ANALYSIS OF THE IMPLEMENTATION OF A NEW MODEL OF A MEDICAL ORGANIZATION PROVIDING PRIMARY HEALTH CARE IN CHILDREN'S STRUCTURAL UNITS

Author(s):  
Владимир Петрович Косолапов ◽  
Наталья Николаевна Чайкина ◽  
Галина Владимировна Сыч ◽  
Ольга Николаевна Черных

Вопросы улучшения оказания первичной медико-санитарной помощи детскому населению всегда выступали в качестве приоритетных при оптимизации деятельности службы охраны материнства и детства и вызывали особое внимание организаторов здравоохранения. Одним из значимых решений по повышению качества оказания медико-санитарной помощи, в том числе и детям, является проект по реализации «Новой модели медицинской организации, оказывающей первичную медико-санитарную помощь» в детских структурных подразделениях. Одной из основных задач педиатрической службы Воронежской области является реализация мероприятий региональной программы «Развитие детского здравоохранения Воронежской области, включая создание современной инфраструктуры оказания медицинской помощи детям», которой предусмотрено достижение целевых показателей и выполнение определённых задач. В данной статье рассматриваются вопросы организации деятельности педиатрической службы Воронежской области в плане реализации новой модели медицинской организации, оказывающей первичную медико-санитарную помощь в детских структурных подразделениях. Определяются направления развития детского здравоохранения, включая создание современной инфраструктуры оказания медицинской помощи детям. Приводятся данные по достижению в детских поликлиниках и детских поликлинических отделениях Воронежской области организационно-планировочных решений внутренних пространств, создание условий для внедрения принципов бережливого производства и комфортного пребывания детей и их родителей при оказании первичной медико-санитарной помощи, с акцентом на воплощении идей оптимизации первичной медико-санитарной помощи путем использования принципов и методов бережливого производства в части реализации регионального проекта «Развитие системы оказания первичной медико-санитарной помощи» Нацпроекта «Здравоохранение» в рамках создания и тиражирования «Новой модели медицинской организации, оказывающей первичную медико-санитарную помощь» The issues of improving the provision of primary health care to the children's population have always been a priority in optimizing the activities of the maternal and child health care service and have caused special attention of health care organizers. One of the significant decisions to improve the quality of health care, including for children, is the project to implement the "New model of a medical organization providing primary health care" in children's structural units. One of the main tasks of the pediatric service of the Voronezh region is the implementation of the activities of the regional program "Development of children's health care of the Voronezh region, including the creation of a modern infrastructure for the provision of medical care to children", which provides for the achievement of targets and the implementation of certain tasks. The article deals with the organization of the activities of the pediatric service of the Voronezh region in terms of implementing a new model of a medical organization that provides primary health care in children's structural units. The directions of development of children's health care, including the creation of a modern infrastructure for the provision of medical care to children, are determined. The data on the achievement in children's polyclinics and children's polyclinic departments of the Voronezh region of organizational and planning solutions of internal spaces, the creation of conditions for the introduction of the principles of lean production and a comfortable stay of children and their parents in the provision of primary health care, with an emphasis on the implementation of ideas for optimizing primary health care through the use of principles and methods of lean production in terms of implementation regional project "Development of the system of primary health care" of the National Project "Healthcare" in the framework of the creation and replication of the "New model of a medical organization providing primary health care"

Author(s):  
Владимир Петрович Косолапов ◽  
Галина Владимировна Сыч ◽  
Наталья Николаевна Чайкина ◽  
Алексей Владимирович Сыч

Повышение эффективности использования государственных ресурсов и качества предоставляемой медицинской помощи в настоящее время остается одной из приоритетных задач науки управления здравоохранением. Зарубежными странами накоплен опыт решения подобных задач. В промышленности и сфере услуг разные методы находят успешное применение. Одним из таких подходов стало внедрение в практику принципов бережливого производства. В октябре 2016 года по инициативе Управления по внутренней политике Администрации Президента Российской Федерации стартовал пилотный проект по совершенствованию системы оказания первичной медико-санитарной помощи «Бережливая поликлиника»: создание медицинской организации, ориентированной на потребности пациента, бережное отношение к временному ресурсу как основной ценности за счет оптимальной логистики реализуемых процессов, организованной с учетом принципов эргономики и соблюдения объема рабочего пространства, создающей позитивный имидж медицинского работника, организация оказания медицинской помощи, которая основана на внедрении принципов бережливого производства. Создание «Бережливой поликлиники» стало возможно с помощью реализации комплекса мероприятий, направленных на соблюдение приоритета интересов пациента, организацию оказания медицинской помощи пациенту с учетом рационального использования его времени, повышение качества и доступности медицинской помощи, обеспечение комфортности условий предоставления медицинских услуг, повышение удовлетворенности уровнем оказанных услуг, сокращение нагрузки на медицинский персонал за счет повышения эффективности деятельности медицинской организации переходом на электронный документооборот, сокращением объема бумажной документации. В работе представлен анализ организационных направлений по созданию новой модели оказания первичной медико-санитарной помощи Increasing the efficiency of the use of state resources and the quality of medical care provided currently remains one of the priority tasks of the science of healthcare management. Foreign countries have accumulated experience in solving such problems. In industry and the service sector, different methods are successfully applied. One of these approaches was the introduction of lean manufacturing principles into practice. In October 2016, at the initiative of the Department for Internal Policy of the Presidential Administration of the Russian Federation, a pilot project to improve the system of providing primary health care "Lean Polyclinic" was launched: the creation of a medical organization focused on the needs of the patient, respect for the time resource as the main value due to optimal logistics of the implemented processes, organized taking into account the principles of ergonomics and compliance with the volume of the working space, creating a positive image of the medical worker, the organization of medical care in which is based on the implementation of the principles of lean production. The creation of the "Lean Polyclinic" became possible through the implementation of a set of measures aimed at observing the priority of the patient's interests, organizing the provision of medical care to the patient, taking into account the rational use of his time, improving the quality and availability of medical care, ensuring the comfort of the conditions for the provision of medical services, increasing satisfaction with the level of services provided. Services, reducing the burden on medical personnel by increasing the efficiency of the medical organization, switching to electronic document management, reducing the volume of paper documentation. The paper presents an analysis of the organizational directions for the creation of a new model of primary health care delivery


2020 ◽  
pp. 35-43
Author(s):  
Alexey Smyshlyaev ◽  
Maria Sadovskaya

Optimization of the activities of medical organizations providing primary health care requires the development of new organizational and functional models. The introduction of new approaches to organizing the activities of medical organizations is primarily a step towards patients. The new model is a patient-oriented medical organization, the management of which is based on the use of a process-oriented approach and «lean» technologies. Since 2019, within the framework of the federal project «Development of a primary health care system,» a project has been launched to introduce the «New Model of a Medical Organization Providing Primary Health Care». The implementation of the project is scheduled for 2019-2024 inclusive. The creation and replication of the «new model» is planned for the participation of all subjects of the Russian Federation. The introduction of lean technology methods in the work of medical organizations has reduced the waiting time for doctors, optimized the burden on doctors, reduced the time for obtaining research results, streamlining the process of moving a patient within a medical organization. The creation of an effective quality management system in medical organizations is achieved through the phased implementation of lean-technology.


Author(s):  
Egor Aleksandrovich Perevezentsev ◽  
Maya Andreevna Kuzmina ◽  
Dariya Dmitrievna Vasina ◽  
Denis Igorevich Volodin

At present, the quality and availability of medical care are the aspects to which close attention is paid in the system of organizing medical care. One of the ways to achieve a high level of quality and accessibility of medical care is building up human resources, i.e. the presence of highly qualified general practitioners, sub-specialties and middle medical personnel in sufficient numbers in a medical organization. Currently, the oncological service of Russia has been assigned tasks to fulfill the instructions from the State Program for the Development of Health Care. The results of the work should lead to a decrease in mortality and an increase in the quality of life of the population. To address the issue of reducing mortality from malignant neoplasms, in particular from prostate cancer, a three-level system of oncological care has been created on the territory of the Nizhny Novgorod Region, including 1 regional center, 2 interdistrict cancer centers, 88 primary oncology rooms and 96 examination rooms. The tasks set to reduce morbidity and mortality from oncological diseases can be realized only with close interaction of the oncological service with the primary health care sector, in which the prevention should be the priority direction of work.


Author(s):  
Ye.S. Agievich ◽  
◽  
A.A. Moskvin ◽  

The article presents a brief overview of the capabilities of an interactive dashboard based on Excel, aimed at analyzing information received from project participants (medical organizations) on the implementation of the new model of a medical organization providing primary health care in the Khabarovsk Krai


2013 ◽  
Vol 10 (01) ◽  
pp. 33-37 ◽  
Author(s):  
M. Klinkman ◽  
D. Goldberg

SummaryThis paper describes the necessity of adapting the major classifications of mental disorders exemplified by the ICD-11 and the DSM-5 for the special needs of primary medical care. An earlier version of the classification – the ICD-10-PHC – is described, and the process of adapting it is described in detail. The new 28 item version of the classification is described, and the procedures to be adopted in the Field Trials to be held during 2013 are set out, together with the specific problems these field trials will address.


2021 ◽  
Vol 65 (5) ◽  
pp. 411-417
Author(s):  
Sergei S. Budarin ◽  
Andrei V. Starshinin ◽  
Andrei A. Tyazhelnikov ◽  
Elena V. Kostenko ◽  
Yulia V. Elbek

Introduction. The study of public opinion as the basis for strategic planning of the activities of medical institutions is more relevant than ever, as it allows finding ways to solve the problems of ensuring the availability and satisfaction of citizens with medical care. Purpose. Comparative assessment of the availability of primary health care based on the results of a sociological study of public opinion and data from the Unified Medical Information and Analytical System of the City of Moscow (UMIAS). Material and methods. To study public opinion, the practice of population survey was used, which was conducted through direct interviewing with filling out questionnaires of visitors to Moscow polyclinics and the method of questioning doctors based on a questionnaire developed by researchers. To analyze the data, the authors used general scientific methods of cognition, including the dialectical method, a systematic approach, logical correspondence and harmonization, detailing and generalization. As part of the study, the index value of the patient loyalty to the medical institution (MI) was calculated according to Net Promoter Score (NPS) method as the difference between the share of the “Promoters” group and the share of the “Critics” group in the total number of responses. Results and discussion. The established correlations indicate the opinions of doctors and citizens to coincide and the UMIAS data on the issue of assessing the accessibility of admission of level 1 doctors for citizens. Based on the results of a sociological survey, the number of dissatisfied patients is mainly affected by managing medical care and its availability. The study confirmed that the higher the availability of an appointment with a level 1 doctor, the lower the number of visits the doctor on duty. Conclusion. The conducted research has shown the practicality of an integrated approach to evaluating the activities of medical organizations based on the results of public opinion research and UMIAS data.


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