scholarly journals ANALISIS KESUKSESAN PENERAPAN SISTEM INFORMASI E-SPT PAJAK PENJUALAN (PPN) TERHADAP KEPATUHAN PAJAK PADA KANTOR PELAYANAN PAJAK MADYA A DAN KANTOR PELAYANAN PAJAK MADYA B

2017 ◽  
Vol 5 (1) ◽  
Author(s):  
Etik Ipda Riyani
Keyword(s):  
Information System ◽  
Information Systems ◽  
Path Analysis ◽  
User Satisfaction ◽  
Information Quality ◽  
Tax Compliance ◽  
Quality Information ◽  
Intention To Use ◽  
System Quality

Etik Ipda Riyani: This study aimed to analyze the relationship between the success of the implementation of the information system e-SPT Sales Tax (e-SPT PPN) to tax compliance. The model used in the study was the model of success of information systems updated D & M IS Success Model. This model is based on six measures of success is the quality information system (System Quality), the quality of information (Information Quality), quality of service (Service Quality), user interest (Intention to Use), the satisfaction of users (User Satisfaction), and tax compliance. The population of this research is all taxpayer is incorporated and registered in Madya Tax Office A and B. Researchers using simple random sampling in the sampling. The analytical tool used in this study were Path Analysis (Path Analysis).The results showed the successful implementation of the information system e-SPT PPN with dimensions System Quality, Information Quality, and Service Quality, Intention to Use and User Satisfaction effect on Tax Compliance.Key words: the success of information systems, e-SPT VAT, tax compliance

scholarly journals Pengaruh Kualitas Informasi, Kualitas Sistem Informasi, dan Perceived Usefulness pada Kepuasan Pengguna SIMDA

2020 ◽  
Vol 30 (3) ◽  
pp. 611
Author(s):  
Ida Ayu Prabadewi Apsari ◽  
Ida Bagus Putra Astika
Keyword(s):  
Information System ◽  
Information Systems ◽  
User Satisfaction ◽  
Information Quality ◽  
Linear Regression Analysis ◽  
Perceived Usefulness ◽  
Quality Information ◽  
System Quality ◽  
Quality Of Information

This study aims to examine the effect of information quality, information system quality and perceived usefulness on user satisfaction of regional management information systems (SIMDA). Data are collected using research instruments in the form of questionnaires distributed to the Head of Financial Subdivision, Treasurer of Revenue, Treasurer of Expenditures, and Operators SIMDA to the Regional Government of Badung Regency. The data analysis technique used in this study is multiple linear regression analysis. The results of the analysis show that information quality, information system quality, and perceived usefulness have a positive effect on SIMDA user satisfaction. Thus, the better the quality of information, the quality of information systems, and perceived usefulness, it will increase SIMDA user satisfaction. Keywords: Information Quality; Information System Quality; Perceived Usefulness; User Satisfaction.

scholarly journals Impact of Accountant Resource on Quality of Accounting Information System: Evidence from Vietnamese Small and Medium Enterprises

2020 ◽  
Vol 9 (1) ◽  
pp. 1-14 ◽  
Author(s):  
Vu Thi Thanh Binh ◽  
Nhat-Minh Tran ◽  
Do Minh Thanh ◽  
Nguyen Thi Hong Nga
Keyword(s):  
Information System ◽  
Information Systems ◽  
Path Analysis ◽  
Information Quality ◽  
Accounting Information ◽  
System Quality ◽  
Accounting Information System ◽  
Accounting Information Systems ◽  
Quality Of Accounting Information

Improving the quality of accounting information systems through accountant resources is beneficial to the performance and sustainable development of SMEs. This study investigated the impact of accountant resources on the quality of accounting information systems in Vietnamese SMEs. Accounting information system quality was measured by a multidimensional scale including system quality, information quality, and usefulness. The study tested hypotheses using Path analysis of Structural Equation Model based on 434 respondents. The findings indicated a strong interaction between the components of the accounting information system quality under the effect of accountant resources. The results showed a positive direct effect of accountant resources on system quality and the path analysis results also revealed an influence of accountant resources on information quality and usefulness via mediating variables. The results highlighted the importance of accountant resources for the quality of accounting information systems. This study contributed theoretically to the non-financial indicator for measuring accounting information system quality.

scholarly journals Peran Sistem Informasi pada peningkatan efektifitas kerja pegawai

2021 ◽  
Vol 5 (1) ◽  
pp. 131-140
Author(s):  
Dwi Wahyudi ◽  
Pieter Sahertian ◽  
Endi Sarwoko
Keyword(s):  
Information Systems ◽  
User Satisfaction ◽  
Information Quality ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Ease Of Use ◽  
Quality Information ◽  
System Quality ◽  
Work Effectiveness

The purpose of the study was to analyze the role of information systems consisting of system quality, information quality, ease of use, and user satisfaction on information systems on the effectiveness of employees' work. The study population was 221 employees at the University of PGRI Kanjuruhan Malang, the number of samples in the study was 69 employees using the proportional random sample technique. The data analysis technique used multiple linear regression analysis. The results showed that the system quality, information quality, ease of use and user satisfaction had an effect on employee work effectiveness. So the information system will simplify and speed up the implementation of the work if the quality of the system is considered, the quality of information, the ease of use, and ensures that users are satisfied. Research is limited to one organization, can be developed by involving broader research

scholarly journals Evaluating Mawared as a self-service quality information system at Prince Sattam bin Abdulaziz University using Dillon and McLean model

2021 ◽  
Vol 58 (1) ◽  
pp. 2565-2572
Author(s):  
Saeed Ali Omer Bahaj
Keyword(s):  
Information System ◽  
Information Systems ◽  
Service Quality ◽  
User Satisfaction ◽  
Faculty Members ◽  
Quality Information ◽  
System Quality ◽  
Quality Of Information ◽  
Self Service

Quality of information system is reviewed by many as critically important for most if not all organizations to review their return on their investment in information system (IS) technology. Currently, there are numerous works of literature addressing factors or techniques for measuring system quality – business benefits, user satisfaction, or usage among others. This paper is evaluating the quality of information systems- self-services (Mawared) at Prince Sattam Bin Abdulaziz University (PSAU) using the Dillon and McLean Model. Intrinsically, information systems (IS) vary depending on the industry they are applied, for example, in this research, the IS under review as an educational-based information system. This paper aims to explore the relationships of information system quality and its main outcomes which are expected or were proposed for the IS. Subsequently, this paper focuses on the self-service information system, its quality. The research uses questionnaires for its research methodology that are distributed out to the faculty members in College of Business Administration at PSAU. The findings of this study indicate to a positive and high degrees of satisfaction among the faculty members towards Mawared as a self-service quality information system for the academic year 2020-2021. Moreover, it provides new insights into the efficacy of selected determines of information system quality and user satisfaction.  

scholarly journals Impact of Accountant Resource on Quality of Accounting Information System: Evidence from Vietnamese Small and Medium Enterprises

2021 ◽  
Author(s):  
AISDL
Keyword(s):  
Information System ◽  
Information Systems ◽  
Path Analysis ◽  
Information Quality ◽  
Accounting Information ◽  
System Quality ◽  
Accounting Information System ◽  
Accounting Information Systems ◽  
Quality Of Accounting Information

Improving the quality of accounting information systems through accountant resources is beneficial to the performance and sustainable development of SMEs. This study investigated the impact of accountant resources on the quality of accounting information systems in Vietnamese SMEs. Accounting information system quality was measured by a multidimensional scale including system quality, information quality, and usefulness. The study tested hypotheses using Path analysis of Structural Equation Model based on 434 respondents. The findings indicated a strong interaction between the components of the accounting information system quality under the effect of accountant resources. The results showed a positive direct effect of accountant resources on system quality and the path analysis results also revealed an influence of accountant resources on information quality and usefulness via mediating variables. The results highlighted the importance of accountant resources for the quality of accounting information systems. This study contributed theoretically to the non-financial indicator for measuring accounting information system quality.

scholarly journals Evaluasi Kepuasan Mahasiswa terhadap Sistem Informasi Penjadwalan Kuliah Biro Administrasi Umum dan Keuangan Universitas Xyz

2013 ◽  
Vol 4 (1) ◽  
pp. 91
Author(s):  
Tangkas Udiono
Keyword(s):  
Information System ◽  
Information Systems ◽  
Student Satisfaction ◽  
User Satisfaction ◽  
Information Quality ◽  
Sampling Techniques ◽  
System Quality ◽  
Quality Of Information ◽  
System Data

 One way to identify the success indicator of the use of information systems is conducting a survey of user satisfaction. Measuring the quality of Information Systems of Registration and Lecture Scheduling at the Bureau of Administration and Finance University of XYZ is important because it aims to find out how far the role and utilization of existing information systems run. This research aims to investigate the faktors that influence user satisfaction of the information system. Data are collected through the distribution of questionnaires with the number of respondents as much as 378 students. The data collected are analyzed using sampling techniques. The results of the regression analysis and the correlation between Information System Quality and Information Quality affect student satisfaction by 6.6% and 4.9%.

scholarly journals Determinan Kepuasan Pengguna Sistem Informasi Akademik (Determinants of User Satisfaction with Academic Information Systems)

2021 ◽  
Vol 28 (2) ◽  
pp. 61
Author(s):  
Ali Lating ◽  
Fadil Abdullah Lating ◽  
Djoko Sugiono ◽  
Yuyuk Liana
Keyword(s):  
Information Systems ◽  
User Satisfaction ◽  
Information Quality ◽  
Perceived Usefulness ◽  
Quality Information ◽  
System Quality ◽  
Quality Of Information ◽  
Research Population ◽  
Academic Information

This study aims to analyze the factors that affect the satisfaction of users of academic information systems. The factors tested in this study were: system quality, information quality, and perceived usefulness. The research population is STIE Malangkuçeçwara students batch 2014, with a sample of 193 respondents as users of academic information systems. Data was collected using a questionnaire distributed through mass media (WhatsApp and Line). Data were analyzed using partial least squares. The results showed that the quality of information, system quality and perceived usefulness affect user satisfaction.

scholarly journals Influence of System Quality, Information Quality, Service Quality on User Acceptance and Satisfaction and Its Impact on Net Benefits (Study of Information System Users Lecturer Performance Load (BKD) in Malang State University)

2019 ◽  
Vol 10 (3) ◽  
pp. 111-132
Author(s):  
Rini Widiastuti ◽  
Bambang Santoso Haryono ◽  
Abdullah Said
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Partial Least Square ◽  
Equation Modeling ◽  
Quality Information ◽  
State University ◽  
System Quality ◽  
Net Benefits

Abstract This study aims to examine the influence of system quality, information quality, and service quality of the lecturer at Malang State University. This study will also investigate the effect on user satisfaction and its impact on net benefits for users of UM Information System Expenses. This study applies a modification of the information system success model from DeLone & McLean. The model is analyzed by modeling the Structural Equation Modeling (SEM) based on components or variants (component based) that are popular with Partial Least Square (PLS) using SmartPLS version 3.2.8. The results of this study are expected to be adopted as input and consideration in developing, improving, and improving the performance of the UM BKD information system. The research design used in this study is quantitative research. Respondents in this study were 93 UM PNS lecturers who were actively teaching. The questionnaire was online distributed by accessing the page provided. The results showed that there was a positive but not significant effect between system quality, information quality, and service quality on the use of the BKD system. However, there is a positive and significant influence between system quality, information quality, and service quality on the BKD system user satisfaction, between the uses of the BKD system on net benefits, and between the satisfaction of the BKD system users on net benefits. The implementation of BKD UM information system can be declared successful because there is a positive correlation between variables.

scholarly journals User’s satisfaction with information system quality: An empirical study on the hospital information systems in Ho Chi Minh City, Vietnam

2020 ◽  
Vol 9 (2) ◽  
Author(s):  
Nguyen Tran Thuy Trang ◽  
Nguyen Manh Tuan
Keyword(s):  
Information System ◽  
Information Systems ◽  
User Satisfaction ◽  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Management Support ◽  
System Quality ◽  
Perceived Ease Of Use ◽  
Top Management Support

User satisfaction with information system quality has long been a substantial topic in the literature of information system (IS). Based on the key constructs of IS success model (including system quality and information quality) and technology acceptance model (including perceived ease of use and perceived usefulness), this paper builds and validates a theoretical framework to explain user satisfaction with information system quality. A survey study with AMOS-SEM analysis of 363 users of management information systems in 9 hospitals in HCMC, Vietnam showed that 12 of 14 hypotheses were empirically supported. The findings affirmed the direct influence of system quality, information quality and top management support on perceived ease of use, perceived usefulness and trust, and then on user satisfaction. The results also reinforced the impact of perceived ease of use on perceived usefulness, and the joint influence of perceived usefulness and trust on user satisfaction. The paper is among the first studies, in the healthcare sector, to empirically identify both information system quality and top management support in predicting user acceptance of and satisfaction with information system implementation in organizational settings. The theoretical and managerial implications of the paper were derived.

scholarly journals ANALISIS FAKTOR-FAKTOR PENERIMAAN DAN NIAT KEBERLANJUTAN PENGGUNAAN PORTAL AKADEMIK SIAKAD STMIK AKAKOM MENGGUNAKAN TAM SERTA MODEL DELONE DAN MCLEAN

2018 ◽  
Vol 3 (1) ◽  
pp. 37
Author(s):  
Sur Yanti ◽  
Henry Nugroho
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Information Quality ◽  
Academic Departments ◽  
Organizational Impact ◽  
System Quality ◽  
Information System Success ◽  
Delone And Mclean ◽  
Information System Success Model

Academic Portal SIAKAD STMIK AKAKOM with address siakad.akakom.ac.id, was built with the aim of improving the quality of performance and services as well as the means of academic interaction between lecturers, students and academic departments based on information technology. Evaluate the success of its application is necessary to always meet its objectives. Based on previous research and basic theory of TAM and DeLone and McLean model hence researcher make model to analyze acceptance factors and intention of sustainability use SIAKAD STMIK AKAKOM. Analyzer used is PLS 3.0. TAM describes the behavioral factors of computer users based on the beliefs, attitudes, intention, and user behaviour relationship. The DeLone and McLean model is an information system success model with three parts of the instrument, the first used to measure the technical success of the system quality, the two measures of semantic success ie the quality of information, and the three measures of effective information system is use, user satisfaction, individual impact and organizational impact. The results of empirical research indicate variable of Information Quality and System Quality that affect the User Satisfaction  towards SIAKAD STMIK AKAKOM, while the sustainability intention using SIAKAD STMIK AKAKOM determined by User Satisfaction variable.

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