scholarly journals A News Big Data Analysis of Issues in Higher Education in Korea amid the COVID-19 Pandemic

2021 ◽  
Vol 13 (13) ◽  
pp. 7347
Author(s):  
Jangwan Ko ◽  
Seungsu Paek ◽  
Seoyoon Park ◽  
Jiwoo Park
Keyword(s):  
Higher Education ◽  
Big Data ◽  
Data Analysis ◽  
College Education ◽  
Big Data Analysis ◽  
Second Phase ◽  
Public Attention ◽  
Job Market ◽  
Media Reports ◽  
The Government

This paper examines the main issues regarding higher education in Korea—where college education experienced minimal interruptions—during the COVID-19 pandemic through a big data analysis of news articles. By analyzing policy responses from the government and colleges and examining prominent discourses on higher education, it provides a context for discussing the implications of COVID-19 on education policy and what the post-pandemic era would bring. To this end, we utilized BIgKinds, a big data research solution for news articles offered by the Korea Press Foundation, to select a total of 2636 media reports and conducted Topic Modelling based on LDA algorithms using NetMiner. The analyses are split into three distinct periods of COVID-19 spread in the country. Some notable topics from the first phase are remote class, tuition refund, returning Chinese international students, and normalization of college education. Preparations for the College Scholastic Ability Test (CSAT), contact and contactless classes, preparations for early admissions, and supporting job market candidates are extracted for the second phase. For the third phase, the extracted topics include CSAT and college-specific exams, quarantine on campus, social relations on campus, and support for job market candidates. The results confirmed widespread public attention to the relevant issues but also showed empirically that the measures taken by the government and college administrations to combat COVID-19 had limited visibility among media reports. It is important to note that timely and appropriate responses from the government and colleges have enabled continuation of higher education in some capacity during the pandemic. In addition to the media’s role in reporting issues of public interest, there is also a need for continued research and discussion on higher education amid COVID-19 to help effect actual results from various policy efforts.

scholarly journals Optimizing Bus Passenger Complaint Service through Big Data Analysis: Systematized Analysis for Improved Public Sector Management

2016 ◽  
Author(s):  
Weng-Kun Liu ◽  
Chia-Chun Yen
Keyword(s):  
Big Data ◽  
Data Analysis ◽  
Public Sector ◽  
Environmental Sustainability ◽  
Research Area ◽  
Big Data Analysis ◽  
The Public ◽  
Demand Chain ◽  
Customer Complaint ◽  
The Government

With the advances in industry and commerce, passengers have become more accepting of environmental sustainability issues; thus, more people now choose to travel by bus. Government administration constitutes an important part of bus transportation services as the government gives the right-of-way to transportation companies allowing them to provide services. When these services are of poor quality, passengers may lodge complaints. The increase in consumer awareness and developments in wireless communication technologies have made it possible for passengers to easily and immediately submit complaints about transportation companies to government institutions, which has brought drastic changes to the supply-demand chain comprised of the public sector, transportation companies, and passengers. This study proposed the use of big data analysis technology including systematized case assignment and data visualization to improve management processes in the public sector and optimize customer complaint services. Taichung City, Taiwan was selected as the research area. There, the customer complaint management process in public sector was improved, effectively solving such issues as station-skipping, allowing the public sector to fully grasp the service level of transportation companies, improving the sustainability of bus operations, and supporting the sustainable development of the public sector-transportation company-passenger supply chain.

scholarly journals Implementasi Big Data Analytical Untuk Perguruan Tinggi Menggunakan Machine Learning

2021 ◽  
Vol 2 (1) ◽  
pp. 77-88
Author(s):  
Rakhmat Purnomo ◽  
Wowon Priatna ◽  
Tri Dharma Putra
Keyword(s):  
Higher Education ◽  
Machine Learning ◽  
Decision Making ◽  
Big Data ◽  
Data Analysis ◽  
Student Performance ◽  
Big Data Analytics ◽  
Big Data Analysis ◽  
Process Data ◽  
Grouping Students

The dynamics of higher education are changing and emphasize the need to adapt quickly. Higher education is under the supervision of accreditation agencies, governments and other stakeholders to seek new ways to improve and monitor student success and other institutional policies. Many agencies fail to make efficient use of the large amounts of available data. With the use of big data analytics in higher education, it can be obtained more insight into students, academics, and the process in higher education so that it supports predictive analysis and improves decision making. The purpose of this research is to implement big data analytical to increase the decision making of the competent party. This research begins with the identification of process data based on analytical learning, academic and process in the campus environment. The data used in this study is a public dataset from UCI machine learning, from the 33 available varibales, 4 varibales are used to measure student performance. Big data analysis in this study uses spark apace as a library to operate pyspark so that python can process big data analysis. The data already in the master slave is grouped using k-mean clustering to get the best performing student group. The results of this study succeeded in grouping students into 5 clusters, cluster 1 including the best student performance and cluster 5 including the lowest student performance

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