The Impact of Internet Adoption on the International Marketing of the Jordanian Banking Sector

2013 ◽  
pp. 275-290
Author(s):  
Said Al-Hasan ◽  
Brychan C. Thomas ◽  
Ayman Mansour
Keyword(s):  
Software Package ◽  
Banking Sector ◽  
Banking Industry ◽  
International Markets ◽  
The Internet ◽  
Internet Applications ◽  
Unit Of Analysis ◽  
Analyse Data ◽  
The Impact ◽  
Optimal Implementation

The research aims are to explore the extent of the banking sector’s adoption of Internet applications in Jordan for marketing products and to identify the impact of such adoption on developing international markets. This study also aims to determine the major obstacles restraining banks marketing their products internationally through the Internet and to make recommendations conducive to an effective and optimal implementation of Internet applications for marketing bank products locally and internationally. The statistical software package SPSS was used to analyse data and test hypotheses and from the findings a series of recommendations were formulated for upgrading the banking industry in Jordan. A population frame included banking organisations in Jordan and a research sample of 19 banks was used involving an inclusive field survey. For the unit of analysis, the study analysed information and data gathered through the questionnaire which was distributed to managers and other personnel involved in marketing at banks. Statistical methods used to analyse data and test hypotheses were frequency rates and percentages relevant to the questionnaire, standard deviations and means, and multiple regression analysis. The key results from the statistical analysis have shown that the Jordanian banking sector’s adoption of the Internet has had an impact on the international clients’ commitment towards the banks.

The Impact of Internet Adoption on the International Marketing of the Jordanian Banking Sector

2014 ◽  
pp. 1328-1343
Author(s):  
Said Al-Hasan ◽  
Brychan Thomas ◽  
Ayman Mansour
Keyword(s):  
Software Package ◽  
Banking Sector ◽  
Banking Industry ◽  
International Markets ◽  
The Internet ◽  
Internet Applications ◽  
Unit Of Analysis ◽  
Analyse Data ◽  
The Impact ◽  
Optimal Implementation

The research aims are to explore the extent of the banking sector's adoption of Internet applications in Jordan for marketing products and to identify the impact of such adoption on developing international markets. This study also aims to determine the major obstacles restraining banks marketing their products internationally through the Internet and to make recommendations conducive to an effective and optimal implementation of Internet applications for marketing bank products locally and internationally. The statistical software package SPSS was used to analyse data and test hypotheses and from the findings a series of recommendations were formulated for upgrading the banking industry in Jordan. A population frame included banking organisations in Jordan and a research sample of 19 banks was used involving an inclusive field survey. For the unit of analysis, the study analysed information and data gathered through the questionnaire which was distributed to managers and other personnel involved in marketing at banks. Statistical methods used to analyse data and test hypotheses were frequency rates and percentages relevant to the questionnaire, standard deviations and means, and multiple regression analysis. The key results from the statistical analysis have shown that the Jordanian banking sector's adoption of the Internet has had an impact on the international clients' commitment towards the banks.

Internet Adoption and International Marketing in the Jordanian Banking Sector

2016 ◽  
Vol 6 (2) ◽  
pp. 34-48
Author(s):  
Said Al-Hasan ◽  
Brychan Thomas ◽  
Ayman Mansour
Keyword(s):  
Banking Sector ◽  
Research Problem ◽  
International Markets ◽  
The Internet ◽  
Comprehensive Understanding ◽  
Internet Applications ◽  
Main Research ◽  
And Control ◽  
The Impact ◽  
Optimal Implementation

The research aims are to explore the extent of the banking sector's adoption of Internet applications in Jordan for marketing products and to identify the impact of such adoption on developing international markets. This study also aims to determine the major obstacles restraining banks marketing their products internationally through the Internet and to make recommendations conducive to an effective and optimal implementation of Internet applications for marketing bank products locally and internationally. The main research problem is the absence of a clear and comprehensive understanding of the banking sector's adoption of the Internet in Jordan to market products and services and the impact of such adoption on marketing products. It has been found that the main obstacle facing the Jordanian banking sector's adoption of the Internet for marketing its services internationally is the lack of legislation with regard to the regulation and control of e-transactions.

Gamification in banking: a review, synthesis and setting research agenda

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shilpa Chauhan ◽  
Asif Akhtar ◽  
Ashish Gupta
Keyword(s):  
Research Agenda ◽  
Banking Sector ◽  
Banking Industry ◽  
Psychological Theory ◽  
Future Research ◽  
Content Type ◽  
Bank Management ◽  
Customer Behaviour ◽  
The Future ◽  
The Impact

Purpose The objective of this paper is to explore and extend the existing literature on the use of gamification in banking. Design/methodology/approach Gamification is a new concept, further its application in banking is in a nascent stage both from the perspective of research and application. To systematise the limited literature and to draw the future research prospects, studies are presented based on theories, characteristics, context and methodologies framework. Findings The synthesis of the literature on gamification opened to a spectrum of areas to determine the future of gamification in the banking industry. The study emphasises the use of social and psychological theory building in the banking industry. Further, the research on game elements is an underexplored area in the banking domain, while they have well exploited in other contexts. Banking context needs more literature evidence, empirically tested and validated research methods to understand the personality traits and customer behaviour arising from the use of gamification. Practical implications For bank management, this study lays the impact of gamification in this era of digital banking. With the right mix of hedonic and utilitarian elements, bank management shall be able to boost financial literacy, improve saving habits, simplify banking products and strengthen knowledge updates among bank employees. Understanding the key elements and present status of research on gamification and their impact on customer behaviour development is crucial for the bank in building strategic advantage. Originality/value This study on gamification applied explicitly to the banking sector. With no clear application of the elements and mechanics of technology used in gamification, this study presents past literature in a systematised manner and draws the future research agenda of gamification in banking services.

Assessing the Determinants of Adoption of M-Banking by Students

2016 ◽  
pp. 120-136
Author(s):  
Gazal Punyani ◽  
Sourabh Sharma
Keyword(s):  
Banking Sector ◽  
Service Providers ◽  
Banking Industry ◽  
Banking System ◽  
Study Data ◽  
Mobile Banking ◽  
Banking Services ◽  
Technology Adoption Model ◽  
Adoption Model ◽  
The Impact

Technology is entwined in almost every part of one's lives. Today's students are using more technology than ever before. Information technology has revolutionized every industry and especially the banking industry. Tremendous improvements in technology have taken place in the Indian banking sector. Among all, Mobile Banking (m-banking) is the recent phenomenon that changed country's banking system. Students, being considered as most technically knowledgeable make most use of mobile banking services among all the banking customers. Therefore, the focus is particularly towards the young students engaging in m-banking services and to evaluate the factors that influence them to adopt m-banking. The study considers extended Technology Adoption Model (TAM) to measure the impact of the factors on adoption of m-banking. For the study, data was collected through questionnaire from 217 students of Western Rajasthan. The result of this research would provide valuable information to service providers in order to improve their m-banking services.

scholarly journals Risk, competition, efficiency and its interrelationships: evidence from the Chinese banking industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yong Tan ◽  
Vincent Charles ◽  
Doha Belimam ◽  
Shabbir Dastgir
Keyword(s):  
Credit Risk ◽  
Banking Sector ◽  
Banking Industry ◽  
Bank Competition ◽  
Content Type ◽  
Frontier Analysis ◽  
Different Types ◽  
Chinese Banking Industry ◽  
The Impact ◽  
Chinese Banking

PurposeThis study investigates the interrelationships between efficiency, competition and risk in the Chinese banking industry.Design/methodology/approachParametric stochastic frontier analysis is used to estimate bank efficiency; the Lerner index is used as the competition indicator; accounting ratios and a translog function are used to measure different types of risk and finally, the three-stage least square estimator is used to investigate the interrelationships.FindingsThe results of this study show that the impact of competition on different types of risk is significant and positive, while there is a significant and positive impact of credit risk, liquidity risk and capital risk on bank competition. In addition, the findings demonstrate that the interrelationships between efficiency and competition are significant and negative. The authors do not find any robust interrelationships between different types of risk and different types of efficiency; the authors find that diversification and higher levels of profitability reduce bank credit risk. The results suggest that a higher developed banking sector reduces the level of bank competition in China.Originality/valueThis is the first piece of research that comprehensively investigates the interrelationships between different types of risk, competition and different efficiencies in China.

scholarly journals The Impact of Electronic Banking Services on Customer Satisfaction in the Sudanese Banking Sector

2018 ◽  
Vol 11 (6) ◽  
pp. 102 ◽  
Author(s):  
Adam Ahmed Musa Hamid ◽  
Nabil Mohamed Abdo Alabsy ◽  
Mohanad Abbas Mukhtar
Keyword(s):  
Customer Satisfaction ◽  
Banking Sector ◽  
Positive Impact ◽  
Research Paper ◽  
The Internet ◽  
Electronic Banking ◽  
Banking Services ◽  
Bank Management ◽  
Internet Users ◽  
The Impact

This research paper aims to study the impact of electronic banking services on customer satisfaction at Sudanese banks. Questionnaires were designed by the researchers. Data and information have been collected and analyzed from the internet users in the Sudanese banks clients. The study found that there are statistical significant differences of electronic services provided by the Sudanese banks on customer satisfaction. The study attempted to explain the various means of electronic banking services which might lead to the customer satisfaction.This paper showed that the banking services over the internet has a positive impact on customer satisfaction. This study recommended that the bank management should focus on spreading the knowledge of the electronic banking services to the customers. This study emphasized the importance of the electronic banking services and recommended that the bank management should spread the technological awareness among current and prospective customers, and develop suitable infrastructure for electronic banking services in the Sudanese banking sector.

scholarly journals THE COVID-19 MORATORIUM: A REPRIEVE AND NOT A WAIVER

2021 ◽  
Vol 9 (1) ◽  
pp. 753-765
Author(s):  
Palak Lohia
Keyword(s):  
Credit Card ◽  
Banking Sector ◽  
Banking Industry ◽  
Finance Minister ◽  
Credit History ◽  
Current Scenario ◽  
History Of ◽  
To Come ◽  
The Impact

In the first MPC meeting held on 27.03.20, Finance Minister of India, Nirmala Sitharaman and the Governor of RBI, Shaktikanta Das announced a moratorium of three months on all loans and credit card instalments due between 1st March and 31st May initially, which was later extended to 31st August, in order to provide relief to the borrowers in the economy, in the current scenario of losses. Loans being on moratorium are supposed to have zero impact on the credit history of the borrower concerned, which means a no default situation. Now, banking sector, which is the backbone of any economy, will have to carry the burden of this year for many more years to come. In this paper, it has been attempted to study the impact of the decision of putting the loans on moratorium on the banking industry of India, adding to the ever existing issue of high NPAs.  

scholarly journals Internet applications in libraries and information centers

2020 ◽  
pp. 16-23
Author(s):  
Mohammed Thakir Shaamood
Keyword(s):  
Resource Sharing ◽  
Rapid Change ◽  
Easy Access ◽  
The Internet ◽  
Internet Applications ◽  
Reference Services ◽  
Document Delivery ◽  
Special Rules ◽  
Use Of The Internet ◽  
The Impact

The world is witnessing a marked and rapid change in the use of the Internet in all areas of life and this is a natural development. Because the existence of the web has swelled and increased and became a lot in various magazines depend on it and greatly. Our topic today is about Internet applications in libraries and information centers. How has library performance developed in general? What are the challenges facing librarians? What is the benefit of the students and researchers? Thanks to the presence of the Internet there has been a great revolution in the performance of libraries and traditional processes and developed many of them, for example, reference services, document delivery, resource sharing, and others. Librarians and staff in information centers face significant challenges in developing their Web site. And this returned to all those who come to the library benefit, where there is a schedule of dates and official holidays, planning of buildings within the library, information center for easy access to the destination and organization of different memberships in different categories, circulation and acquisition, and easy to announce the activities of various periodicals and seminars and know all the details and special rules. This research tries to introduce the impact of the technology on the libraries in terms of librarian and library visitors and the resources in the libraries

scholarly journals Digital Finance and the Future of Nigerian Banking System: A Review

2020 ◽  
Vol 6 (16) ◽  
pp. 24-35
Author(s):  
Gbenga F. Babarinde ◽  
◽  
Matthew O. Gidigbi ◽  
Julius T. Ndaghu ◽  
Idera T. Abdulmajeed ◽  
...  
Keyword(s):  
Financial Services ◽  
Banking Sector ◽  
Banking Industry ◽  
Banking System ◽  
Financial Service ◽  
Digital World ◽  
Services Delivery ◽  
The Future ◽  
The Impact ◽  
Nigerian Banking

Digital finance is a type of financial service that employs digital products like personal computers, the internet, mobile phones, cards linked to a digital payment system. Innovations in the digital world cannot be divorced from Nigerian financial services most notably the banking sector. Therefore, it means that banking industry cannot but embrace digital innovations in their services delivery. Hence, there is a need to review the impact of digital finance in the Nigerian banking sector. Desk research method was used to examine how innovations in the digital world could impact the future financial service delivery in the Nigerian banking sector. From the review, it was that the digital world is quickly changing and this impacts banking in all ramification. It is recommended that the banking industry should try to keep pace with the digital innovations, for them to be able to meet up the demands of their digitally-savvy customers.

scholarly journals INFLUENCE OF MODERN FINANCIAL TECHNOLOGIES ON THE INSTITUTIONAL STRUCTURE OF THE RUSSIAN BANKING SYSTEM

2019 ◽  
pp. 143-148
Author(s):  
A. V. Berdyshev
Keyword(s):  
Regression Model ◽  
Banking Sector ◽  
Banking System ◽  
Institutional Structure ◽  
Mobile Technologies ◽  
The Internet ◽  
Structural Units ◽  
The Impact ◽  
Credit Institutions

The conditions, that stimulate the development of financial technologies in the banking sector, as well as the main directions of development of mobile technologies in the banking sector, have been defined. Based on the construction of a regression model, the impact of the development of mobile technologies on the institutional composition of the Russian banking system has been assessed, indicating, that with increased usage of the Internet and mobile technologies in the process of making customer payments, the number of internal structural units of existing credit institutions is reduced.

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