scholarly journals Decision-Making Procedures and Their Relation to Knowledge Management and Quality Management

2022 ◽  
Vol 14 (1) ◽  
pp. 572
Author(s):  
Ivan Litvaj ◽  
Olga Ponisciakova ◽  
Dana Stancekova ◽  
Jaroslava Svobodova ◽  
Jozef Mrazik
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Quality Management ◽  
Theory And Practice ◽  
Decision Making Process ◽  
Practical Applications ◽  
Decision Making Processes ◽  
The Individual ◽  
Support Decision Making ◽  
Great Complexity

The environment in which managers currently operate is dynamic and turbulent. This fact affects the great complexity and dynamism of changes. Thus, decision-making becomes more complex in the context of sustainability. Decisive decision-making is becoming rare, and the challenge of globalization is increasing. Under its influence, decision-making is no longer deterministic. Decision-making processes prevail in conditions of uncertainty. In this context, there is a very intense need to be acquainted with progressive tools to support decision-making and management and to apply the acquired knowledge in practice. This paper focuses on three related areas. We are talking about knowledge management in connection with the most important contributing element—decision-making with quality management. We deal with the characteristics of the individual areas, defining their mutual relationship on a systemic basis. The paper also points to the necessary connection between theory and practice. More specifically, it points to the practical applications of management to decision-making as a managerial function and, at the same time, related to decision-making in quality management. Subsequently, we define the links to knowledge management with an emphasis on the use of procedures, methods, and knowledge in the decision-making process, which we use in theory and practice in quality management.

scholarly journals BOSNIAN MODEL OF DEMOCRATIC AUTHORITY: CONDITION FOR STABILIZATION OF BOSNIA AND HERZEGOVINA?

2016 ◽  
Vol 6 (1) ◽  
pp. 64-69
Author(s):  
Dženeta Omerdić ◽  
Keyword(s):  
Decision Making ◽  
Bosnia And Herzegovina ◽  
State Government ◽  
State Level ◽  
Fundamental Rights ◽  
Decision Making Process ◽  
Democratic Authority ◽  
Decision Making Processes ◽  
Fundamental Rights And Freedoms ◽  
The Individual

The principle of non-discrimination in modern legal systems, both at national and at regional and global levels of government, is the primary prerequisite for the realization of all other (fundamental) rights and freedoms. The essence of this principle, which is, in fact, inextricably linked to the principle of equality in rights, is reflected in the requirement to ensure to all persons, without discrimination on any basis, the realization and enjoyment of the fundamental rights and freedoms that are guaranteed by provisions of the national constitutions, Laws and other legal acts. The functionality of the entire state government of Bosnia and Herzegovina is often hindered by the complex decision-making processes at all state levels which lead to obstruction of the entire decision-making process. Such a disfunctional decision-making process on the state level poses a threat and disables the Bosnian plural society to respond to the modern challenges of a democratic functioning state.The Bosnian model of democratic authority is trying to determine the individual primarily as a citizen, to which they bind certain rights and duties, but without neglecting the fact that citizens enjoy certain rights (and obligations) that belong to them based on their affiliation to a particular collectivity. Bosnian society as a community of citizens and a community of communities should not ignore any of the aforementioned sides of human nature.

Using KMS as a Tool to Improve Decision Making Process

2013 ◽  
pp. 1-11 ◽  
Author(s):  
Rawan Khasawneh ◽  
Emad Abu-Shanab
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Management Practices ◽  
Decision Making Process ◽  
Sustained Competitive Advantage ◽  
Decision Making Processes ◽  
Strategic Goals ◽  
Development Processes ◽  
The Right ◽  
Future Work

Knowledge plays a central role in the decision making process, and it provides a better foundation for managers to make high quality decisions. On the other hand, having the right knowledge at the right time to make the right decision is becoming a competitive weapon utilized by organizations to achieve sustained competitive advantage and other strategic goals. Based on that, it is important for organizations to manage their knowledge (organization intellectual asset) in a more effective and efficient way in order to gain such benefits. This chapter explores knowledge management and decision-making processes and its general concepts, reviews several conceptual frameworks of knowledge management that affect the decision making process proposed in the literature, and demonstrates several knowledge-management practices in software development processes. Conclusions and proposed future work are stated at the end of the chapter.

Assessing Knowledge Management Systems Usage in Supporting Decision Making Processes in Organizations

2014 ◽  
pp. 326-340 ◽  
Author(s):  
Mahmoud Abdelrahman ◽  
K. Nadia Papamichail ◽  
Simon French
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Knowledge Economy ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Critical Factors ◽  
Public And Private ◽  
Decision Making Processes ◽  
Support Decision Making

With the advent of the knowledge economy and the growing importance of knowledge societies, organizations are constantly seeking new ways of leveraging knowledge assets to support Decision Making (DM) processes. This chapter presents an initial insight to the little-researched phenomenon of how Knowledge Management Systems (KMSs) can support DM processes in organizations. A synthesis of ideas from a literature review suggests a new conceptual framework with several critical factors that organizations should take into account to assess the usage of KMSs tools in supporting DM processes in organizations. The proposed framework, “USUQ,” will benefit managers in both public and private sectors in knowing how the Usage, Satisfaction, Usefulness, and the Quality of using KMSs can support DM processes.

Teachers' Decision-Making Process

2019 ◽  
pp. 79-100
Author(s):  
Britt Tatman Ferguson ◽  
Suzanne Evans ◽  
Nilsa J. Thorsos
Keyword(s):  
Decision Making ◽  
Teaching Practices ◽  
Children With Disabilities ◽  
Positive Impact ◽  
Decision Making Process ◽  
Effective Strategies ◽  
Decision Making Processes ◽  
The Individual

This chapter examines teachers' decision-making processes of selecting and implementing inclusive literature, especially in relation to children with disabilities, in their teaching practices. Inclusive literature celebrates diversity helping the individual see himself as well as others. Inclusive literature educates everybody about everyone, and books can help reduce prejudice. Diversity in literature impacts how children view disability and allows them to understand society. Realistic portrayals of a character with a disability can have positive impact on attitudes of students without disabilities towards peers with disabilities. The chapter will address effective strategies for selecting relevant and appropriate stories and books. In addition, the chapter will address effective strategies for using inclusive literature.

scholarly journals The role of knowledge management in the decision- making processes of workers at Aqaba Container Port Company (ACT) in Jordan: دور إدارة المعرفة في عمليات اتخاذ القرار لدى العاملين في شركة ميناء حاويات العقبة في الأردن

2020 ◽  
Vol 4 (9) ◽  
Author(s):  
Fayiz Emad Addin Awad Sharari
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Knowledge Generation ◽  
Decision Making Process ◽  
Container Port ◽  
Decision Making Processes ◽  
Objective System

The study aimed to reveal the role of knowledge management in decision- making processes among workers at Aqaba Container Port Company in Jordan، the study sample consisted of (193) males and (57) females، and among the most important findings of the study: there are statistically significant differences between Average degrees of variables (knowledge generation، knowledge storage، knowledge distribution، and application of knowledge) that were in favor of females and also here are statistically significant differences for the decision- making process that were in favor of males، and also that knowledge management is an important and necessary tool for practicing the various administrative activities in the company، and work to provide requirements and requirements for applying knowledge management in the company and in other fields، where the researcher made the following recommendations: The need for the company to adopt an objective system of material and moral incentives that rewards knowledge efforts، as well as encouraging workers to be creative and produce knowledge، and strive towards developing their knowledge capabilities.

Conflict and learning in inter-organizational online communities: negotiating knowledge claims

2014 ◽  
Vol 18 (5) ◽  
pp. 886-904 ◽  
Author(s):  
Julie Ferguson ◽  
Yvette Taminiau
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Online Communities ◽  
Development Aid ◽  
Theory And Practice ◽  
Content Type ◽  
Mutual Learning ◽  
Diverse Communities ◽  
Decision Making Processes ◽  
Knowledge Claims

Purpose – The purpose of this article is to analyze how learning occurs in inter-organizational online communities, despite highly diverse even conflicting knowledge claims among participants. Design/methodology/approach – We compared two inter-organizational communities in the domain of development aid through inductive qualitative case study. Findings – We found that diverse communities proved more likely to yield conflicting knowledge claims in terms of expertise, value consensus and formal position. However, they were also better positioned for enabling mutual learning, than communities with a more uniform representation. Research limitations/implications – We provide theoretical insights for knowledge management by showing how the negotiation of knowledge claims facilitates mutual learning in inter-organizational online communities. Practical implications – The findings are practically relevant for managers of knowledge-intensive organizations by showing how knowledge is shared in diverse online communities. The research also shows that the recognized challenges which diverse communities can yield are likely to be outweighed by their benefits: enabling mutual learning, generating useful expertise and a stronger negotiating position. Social implications – The paper conceives of a development approach that is more inclusive of non-dominant perspectives and solutions in decision-making processes, contributing to improved participation of marginalized people in decision-making processes. Originality/value – We add a new dimension to knowledge management literature, showing how conflict and learning can be a mutually reinforcing process. Contrary to prior knowledge-based views, we found that a diverse community, with a higher concentration of conflicting knowledge claims, facilitated mutual learning more adeptly than a more uniform community. This is important for knowledge management theory and practice because it shows how inter-organizational communities can benefit from heterogeneity, and how conflict can enable and even strengthen mutual learning.

The transformation of the decision-making process on the part of economic agents influenced by social constraints

2020 ◽  
Vol 16 (7) ◽  
pp. 1202-1222
Author(s):  
M.V. Grechko ◽  
L.A. Kobina ◽  
S.A. Goncharenko
Keyword(s):  
Decision Making ◽  
Consumer Choice ◽  
Social Constraints ◽  
Decision Making Process ◽  
Economic Knowledge ◽  
Economic Agents ◽  
The Individual ◽  
Contextual Environment ◽  
Economic Constraints ◽  
External Signals

Subject. The article focuses on the decision-making mechanism used by economic agents given the existing social constraints. Objectives. We devise applied toolkit to study how socio-economic constraints transform the decision-making mechanism used by economic agents. Methods. The study involves means of the expert survey, the method that streamlines economic knowledge. Results. Social constraints are illustrated to influence the decision-making mechanism used by economic agents, assuming that the individual mind relies on specific mechanisms to make judgments and decisions. Generally, the mechanisms are very useful, however they may generate serious errors during the decision-making process. Given the social constraints, economic agents were found to follow four mental models to make their decisions in case of the full or partial uncertainty, i.e. the representative relevance, accessibility, relations, heuristics (modeling). Conclusions and Relevance. The scientific ideas herein show that the inner architecture of a choice an individual makes determines his or her decisions. The decisions often depend on the contextual environment that gives external signals perceived by the individual while evaluating alternative ways. The findings can possibly be used as a mechanism to manage the consumer choice.

A Decision Methodology for Determining Suitable Post-Disaster Accommodations: Reconsidering Effective Indicators for Decision-making Processes

2020 ◽  
Vol 17 (3) ◽  
Author(s):  
S. M. Amin Hosseini ◽  
Albert de la Fuente ◽  
Oriol Pons ◽  
Carmen Mendoza Arroyo
Keyword(s):  
Decision Making ◽  
Case Studies ◽  
Natural Hazard ◽  
Recovery Process ◽  
Decision Making Process ◽  
Temporary Housing ◽  
Universal Approach ◽  
Decision Making Processes ◽  
Main Factors ◽  
Post Disaster

AbstractOne of the main challenges in assisting displaced persons who have lost their homes as a result of a natural hazard is the provision of adequate post-disaster accommodations, such as temporary housing. Although the need for temporary housing has increased around the world in recent years, it has been criticized on economic, environmental, and social grounds. A universal approach to post-disaster accommodations cannot successfully deal with this issue because each recovery process involves a unique set of conditions. Therefore, rather than defining a specific strategy, this study aims to present an approach capable of producing customized strategies based on contextual and social conditions. To this end, first, the main factors influencing the choice of post-disaster accommodations are identified through five case studies. It is concluded that all of the factors can be organized into three main vertices to simplify the highly complex issues involved in post-disaster accommodations. The case studies also show that the decision-making process consists of two main parts. To date, a recurring failure to distinguish between these two parts has led to unsuitable outcomes. Thus, this paper presents a new decision-making methodology, consisting of multiple steps, phases, and indicators based on the main vertices.

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