scholarly journals Exploring the Role of Tourists: Responsible Behavior Triggered by the COVID-19 Pandemic

2021 ◽  
Vol 13 (11) ◽  
pp. 5774
Author(s):  
Sarah Eichelberger ◽  
Manuela Heigl ◽  
Mike Peters ◽  
Birgit Pikkemaat

Responsible tourism implies that all actors involved in tourism take responsibility for their actions. The concept of responsible tourism has been extensively addressed in tourism research and practice. However, studies analyzing the tourists’ contribution to responsible tourism have been neglected. Considering that tourists have the potential to contribute to economic, environmental socio-cultural, and institutional sustainability, this study focuses on the role tourists can play in responsible tourism. It also examines how responsible behavior among tourists has been triggered by the COVID-19 pandemic. Thus, drawing on a planned behavior perspective by concentrating on the tourist contribution to sustainable tourism, responsible tourism behavior is investigated by means of 19 semi-structured interviews. The study found that tourists are not only sensitive to sustainability but that they also behave responsibly both on site and in their travel choices. At the same time, tourists pass the buck to suppliers and providers by requesting rules, information and opportunities for responsible tourism to be created. In this regard, implications for theory and practice can be derived by informing suppliers and providers about their requested responsibilities, as well as by adding a crisis perspective to the Theory of Planned Behavior (TPB).

2020 ◽  
Vol 28 ◽  
pp. 86
Author(s):  
Evangelina Da Silva Sousa ◽  
Larissa Cavalcante Albuquerque ◽  
Ana Paula Moreno Pinho ◽  
Raimundo Eduardo Silveira Fontenele

The objective of this research was to analyze the beliefs normative, behavioral, and perceived control related to teaching in the prison environment, from the perspective of the Theory of Planned Behavior (Ajzen, 1991). It is exploratory, descriptive research, with a qualitative approach. Eight semi-structured interviews were carried out, with teaching agents working in the education of youth and adults and projects related to education in prison in the metropolitan region of Fortaleza - Ceará. The content of the interviews was analyzed through content analysis. The results indicated that the planned behavior of teaching in the prison environment of the interviewees is guided by three types of beliefs: behavioral, normative and perceived control. The results add information about teaching in the prison environment, contributing to the area of education, by providing an understanding of the role of teachers in an environment provided with stigma and prejudice; and management, since the prison units are public institutions that deal with social projects, whose dynamics are driven by contingencies intrinsic to this environment, by disciplinary power and by normalization. Also, the importance of the Theory of Planned Behavior is reinforced as an adequate theoretical model to predict human behavior.


Author(s):  
Arnold Japutra ◽  
Sandra Maria Correia Loureiro ◽  
Shasha Wang

In this study, the researchers explore the antecedents of tourists’ intention to recommend a destination using an extended Theory of Planned Behavior (TPB). Two personal values (i.e., prosocial and maturity) and two personality traits (i.e., extraversion and agreeableness), which are rarely studied but important elements for marketers to better understand the market (e.g., segment the market), are examined. To test the extended model of TPB, a survey (n=312) was conducted with tourists in Portugal. The researchers find support for the hypothesis that tourists with higher prosocial values, maturity values, and extraversion personality traits are more likely to have a favorable attitude toward a destination and a tendency to recommend the destination. Theoretical and managerial implications are discussed.


2019 ◽  
Vol 90 ◽  
pp. 284
Author(s):  
Kevin Askew ◽  
John E. Buckner ◽  
Meng U. Taing ◽  
Alex Ilie ◽  
Jeremy A. Bauer ◽  
...  

2011 ◽  
pp. 1639-1666 ◽  
Author(s):  
Susan J. Winter ◽  
Connie Marie Gaglio ◽  
Hari K. Rajagopalan

Small and medium-sized enterprises (SMEs) face more serious challenges to their survival than do larger firms. To succeed, SMEs must establish and maintain credibility in the marketplace to attract the resources required for survival. Most co-opt legitimacy by mimicking the cues that signal credibility to convince potential stakeholders that something stands behind their promises. This research examines the role of information and communications technology (ICT) in legitimacy-building from the perspective of both SME founders and customers. In-depth, semi-structured interviews were conducted in a variety of industries to determine whether the ICT-related legitimacy schema from the customers’ perspective differs substantially from that of firm founders. Results indicate that customers compare the ICT information provided in SME’s sales pitches to pre-existing ICT expectations about the nature of desirable sales transactions. We describe the relationship between violations of ICT expectations, legitimacy, and purchase decisions. Implications for theory and practice are discussed.


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