Methods for Analyzing Computer-Mediated Communication in Educational Sciences

2013 ◽  
pp. 228-249 ◽  
Author(s):  
Huseyin Ozcinar ◽  
H. Tugba Ozturk
Keyword(s):  
Content Analysis ◽  
Information And Communication Technologies ◽  
Sequential Analysis ◽  
Interaction Analysis ◽  
Computer Mediated Communication ◽  
Communication Technologies ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Information And Communication ◽  
Process Product

Computer-Mediated Communication (CMC) is the process by which individuals can exchange information, communicate with each other in multiple ways, and socially construct knowledge by means of networked information and communication technologies (Gunawerdana et al., 1997). CMC tools record transcripts of messages and interactions and provide researchers with a “ready-made” source of data. Today, researchers are seeking for alternative theories, methods, and software tools in order to better investigate CMC and its effect on different learning outcomes (Garrison, 2000). In order to understand the learning process in CMC, content analysis, and sequential analysis (interaction analysis), Jeong (2005) offers a methodological framework to explore the discussion process, product, and quality. Therefore, in this chapter, the authors aim to provide guidance for scholars and practitioners by referring to the basics of the two complementary methods (content analysis and sequential analysis), pitfalls, challenges, as well as strategies and implications of the methods.

Universal Information Ethics? Ethical Pluralism and Social Justice

2011 ◽  
pp. 69-92 ◽  
Author(s):  
Charles Ess
Keyword(s):  
Social Justice ◽  
Information And Communication Technologies ◽  
Computer Mediated Communication ◽  
Communication Technologies ◽  
Information Ethics ◽  
Mediated Communication ◽  
Ethical Pluralism ◽  
Diffusion Of Information ◽  
Computer Mediated ◽  
Information And Communication

The explosive, global diffusion of information and communication technologies (ICTs) and computer-mediated communication (CMC) confronts us with the need for an information ethics that can resolve ethical problems evoked by ICTs and CMC in ways that provide shared, perhaps (quasi-)universal responses. At the same time, however, in the name of a transcultural social justice that preserves diverse cultural identities, such an ethics must also reflect and sustain local values, approaches, and traditions. Important ethical claims from both within Western and between Eastern and Western cultures exemplify an ethical pluralism that is able to meet these requirements as this pluralism represents important ethical differences as issuing from diverse judgments and applications of shared ethical norms.

Collaborative Knowledge Construction with Web Video Conferencing

2010 ◽  
pp. 85-98 ◽  
Author(s):  
Stylianos Hatzipanagos ◽  
Anthony Basiel ◽  
Annette Fillery-Travis
Keyword(s):  
Information And Communication Technologies ◽  
Knowledge Construction ◽  
Video Conferencing ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Economic Changes ◽  
Computer Mediated ◽  
Information And Communication ◽  
Collaborative Knowledge ◽  
Collaborative Knowledge Construction

This chapter explores how web-based video conferencing (WVC) can be used to create and support learning environments within a work based learning context. Computer mediated communication interactions through WVC can support collaborative knowledge construction by encouraging dialogical processes in communities of learners and practitioners. We position our field of exploration within the educational landscape defined by socio-economic changes, resulting from the development of the knowledge economy, and the explosive growth of information and communication technologies to serve it.

scholarly journals Content analysis of European library and information science journals

2020 ◽  
Vol 8 ◽  
pp. 161-170
Author(s):  
Yuliia Shevtsova ◽  
Hanna Shemaieva
Keyword(s):  
Content Analysis ◽  
Information And Communication Technologies ◽  
Information Society ◽  
Information Science ◽  
Interdisciplinary Communication ◽  
Communication Technologies ◽  
European Countries ◽  
Library And Information Science ◽  
Digital Information ◽  
Information And Communication

Content analysis of 28 library and information science journals of the leading European countries has been conducted in the context of the current research. The thematic focus of these journals has been the priority of the research. Several thematic groups of library and information science journals have been identified. They include the journals that cover the following topics related to: 1) digital information; 2) development of information and communication technologies and their application in library practice; 3) library and information with the key topic of library and information management; 4) various types of communication. The conclusion has been made that scholarly interdisciplinary communication is expanding in the context of information society development. The analysis provides means for taking into account the trends in the leading European countries that help to evaluate and compare the performance of Ukrainian libraries and increase the level of professional knowledge and communication of library and information science professionals.

Working Anywhere and Working Anyhow?

2017 ◽  
pp. 90-112
Author(s):  
Alessandro Wärzner ◽  
Martina Hartner-Tiefenthaler ◽  
Sabine Theresia Koeszegi
Keyword(s):  
Computer Mediated Communication ◽  
Job Demands ◽  
Communication Technologies ◽  
Analytical Framework ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Mediated Communication ◽  
Communication Performance ◽  
Computer Mediated ◽  
The Impact

Working from anywhere relies heavily on information communication technologies (ICT). Scholars are increasingly utilizing a tension-based research lens to investigate organisational paradoxes which are rooted in opposite tendencies that might negate one another. Thus, computer-mediated communication can be both demanding and resourceful. The aim of this chapter is to present an analytical framework integrating three distinct but interrelated perspectives (task, medium and individual) to account for individuals' perceptions of job demands and job resources associated with the usage of ICT when working from anywhere. This chapter draws on insights from theories of media choice and communication performance, the self-determination theory and the job demands-resources model to better understand the impact of communication in the remote setting.

Interactive Online Learning

2018 ◽  
pp. 1692-1709
Author(s):  
Rauno Rusko
Keyword(s):  
Educational Technology ◽  
Content Analysis ◽  
Student Voice ◽  
Computer Mediated Communication ◽  
Communication Channels ◽  
Technology In Education ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Dual Channels

This study is focused on the implications of the student voice in digital-based entrepreneurship education basing on the case study example from university-level schooling from Finland. Practice-based subjects, such as entrepreneurship, have been seen in literature as a problematic field for digital-based education. The studied education was implemented using the synthesis of two computer-mediated communication channels. Analysis based on the content analysis of individual portfolios (diaries), which were returned and stored in the asynchronous platform. In the case study environment, the decision of using use two-channel digital teaching platforms (synchronous and asynchronous) seemed to be successful, because dual channels enable wider forms of feedback and student voice activities during and after the lecture. The results of this study encourage educators to use multifaceted digital educational technology in education and as a channel for the student voice also in practice-based subjects, such as entrepreneurship.

scholarly journals Talking a team into being in online workplace collaborations: The discourse of virtual work

2019 ◽  
Vol 21 (3) ◽  
pp. 237-257 ◽  
Author(s):  
Erika Darics ◽  
Maria Cristina Gatti
Keyword(s):  
Virtual Work ◽  
Computer Mediated Communication ◽  
Online Communication ◽  
Real Life ◽  
Communication Technologies ◽  
Virtual Team ◽  
Mediated Communication ◽  
Team Members ◽  
Discourse Practices ◽  
Computer Mediated

Digital communication technologies led to a revolution in how people interact at work: relying on computer-mediated communication technologies is now a must, rather than an alternative. This empirical study investigates how colleagues in a virtual team use synchronous online communication platform in the workplace. Inspired by the conceptualisation of web-based communication platforms as tool, place or context of social construction, we explore the discursive strategies that contribute to the construction of the team’s shared sense of purpose and identity, a collegial atmosphere and consequently lead to effective collaboration. The close analyses of real-life data from a multinational workplace provide insights into the everyday communication practices of virtual team members. Our findings supplement organisational literature based on etic observations of the effectiveness of virtual work and provide a basis for further theorisations about how communication technologies affect the ecology of and discourse practices in computer-mediated communication at work.

scholarly journals For Whom the Gamer Trolls: A Study of Trolling Interactions in the Online Gaming Context

2019 ◽  
Author(s):  
Christine Cook ◽  
Rianne Conijn ◽  
Juliette Schaafsma ◽  
Marjolijn Antheunis
Keyword(s):  
Content Analysis ◽  
Computer Mediated Communication ◽  
Topic Modelling ◽  
Online Game ◽  
Mediated Communication ◽  
Future Studies ◽  
Extant Literature ◽  
Computer Mediated ◽  
Novel Method ◽  
League Of Legends

Abstract The present study aimed to expand our understanding of trolling interactions by examining 10,025 community-reported trolling incidents in the online game League of Legends to determine what characterizes messages sent by trolls, their teammates, and their opponents. To do this, we used a novel method blending content analysis and topic modelling. Contrary to extant literature, our study of complete trolling interactions found striking similarities between teammates’ and trolls’ chats, with both displaying the negative traits (e.g., exclusionary language) typically attributed to trolls. Findings also suggest that the transition from victim to perpetrator can occur extremely rapidly. This has important implications for the labelling of actors in trolling interactions, for future studies into the trolling cycle, and for theories of computer-mediated communication.

Participation cues: Coordinating activity and collaboration in complex online gaming worlds

2010 ◽  
Vol 39 (3) ◽  
pp. 331-356 ◽  
Author(s):  
Elizabeth Keating ◽  
Chiho Sunakawa
Keyword(s):  
Computer Games ◽  
Digital Communication ◽  
Computer Mediated Communication ◽  
Communication Technologies ◽  
Multimodal Communication ◽  
Mediated Communication ◽  
Collaborative Activity ◽  
Communicative Practices ◽  
Computer Mediated ◽  
Different Types

AbstractThe development of digital communication technologies not only has an influence on human communicative practices, but also creates new spaces for human collaborative activity. In this article we discuss a technologically mediated context for interaction, computer games. Closely looking at interactions among a group of gamers, we examine how players are managing complex, shifting frameworks of participation, the virtual game world and the embodied world of talk and plans for action. Introducing the notion of participation cues, we explain how interactants are able to orient to, plan, and execute collaborative actions that span quite different environments with quite different types of agency, possible acts, and consequences. Novel abilities to interact across diverse spaces have consequences for understanding how humans build coordinated action through efficient, multimodal communication mechanisms. (Computer-mediated communication, language and technology, gaming, gesture, participation, multimodality)*

scholarly journals Computer mediated communication in a context of modern organization: a scoping review

2018 ◽  
Vol 6 (1) ◽  
Author(s):  
Gedas Baranauskas
Keyword(s):  
Scoping Review ◽  
Practical Implication ◽  
Meta Analysis ◽  
Computer Mediated Communication ◽  
Business Organizations ◽  
Mediated Communication ◽  
Organization Management ◽  
Computer Mediated ◽  
Key Points ◽  
Information And Communication

Purpose - The present article aims to reveal and summarize key points of the application of information and communication technology (ICT) and Internet technology in the context of modern organization communication, related management processes. Design/methodology/approach - methods of meta-analysis, comparative analysis and systemizing-synthesis are used in this article. A scoping review methodology was chosen as dominant for the research with the purpose of assessing key points in the context of Computer Mediated Communication (CMC) usage in modern organizations. The research is based on a qualitative paradigm. Findings – Results of the scoping review suggest that ICT and CMC are compatible and can be successfully applicable to solve the main challenges in management and control contexts of inter-organizational, organizational, group (team) and inter-personal communication and related processes. In addition, this new combination of management methods and technological innovations has a great impact on opinion and behavior of customers and overall society, process improvement in business organizations, and change management. Research limitations/implications - Firstly, a limited scope of organizations especially in Public and Non-governmental sector use CMC in everyday duties. Nevertheless, a usage of ICT and CMC requires not only the understanding of the theoretical background but also strict practical implication guidelines as well as measurement and evaluation indicators, targets, and an overall model for analyzing. Since this article is based on the scoping review where main findings and conclusions are outlined from a meta-analysis, case studies and comparative analysis towards a practical implication are not sufficiently elaborated. The second limitation which can also be called a future implication might be a wide scope and content of the CMC concept as well as the dynamics of the communication process in organizations, increasing demand from business organizations. Practical implications -The research may serve as a starting point to a further scientific discussion regarding the usage ICT and CMC both separately and as a part of other hybrid project and process methods, optimization and continuous improvement of communication, learning, control and other related processes and systems in organization management. Originality/Value - The main value of the presented article can be described as underlying spheres where CMC has the major impact in management of modern organizations: it takes effect in a wide field of internal and external processes as well as in overall process optimization activities and change management. Keywords: Computer Mediated Communication (CMC); organization management; information and communication technology (ICT); Human Resource Management (HRM); leadership; technostress; online learning. Research type: literature review. JEL classification: M15- IT Management, D83 - Information and Knowledge, Communication.

scholarly journals Student Empowerment In An Online Program

2011 ◽  
Vol 3 (4) ◽  
pp. 47 ◽  
Author(s):  
Mary Brown ◽  
Peter Kiriakidis
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Learning Environment ◽  
Computer Mediated Communication ◽  
Communication Technologies ◽  
Online Learning Environment ◽  
Mediated Communication ◽  
Policy And Practice ◽  
Online Student ◽  
Computer Mediated

Given that online higher education is a competitive marketplace, this paper discusses how to ensure online student success. Within the online learning environment, the following may create the vitality of the online institution: (a) The online learning environment; (b) The role of the instructor; (c) Learning Communities; (d) Computer-mediated Communication Technologies; and (e) Policy and practice. These factors may be managed by the institution of higher education, the faculty member, or the learner; however, a commitment is needed by all stakeholders in the program.

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