PENGARUH KINERJA, MOTIVASI, DAN KOMPENSASI TERHADAP DISIPLIN KERJA OUSOUCING UNIT ATMRC PT BNI PERSERO TBK KANTOR WILAYAH PALEMBANG

2021 ◽  
Vol 2 (2) ◽  
pp. 223-234
Author(s):  
Gunawan Putrado ◽  
Fakhry Zamzam ◽  
Neny Rostiati

The purpose of this study was to determine the effect, motivation and compensation on work discipline of employees of the Outsourcing Atmrc Unit of PT BNI Persero Tbk Palembang Regional Office partially or simultaneously. This research method uses survey and verification descriptives, field data collection uses questionnaires, interviews and documentation. This research is an associative research, where in this study there are variables that are related and can influence other variables. The population of this study were 62 employees of the BPKP Representative Office Auditor, South Sumatra Province. Data processing using SPSS 25 analysis tool. The results of the study stated that performance had an effect on work discipline, there was an effect of motivation on work discipline, compensation had an effect on work discipline. Performance, Motivation and Compensation affect Discipline simultaneously

2021 ◽  
Vol 2 (2) ◽  
pp. 263-276
Author(s):  
Melvin Zumery ◽  
Tien Yustini ◽  
Neny Rostiati

The purpose of this study was to determine the effect of physical infrastructure, service processes and responsiveness on customer satisfaction at BNI ATM services at the Musi Palembang branch partially or simultaneously. This research method uses descriptive and verification surveys, field data collection uses questionnaires, interviews and documentation techniques. This research is an associative research, where in this study there are variables that are related and can influence other variables. The population of this study was 100 customers at ATM services. Data processing uses SPSS 25 analysis tool. The results of the study show that physical infrastructure affects customer satisfaction, service processes affect customer satisfaction, responsiveness affects customer satisfaction, physical infrastructure, service processes and responsiveness affect customer satisfaction simultaneously.


2021 ◽  
Vol 2 (2) ◽  
pp. 235-248
Author(s):  
M. Ramadhoni Azdanal ◽  
Fakhry Zamzam ◽  
Neny Rostiati

The purpose of this study was to determine the Effect of Work Life Balance Organizational Climate and Rewards during the Covid 19 Pandemic on Job Satisfaction of PT BNI (Persero) Tbk KCU Palembang employees partially or simultaneously. This research method uses descriptive and verification surveys, field data collection uses questionnaires, interviews and documentation techniques. This research is an associative research, where in this study there are variables that are related and can influence other variables. The population of this study were 78 employees of PT BNI (Persero) Tbk KCU Palembang. Data processing using SPSS 25 analysis tool.The results of the study show that Work Life Balance affects job satisfaction, organizational climate affects job satisfaction, rewards affect job satisfaction, work life balance, organizational climate and rewards during the pandemic affect job satisfaction simultaneously.


2021 ◽  
Vol 6 (1) ◽  
pp. 17-23
Author(s):  
Aliefaryudha Aliefaryudha ◽  
Tajudin Noor ◽  
Sayan Suryana

Abstract This study aims to describe the implementation of learning supervision by the headmaster in Madrasah Aliyah Ghoyatul Jihad Karawang Regency viewed from aspects: 1. Planning learning supervision, 2. Implementation of learning supervision, 3. The relationship between planning and implementing learning supervision. Supervision of Madrasah Principal Learning is basically a servant activity for teachers conducted by madrasah principals for coaching teachers especially to improve the quality of learning. As an impact of increasing the quality of learning can certainly also increase student learning achievement and that means increasing the quality of madrasah graduates themselves. So that supervision of learning of teachers is expected to be carried out on an ongoing basis so that the teacher's pedagogical competence can increase. The research method used by researchers in conducting this research is descriptive qualitative method, in which the researcher describes and analyzes the data obtained in the field. Data collection techniques are done through observation, interviews and documentation. The purpose of this study is to find out and analyze the implementation of learning supervision conducted by the headmaster in Madrasah Aliyah Ghoyatul Jihad. From the results of the study it can be concluded that the implementation of learning supervision has been effective because the headmaster of madrasas when supervising learning refers to the planning program that has been created to improve teacher pedagogical competence. Key words: Learning Supervision, Madrasah Head Learning Supervision, Teacher's Pedagogical Competencies   Abstrak Penelitian ini bertujuan untuk mendeskripsikan pelaksanaan supervisi pembelajaran oleh kepala madrasah di Madrasah Aliyah Ghoyatul Jihad Kabupaten Karawang dilihat dari aspek: 1. Perencanaan supervisi pembelajaran, 2. Pelaksanaan supervisi pembelajaran, 3. Hubungan antara perencanaan dan pelaksanaan supervisi pembelajaran. Supervisi Pembelajaran Kepala Madrasah pada dasarnya suatu kegiatan pelayan untuk guru yang dilakukan kepala madrasah untuk pembinaan kepada guru khususnya agar kualitas pembelajarannya meningkat. Sebagai dampak meningkatnya kualitas pembelajaran tentu dapat meningkat pula prestasi belajar siswa dan itu berarti meningkatlah kualitas lulusan madrasah itu sendiri. Sehingga supervisi pembelajaran terhadap guru diharapkan dapat terlaksana secara berkelanjutan agar kompetensi pedagogik guru dapat meningkat. Metode penelitian yang peneliti gunakan dalam melakukan penelitian ini yaitu metode kualitatif deskriptif, dimana peneliti mendeskripsikan dan menganalisis data-data yang diperoleh di lapangan. Teknik pengumpulan data dilakukan melalui observasi, wawancara dan dokumentasi. Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisa implementasi supervisi pembelajaran yang dilakukan oleh kepala madrasah di Madrasah Aliyah Ghoyatul Jihad. Dari hasil penelitian dapat disimpulkan bahwa pelaksanaan supervisi pembelajaran sudah efektif karena kepala madrasah ketika melakukan supervisi pembelajaran mengacu pada program perencanaan yang sudah di buat untuk meningkatkan kompetensi pedagogik guru. Kata Kunci: Supervisi Pembelajaran, Supervisi Pembelajaran Kepala Madrasah, Kompetensi Pedagogik Guru


2021 ◽  
Vol 879 (1) ◽  
pp. 012004
Author(s):  
I M Suraharta ◽  
N K A Cahyani

Abstract Tomohon City is one of the tourist destinations which is currently experiencing an increase in tourist visits. This impacts traffic density because tourists still use private vehicles and large buses originating from Manado. Therefore, transportation and accessibility and connectivity are needed to connect one area to another through planning tour transport connectivity. The method used in this research is field data collection and descriptive quantitative and qualitative analysis. After going through the data processing, the result is the type of vehicle used to plan of tour transport in Tomohon City is a small bus with 16 passengers. With the number of vehicles needed in the planning of tour transport, there are ten vehicles to accommodate the highest number of tourist visits on holidays with IDR. 400.000 / bus. The alternative route chosen is Tomohon Extreme Market -Lake Linow- Tomohon Prayer Hill.


2021 ◽  
Vol 19 (1) ◽  
pp. 183-194
Author(s):  
Ayu Anggita Sari ◽  
Lukman Arif

Pilanggede Village is one of the villages that has a village economic institution called BUMDesa Pilanggede Gemilang. Which BUMDesa has succeeded in building a tourist village destination. The development of this tourist village is named the Taman Pinggir Gawan Tourism Village (TPG) which presents a characteristic of the panoramic beauty of the Bengawan Solo River. However, behind the panoramic beauty, the Bengawa Solo River is a river that is prone to flood disasters when the rainy season arrives. So that BUMDesa Pilanggede makes efforts to minimize the impact of disasters and also to maintain the existence of tourist villages. This research aims to examine how the BUMDesa strategy is in the development of the TPG tourism village, Pilanggede Village, Balen District, Bojonegoro Regency. The research method used is descriptive qualitative by describing the facts that occur in the field. Data collection techniques using observation, interviews, documentation, and triangulation. The results showed that in the process of developing a tourist village, several programs had been designed. The program includes establishing the image of tourism with the addition of new vehicles and also improving facilities and infrastructure, improving the quality of human resources through training, carrying out activities to maintain environmental hygiene, and also promoting through social media.


2020 ◽  
Vol 202 ◽  
pp. 07067
Author(s):  
Nurdien H. Kistanto

This paper describes fish traders who live and work in Tambaklorok, north Semarang city coastal area. In accordance with the coastal environment, livelihood of many people of this area is fishing, carried out by fishermen, and accompanying activities such as selling fish, by female fish processors and/or fish traders. Based on the field data collection and reading the literature, this study aims to generate an analysis of livelihood profile of the fish traders in this community. This study employs field research method by conducting specific observation, interviews and in-depth interviews. This study finds some five fish traders as the actors of coastal environment livelihood, to be presented in this paper.


2021 ◽  
Vol 2 (2) ◽  
pp. 189-200
Author(s):  
Mgs. M. Firdaus ◽  
Tien Yustini ◽  
Siti Komariah Hildayanti

This study aims to obtain the results of the analysis of customer service on customer satisfaction at PT. Bank Negara Indonesia (Persero) Tbk Prabumulih Branch Offices partially and simultaneously. The research method uses quantitative and qualitative approaches, field data collection uses questionnaire and interview techniques. The population in this study amounted to 124 customers who transacted with customer service at BNI Prabumulih Branch Offices in August and September 2020 and the sample taken was 124 respondents. Testing data using the t test, the results showed that form / physical influence on customer satisfaction with t count 2.609> t table 1.980, reliability has no effect on customer satisfaction with t count 1.369 <t table 1.980, responses affect customer satisfaction with t count 2.298 > t table 1.980, assurance affects customer satisfaction with t count 9.907> t table 1.980, empathy has no effect on customer satisfaction with t count 0.443 <t table 1.980. The results of the F test show that form / physicality, reliability, response, assurance and empathy simultaneously influence customer satisfaction with F count 102.308> F table 2.292. The results showed that the service variable that had the most significant effect on customer satisfaction was the guarantee variable. Strategies to increase customer satisfaction can be done by maintaining indicators of polite attitudes towards customers, explaining products to customers, explaining customer data security and the ability to convince customers.


2021 ◽  
Vol 2 (2) ◽  
pp. 277-290
Author(s):  
Endang Kartikawaty ◽  
Tien Yustini ◽  
Fakhry Zamzam

.  The purpose of this study was to determine the Effect of Work Discipline, Compensation and the Covid-19 Pandemic Climate on the Productivity of PT. Indah Roti Berseri, Palembang partially or simultaneously. This research method uses descriptive and verification surveys, field data collection uses questionnaires, interviews and documentation techniques. This research is an associative research, where in this study there are variables that are related and can influence other variables. The population of this study were 77 employees of PT. Indah Roti Berseri, Palembang. Data processing using SPSS 25 analysis tool. Testing the data using the t test, that work discipline has an effect on productivity with t count 11.967 > t table 1.9912 and a significance of 0.00 <0.05, there is a compensation effect on productivity with t count 6.941 > t table 1.9912 and a significance of 0 ,00 < 0.05 , the COVID-19 pandemic climate affects performance with t count 11.489 > t table 1.9912 significance 0.00> 0.05 and work discipline, compensation and organizational climate during the pandemic on productivity simultaneously with f count 70.424 > f table 2.72 significance 0.00> 0.05. The common thread of research is that work discipline, compensation and the climate of the COVID-19 pandemic affect the productivity of PT. Indah Roti Berseri, Palembang both partially and simultaneously. A strategy to increase productivity by continuing to build the company's organizational climate even during the Covid 19 Pandemic and maintaining work discipline and employee welfare through good compensation.


2018 ◽  
Author(s):  
Casey J. Duncan ◽  
◽  
Marjorie A. Chan ◽  
Elizabeth Hajek ◽  
Diane L. Kamola ◽  
...  

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