scholarly journals Co-Creating New Directions for Service Robots in Hospitality and Tourism

2021 ◽  
Vol 2 (1) ◽  
pp. 43-61
Author(s):  
Francesc Fusté-Forné ◽  
Tazim Jamal
Keyword(s):  
Ethical Issues ◽  
Research Literature ◽  
Service Robots ◽  
Future Research ◽  
Research Attention ◽  
Research And Practice ◽  
Tourism Management ◽  
New Directions ◽  
Hospitality And Tourism ◽  
New Research

Research on the relationship between automation services and tourism has been rapidly growing in recent years and has led to a new service landscape where the role of robots is gaining both practical and research attention. This paper builds on previous reviews and undertakes a comprehensive analysis of the research literature to discuss opportunities and challenges presented by the use of service robots in hospitality and tourism. Management and ethical issues are identified and it is noted that practical and ethical issues (roboethics) continue to lack attention. Going forward, new directions are urgently needed to inform future research and practice. Legal and ethical issues must be proactively addressed, and new research paradigms developed to explore the posthumanist and transhumanist transitions that await. In addition, closer attention to the potential of “co-creation” for addressing innovations in enhanced service experiences in hospitality and tourism is merited. Among others, responsibility, inclusiveness and collaborative human-robot design and implementation emerge as important principles to guide future research and practice in this area.

E-Business Technologies in E-Market Literature

2011 ◽  
pp. 244-268
Author(s):  
Nikos Manouselis
Keyword(s):  
Conceptual Model ◽  
Market Research ◽  
Business Processes ◽  
Electronic Markets ◽  
Research Literature ◽  
Future Research ◽  
Research Attention ◽  
Novel Technologies

E-business processes are implemented through existing, as well as novel technologies. This book chapter focuses on the field of electronic markets (e-markets), and studies the technologies and solutions that are applied and proposed in this field. In particular, the chapter reviews e-market literature in order to identify which are the technological trends that have appeared in the e-markets field during the last decade. A conceptual model that allows for the classification of e-market research literature according to a number of technical topics is first introduced. Then, e-market literature is reviewed, and the technologies that seem to be attracting more research attention are identified. Representative contributions are discussed, and directions for future research are indicated. The overall aim of this chapter is to provide a blueprint of the literature related to e-business technologies for e-markets

The physical environment of office work: Future open plan offices

2020 ◽  
Vol 45 (3) ◽  
pp. 488-506
Author(s):  
Oluremi B Ayoko ◽  
Neal M Ashkanasy
Keyword(s):  
Physical Environment ◽  
Jel Classification ◽  
Future Research ◽  
Office Work ◽  
Interpersonal Processes ◽  
Research And Practice ◽  
Open Plan ◽  
Future Research Directions ◽  
New Research ◽  
New Forms Of Work

Different configurations of the physical environment of office work are rapidly changing the way office workers behave and perform at work. In particular, organisations today are progressively accommodating their employees in open plan offices (OPOs). In this article, we focus on the OPO and discuss its future and implications for research and practice. Specifically, we build on recent advances in the field to propose that new OPO configurations will require new forms of work behaviour involving new processes and practices, and new research approaches. In addition, we discuss possible areas of work that OPO environments of the future might affect; for example, work design, interpersonal processes, noise and distractions, human resource management (HRM) practices and leadership. Along these lines, we suggest future research directions and make recommendations to navigate the intersection of organisational behaviour (OB) and OPO research and practice. JEL Classification: M19

scholarly journals Trends in global research on sanitation: A 30-year perspective from 1990 to 2019

2020 ◽  
Author(s):  
Li Huang ◽  
Mi Zhou
Keyword(s):  
Developed Countries ◽  
Research Literature ◽  
Future Research ◽  
Relevant Research ◽  
Main Research ◽  
Sanitation Services ◽  
The Past ◽  
Sanitation And Hygiene ◽  
Main Determinants ◽  
New Research

In the past three decades, the field of sanitation has attracted much academic attention, and a large volume of relevant research results have emerged. In order to explore the characteristics and trends of global sanitation research literature, this paper presents a bibliometric analysis of 9559 articles published between 1990–2019 and extracted from the Web of Science Core Collection database. With the rapid increase in the number of related publications, both the breadth and depth of sanitation studies have increased significantly in the 21st century. In terms of multiple criteria, the comprehensive research strength of developed countries is greater than that of developing countries. The field is highly interdisciplinary, meaning that collaborations between research institutions are increasing. Keyword clustering analysis shows that the main research topics in the domain of sanitation are: (a) drinking water; (b) sustainability; (c) biofilm; (d) epidemiology; and (e) WaSH (i.e. Water, Sanitation and Hygiene). Meanwhile, keyword bursts analysis showed that the new research hotspots and frontiers mainly concentrated on: (a) sustainable development of sanitation services adapting to climate change; (b) main determinants affecting child malnutrition; (c) research based on global and multinational data; and (d) evaluations on various aspects of performance. This paper provides a better understanding of sanitation research trends that have emerged over the past 30 years, and can serve as a reference for future research.

scholarly journals Big data and analytics in hospitality and tourism: a systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marcello Mariani ◽  
Rodolfo Baggio
Keyword(s):  
Big Data ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Data Science ◽  
The Body ◽  
Future Research ◽  
Content Type ◽  
Tourism Management ◽  
Scientific Outputs ◽  
Hospitality And Tourism

Purpose The purpose of this work is to survey the body of research revolving around big data (BD) and analytics in hospitality and tourism, by detecting macro topical areas, research streams and gaps and to develop an agenda for future research. Design/methodology/approach This research is based on a systematic literature review of academic papers indexed in the Scopus and Web of Science databases published up to 31 December 2020. The outputs were analyzed using bibliometric techniques, network analysis and topic modeling. Findings The number of scientific outputs in research with hospitality and tourism settings has been expanding over the period 2015–2020, with a substantial stability of the areas examined. The vast majority are published in academic journals where the main reference area is neither hospitality nor tourism. The body of research is rather fragmented and studies on relevant aspects, such as BD analytics capabilities, are virtually missing. Most of the outputs are empirical. Moreover, many of the articles collected relatively small quantities of records and, regardless of the time period considered, only a handful of articles mix a number of different techniques. Originality/value This work sheds new light on the emergence of a body of research at the intersection of hospitality and tourism management and data science. It enriches and complements extant literature reviews on BD and analytics, combining these two interconnected topics.

Diversity Staffing: Inclusive Personnel Recruitment and Selection Practices

2013 ◽  
Author(s):  
Derek R. Avery ◽  
Patrick F. McKay ◽  
Sabrina D. Volpone
Keyword(s):  
Research Literature ◽  
Future Research ◽  
Job Seekers ◽  
Research And Practice ◽  
Personnel Recruitment ◽  
Selection Processes ◽  
Recruitment And Selection ◽  
Shed Light ◽  
Selection Practices

In this chapter, we discuss the research literature on diversity staffing to shed light on a topic that is increasingly important to both researchers and practitioners. To navigate the literature in this area, we organize our discussion around six basic questions confronting organizations as they pursue diversity during the recruitment and selection processes: (1)whyshould organizations staff for diversity, (2)whoshould recruit and select applicants, (3)whatmessages should organizations convey to job seekers, (4)whenshould organizations prioritize diversity staffing, (5)whereshould organizations recruit applicants, and (6)howshould organizations select for diversity. We also discuss several existing gaps in the literature and identify directions for future research and practice.

scholarly journals Are Future Professionals Willing to Implement Service Robots? Attitudes of Hospitality and Tourism Students towards Service Robotization

Electronics ◽  
2020 ◽  
Vol 9 (9) ◽  
pp. 1442 ◽  
Author(s):  
Milan Ivkov ◽  
Ivana Blešić ◽  
Branislav Dudić ◽  
Gabriela Pajtinková Bartáková ◽  
Zdenka Dudić
Keyword(s):  
Factor Analysis ◽  
Service Robots ◽  
Future Research ◽  
Extensive Literature ◽  
Dimensional Solution ◽  
Improve Model ◽  
Confirmatory Factor ◽  
Hospitality And Tourism ◽  
Hotel Managers ◽  
Two Stages

This paper aims to examine attitudes of hospitality and tourism students, as future professionals, towards willingness to implement service robots. The study proposes a new theoretical conceptual model that includes new constructs and items, differentiating it from the others. The model was formed based on the extensive literature review and the interview with an eight-member focus group (hotel managers and academic researchers). Data collection was performed in two stages, pilot research based on 82 respondents and the main study, with the final number of respondents being 236. The initial results of the exploratory factor analysis were further tested using the confirmatory factor analysis. After the exclusion of several items due to low factor loadings and in order to improve model validity, analyses further suggested a nine-dimensional solution with 45 items. The study findings reveal a positive relationship between seven constructs and students’ willingness to implement service robots, with the expected business outcome being the most influencing one. On the other hand, positive relation was not found for empathy and social influence constructs. Theoretical contributions and practical implications are discussed in the paper. In conclusion, study limitations and future research suggestions are provided.

Relationality in negotiations: a systematic review and propositions for future research

2017 ◽  
Vol 28 (3) ◽  
pp. 295-321 ◽  
Author(s):  
Junjun Cheng ◽  
Yimin Huang ◽  
Yong Su
Keyword(s):  
Systematic Review ◽  
Design Methodology ◽  
Future Research ◽  
Research Topics ◽  
Content Type ◽  
Negotiation Research ◽  
New Directions ◽  
New Research ◽  
Future Negotiation ◽  
Negotiation Literature

Purpose The purpose of this paper is to systematically review and analyze the important, yet under-researched, topic of relationality in negotiations and propose new directions for future negotiation research. Design/methodology/approach This paper conducts a systematic review of negotiation literature related to relationality from multiple disciplines. Thirty-nine leading and topical academic journals are selected and 574 papers on negotiation are reviewed from 1990 to 2014. Based on the systematic review, propositions regarding the rationales for relationality in negotiations are developed and future research avenues in this area are discussed. Findings Of 574 papers on negotiations published in 39 peer-reviewed journals between 1990 and 2014, only 18 papers have studied and discussed relationality in negotiations. This suggests that relationality as a theoretical theme has long been under-researched in negotiation research. For future research, this paper proposes to incorporate the dynamic, cultural and mechanism perspectives, and to use a qualitative approach to study relationality in negotiations. Originality/value This paper presents the first systematic review of the negotiation literature on relationality, and identifies new research topics on relationality in negotiations. In so doing, this research opens new avenues for future negotiation research on relationality.

scholarly journals Telecare at a crossroads? Finding researchable questions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
John Woolham ◽  
Paul Freddolino ◽  
Grant Gibson ◽  
Sarah Daniels
Keyword(s):  
Expert Opinion ◽  
Research Question ◽  
Cost Effective ◽  
Assistive Technologies ◽  
Future Research ◽  
Service Users ◽  
Content Type ◽  
Ethical Implications ◽  
New Directions ◽  
New Research

Purpose This paper aims to report on a structured attempt to develop new directions for research into telecare. Current research evidence suggests that telecare in the UK is not optimally cost-effective and does not deliver better outcomes than more traditional forms of care and support. To address this problem, an analysis of expert opinion about future directions for research is provided. Design/methodology/approach Two electronic surveys of UK based academic experts were conducted. Participants were drawn from a range of professional disciplines, including medicine, social care, occupational therapy and social policy and identified were by their contribution in this, or allied fields. The first survey included nine questions intended to identify at least one new research question that could form the basis of a funding proposal to the Nuffield Foundation, which provided “seedcorn” funding to support this work. Ten themes were identified following thematic analysis. The second survey asked participants to prioritise three of these themes. Findings Key themes emerging as priority areas for future research were as follows: the role of assessment in ensuring technology deployment meets the needs of service users; ethical implications of technology and how these might be addressed in the future; and the use of end user co-production/co-creation approaches in the development of new assistive technologies and digital enabled care. Research limitations/implications The findings are based on academic expert opinion; perspectives of practitioners, service users and family members are unrepresented. Practical implications The findings of this study could contribute to development of new directions for telecare research, and future strategic funding decisions in this rapidly changing field. Originality/value Evidence for sub-optimal outcomes for telecare requires new thinking. The authors are not aware of any other study that offers an analysis of expert opinion of fruitful areas for new research into telecare.

Dangerous Liaisons?

2022 ◽  
pp. 878-897
Author(s):  
Edgar Ramírez-Solís ◽  
Verónica I. Baños-Monroy
Keyword(s):  
Family Firms ◽  
Ethical Issues ◽  
Ethical Dilemmas ◽  
New Ventures ◽  
Theoretical Work ◽  
Future Research ◽  
Research Attention ◽  
Significant Research ◽  
Moral Problems ◽  
Succession Process

Entrepreneurship is an essential engine for economic growth and innovation. During the last two decades, there has been a lot of academic interest in this kind of activity but only recently has research attention been devoted to the ethical problems encountered by entrepreneurs and intrapreneurs. In this chapter, the authors highlight the ethical issues inherent to family firms. Intrapreneurs in a family business face uniquely moral problems related to fundamental fairness, succession process, copyright and brand use, and other challenges. For example, younger generations in family firms face a tricky balancing act between their loyalty to their families and finding new ventures or spin-offs based on the current business. This theoretical work aims to present some contemporary research in entrepreneurial ethics, examines the kinds of ethical dilemmas entrepreneurs and intrapreneurs face, identifies significant research topics and methodological approaches, and discusses possible directions for future research.

Organisational efficacy and the role of management control system in construction industry

2017 ◽  
Vol 5 (4) ◽  
pp. 51
Author(s):  
Nur Arfah Mustapha ◽  
Roshidi Hassan
Keyword(s):  
Control System ◽  
Management Control ◽  
Future Research ◽  
Management Control System ◽  
New Directions ◽  
Research Plan ◽  
Research Stream ◽  
New Research ◽  
Work Done

Management control system is putatively vital for management to resemble organisational performance.The objective of the study is to understand the role of management control system in organisational efficacy. Management control system has obtained growing attention within both academia and industry as part of OE. As works of literature grow, finding new directions by critically evaluating the research and identifying future trends has become central in advancing knowledge for the field. This paper will review some of the work done in this area of study. Applying management control system as a theoretical lens, we develop a research plan from current OE and management control system literature by offering propositions for future research where management control system may permeate contemporary OE topics. In doing so, we provide an initial foundation for organisational efficacy scholars to both incorporate the role of management control system effects into research and launch new research stream.

Sign in / Sign up

Export Citation Format

Share Document