scholarly journals A Case Study Analysis on the Impact of a Hybrid Application of the Best Value Approach

Author(s):  
Lars Claassen ◽  
Arjan Roodhorst ◽  
Isaac Kashiwagi

The Best Value Approach (BVA) has been used as a method to procure and manage services. As the BVA is further proliferated, there are applications of the BVA which deviate from the standard approach which are labeled as hybrid processes. This research focuses on better understanding BVA hybrid projects and the implications that may arise with such deviations. Using case study research, the BVA was used to procure services for the construction of ships. The research findings show the impact of hybrid applications of the BVA including (1) the selection of suppliers based on decision making instead of expertise (2) attempts to share and transfer risk, (3) incomplete clarification phase planning by expert suppliers, and (4) incomplete use of the Weekly Risk Report and Director’s report to track project deviation. The resulting hybrid application was found to have increased costs, increased decision making, and created a non-transparent environment. Suggestions have been made to improve upon these areas by applying the BVA structure including a selection process to identify expertise and a project management process which utilizes the supplier’s expertise to create a structure of transparency through performance metrics.

Author(s):  
Isaac Kashiwagi ◽  
Dean Kashiwagi ◽  
Len Gambla

The ICT industry has struggled with performance for years. Tools, processes, and techniques have been developed in attempts to improve performance, however, the level of performance has not significantly improved. The Best Value Approach has been proposed to increase both the procurement and execution of ICT projects. This researches focus is to further test, explore and confirm the claims associated with the Best Value Approach and its applicability in the ICT industry. Using case study research, the Best Value Approach was used in the selection of an ERP vendor for a client organization. The research findings confirm the claims of the Best Value Approach to be accurate in terms of being simpler, quicker, lower costing, requiring little expertise from the client and delivering an understandable, non-technical plan including detailed schedule, milestone schedule, and schedule that identifies all stakeholder activity.


Author(s):  
Amanda Whittal ◽  
Elena Nicod ◽  
Mike Drummond ◽  
Karen Facey

Abstract Background Conventional appraisal and reimbursement processes are being challenged by the increasing number of rare disease treatments (RDTs) with a small evidence base and often a high price. Processes to appraise RDTs vary across countries; some use standard processes, others have separate processes or adapted processes that explicitly deal with rare disease specificities. The objective of this study was to examine the impacts of different appraisal processes for two RDTs. Methods A case study analysis was conducted using countries with different forms of appraisal processes for RDTs for which public health technology assessment (HTA) reports were available. Two contrasting RDTs were chosen according to the criteria: rare versus ultra-rare treatment, affecting child versus adult, life-threatening versus disabling. Information from public HTA reports for each country's RDT appraisal was extracted into templates, allowing a systematic comparison of the appraisals across countries and identification of the impact of the different processes in practice. Results Reports from Belgium, England, France, Germany, Italy, Netherlands, Norway, Scotland, Sweden, and the USA were selected for nusinersen (for spinal muscular atrophy) and voretigene neparvovec (for inherited retinal disorders). Countries with separate or adapted processes had more consistent approaches for managing RDT-related issues during appraisal, such as stakeholder involvement and criteria to address the specificities of RDTs, creating more transparency in decision-making. Conclusions Findings suggest that separate or adapted approaches for RDT appraisal may facilitate more structured, consistent decision-making and better management of RDT specificities.


Author(s):  
John Savicky ◽  
Dean Kashiwagi ◽  
Kristen Barlish ◽  
Kenneth Sullivan

A large government agency, seeking to become more efficient, implemented the Performance Information Procurement System (PIPS) Best Value (BV) process on various construction projects to determine if the program could increase the performance of outsourced services. The impact of this model for increasing the performance of procured projects is presented. The environment of the projects and testing of the process were unique, as they allowed concurrent testing and validation of multiple projects, similar in scope, and uniform application of key performance metrics. A case study is also used to illustrate the overall performance of the BV process. The findings in this paper show that the process resulted in approximately a 60% increase in performance with regards to customer satisfaction, project delays, and cost increases. In an industry with delays in excess of 20-50%, a model that results in an increase of performance for outsourced services is significant.


2018 ◽  
pp. 1688-1710
Author(s):  
Pradeep Kumar Behera ◽  
Kampan Mukherjee

Any selection decision of supply chain coordination schemes (SCCS) is essentially affected by the environment where the schemes are to be implemented, the necessary conditions required for their implementation, the risk associated with the implementation, and the impact on the performance of the supply chain. Because of the multi-dimensional characteristics; the selection of appropriate SCCS in a given situation remains a challenging task for supply chain managers. This study explores relevant factors that influence this selection process. A structural model is proposed to capture relationships among these factors for development of Impact Relationship Maps (IRM) by applying Decision Making Trial and Evaluation Laboratory (DEMATEL) and Maximum Mean De-Entropy (MMDE) algorithm. A study has been conducted and the outcome leads to add significant value to the decision making process with knowledge on the roles of the factors and inter-factor relations which helps in taking meaningful decision on SCCS selection and implementation.


Author(s):  
Pradeep Kumar Behera ◽  
Kampan Mukherjee

Any selection decision of supply chain coordination schemes (SCCS) is essentially affected by the environment where the schemes are to be implemented, the necessary conditions required for their implementation, the risk associated with the implementation, and the impact on the performance of the supply chain. Because of the multi-dimensional characteristics; the selection of appropriate SCCS in a given situation remains a challenging task for supply chain managers. This study explores relevant factors that influence this selection process. A structural model is proposed to capture relationships among these factors for development of Impact Relationship Maps (IRM) by applying Decision Making Trial and Evaluation Laboratory (DEMATEL) and Maximum Mean De-Entropy (MMDE) algorithm. A study has been conducted and the outcome leads to add significant value to the decision making process with knowledge on the roles of the factors and inter-factor relations which helps in taking meaningful decision on SCCS selection and implementation.


Author(s):  
Violette Krouwel

Since Best Value was first introduced in the Netherlands in 2005 several tender procedures have been conducted following this approach, however, most documented cases have been within construction. As there is a lack of documented cases of the BVA in areas outside of construction in the Netherlands, this researches focus is to further test, explore and confirm the claims associated with the Best Value Approach and its applicability in the Facility Management (FM) industry. Using case study research, the Best Value Approach (BVA) was used to procure cleaning-related services for the Facility Management department of an organization in the energy sector. The research findings confirmed the applicability of the BVA in the FM industry through the successful identification of an FM expert supplier as the best value for the lowest cost. The results additionally confirmed the BVA to being more efficient, improve supplier risk migration measures and give a clearer view of the accepted project scope.


2015 ◽  
Vol 28 (4) ◽  
pp. 332-354 ◽  
Author(s):  
Nadine Kammerlander ◽  
Cinzia Dessì ◽  
Miriam Bird ◽  
Michela Floris ◽  
Alessandra Murru

Innovation is a key determinant of long-term success for family firms. We apply a multiple case study research design to investigate the relationship between stories that are shared among family members across generations and the family firms’ innovations. We derive a set of four propositions suggesting that founder focus in stories is negatively and family focus is positively associated with innovation. We further propose that these relationships are mediated by the scope of decision-making options, the distribution of decision-making power between generations, and the role of conflict in the families.


2007 ◽  
Vol 4 (2) ◽  
pp. 53-68 ◽  
Author(s):  
Alma Whiteley

Purpose - To introduce trust as related to organizational design and management within the broader domain of governance and report on case study research on trust carried out in a large Australian organization. Design/methodology/approach - This paper is in three parts. The first part reviews a selection of ideas and recent writers on trust; the second part describes the methodology of the case study research which focused on relationship management where trust emerged as an important element of relationships. This is followed by examples from the findings. The third part addresses insights and future research. Originality/Value - The study of trust has become an important topic for management and corporate governance during recent years. After discussing scholarly interpretations of trust, empirical research findings are used to provide insight into how employees actually understand and interpret trust.


Author(s):  
Jake Gunnoe ◽  
Alfredo Rivera ◽  
Delbert Feenstra

Organizations have had difficulty in finding good project and risk management techniques that will deliver high performing projects. Research has identified common risks that occur on projects, but previous research has had difficulty coming up with reliable methods to mitigate those risks. However, the Best Value Approach (BVA) has proven to be effective in minimizing risk and increasing project performance. The crux of the BVA is the utilization of experts to minimize project risk. The BVA approach is unique from other project management methodologies which focus on increasing communication, collaboration and decision making. Previous research shows that client stakeholders are the cause of the majority of project risks, while the expert vendors usually do not cause risk on a project. It has been observed that expert vendors are able to minimize client stakeholder risk by transparent planning and tracking. Using case study research, an expert contractor’s project is analyzed to determine the impact of using the BVA project management methodology to minimize project risk. As a result, the contractor did not cause any risk based on time and cost and helped the client minimize their risk. The research identifies eight risk mitigating actions the contractor applied through the BVA. The majority of the risk mitigating actions were performed primarily in the preparation and preplanning phases of the project.


2019 ◽  
Vol 5 (1) ◽  
Author(s):  
Maria José Sousa ◽  
Jorge Miguel Martins ◽  
Miguel Sousa

The purposes of this article are to analyse the decision-making processes for practical problem solving, and to understand the ways employees make decisions, based on the knowledge they have from previous problems solutions. To achieve these objectives, the following research questions were used to frame this study: Do employees have access to knowledge and tools to help them in their decision process on how to solve a particular problem? What kind of decision-making strategies for problem-solving situations can be implemented to make the organisation sustainable? One large-sized multinational organisation in Portugal was selected for this case study research. Fifteen employees were interviewed to provide insight into the research questions. The research findings support the conclusion that depending on the complexity of the problem, the employee needs to decide if he has the knowledge and the tools to achieve a solution to solve the problem. The use and share of employees' knowledge to make the decisions is a significant factor to solve problems and strengthen performance.


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