Integritas Jurnal Manajemen Profesional (IJMPRO)
Latest Publications


TOTAL DOCUMENTS

46
(FIVE YEARS 46)

H-INDEX

0
(FIVE YEARS 0)

Published By Fakultas Ekonomi Universitas IGM

2722-094x, 2722-0958

2021 ◽  
Vol 2 (2) ◽  
pp. 291-296
Author(s):  
R.A. Rodia Fitri Indriani

This study aims to determine whether the variable Human Resouces Quality (X1), Commitment (X2) and Work Motivation (X3) a significant influence on Employee Performance (Y) Inspektorat Kabupaten Banyuasin. Implementation of this study for 6 (six) months including the design, conduct and reporting of research results. This case study aims to determine the effect of Human Resouces Quality, Commitment and Work Motivation on Employee Performance Inspektorat Kabupaten Banyuasin either partially or jointly. In population research in question is the entire employee Inspektorat Kabupaten Banyuasin with a sample size of 41 peopl. The results were obtained regression coefficient Human Resouces Quality (X1) of 0.426, Commitment (X2) of 0.128 and Work Motivation (X3) of 0.626 and also produces a constant value of 12.260. So that the multiple linear regression equation is as follows :Y = 12.260 + 0.426X1 + 0.128X2 + 0.626X3  + e. While the results of correlation 0,712, which means having a strong relationship between the independent variables and the dependent variable, also obtained by the coefficient of determination (R square) of 0.506. This value can be interpreted to mean that the percentage of influence Human Resouces Quality, Commitment and Work Motivation on Employee Performance was 50,6% while the remaining 49,4% is influenced by other variables not included in this study. Implementation is that the Inspektorat Kabupaten Banyuasin continuously improve Human Resouces Quality, Commitment and Work Motivation, so that the consciousness of themselves together to always strive to achieve the goals that have been set (Employee Performance Inspektorat Kabupaten Banyuasin).


2021 ◽  
Vol 2 (2) ◽  
pp. 305-310
Author(s):  
Ujang Ujang

The city of Pempek as the capital city of South Sumatra Province is well-known as the word "empek-empek" which has the potential to develop food tourism, considering that some of the typical folk foods of this area are of interest to local residents and migrants, including tourists. For consumers, prices are all forms of monetary costs sacrificed by consumers to obtain, own, utilize a number of combinations of goods and services from a product. Many consumers use prices as an influence on purchasing decisions.


2021 ◽  
Vol 2 (2) ◽  
pp. 297-304
Author(s):  
Nyayu Ully Auliana

This research examines the passage of the applicant passport service, the supporting and inhibiting factors that influence the passport passage. This research aims to determine the level of satisfaction of publishing service of passport in the Immigration Office Class 1 Palembang through assessment of realiblity, responsiveness, assurance, emphaty, tangible and internal factor. In this research using data collection methods through literature study books and immigration data, direct field observation, interviews with Kasi Lantaskim and the division of questionnaires to the applicant at Immigration Office Class 1 Palembang. Result of data using quantitative and qualitative analysis models. The results of this research that as many as 50% to 73% of the public are satisfied with the service received at the Immigration Office Class 1 Palembang, and as many as 27% to 50% of people still argue less satisfied due to some inhibiting factors such as network interference factor and the delay of officers in keeping the promise of service.


2021 ◽  
Vol 2 (2) ◽  
pp. 277-290
Author(s):  
Endang Kartikawaty ◽  
Tien Yustini ◽  
Fakhry Zamzam

.  The purpose of this study was to determine the Effect of Work Discipline, Compensation and the Covid-19 Pandemic Climate on the Productivity of PT. Indah Roti Berseri, Palembang partially or simultaneously. This research method uses descriptive and verification surveys, field data collection uses questionnaires, interviews and documentation techniques. This research is an associative research, where in this study there are variables that are related and can influence other variables. The population of this study were 77 employees of PT. Indah Roti Berseri, Palembang. Data processing using SPSS 25 analysis tool. Testing the data using the t test, that work discipline has an effect on productivity with t count 11.967 > t table 1.9912 and a significance of 0.00 <0.05, there is a compensation effect on productivity with t count 6.941 > t table 1.9912 and a significance of 0 ,00 < 0.05 , the COVID-19 pandemic climate affects performance with t count 11.489 > t table 1.9912 significance 0.00> 0.05 and work discipline, compensation and organizational climate during the pandemic on productivity simultaneously with f count 70.424 > f table 2.72 significance 0.00> 0.05. The common thread of research is that work discipline, compensation and the climate of the COVID-19 pandemic affect the productivity of PT. Indah Roti Berseri, Palembang both partially and simultaneously. A strategy to increase productivity by continuing to build the company's organizational climate even during the Covid 19 Pandemic and maintaining work discipline and employee welfare through good compensation.


2021 ◽  
Vol 2 (2) ◽  
pp. 263-276
Author(s):  
Melvin Zumery ◽  
Tien Yustini ◽  
Neny Rostiati

The purpose of this study was to determine the effect of physical infrastructure, service processes and responsiveness on customer satisfaction at BNI ATM services at the Musi Palembang branch partially or simultaneously. This research method uses descriptive and verification surveys, field data collection uses questionnaires, interviews and documentation techniques. This research is an associative research, where in this study there are variables that are related and can influence other variables. The population of this study was 100 customers at ATM services. Data processing uses SPSS 25 analysis tool. The results of the study show that physical infrastructure affects customer satisfaction, service processes affect customer satisfaction, responsiveness affects customer satisfaction, physical infrastructure, service processes and responsiveness affect customer satisfaction simultaneously.


2021 ◽  
Vol 2 (2) ◽  
pp. 249-262
Author(s):  
Andri Kurnia Wira Sanjaya ◽  
Fakhry Zamzam ◽  
Neny Rostiati

The purpose of this study was to determine the results of the analysis of the effect of Organizational Climate, Education and Training and Organizational Commitment either partially or simultaneously on Auditor Performance at the BPKP Representative Office of South Sumatra Province. This research used survey and verification methods with a quantitative approach, a population of 111 Auditors at the BPKP Representative Office of South Sumatra Province, 86 Auditors were taken as research samples using the Slovin formula, data collection using questionnaires, documentation and observation techniques. Data processing using SPSS version 25 analysis tools. The results of the research that Organizational climate partially has a positive and significant effect on the performance of auditors at the BPKP Representative Office of South Sumatra Province; Education and training partially have a positive and significant effect on auditor performance at the BPKP Representative Office of South Sumatra Province; Organizational Commitment partially has a positive and significant effect on auditor performance at the BPKP Representative Office of South Sumatra Province; Organizational Climate, Education and Training as well as Organizational Commitment simultaneously affect the increase in performance with the regression amount reaching 84,5% while the other 15,5% is influenced by variations of other variables.


2021 ◽  
Vol 2 (2) ◽  
pp. 235-248
Author(s):  
M. Ramadhoni Azdanal ◽  
Fakhry Zamzam ◽  
Neny Rostiati

The purpose of this study was to determine the Effect of Work Life Balance Organizational Climate and Rewards during the Covid 19 Pandemic on Job Satisfaction of PT BNI (Persero) Tbk KCU Palembang employees partially or simultaneously. This research method uses descriptive and verification surveys, field data collection uses questionnaires, interviews and documentation techniques. This research is an associative research, where in this study there are variables that are related and can influence other variables. The population of this study were 78 employees of PT BNI (Persero) Tbk KCU Palembang. Data processing using SPSS 25 analysis tool.The results of the study show that Work Life Balance affects job satisfaction, organizational climate affects job satisfaction, rewards affect job satisfaction, work life balance, organizational climate and rewards during the pandemic affect job satisfaction simultaneously.


2021 ◽  
Vol 2 (2) ◽  
pp. 223-234
Author(s):  
Gunawan Putrado ◽  
Fakhry Zamzam ◽  
Neny Rostiati

The purpose of this study was to determine the effect, motivation and compensation on work discipline of employees of the Outsourcing Atmrc Unit of PT BNI Persero Tbk Palembang Regional Office partially or simultaneously. This research method uses survey and verification descriptives, field data collection uses questionnaires, interviews and documentation. This research is an associative research, where in this study there are variables that are related and can influence other variables. The population of this study were 62 employees of the BPKP Representative Office Auditor, South Sumatra Province. Data processing using SPSS 25 analysis tool. The results of the study stated that performance had an effect on work discipline, there was an effect of motivation on work discipline, compensation had an effect on work discipline. Performance, Motivation and Compensation affect Discipline simultaneously


2021 ◽  
Vol 2 (2) ◽  
pp. 211-222
Author(s):  
Dita Asriani ◽  
Muhajirin Muhajirin

Satisfying consumer needs is the dream of every company. Apart from being an important factor for the company's survival, meeting consumer needs can increase its superiority in competition. Consumers who are satisfied with product design and product quality tend to buy back the product and reuse the product when the same need arises at a later date. This study aims to determine the effect of product design and product quality on consumer satisfaction at Honda Scoopy on Astra Motor. This study uses a quantitative approach with a survey method, while this type of research includes associative research. The population in this study are consumers who have used Honda Scoopy, the number of samples taken in this study were 100 respondents. The sample used in this study was purposive sampling. The research instrument used a questionnaire with a Likert scale. Data analysis used multiple linear regression, correlation test, determination test, partial test analysis with t test and f test (simultaneous). To test the effect between variables using SPSS (Statistical Service Product Solutions) version 23.00. The results based on the t test (partial) show that product design affects customer satisfaction, product quality affects product satisfaction, while product design and product quality simultaneously affect product satisfaction.


2021 ◽  
Vol 2 (2) ◽  
pp. 201-210
Author(s):  
Rora Rosmaya Sari ◽  
Luis Marnisah ◽  
Fakhry Zamzam

This study aims to analyze the effect of service quality, product quality and bank image on customer satisfaction. The population in this study were customers at PT. Bank Mandiri Palembang Branch Offices totaling 174,363 people. Determination of the sample using the Slovin formula, in order to obtain a sample of 100 people with incidental sampling technique. The analysis technique uses multiple linear regression with hypothesis testing using the t test and the F test. The results show that partially the variables of service quality and bank image have a significant and significant effect on customer satisfaction at Bank Mandiri. Meanwhile, the variable of product quality has an effect and is not significant towards the customer satisfaction of Bank Mandiri. Together, the variable service quality, product quality, and image of the bank simultaneously have an effect and are significant on customer satisfaction at Bank Mandiri. It is hoped that Bank Mandiri will further improve service quality, such as maintaining the banking system so that it always runs well, providing good and appropriate solutions, and maintaining a high corporate image as a customer image.


Sign in / Sign up

Export Citation Format

Share Document