Strategic Leadership Style and Commitment to Service Quality on Services Innovation in Local Enterprise Water Services

2018 ◽  
Vol 3 (3) ◽  
pp. 143-148
Author(s):  
Nur Afifah ◽  
Ilzar Daud
Keyword(s):  
Transformational Leadership ◽  
Service Quality ◽  
Leadership Styles ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Services Quality ◽  
Service Innovation ◽  
Water Services ◽  
Transactional Leadership Style ◽  
Transformational Leadership Style

Objective - This study explores and examines the theoretical framework regarding the influence of strategic leadership styles that include transformational leadership style and transactional leadership styles as well as their influence on commitment to service quality and how leadership style influences service innovation in local enterprise water services. Methodology/Technique - The number of respondents in this study were 120 employees who were selected using a purposive sampling method and were represented by each section relating to the task of serving customers. Structural Equation Modeling (SEM) is used to analyze the research data. Findings - The results show that transformational leadership style has an influence on commitment to services quality and service innovation. Novelty - Likewise, the transactional leadership style affects commitment to services quality, but it does not affect service innovation. Type of Paper: Empirical. Keywords: Transformational and Transactional Leadership Style; Commitment to Service Quality (CSQ); Service Innovation (SI). JEL Classification: M10. M11. M19

scholarly journals EFFECTS OF LEADERSHIP STYLE ON ORGANIZATIONAL PERFORMANCE: A SURVEY OF SELECTED SMALL SCALE ENTERPRISES IN IKOSI-KETU COUNCIL DEVELOPMENT AREA OF LAGOS STATE, NIGERIA

2012 ◽  
Vol 01 (07) ◽  
pp. 100-111
Author(s):  
Obiwuru Timothy C. ◽  
Okwu, Andy T. ◽  
Akpa, Victoria O. ◽  
Nwankwere, Idowu A.
Keyword(s):  
Transformational Leadership ◽  
Organizational Performance ◽  
Leadership Styles ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Small Scale ◽  
Performance Outcome ◽  
Transactional Leadership Style ◽  
And Performance ◽  
Transformational Leadership Style

This study has investigated the effects of leadership style on organizational performance in small scale enterprises. The major objective was to determine effect of leadership styles on performance in small scale enterprises. Transformational and transactional leadership styles were considered in this study. Transformational leadership behaviours and performance/outcome considered relevant in the study were charisma, inspirational motivation and intellectual stimulation/individual consideration; and effectiveness, extra effort and satisfaction, respectively. Transactional leadership bahaviours and performance/outcome variables were constructive/contingent reward and corrective/management by exception; and effort, productivity and loyalty/commitment, respectively. The study followed a survey design, and employed evaluative quantitative analysis method. Analysis was based on primary data generated through a structured Multifactor Leadership Questionnaire (MLQ) administered on respondents. Responses to research statements were scaled and converted to quantitative data via code manual developed for the study to enable segmentation of the data responses into dependent and independent variables based on leadership behaviours and associated performance variables. OLS multiple regression models were specified, estimated and evaluated. The result showed that while transactional leadership style had significant positive effect on performance, transformational leadership style had positive but insignificant effect on performance. The study concluded that transactional leadership style was more appropriate in inducing performance in small scale enterprises than transformational leadership style and, therefore, recommended transactional leadership style for the small enterprises with inbuilt strategies for transition to transformational leadership style as the enterprises developed, grew and matured.

scholarly journals PENGARUH GAYA KEPEMIMPINAN TRANSAKSIONAL, TRANSFORMASIONAL DAN DISIPLIN KERJA TERHADAP KINERJA GURU (KARYAWAN) DI KOTA MADIUN

2016 ◽  
Vol 4 (02) ◽  
Author(s):  
Satrijo Budiwibowo
Keyword(s):  
Transformational Leadership ◽  
Leadership Styles ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Linear Regression Analysis ◽  
Correlation Coefficients ◽  
Sampling Technique ◽  
Multiple Linear Regression Analysis ◽  
Transactional Leadership Style ◽  
Transformational Leadership Style

<p>Transactional leadership is described as providing an explanation of employees responsibilities and rewards they can expect if the specified standards is achieved. Transformational leadership approach motivates employees, so that they can thrive and achieve high levels of performance. In addition it is also necessary to support the performance of the good discipline of employees. Broadcasting companies who have employees working on the division of operational and management needed different leadership style to support the realization of optimal performance.</p><p> This study used a qualitative approach. Sample was 136 people who are determined by purposive sampling technique. The research instrument used Likert scale models. Data analysis using validity test, realibitas test, the classical assumption, hypothesis testing, multiple linear regression analysis, analysis of correlation coefficients and determination.</p><p> The results showed that together transactional leadership styles, transformational leadership styles, work discipline affect the performance of the company's employees broadcasting. Partially transactional and transformational leadership style had no effect on performance. And partially work discipline most dominant effect on performance.</p><p> <strong>Keywords</strong>: Influence of Transactional, Leadership Style and Discipline Performance</p>

Impact And Influence Of Leadership Style And Their Relationship In Corporate Hospitals With Reference To Chennai Hospitals

2019 ◽  
Vol 118 (11) ◽  
pp. 323-332
Author(s):  
P. LIBIA
Keyword(s):  
Transformational Leadership ◽  
Leadership Styles ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Management Practices ◽  
Negative Relationship ◽  
Laissez Faire ◽  
Transactional Leadership Style ◽  
Transformational Leadership Style ◽  
Goals And Objectives

The purpose of this study was to examine the relationships on leadership styles (transformational leadership style, transactional leadership style and laissez-faire leadership styles), and their practices in Chennai corporate hospitals. The success Organizational is too achieving its goals and objectives depend on the leaders of the organization and their leadership styles. The study revealed that the transformational leadership style has a significant, positive relationship on the leadership styles. However, we found that the transactional and laissez-faire leadership styles have a negative relationship to hospital management practices. Based on the results, it is recommended that hospitals recruit leaders with transformational style, and also hold seminars to train current leaders to become more transformational.  

Leadership Styles, Absorptive Capacity and Firm's Innovation

2018 ◽  
Vol 14 (3) ◽  
pp. 82-100
Author(s):  
Saad G. Yaseen ◽  
Saib Al-Janaydab ◽  
Nesrine Abed Alc
Keyword(s):  
Transformational Leadership ◽  
Leadership Styles ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Absorptive Capacity ◽  
Firm Innovation ◽  
Transactional Leadership Style ◽  
Knowledge Intensive ◽  
Transformational Leadership Style ◽  
The Relationship

The aim of this article is to investigate the relationship between leadership styles, absorptive capacity and firm's innovation in the Jordanian Pharmaceutical sector. It is a knowledge-intensive industry and one where effective leadership has been very substantial. Findings reveal that transformational leadership style and transactional leadership style are antecedents to absorptive capacity and a firm's innovation. The results confirm a significant and direct relationship between both leadership styles and firm innovation, and indirectly through absorptive capacity. Overall, the research's findings provide valuable insights for managers to foster absorptive capacity and innovation of their firms.

scholarly journals The Effect of Leadership Style and Work Motivation on The Performance of Academic Staff

2020 ◽  
Vol 1 (3) ◽  
pp. 145-154
Author(s):  
Meilana Widyaningsih ◽  
Mufti Arief Arfiansyah
Keyword(s):  
Transformational Leadership ◽  
Leadership Styles ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Work Motivation ◽  
Academic Staff ◽  
Simple Random Sampling ◽  
Total Sample ◽  
Transactional Leadership Style ◽  
Transformational Leadership Style

This study has purpose to analyze the effect of transactional leadership styles, transformational leadership styles, and motivation on the performance of academic staff. This study was conducted at the State Islamic Institute of Surakarta with a total sample of 30 respondents in 2020 by using simple random sampling.   The results of the analysis on the variable transactional leadership style showed the value of t = 3.183 and a probability of 0.002, which means that the transactional leadership style has an effect on the performance of academic staff. Then, the results of the analysis on transformational leadership style variables showed the value of tcount = 3.418 and a probability of 0.003, which means that the transformational leadership style has an effect on performance. And the results of the analysis on the work motivation variable showed the value of tcount = 2.251 and a probability of 0.032, when compared to ttable (2.056) which means that work motivation has an effect on performance.   Keywords: transformational leadership, transactional leadership, work motivation, and academic staff performance.

scholarly journals Perceived Effects Of Leadership Styles On Workers’ Performance In Package Water Producing Industry In Adamawa State, Nigeria

2015 ◽  
Vol 3 (12) ◽  
pp. 101-110
Author(s):  
Adamu Ahmed Girei
Keyword(s):  
Transformational Leadership ◽  
Servant Leadership ◽  
Leadership Styles ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Laissez Faire ◽  
Transactional Leadership Style ◽  
Improved Performance ◽  
Transformational Leadership Style ◽  
The Impact

This empirical paper examines the impact of transformational leadership, transactional leadership, laissez faire leadership and servant leadership styles on performance among employees of Package Water producing Industry in Adamawa State, Nigeria. SPSS v.20 Correlation and regression techniques were used to test the study hypotheses. The result provided support for three hypothesized relationships for the study. Specifically, transformational leadership style, transactional leadership style and servant leadership style have positive, strong and significant relationship with performance among the study sample. However, laissez faire leadership style was not found to be significantly related to performance among the employees. Therefore, it is recommended that, package Water enterprises managers/ owners should practice transformational leadership, servant leadership styles and transactional leadership for improved performance in the industry in Adamawa State, Nigeria.

scholarly journals Transformational Leadership, Transactional Leadership, and Employee Performance

2021 ◽  
Vol 3 (29) ◽  
pp. 58-69
Author(s):  
Fahad Alharbi ◽  
◽  
Abdoulrahman Aljounaidi ◽  
Keyword(s):  
Transformational Leadership ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Employee Performance ◽  
Positive Role ◽  
Transactional Leadership Style ◽  
Transformational Leadership Style ◽  
Different Cultures ◽  
The Relationship

This paper aims to investigate the relationship between independent and dependent variables. First relation between transformational leadership and employee performance. The second relation discuss in this paper between transactional leadership and employee performance. Researcher dependent on previous studies to conduct this research. Based on the previous studies reviewed and discussed, the results showed that the transformational leadership style has weak positive role effect on the employee performance inside organisations that they work in. However, the result of previous studies on the transactional leadership style refers to the strong positive role on employee performance in organisations that they work in. Leaders have to enhance the role of transactional leadership styles in organisations that they manage them, to improve and develop the relationship between them and their subordinates in to increase the performance of their employee. Leaders should not follow the transformational leadership style because the results of previous studies are refer to a weak positive role on employee performance , and need more studies on transformational leadership to prove the role of it in different cultures and organisations. For further research in this scope, researcher recommended to conduct research in different cultures or organisations to determine leadership style has strong positive role on employee performance beside transactional leadership.

scholarly journals PENGARUH KEPEMIMPINAN, MOTIVASI DAN STRES KERJA TERHADAP KINERJA KARYAWAN PADA DINAS PEKERJAAN UMUM DAN PENATAAN RUANG PROVINSI SUMATERA BARAT

2020 ◽  
Author(s):  
Rian Rional ◽  
Maria Magdalena
Keyword(s):  
Transformational Leadership ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Spatial Planning ◽  
Employee Performance ◽  
Public Works ◽  
West Sumatra ◽  
Transactional Leadership Style ◽  
Transformational Leadership Style ◽  
Work Done

In the problem of employee work performance in the West Sumatra industrial and trade department. In the company a productivity that does not support work productivity. the number of employees who do not understand the work done, employees are also not responsible for a job. because of the large amount of work done by employees given by superiors. The purpose of this study was to determine the effect of transformational leadership style and transactional leadership style on the employee performance of HR Division employees at the Department of Public Works of West Sumatra Spatial Planning. This type of research is quantitative. The population of this study were employees of the Human Resources Division of the Department of Public Works, West Sumatra Spatial Planning with 81 samples. Data is processed using multiple linear regression using a questionnaire. The results showed that transformational leadership style had a positive and significant effect on employee performance with a value of t arithmetic 2,281 &gt; t table 1,990, and sig value 0,001 &lt; 0.05 and transactional leadership style had a positive and significant effect on employee performance decisions with 3,066 t count,&gt; t table 1.990, and sig value 0.003 &lt; 0.05 and suggestions for further researchers to be able to use this research as a reference which will later provide a comparison in conducting further research.

scholarly journals Effect Of Leadership Style On The Behavior Employees With The Organization A Political Variable As Mediation (Studies On The Banks BRI In Madiun)

2013 ◽  
Vol 9 (2) ◽  
Author(s):  
Herman Ahmadi
Keyword(s):  
Transformational Leadership ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Positive Influence ◽  
Leadership Role ◽  
Political Organization ◽  
Role Behavior ◽  
Transactional Leadership Style ◽  
Transformational Leadership Style

The aim this study is to analyze the effect of leadership style (transformational and transactional) on employee behavior (in-role and extra-role), which mediated a political organization. The sample is 120 employees of Bank BRI in Madiun, a random sampling technique based on stem number of employees. Data analysis using SEM with LISREL program. The results of this study indicate that 1) Transformational leadership style has positive influence on behavior in the role of employees, 2) Transformational leadership style has no effect on extra-role behavior (Organizational citizenship behavior, OCB), 3) Transactional leadership style did not affect employees' behavior in role , 4) Transactional leadership style has positive influence on OCB behaviors (extra-role) of employees, 5) Transformational leadership style has positive influence on employees 'political organization, 6) Transactional leadership style has positive influence on employees' political organization, 7) Political organization negatively affect the behavior in the role of employees, 8) Political organization negatively affect the behavior of OCB (extra-role) of employees, 9) Political organization to mediate the influence of transformational leadership behaviors in the role of employees, 10 Political organizations mediate the influence of transformational leadership on OCB behavior (extra-role) employees, 11) Political organization to mediate the effect of transactional leadership role behavior in employees, and 12) Political organization to mediate the influence of transformational leadership on OCB behaviors (extra-role) of employees at Bank BRI in Madiun.Keywords: Transformational leadership style, Transactional Leadership Style, Political Organization, in-role behavior, extra-role behavior, and OCB

scholarly journals Influence of Age and Experience on Leadership Styles

2019 ◽  
Vol 8 (1) ◽  
pp. 48-52
Author(s):  
Asima Mushtaq ◽  
Ishtiaq Hussain Qureshi ◽  
Aakifa Javaid
Keyword(s):  
Transformational Leadership ◽  
Leadership Styles ◽  
Transactional Leadership ◽  
Leadership Style ◽  
Significant Influence ◽  
Transformational And Transactional Leadership ◽  
Transformational Leadership Style

The aim of this study is to investigate the influence of age and experience on the leadership styles of the managers, in the three selected banks of Kashmir division viz J&K Bank, SBI and HDFC. The study focuses on two leadership styles, namely transformational and transactional leadership styles. The study reveals that the transformational leadership style is the dominant leadership style among managers of all age and experience groups. Furthermore, the study reveals that the age and experience have no significant influence on leadership styles, although with the increase in age and experience transformational leadership style is exhibited more by the managers.

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