The Best Value Approach in Facility Management: A Case on Cleaning-Related Services

Since Best Value was first introduced in the Netherlands in 2005 several tender procedures have been conducted following this approach, however, most documented cases have been within construction. As there is a lack of documented cases of the BVA in areas outside of construction in the Netherlands, this researches focus is to further test, explore and confirm the claims associated with the Best Value Approach and its applicability in the Facility Management (FM) industry. Using case study research, the Best Value Approach (BVA) was used to procure cleaning-related services for the Facility Management department of an organization in the energy sector. The research findings confirmed the applicability of the BVA in the FM industry through the successful identification of an FM expert supplier as the best value for the lowest cost. The results additionally confirmed the BVA to being more efficient, improve supplier risk migration measures and give a clearer view of the accepted project scope.

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Application of the Best Value Approach in Procuring ERP Services in a Traditional ICT Environment

Journal for the Advancement of Performance Information and Value ◽

10.37265/japiv.v10i1.22 ◽

2020 ◽

Vol 10 (1) ◽

pp. 51-65

Author(s):

Isaac Kashiwagi ◽

Dean Kashiwagi ◽

Len Gambla

Keyword(s):

Case Study Research ◽

Improve Performance ◽

Study Research ◽

Best Value ◽

Research Findings ◽

Ict Industry ◽

Technical Plan ◽

Selection Of

The ICT industry has struggled with performance for years. Tools, processes, and techniques have been developed in attempts to improve performance, however, the level of performance has not significantly improved. The Best Value Approach has been proposed to increase both the procurement and execution of ICT projects. This researches focus is to further test, explore and confirm the claims associated with the Best Value Approach and its applicability in the ICT industry. Using case study research, the Best Value Approach was used in the selection of an ERP vendor for a client organization. The research findings confirm the claims of the Best Value Approach to be accurate in terms of being simpler, quicker, lower costing, requiring little expertise from the client and delivering an understandable, non-technical plan including detailed schedule, milestone schedule, and schedule that identifies all stakeholder activity.

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Pasado, presente y futuro de las lenguas originarias de México

Zeitschrift für romanische Philologie (ZrP) ◽

10.1515/zrp-2017-0051 ◽

2017 ◽

Vol 133 (4) ◽

Author(s):

José Antonio Flores Farfán

Keyword(s):

Case Study Research ◽

Language Shift ◽

Indigenous Languages ◽

Yucatec Maya ◽

Study Research ◽

Research Findings ◽

Institutional Contexts

AbstractThis paper sketches out a number of sociolinguistic themes regarding Mexican indigenous multilingualism, exploring a global sociolinguistic framework to understand the possibilities of continuity of Mexico’s indigenous languages and their different challenges. In pursuit of an understanding of Mexican indigenous sociolinguistic complexity a series of theoretical and methodological as well as historical and empirical traits, together with our own revitalizing efforts vis-à-vis key institutional contexts, are investigated. For this purpose, case study research findings are highlighted (e.g. Nahuatl), findings which also represent different poles of the language shift-retention continuum (e.g. Kiliwa versus Yucatec Maya).

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Building a Supportive Culture for Sustained Organisational Learning in Public Sectors

Building a Competitive Public Sector with Knowledge Management Strategy - Advances in Human Resources Management and Organizational Development ◽

10.4018/978-1-4666-4434-2.ch005 ◽

2014 ◽

pp. 118-134 ◽

Cited By ~ 2

Author(s):

Sepani Senaratne ◽

Michele Florencia Victoria

Keyword(s):

Case Study Research ◽

Organisational Culture ◽

Organisational Learning ◽

Learning Culture ◽

Easy Task ◽

Study Research ◽

Supportive Culture ◽

Research Findings ◽

Public Sectors

The purpose of this chapter is to provide an approach to build a supportive organisational culture for sustained organisational learning in public sectors. Changing culture is not an easy task. It involves an in-depth understanding about culture and its relationship with organisational learning. First, this chapter provides a brief introduction to organisational learning, organisational culture, and their relationship. Then, characteristics and attributes of a learning culture are identified. Finally, using case study research findings of a public sector construction organisation operating in Sri Lanka, an approach is presented in this chapter on how to identify present culture of the organisation and change it to a learning culture.

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A Case Study Analysis on the Impact of a Hybrid Application of the Best Value Approach

Journal for the Advancement of Performance Information and Value ◽

10.37265/japiv.v11i1.8 ◽

2019 ◽

Vol 11 (1) ◽

pp. 52-61

Author(s):

Lars Claassen ◽

Arjan Roodhorst ◽

Isaac Kashiwagi

Keyword(s):

Decision Making ◽

Performance Metrics ◽

Selection Process ◽

Case Study Research ◽

Case Study Analysis ◽

Best Value ◽

Research Findings ◽

The Impact ◽

Selection Of

The Best Value Approach (BVA) has been used as a method to procure and manage services. As the BVA is further proliferated, there are applications of the BVA which deviate from the standard approach which are labeled as hybrid processes. This research focuses on better understanding BVA hybrid projects and the implications that may arise with such deviations. Using case study research, the BVA was used to procure services for the construction of ships. The research findings show the impact of hybrid applications of the BVA including (1) the selection of suppliers based on decision making instead of expertise (2) attempts to share and transfer risk, (3) incomplete clarification phase planning by expert suppliers, and (4) incomplete use of the Weekly Risk Report and Director’s report to track project deviation. The resulting hybrid application was found to have increased costs, increased decision making, and created a non-transparent environment. Suggestions have been made to improve upon these areas by applying the BVA structure including a selection process to identify expertise and a project management process which utilizes the supplier’s expertise to create a structure of transparency through performance metrics.

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Inter-agency Co-operation in Activation: Comparing Experiences in Three Vanguard ‘Active’ Welfare States

Social Policy and Society ◽

10.1017/s1474746408004326 ◽

2008 ◽

Vol 7 (3) ◽

pp. 353-365 ◽

Cited By ~ 22

Author(s):

Colin Lindsay ◽

Ronald W. McQuaid

Keyword(s):

The Netherlands ◽

Case Study Research ◽

Welfare States ◽

Contracting Out ◽

Study Research ◽

Effective Partnership ◽

The Uk ◽

Shared Ownership

New forms of inter-agency co-operation have gained increasing prominence in the development and delivery of activation strategies. This article compares different models of inter-agency co-operation, drawing on case study research in Denmark, the Netherlands and the UK. The different models have reported variations in performance when delivering on the key benefits often attributed to effective inter-agency co-operation. The article raises concerns that the process of contracting-out in activation has at times conflicted with attempts to improve co-operation between agencies, while the increasing dominance of purchaser–provider relations can undermine progress towards ‘shared ownership’ of activation policies and effective partnership-working.

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Recipients of governance: Trust and the employee perspective

Corporate Ownership and Control ◽

10.22495/cocv4i2p5 ◽

2007 ◽

Vol 4 (2) ◽

pp. 53-68 ◽

Cited By ~ 1

Author(s):

Alma Whiteley

Keyword(s):

Design Methodology ◽

Organizational Design ◽

Case Study Research ◽

Organization Design ◽

Future Research ◽

Study Research ◽

Research Findings ◽

Insight Into ◽

Selection Of

Purpose - To introduce trust as related to organizational design and management within the broader domain of governance and report on case study research on trust carried out in a large Australian organization. Design/methodology/approach - This paper is in three parts. The first part reviews a selection of ideas and recent writers on trust; the second part describes the methodology of the case study research which focused on relationship management where trust emerged as an important element of relationships. This is followed by examples from the findings. The third part addresses insights and future research. Originality/Value - The study of trust has become an important topic for management and corporate governance during recent years. After discussing scholarly interpretations of trust, empirical research findings are used to provide insight into how employees actually understand and interpret trust.

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Qualitative Case Study Research Design

Perspectives on Fluency and Fluency Disorders ◽

10.1044/ffd25.1.39 ◽

2015 ◽

Vol 25 (1) ◽

pp. 39-45 ◽

Cited By ~ 5

Author(s):

Jennifer Tetnowski

Keyword(s):

Research Design ◽

Real World ◽

Qualitative Case Study ◽

Case Study Research ◽

Study Research

Qualitative case study research can be a valuable tool for answering complex, real-world questions. This method is often misunderstood or neglected due to a lack of understanding by researchers and reviewers. This tutorial defines the characteristics of qualitative case study research and its application to a broader understanding of stuttering that cannot be defined through other methodologies. This article will describe ways that data can be collected and analyzed.

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