scholarly journals Does the Medium Matter? Linking Citizens’ Use of Communication Platform for Information about Urban Policies to Decision to Trust in Local Government

2021 ◽  
Vol 13 (5) ◽  
pp. 2723
Author(s):  
Hyunkuk Lee
Keyword(s):  
Local Government ◽  
Information And Communication Technologies ◽  
Strong Relationship ◽  
Communication Technologies ◽  
Information Provision ◽  
Trust In Government ◽  
Government Information ◽  
Official Gazette ◽  
Central Hypothesis ◽  
Information And Communication

Information plays a formative role in citizens’ decision to trust their government. Given an increasingly diverse information environment, which is attributable to the diffusion of information and communication technologies (ICT)s, the Internet, and social media, we hypothesize that citizens’ use of a particular medium for information (online vs offline, and government source vs. non-government source) about their government plays an important and distinctive role in shaping citizens’ satisfaction with government information provision and trust in government. To address this central hypothesis, we analyze data from the 3068 citizen respondents. The findings of our study reveal that citizens’ use of the online medium for information about their government, such as information from local government web-media, lacks a strong relationship with their levels of satisfaction with government information provision and trust in government, while citizens’ use of different sources on the offline medium for information about their government, such as information from local government meeting or official gazette, is found to have a stronger association with citizens’ trust in government and satisfaction with government information provision.

scholarly journals The Access to the ICT Network as a Public Task of Local Government

2021 ◽  
Vol 19 (1) ◽  
pp. 175-195
Author(s):  
Katarzyna Chałubińska-Jentkiewicz
Keyword(s):  
Local Government ◽  
Information And Communication Technologies ◽  
Social Life ◽  
Public Funding ◽  
Communication Technologies ◽  
Network Access ◽  
Network Development ◽  
Human Right ◽  
Broadband Network ◽  
Information And Communication

The purpose of this paper is to describe the duties of local government units under the legal conditions related to access to the ICT network in Poland. Establishing public-private partnerships in the telecommunications sector, which is a field closely tied with cybersecurity, seems inevitable and necessary. The need to cooperate is the consequence of the development of information and communication technologies, which leads to their increasingly wide application in all aspects of social life. The tasks of local government involving network access have become key to the process of broadband network development. That is why public funding becomes particularly important in its absence, justified by the need to provide conditions for internet access as a human right. This has become especially topical as we face the challenges of COVID-19.

scholarly journals Considerações Sobre a Interação Sociedade-Estado Através das Redes Telemáticas

GEOgraphia ◽  
2009 ◽  
Vol 4 (7) ◽  
pp. 24
Author(s):  
Ester Limonad e Rainer Randolph
Keyword(s):  
Information And Communication Technologies ◽  
Critical Reflection ◽  
Communication Technologies ◽  
Government Information ◽  
Critical Reading ◽  
Object Based ◽  
The World ◽  
Information And Communication

RESUMO A meta deste ensaio é proceder a uma leitura crítica do papel e significado dos portais de governo eletrônico na atualidade em relação à superação (ou aprofundamento) de divisões sociais e espaciais existentes nas sociedades contemporâneas. O trabalho está organizado em três passos principais: primeiro é caracterizado, de forma descritiva, os principais elementos e constituintes do e-governo (i). A seguir são explicitadas as formas de disseminação do e-governo no mundo e no Brasil (ii). Finalmente, fazemos um primeiro esboço da nossa perspectiva a respeito deste objeto a partir de uma reflexão crítica das suas características e proposições (iii). Palavras-chave: governo eletrônico, tecnologias de informação e comunicação.ABSTRACT This essay aims to proceed a critical reading of the role and meaning of electronic government’s portals at the present time concerning the overcome (or deepening) of contemporary societies actual social and spacial divisions. The paper is organized in three main steps: first we characterize, in a descriptive way, e-government’s main elements and constituent (i). Afterwards e-government’s spread forms throughout the world and Brazil are clarified (ii). Finally, we make a first sketch of our perspective regarding this object based on a critical reflection of its characteristics and propositions (iii). Keywords: e-government; information and communication technologies.

scholarly journals Understanding E-Democracy Government-Led Initiatives for Democratic Reform

2013 ◽  
Vol 5 (2) ◽  
pp. 141-154 ◽  
Author(s):  
Julie Freeman ◽  
Sharna Quirke
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Information Provision ◽  
Civic Involvement ◽  
Democratic Reform ◽  
The United Kingdom ◽  
The Everyday ◽  
Democratic Engagement ◽  
Information And Communication ◽  
Ongoing Dialogue

Information and communication technologies (ICTs) offer opportunities for greater civic participation in democratic reform. Government ICT use has, however, predominantly been associated with e-government applications that focus on one-way information provision and service delivery. This article distinguishes between e-government and processes of e-democracy, which facilitate active civic engagement through two-way, ongoing dialogue. It draws from participation initiatives undertaken in two case studies. The first highlights efforts to increase youth political engagement in the local government area of Milton Keynes in the United Kingdom. The second is Iceland’s constitutional crowdsourcing, an initiative intended to increase civic input into constitutional reform. These examples illustrate that, in order to maintain legitimacy in the networked environment, a change in governmental culture is required to enable open and responsive e-democracy practices. When coupled with traditional participation methods, processes of e-democracy facilitate widespread opportunities for civic involvement and indicate that digital practices should not be separated from the everyday operations of government. While online democratic engagement is a slowly evolving process, initial steps are being undertaken by governments that enable e-participation to shape democratic reform.

E-Government Services Framework

2011 ◽  
pp. 373-378 ◽  
Author(s):  
Sushil K. Sharma
Keyword(s):  
Information And Communication Technologies ◽  
Health Care Services ◽  
Holistic Approach ◽  
Communication Technologies ◽  
Government Information ◽  
Government Services ◽  
Care Services ◽  
Law Enforcement Education ◽  
Information And Communication ◽  
American Society

E-government generally refers to the delivery of national or local government information and services via the Internet or other digital means (Relyea, 2002). E-government refers to the ability of government to interact electronically with citizens, businesses, and other governmental entities. The interaction may be in the form of obtaining information, filings, or making payments, and a host of other activities via the World Wide Web (Abramson & Means, 2001; Bertucci, 2003; Sharma, 2004; Sharma & Gupta, 2002). The benefits of e-government usually include improved: quality of citizen services, internal efficiencies, law enforcement, education and information, promotion and outreach activities, safety and security, health care services and management, and involvement of citizens in the democratic process. Many believe that e-government can provide seamless services to draw agencies together, leading to more citizen-centric services (Grönlund, 2002; Gurstein, 2000; Venkatachalam, Shore, & Sharma, 2003). Many countries have decided to employ information and communication technologies (ICTs) to enhance delivery of government services to their citizens, and are thus at various stages of e-government implementation (Ho, 2002; Holliday, 2002; Layne & Lee, 2001; Netchaeva, 2002; United Nations & American Society for Public Administration, 2002; Sharma, 2004; Sharma & Gupta, 2002, 2003; Taylor, 2002). After examining studies conducted by various researchers on e-government models and frameworks, this article presents a holistic approach to create an e-government framework.

scholarly journals The Impact of Information and Communication Technology (ICT) in Users’ Interaction Between the Academic Staffs – Scientist/Engineers in Malaysia

2012 ◽  
Author(s):  
Ahmadfauzi A. Wahab
Keyword(s):  
Information And Communication Technologies ◽  
Strong Relationship ◽  
Communication Technologies ◽  
Structured Interview ◽  
Flexible Work ◽  
Face To Face ◽  
Work Arrangements ◽  
Information And Communication ◽  
Research Organisations ◽  
The Impact

Recent workplace studies claim that the latest advancements in Information and Communication Technologies (ICTs) and flexible work arrangements have enabled alternative ways of working that can now provide a wider scope of interactivity across geographic distances, a scope that would have once restricted interaction among groups, if not prohibited it altogether. Such claim has challenged the conventional understanding which asserts that proximity among firms provides crucial face-to-face interaction in the inter-organisation collaboration. It is, however, debatable that the acceptance of the alternative workplace depends on the nature of the work, context, and culture of the organisation or nation. Therefore, this research examines the extent to which traditional locational assumptions and the proclaimed transformations performed in a developing country, such as Malaysia. The aim is to investigate the impact of university location – in terms of the characteristics of place and distance between places – to users’ face-to-face, and ICT interactions in the collaborations. This research analysed a structured interview conducted with 32 academic staffs in two universities, and 25 scientists and engineers in 15 research organisations. The findings showed that face-to-face interaction has strong relationship with distance, and the impact of telecommunication technology in replacing face-to-face interaction is rather small. Key words: ICT, face-to-face interactions, communication, location, distance, inter-organisation collaboration

The Challenges of Accessible Tourism Information Systems for Tourists With Vision Impairment

2021 ◽  
pp. 26-54
Author(s):  
Vicky Richards ◽  
Nic Matthews ◽  
Owen J. Williams ◽  
Ziad Khan
Keyword(s):  
Information Systems ◽  
Information And Communication Technologies ◽  
Information Needs ◽  
Communication Technologies ◽  
Information Provision ◽  
Assistive Technologies ◽  
Small Scale ◽  
Accessible Information ◽  
Information And Communication ◽  
Tourism Information

Developments in accessible tourism and the provision of information and communication technologies (ICT), mobile, and assistive technologies have arguably not resulted in equitable opportunities for vision-impaired people. This chapter outlines accessible information needs of vision impaired tourists, drawing upon a small-scale project of nine telephone interviews conducted by Wales Council of the Blind. It considers user experiences in the context of ICT to help vision impaired tourists navigate information systems such as travel apps, social media, and websites, assessing how these technologies meet user needs. Interviews focused on information provision, pre-planning and travel stages of the tourism system, and the challenges for universal design. Designers and tourism providers have roles as facilitators of accessible tourism, enabling vision-impaired tourists to feel included in experiences. This requires collaboration across the tourism ecosystem from digital developers and marketers alongside disabled people as active stakeholders.

The Place of ICT in Global Planning

2002 ◽  
pp. 136-149
Author(s):  
Abel Usoro
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Information Provision ◽  
Multinational Companies ◽  
Predictor Variables ◽  
The United Kingdom ◽  
Information And Communication ◽  
Global Planning ◽  
Potential Tool

There is a general agreement in the literature that social, technological, political, cultural, and economic factors encourage a greater number of businesses to globalize their operations and markets. To operate in more than one market or country involves complexity on a larger scale than to operate locally. The complexity is combined with increasing risks, a faster pace of change, and the difficulties of managing an organization in more than one country. Information and communication technologies (ICT) act not only as an imperative to globalize but also as a potential tool to help global managers to plan, and yet there is no conclusive study that these technologies are adequately providing assistance. Indeed, existing studies suggest that there is much room for improvement. At the same time, there is no coherent and well-tested theory to explain or predict the use of information and communication technologies for global planning. To bridge the knowledge gap, this paper presents a causal model that groups predictor variables of the use of ICT in global planning under organizational, ICT, personal, and infrastructural factors. It also reports on a pilot study in which one hundred questionnaires were distributed to multinational companies in the United Kingdom (UK) and in South Africa (SA) to collect information to examine the role of ICT in global planning using the model. The result suggested among others that the Internet forms the most popular platform for building global planning tools. Factors most important to managers include the provision of timely information, provision of report and presentation facilities, and support for group working and alternative (highly summarized and detailed) views of information. On the other hand, managers appear not to be very satisfied with the provision of technology for global planning, partly because it does not adequately provide for creativity needed in global planning. Recommendations are made based on the findings, and areas for further research to enhance the validity of the model are highlighted.

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