Kepuasan jamaah haji Kabupaten Rembang menggunakan Importance Performance Analysis (IPA)

The Indonesian government's service for organizing regular pilgrimages from year to year still shows various problems. This study aims to determine the satisfaction of the pilgrims by analyzed the quality of service for Hajj group 56 at Rembang Regency in 2019, as well as to determine the aspects to improve the quality of Hajj services. The data used in this study was primary data obtained from a survey conducted by distributing questionnaires to the Hajj group 56 pilgrims in 2019 in Rembang Regency. The methodology used in this research was Importance Performance Analysis (IPA) method. The results of the analysis show that the highest value of satisfaction was found in the dimensions of physical evidence (tangibles), namely lodging accommodations in Mecca and Medina. While the lowest satisfaction value was found in the empathy dimension.

Analisis penentu biaya kesulitan keuangan

Empirical studies aims to prove that the selected independent and control variables are indicators of determining the cost of financial distress. The object of research is all public companies listed on the Indonesia Stock Exchange (IDX) which are classified into 8 (eight) sectors, except for the financial sector. Data analysis uses Panel Regression analysis on secondary data samples obtained from the company's annual financial statements for the period of 2016-2020. The findings found that there is a significant negative effect between change in investment, return on assets and firm size on the cost of financial distress. The variables of probability of financial distress, holding of liquid assets, liquidity ratio, change in employment, leverage, return on equity, tobin's q, average profitability of its sector do not have a significant relationship to the cost of financial distress. Recommendations for future researchers are suggested for future research coverage not to occur during a pandemic. It is advisable for the next research to separate research that occurred during the pandemic period or the time range during normal conditions so that the sample comparison is fairer.

Pengaruh literasi keuangan, inklusi keuangan dan financial technology terhadap perilaku keuangan pelaku UMKM di Kecamatan Sekupang

This research is using a descriptive quantitative study that aims to see and analyze the influence of financial literacy, financial inclusion, and financial technology on the financial behavior of SMEs in Sekupang District. This research uses a sample of 54 MSME actors in Sekupang District, Batam City. Smart PLS 3.0 Software are used on the Hypothesis testing and data processing to achieved number that can be analyze. The results obtained from the examiners are there is a significant effect of financial literacy on financial behavior, there is no significant effect of financial inclusion on financial behavior, there is no significant effect of financial technology on financial behavior.

Pengaruh daya tarik dan E-WOM terhadap keputusan berkunjung melalui minat berkunjung sebagai variabel intervening

The purpose of this study was to determine the effect of Attractiveness and E-WOM on Decisions made through Interest as an Intervening Variable. The study used a quantitative approach with a sample of 269 respondents. Questionnaires were used for data collection, and data analysis using Path Analysis. The results of this study are attractiveness and E-WOM have a significant effect on visiting interest. Attractiveness and E-WOM have a significant effect on decisions. Path test (Path Analysis) found that interest can mediate the effect of attractiveness on decisions and interest can mediate the effect of E-WOM on decisions.

Sistem Work From Home, kemampuan manajerial, dan komitmen organisasi perannya pada kinerja

This study aims to determine the effect of managerial ability, commitment, and work from home system on performance. This research uses quantitative research on Bhakti Pertiwi Junior High School teachers with a total sample of 63 people. Data were collected using a questionnaire designed using a 5-point Likert Scale. Managerial ability is the ability of the principal in carrying out management functions. Commitment is measured by affective, continual, and normative commitment. The work from home system is a time flexibility that will affect the discipline, responsibility and creativity of teachers. Data analysis technique using Multiple Linear Regression. The results of the study reveal that teacher performance is influenced by the ability of the principal's manager, also influenced by the level of commitment to the profession. In addition, the implementation of work from home during the Covid-19 pandemic did not cause teacher performance to decrease, it was actually able to improve teacher performance.

Dampak pengumuman Covid-19 terhadap harga dan volume saham pada industri farmasi di Indonesia

The purpose of this study is to analyze the effect of the announcement of Covid-19 in Indonesia on stock prices and the volume of shares traded by the pharmaceutical industry listed on the Indonesia Stock Exchange in 2020. Research on the pharmaceutical industry with a sample of 10 companies. The research period is 360 days or 180 days before and after the announcement of Covid-19. The event study methodology analyzes the market reaction to an event, namely the announcement of the Covid-19 pandemic and data analysis techniques using the Wilcoxon Sign Rank Test. The results of the study explain that there are insignificant differences in share prices and significant differences in the volume of shares traded, which means that the announcement of Covid-19 has information content as indicated by an increase in the volume of shares traded.

Pengaruh E-Promotion, E-WOM dan lokasi terhadap kepuasan konsumen melalui keputusan pembelian sebagai variabel intervening

The purpose of this study was to determine the effect of E-Promotion, E-WOM and location on consumer satisfaction through purchase decisions as intervening variables. The research used is quantitative research with a sample of 384 respondents. Using a 5-point Likert Scale and Path Analysis was used for analysis and hypothesis testing. The findings of this study indicate that E-Promotion, E-WOM and location have an effect on consumer satisfaction and purchase decisions. While other findings Purchase Decisions act as a mediation of the relationship between E-Promotion, E-WOM and location on consumer satisfaction. For further research, it is possible to enter the buying interest variable.

Passenger satisfaction and decision of repurchasing on rail transportation services

The purpose of the study was to determine and analyze the effect of train rates, comfort and timeliness on passenger satisfaction and the impact of repurchase decision of train transportation services for the Jenggala Train on the Sidoarjo-Mojokerto route, at East Java, Indonesia. The main problem, there are complaints about unsatisfactory service, inaccuracy of departure and arrival time at the station aim. Also, the passenger capacity provided is large, but the volume transport is still minimal and there is no data on passengers who make repeat purchases. The sample are 100 Jenggala train crossing service Sidoarjo-Mojokerto passengers. Method of data analyze used path analysis. The result showed that the changes of rate amount, experience of passenger comfort, and timeliness of train travel had major impact on the decision of repurchase. As a theorithical and practical implication, the improvement of service user facilities at the station and on the train is very important needed to create comfort for users of transportation services train, because the comfort variable has a significant effect dominant in influencing purchasing decisions.

Peningkatan kinerja operasional perusahaan Jasa Pengurusan Transportasi dalam meningkatkan kepuasan pelanggan

The purpose of this study is to determine the effect of service quality, port facilities, and container stacking places on operational performance in increasing the level of customer satisfaction. The method used in this study is a quantitative method with descriptive type and the data analysis technique uses Path Analysis. The population in this study were 100 respondents consisting of workers in Jasa Pengurusan Transporasi (JPT) companies and JPT customers. The data collection technique uses a questionnaire that has been tested for validity and reliability. Based on the results of the study, it can be revealed that among the quality of service, port facilities, and container storage places, only JPT customer satisfaction with port facilities affect customer satisfaction, both direct and mediated by operational performance.

Determinan keputusan pembelian di Shopee: online customer review, brand image dan promosi

The purpose of this research is to investigate the factors that influence purchasing decisions at Shopee Ninetysix.id seen from online customer reviews, brand image, and promotions. The method used is quantitative with an accidental sampling technique on 112 Ninetysix.id customers. Data collection uses Google Form to fill out the questionnaire, then analysis uses Multiple Linear Regression. The results of the study reveal that purchasing decisions at Shopee are due to considering the online customer reviews of previous consumers, also considering the brand image of the product to be purchased. Promotion is no longer a factor that consumers consider when making purchases at Shopee. Future research can develop a comparative study of purchasing decisions between Shopee and other marketplaces such as Tokopedia or Bukalapak.