Islamic Law and National Cultures Impact on Modern Funeral Services Buying Ethical Perception and Behavioral Intention

The purpose of this paper is to analyze the impact of Islamic law and national cultures on the ethical perceptions and behavioral intentions of Muslim Indonesians in buying modern funeral services. A questionnaire was distributed among Muslim respondents who were doing their routine weekly Friday prayers in Sunda Kelapa, one of biggest mosques in Central Jakarta. Based on a total sample of 103 responses, structural equation modeling was used to test the research hypotheses. This research used the theory of reasoned action proposed by Ajzen to analyze behavioral intentions. Since the behavioral intentions were influenced by the ethical perceptions, the Hofstede national culture was deemed to play a significant role. The data analysis further suggested that the behavioral intentions in buying modern funeral services were strongly influenced by Islamic law (MUI Fatwa), Indonesia culture dimensions, and the ethical perceptions among Muslim Indonesians. Both Islamic law and Indonesian national culture (as a collectivist country) play a significant role in creating ethical perceptions and influence Muslim behavioral intentions in regard to buying modern funeral services.

Download Full-text

The Impact of National Culture on Information Systems Planning Autonomy

Journal of Global Information Management ◽

10.4018/jgim.2010070101 ◽

2010 ◽

Vol 18 (3) ◽

pp. 1-34 ◽

Cited By ~ 2

Author(s):

Dinesh A. Mirchandani ◽

Albert L. Lederer

Keyword(s):

Information Systems ◽

National Culture ◽

Structural Equation ◽

Multinational Firms ◽

Postal Survey ◽

Equation Modeling ◽

Systems Planning ◽

Culture Model ◽

The Impact ◽

Information Systems Planning

Hofstede’s national culture model has been applied in prior research to better understand the management of multinational firms. That research suggests that national culture may influence the information systems planning autonomy of the subsidiaries of multinational firms, but such an impact has not yet been tested empirically. A postal survey of 131 chief information officers and 103 senior non-IS managers of U.S. subsidiaries of such firms collected data to test hypotheses based on the model. Structural equation modeling using PLS-Graph 3.0 revealed that Individualism-Collectivism, Masculinity-Femininity, and Uncertainty Avoidance predicted autonomy for particular IS planning phases (as rated by the CIOs). On the basis of the supported hypotheses, the study provides evidence of the relevance of the national culture model to IS planning effectiveness and IS contribution. The study also suggests to subsidiary managers that an understanding of the national culture of their parent firm can help them gain an insight into the parent’s management perspective.

Download Full-text

The effect of brand authenticity on consumer–brand relationships

Journal of Product & Brand Management ◽

10.1108/jpbm-09-2017-1567 ◽

2019 ◽

Vol 28 (2) ◽

pp. 231-241 ◽

Cited By ~ 5

Author(s):

Hyunjoo Oh ◽

Paulo Henrique Muller Prado ◽

Jose Carlos Korelo ◽

Francielle Frizzo

Keyword(s):

Behavioral Intentions ◽

Structural Equation ◽

The Self ◽

Equation Modeling ◽

Content Type ◽

Brand Authenticity ◽

Key Factor ◽

The Usa ◽

The Impact ◽

The Relationship

Purpose This paper aims to explore the impact of brand authenticity on forming self-reinforcing assets (enticing-the-self, enriching-the-self and enabling-the-self), which subsequently influence the brand-self connectedness and consumers’ behavioral intentions. Design/methodology/approach The authors surveyed 347 consumers in the USA and Brazil and used structural equation modeling to test the relationship among brand authenticity, self-reinforcing assets, brand-self connectedness and behavioral intentions. Findings Brand authenticity was found to influence the self-reinforcing assets. In turn, the self-reinforcing assets promoted closeness toward the brand, thereby increasing the behavioral intentions of consumers to buy a product, visit a store/website in the future and recommend the brand to other people. Practical implications Marketing practitioners can use these results to promote better brand positioning by considering brand authenticity as a key factor in how consumers cognitively assess brands. Originality/value This paper shows that brand authenticity is a key antecedent of consumer–brand self-reinforcing assets.

Download Full-text

The impact of the student–instructor relationship on student-centric measures

Journal of Applied Research in Higher Education ◽

10.1108/jarhe-12-2020-0435 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Matti Haverila ◽

Kai Christian Haverila

Keyword(s):

Student Satisfaction ◽

Behavioral Intentions ◽

Structural Equation ◽

Business Students ◽

Perceived Value ◽

Equation Modeling ◽

Value For Money ◽

Content Type ◽

The Impact ◽

Student Instructor

PurposeOn the basis of the justice, attachment, social support, self-determination theories, this research paper examines the impact of the student–instructor relationship construct on the customer-centric measures of overall student satisfaction, and perceived value for money and their impact of the behavioral intentions as an endogenous construct. We considered universities as providers of complex services focusing on students' service quality and students as the customers of the higher education institutions.Design/methodology/approachA survey instrument was used to collect data among undergraduate and graduate business students in a medium-sized Canadian university (N = 178). Partial least squares structural equation modeling was used to analyze the strength, significance, and effect sizes of the relationships between the key constructs.FindingsThe results indicate that the student–instructor relationship is significantly related to student satisfaction and value for money perceptions. Also, the student satisfaction and behavioral intentions, value for money and student satisfaction, and value for money and behavioral intentions relationship were significant.Originality/valueThe perceived quality of student–instructor relationship and its relationship to customer-centric measures like satisfaction, value for money and behavioral intentions has received relatively little attention in previous research and was discovered to be an important contributor to the perceived student satisfaction and value for money. The importance of the student–instructor relationship is further emphasized indirectly via the perceived value for money construct to student satisfaction.

Download Full-text

Peran Employee Relationship Proneness Terhadap Sikap Dan Perilaku Loyalitas Karyawan Rumah Sakit Islam Ibnu Sina Pekanbaru

Jurnal Daya Saing ◽

10.35446/dayasaing.v2i1.41 ◽

2016 ◽

Vol 2 (1) ◽

pp. 18-29

Author(s):

Zulia Khairani

Keyword(s):

Significant Role ◽

Structural Equation ◽

Affective Commitment ◽

Equation Modeling ◽

Employee Relations ◽

Normative Commitment ◽

Intention To Stay ◽

Positive Role ◽

Employee Relationship ◽

The Impact

Abstract: This study is aimed at understanding and discovering the influence of employee relations towards the loyalty attitude dimension. Furthermore, It also attempts to find out and comprehend the impact of loyalty attitude dimension of employee on each of the dimension. The data of this research was gathered by mean of questionnaires which were delivered to 130 respondent selected using purposive sampling. Structural Equation Modeling (SEM) had been used as the main analysis technique. The result of this study demonstrates that the tendency of employee relation has a significant positive role in building effective commitment. Conversely, it does not show any significant positive role on both calculative and normative commitment. In addition, It is also observed that affective commitment has only positive significant role in building intention to stay attitude. Meanwhile, calculative and normative commitment have resulted in insignificant positive role towards intention to stay. Each of the loyalty attitude dimensions; affective, calculative and normative commitments have no significant role towards positive variable dimensions (WOM), insensitivity towards benefit and complain. Keywords: Employee Relationship Proneness, attitude, behavior, loyality.

Download Full-text

Multiple pathways linking environmental knowledge and awareness to employees’ green behavior

Corporate Governance ◽

10.1108/cg-08-2016-0168 ◽

2018 ◽

Vol 18 (1) ◽

pp. 81-103 ◽

Cited By ~ 19

Author(s):

Ali Safari ◽

Reza Salehzadeh ◽

Razieh Panahi ◽

Samaneh Abolghasemian

Keyword(s):

Behavioral Intentions ◽

Structural Equation ◽

Environmental Knowledge ◽

Equation Modeling ◽

Environmental Attitude ◽

Statistical Population ◽

Content Type ◽

Iron And Steel ◽

Green Behavior ◽

The Impact

Purpose The purpose of the present research is to investigate the impact of environmental knowledge and awareness on green behavior with respect to behavioral intentions, environmental attitude and green commitment as mediator variables. Design/methodology/approach The statistical population included the managers of Esfahan Mobarakeh Steel Company in Iran. In total, 135 questionnaires were distributed among relevant managers, out of which 120 questionnaires were returned and analyzed using structural equation modeling method. Findings The findings of the study showed that environmental knowledge and awareness has a significant direct effect on managers’ green behavior (β = 0.42). Also, environmental knowledge and awareness has a significant indirect effect on managers’ green behavior through behavioral intentions (β = 0.34), environmental attitude (β = 0.19) and green commitment (β = 0.33). Originality value This study is among the first to simultaneously investigate the multiple pathways from environmental knowledge and awareness to green behavior. The second contribution of the present study is considering green behavior of personnel in the iron and steel industry in a developing country.

Download Full-text

Athlete brand image influence on the behavioral intentions of Generation Z

Social Behavior and Personality An International Journal ◽

10.2224/sbp.9533 ◽

2021 ◽

Vol 49 (2) ◽

pp. 1-13

Author(s):

Jin Ho Shin ◽

Jeong Woo Lee

Keyword(s):

Behavioral Intentions ◽

Structural Equation ◽

Role Model ◽

Brand Image ◽

Equation Modeling ◽

The Sustainable Development ◽

Generation Z ◽

Consumer Segment ◽

Asian Context ◽

The Impact

We investigated the effect of athlete brand image (ABI) on Generation Z's behavioral intentions, when controlling for congruency of advertised products. We are the first to apply the relatively new concept of ABI to the intent of behavior in a specific consumer segment in an East Asian context. Data from a survey of 563 Korean respondents were analyzed using structural equation modeling. The results show that congruency acted as a mediator in the conceptual model. The findings also suggest that sportsmanship, role model, and relationship effort appeared to be the most important attributes of ABI. Consequently, athletes and their agents should concentrate on specific attributes to develop stronger brand images. By better understanding the impact of ABI on Generation Z, marketers can effectively target this unique consumer base, which will enable the sustainable development of the advertising market.

Download Full-text

Brand equity and customer behavioral intentions: a mediated moderated model

International Journal of Bank Marketing ◽

10.1108/ijbm-09-2016-0139 ◽

2018 ◽

Vol 36 (1) ◽

pp. 19-40 ◽

Cited By ~ 13

Author(s):

Meena Rambocas ◽

Vishnu M. Kirpalani ◽

Errol Simms

Keyword(s):

Customer Satisfaction ◽

Brand Equity ◽

Behavioral Intentions ◽

Structural Equation ◽

Management Strategies ◽

Strong Relationship ◽

Equation Modeling ◽

Content Type ◽

And Gender ◽

The Impact

Purpose The purpose of this paper is to examine the relationship between brand equity and customer behavioral intentions to repeat purchases, willingness to pay a price premium, switch and provide positive word of mouth. It further explores the mediating role of customer satisfaction and the moderating impact of customer age, education and gender on these relationships. Design/methodology/approach Data were collected from 283 banking customers and analyzed with structural equation modeling. Findings The results supported a strong relationship between brand equity and all four measures of behavioral intent with customer satisfaction partially mediating these relationships. In addition, the results supported the moderating effect of customer age and education on the customer satisfaction-switch relationship. Practical implications The study provides a useful perspective on the impact of brand building investments on consumers’ behavioral intentions, which bank managers can use to monitor and evaluate the outcome of branding initiatives and relationship management strategies. Originality/value The study provides a nuanced understanding of the effect of brand equity on consumer behavioral intentions. It also explains the mediating and moderating effects of customer satisfaction and demographical characteristics.

Download Full-text

The Influence of Social Media Communication on Consumer's Attitudes and Behavioral Intentions Concerning Brand-Sponsored Events

Event Management ◽

10.3727/152599518x15403853721268 ◽

2019 ◽

Vol 23 (6) ◽

pp. 835-853 ◽

Cited By ~ 3

Author(s):

Bruno Schivinski ◽

Daniela Langaro ◽

Christina Shaw

Keyword(s):

Social Media ◽

Behavioral Intentions ◽

Structural Equation ◽

Online Survey ◽

Brand Attitude ◽

Equation Modeling ◽

Media Communication ◽

Intentions To Participate ◽

Social Media Communication ◽

The Impact

Social media communication was suggested to influence consumers on their decision process of participating in events. Despite the relevance of evaluating this proposition, the effects of social media brand-related communications on event attendance were not yet validated. To address this literature gap, it was evaluated whether firm-created and user-generated social media brand-related content influenced consumers' attitudes and, consequently, their intentions to participate in brand-sponsored events. Additionally, the mediating role of consumers' attitudes towards the brand and the event was examined. An online survey (n = 307) was implemented and results were analyzed with structural equation modeling (SEM). The findings contribute to managers and scholars in the field of events marketing in general and brand-sponsored events in specific, by means of proposing and validating a model that confirms (1) the effects of firm-created social media (SM) brand-related content on brand attitude, (2) the influence of user-generated SM brand-related content on both brand and event attitudes, (3) the impact of brand attitude on event attitude, (4) the influence of event attitude on the consumers' intentions to participate; and (5) identifies different arrays revealing how consumers' attitudes towards the brand and the event mediate the relationship between SM communications on consumers' behavioral intentions, while distinguishing the type of SM brand-related content source.

Download Full-text

PERSEPSI KOMPATIBILITAS, PERSEPSI TRIABILITY TERHADAP INTENSI PERILAKU SERTA DAMPAKNYA PADA PENGGUNAAN MOBILE BANKING BANK RAKYAT INDONESIA DI SURABAYA

Journal of Business and Banking ◽

10.14414/jbb.v8i1.1515 ◽

2018 ◽

Vol 8 (1) ◽

Author(s):

Muhammad Musthofa ◽

Lindiawati .

Keyword(s):

Behavioral Intentions ◽

Structural Equation ◽

Technological Development ◽

Partial Least Square ◽

Least Square ◽

Relative Advantage ◽

Equation Modeling ◽

Mobile Banking ◽

Perceived Complexity ◽

The Impact

Using technology in every day's daily activities is not a stranger anymore, rapid technological development is very influential on economic and social activities. Technological advances also affect the banking world electronically. One of the services enhanced by banks is the mobile banking facility. This study aims to analyze the influence of relative advantage, perceived complexity perceived compatibility,, perceived triability on behavioral intentions and the impact on the use of BRI mobile banking in Surabaya. Sample of this research are 100 respondents and this research is done in Surabaya. Sample is drawn using purposive sampling methods. This study uses Partial Least Square Structural Equation Modeling 6.0 (PLS-SEM) analysis technique. The results of this study reveals that relative advantage, perceived complexity, perceived compatibility, perception of behavioral intentions have a significant effect on using BRI’s mobile baking and while perceived triability does not significantly influence behavioral intention on using BRI’s mobile baking. Anyhow behavioral intension to use significantly affects BRI's mobile banking user.

Download Full-text