scholarly journals Hybrid Analysis of the Decision-Making Factors for Software Upgrade Based on the Integration of AHP and DEMATEL

Symmetry ◽  
2022 ◽  
Vol 14 (1) ◽  
pp. 172
Author(s):  
Dosung Kim ◽  
Mi Kim
Keyword(s):  
Decision Making ◽  
Information Systems ◽  
Industrial Revolution ◽  
Organizational Level ◽  
It Professionals ◽  
Decision Factors ◽  
Related Information ◽  
Decision Making Factors ◽  
Software Upgrade ◽  
Relationship Of

Software is a very important part to implement advanced information systems, such as AI and IoT based on the latest hardware equipment of the fourth Industrial Revolution. In particular, decision making for software upgrade is one of the essential processes that can solve problems for upgrading the information systems. However, most of the decision-making studies for this purpose have been conducted only from the perspective of the IT professional and management position. Moreover, software upgrade can be influenced by various layers of decision makers, so further research is needed. Therefore, it is necessary to conduct research on what factors are required and affect the decision making of software upgrade at various layers of organization. For this purpose, decision factors of software upgrade are identified by literature review in this study. Additionally, the priority, degree of influence and relationship between the factors are analyzed by using the AHP and DEMATEL techniques at the organizational level of users, managers and IT professionals. The results show that the priority, weight value, causal relationship of decision factors of users, managers and IT professionals who constitute the organizational level were very different. The managers first considered the benefits, such as ROI, for organization as a leader. The users tended to consider their work efficiency and changes due to the software upgrade first. Finally, the IT professionals considered ROI, budget and compatibility for the aspect of the managers and users. Therefore, the related information of each organizational level can be presented more clearly for the systematic and symmetrical decision making of software upgrade based on the results of this study.

Information Systems for the Management of the Organizations

2018 ◽  
pp. 96-116
Author(s):  
José Rascão
Keyword(s):  
Decision Making ◽  
Information Systems ◽  
Information Management ◽  
Global Economy ◽  
Business Management ◽  
Key Concepts ◽  
Relationship Of ◽  
The Relationship ◽  
Role Of Information

This chapter investigates the key concepts of information systems, as well as the role of information in the information management activities, in terms of supporting decision making by different organizations' managers in the literature of information sciences and business sciences. The information has become, in the global economy, a source of value for organizations, assuming a key role in contributing to the development of the performance of the same. The relationship of information management with business management helps the process of decision making.

scholarly journals Participatory Bullseye Toolkit Interview: Identifying Physicians’ Relative Prioritization of Decision Factors When Ordering Radiologic Imaging in a Hospital Setting

2018 ◽  
Vol 7 (1) ◽  
pp. 1-7 ◽  
Author(s):  
Michael F. Rayo ◽  
Chandni Pawar ◽  
Elizabeth B.-N. Sanders ◽  
Beth W. Liston ◽  
Emily S. Patterson
Keyword(s):  
Decision Making ◽  
Participatory Design ◽  
Cognitive Task ◽  
Hospital Setting ◽  
Patient Comfort ◽  
Diagnostic Efficacy ◽  
Decision Factors ◽  
Resident Physicians ◽  
Radiologic Imaging ◽  
Decision Making Factors

Critical Decision Method (CDM), a popular cognitive task analysis (CTA) method, is an in-depth retrospective interview that uses a historical non-routine incident to identify experts’ decision-making factors in complex socio-technical settings with high consequences for failure. However, it is challenging to use CDM to make comparisons, including those between experts and trainees. We describe an alternative CTA method used to study physicians’ decision making for ordering diagnostic imaging. After being primed with 11 simulated patient scenarios, nine attending and 11 resident physicians were asked to map out and present their decision-making process with a bullseye participatory design toolkit. Interviews were analyzed qualitatively, revealing four common decision factors: diagnostic efficacy, patient safety, organizational constraints, and patient comfort. The bullseye maps were used to quantitatively measure priority differences between these decision factors. Attending and resident physicians both prioritized diagnostic efficacy over the other factors (2.38 vs. 3.71, p <.01, and 2.59 vs. 3.52, p<.01, respectively), but attending physicians’ decisions had a higher proportion of non-diagnostic items (65% vs. 50%, p = .008). Our results demonstrate the usefulness of this method in eliciting decision factors for a complex, face-valid task and for identifying differences due to levels of expertise and training.

The Relationship of Some Personal and Situational Factors to IS Effectiveness

2001 ◽  
pp. 117-135
Author(s):  
Omar E.M. Khalil ◽  
Manal M. Elkordy
Keyword(s):  
Information Systems ◽  
User Satisfaction ◽  
Developed Countries ◽  
Organizational Level ◽  
Global Information ◽  
Information Systems Effectiveness ◽  
Global Information Systems ◽  
Systems Effectiveness ◽  
Relationship Of ◽  
The Relationship

Most, if not all, of the empirical evidence on information systems effectiveness and its associated factors is confined to the use of data from developed countries in particular from the USA. The findings of such research cannot necessarily be generalized to other environments where the social, economic and cultural characteristics are different. Such evidence needs to be first validated using cross-cultural research before it can be used to manage global information systems effectively. This chapter reports on the results of research aimed at testing the relationship of user’s age, tenure in the job, organizational level, education, training, duration of system use, and involvement in system development to information systems effectiveness, as measured by user satisfaction and systems usage. Data were collected from 120 managers in 22 Egyptian banks. Age, tenure in the job, and user involvement in systems development were found to be positively correlated with user satisfaction. However, age, organizational level and education were found to be negatively associated with system usage. While beneficial to the Egyptian IS managers, such evidence from developing countries should contribute to the building of a general theory of transnational global information systems.

Effectivness of Health Information System Applications: Clinical Information and Diagnosis-Treatment Systems in Turkey

2017 ◽  
Vol 5 (1) ◽  
pp. 122
Author(s):  
Assist. Prof. Dr. Demokaan DEMİREL
Keyword(s):  
Decision Making ◽  
Information System ◽  
Information Systems ◽  
Management Information System ◽  
Health Sector ◽  
Health Information System ◽  
Clinical Information ◽  
Clinical Decision ◽  
Clinical Information Systems ◽  
Management Information

The distinctive quality of the new social structure is that information becomes the only factor of production. In today's organizations, public administrators are directly responsible for applying information to administrative processes. In addition to his managerial responsibilities, a knowledge based organization requires every employee to take responsibility for achieving efficiency. This has increased the importance of information systems in the decision-making process. Information systems consist of computer and communication technology, data base management and model management and include activity processing system, management information system, decision support systems, senior management information system, expert systems and office automation systems. Information systems in the health sector aim at the management and provision of preventive and curative health services. The use of information systems in healthcare has the benefits of increasing service quality, shortening treatment processes, maximizing efficiency of the time, labour and medical devices. The use of information systems for clinical decision making and reducing medical errors in the healthcare industry dates back to the 1960s. Clinical information systems involve processing, storing and re-accessing information that supports patient care in a hospital. Clinical information systems are systems that are directly or indirectly related to patient care. These systems include electronic health/patient records, clinical decision support systems, nurse information systems, patient tracking systems, tele-medicine, case mix and smart card applications. Diagnosis-treatment systems are information-based systems used in the diagnosis and treatment of diseases. It consists of laboratory information systems, picture archiving and communication system, pharmacy information system, radiology information system, nuclear medicine information system. This study aims to evaluate the effectiveness of health information system applications in Turkey. The first part of the study focuses on the concept of information systems and the types of information systems in organization structures. In the second part, clinical information systems and applications for diagnosis-treatment systems in Turkey are examined. Finally, the study evaluates applications in the health sector qualitatively from the new organizational structure, which is formed by information systems.

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