider the importance of implementing the UX design process within their development cycle has increased. Therefore, we think it is  important to investigate how UX design processes are implemented in the industries. In this research, we take a qualitative approach with descriptive methods by investigating six information technology companies in Indonesia. As a result, we found that most of these information technology companies implement the UX design process as part of their operation and consider that the UX design process is an important part of software development. Each company has its order and priorities in regard to the UX design processes and only follows their established UX design process framework in order to meet their product development requirements. We also found that there are different UX design process approaches from these six companies.


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