Understanding Organisational Decision Support Maturity

2013 ◽  
pp. 194-215
Author(s):  
Mary Daly ◽  
Frederic Adam
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Case Studies ◽  
Levels Of Abstraction ◽  
Seminal Paper ◽  
Mba Students ◽  
Elapsed Time ◽  
Executive Mba ◽  
History Of

Forty years after Gorry and Scott Morton’s seminal paper on DSS, supporting decisions in organisation is still a critical objective. Given the elapsed time since DSSs were first introduced, it is important to gauge the scope and quality of decision support provided to managers. Using Executive MBA students as informants about decision making in their organisations, the authors carried out 10 case studies of Irish organisations to assess their maturity in terms of decision support usage. The findings indicate that, in the vast majority of firms, decision support is still not available to help manage in situations involving high levels of abstraction. As was the case at the beginning of the history of DSS, the operational level is still where DSSs are used most consistently across firms. Furthermore, this study illustrates that engaging with managers on the topic of decision making is difficult, given the possibility of bias and misrepresentation inherent in the reality of decision making.

Understanding Organisational Decision Support Maturity

2011 ◽  
Vol 3 (2) ◽  
pp. 57-78
Author(s):  
Mary Daly ◽  
Frederic Adam
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Levels Of Abstraction ◽  
Seminal Paper ◽  
Mba Students ◽  
Elapsed Time ◽  
Operational Level ◽  
Executive Mba ◽  
History Of

Forty years after Gorry and Scott Morton’s seminal paper on DSS, supporting decisions in organisation is still a critical objective. Given the elapsed time since DSSs were first introduced, it is important to gauge the scope and quality of decision support provided to managers. Using Executive MBA students as informants about decision making in their organisations, the authors carried out 10 case studies of Irish organisations to assess their maturity in terms of decision support usage. The findings indicate that, in the vast majority of firms, decision support is still not available to help manage in situations involving high levels of abstraction. As was the case at the beginning of the history of DSS, the operational level is still where DSSs are used most consistently across firms. Furthermore, this study illustrates that engaging with managers on the topic of decision making is difficult, given the possibility of bias and misrepresentation inherent in the reality of decision making.

scholarly journals The Effect of Perceived Factors of Decision Support Systems on Actual Usage: Behavioral Intention of Using Decision Support Systems as a Mediating Variable: “An Empirical Study of Jordanian Higher Education Institutions”

2016 ◽  
Vol 12 (1) ◽  
pp. 201
Author(s):  
Bilal Mohammed Salem Al-Momani
Keyword(s):  
Higher Education ◽  
Decision Making ◽  
Decision Support ◽  
Information Systems ◽  
Decision Support Systems ◽  
Behavioral Intention ◽  
Support Systems ◽  
Higher Education Institutions ◽  
Quality Of Information

Decision support systems (DSS) are interactive computer-based systems that provide information, modeling, and manipulation of data. DSS are clearly knowledge-based information systems to capture, Processing and analysis of information affecting or aims to influence the decision making process, performed by people in scope professional job appointed by a user. Hence, this study describes briefly the key concepts of decision support systems such as perceived factors with a focus on quality  of information systems and quality of information variables, behavioral intention of using DSS, and actual DSS use by adopting and extending the technology acceptance model (TAM) of Davis (1989); and Davis, Bagozzi and Warshaw (1989).There are two main goals, which stimulate the study. The first goal is to combine Perceived DSS factors and behavioral intention to use DSS from both the social perspective and a technology perspective with regard to actual DSS usage, and an experimental test of relations provide strategic locations to organizations and providing indicators that should help them manage their DSS effectiveness. Managers face the dilemma in choosing and focusing on most important factors which contributing to the positive behavioral intention of use DSS by the decision makers, which, in turn, could contribute positively in the actual DSS usage by them and other users to effectively solve organizational problems. Hence, this study presents a model which should provide the useful tool for top management in the higher education institutions- in particular-to understand the factors that determine using behaviors for designing proactive interventions and to motivate the acceptance of TAM in order to use the DSS in a way that contributes to the higher education decision-making plan and IT policy.To accomplish or attain the above mentioned objectives, the researcher developed a research instrument (questionnaire) and distributed it amongst the higher education institutions in Jordan to collect data in order to empirically study hypothesis testing (related to the objectives of study). 341 questionnaires were returned from the study respondents. Data were analyzed by utilizing both SPSS (conducted descriptive analysis) and AMOS (conducting structural equation modelling).Findings of the study indicate that some hypotheses were supported while the others were not. Contributions of the study were presented. In addition, the researcher presented some recommendations. Finally, this study has identified opportunities for further study which has progressed greatly advanced understanding constantly of DSS usage, that can help formulate powerful strategies Involving differentiation between DSS perceived factors.

scholarly journals Evaluación del bloque de tierra mediante un Estudio De Viabilidad Constructiva (EVC)

2020 ◽  
Vol 10 (2) ◽  
pp. 54-69
Author(s):  
Ana Romero-Girón ◽  
Jacinto Canivell ◽  
María Reyes Rodríguez-García ◽  
Ana González-Serrano
Keyword(s):  
Decision Making ◽  
Case Studies ◽  
Case Analysis ◽  
Technical Training ◽  
External Conditions ◽  
Block Construction ◽  
Earth Block ◽  
Common Situation ◽  
Technical Safety

Although earth block construction (EB) is supported by numerous scientific works, there is a lack of confidence in its constructive viability, aggravated by the lack of specific technical training. In view of this uncertainty, which is widespread in Spain, it is necessary to provide well-founded technical responses. This article, considering these aspects, presents the design and validation of a tool to assess the constructive viability of EB. For this purpose, 29 case studies are chosen in Spain, which establish the constructive use determinations and indicators to assess a degree of technical suitability. This parameter, as a result of the proposed tool, acts as a support for decision-making, the improvement of the design and, the efficiency of the solutions that use EB. It concludes by validating the tool, demonstrating its reliability and adaptability to any situation. Finally, the case analysis shows how the quality of the product combined with adverse external conditions, even with correct construction designs, defines a common situation where the degree of suitability of the solution is reduced. Therefore, it is also necessary to demand products with guarantees and prescriptions that ensure and offer sufficient technical safety.

scholarly journals Penerapan Metode Profile Matching Sistem Pendukung Keputusan Demosi Karyawan (Studi Kasus: PT Nafasindo)

2020 ◽  
Vol 7 (2) ◽  
pp. 290
Author(s):  
Daniel F S P Sitohang ◽  
Berto Nadeak ◽  
Putri Ramadani
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Decision Support ◽  
Decision Support System ◽  
Support System ◽  
Accurate Information ◽  
Profile Matching ◽  
System Use ◽  
Computerized System

One effort in the development of information technology today requires fast and accurate information in its implementation. in the assessment of the work ability of well-performing and poor employees with the support of a decision support system it produces one of the implementations of the development of information technology in improving the quality of the company's work. where the decision making process determines employee demotion is still done manually. still there are often a number of errors such as misdirection. Therefore, to make an assessment in making a decision to choose a decent demotion employee based on the assessment carried out in the field. Then the decision support system that will be built with a computerized system so that decision making is done quickly and accurately. For this decision support system, use the Profile Matching method or matching the demotion of employee demos with the profile of the employee assessed with the specified Criteria. Making an application program must be made carefully, so that it looks easy to understand and proven useful and useful for users. the system built can help PT. Nafasindo in determining the demotion of employees who are decent and can reduce errors in determining the demotion of employees

scholarly journals Sistem Pendukung Keputusan Penyeleksian Colour Guard Pada Marching Band Ginada Dengan Menggunakan Metode Vikor Dan Borda

2020 ◽  
Vol 2 (1) ◽  
pp. 35-48
Author(s):  
Nurjannah ◽  
Dito Putro Utomo
Keyword(s):  
High School ◽  
Decision Making ◽  
Decision Support ◽  
Decision Support System ◽  
Support System ◽  
Body Language ◽  
Routine Activity ◽  
Decision Making Process ◽  
Marching Band

Decision support system for selecting color guard with VIKOR and Borda methods. It has been made as a tool to select color guard at the Sei Rampah High School. The criteria used in the decision support system for color guard selection are: height, weight, agility, stamina, and body language. Color guard selection activities are a routine activity every year, so GINADA marching band coach Sei Rampah hereby selects to select permanent members in the marching band. Decision Support System in an organization can be seen as important in supporting the smooth running of activities and achieving an organizational goal. SPK can come in various forms, ranging from simple forms of data processing to complex application forms, and can also be used to accelerate and improve the quality of the decision-making process in the organization.

A Semantically Advanced Querying Methodology for Medical Knowledge and Decision Support

2011 ◽  
pp. 96-130
Author(s):  
Epaminondas Kapetanios
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Medical Knowledge ◽  
Medical Interventions

A large part of all activities in healthcare deals with decision making regarding which examinations and tests need to be done or, on the basis of earlier examinations, which further tests need to be ordered. Recently, guidelines for an appropriateness and necessity indication of medical interventions have been elaborated and consulted in order to evaluate the quality of decisions in specific medical domains such as cardiology and hysterectomy.

scholarly journals Comparison of Computer-based Clinical Decision Support Systems and Content for Diabetes Mellitus

2011 ◽  
Vol 02 (03) ◽  
pp. 284-303 ◽  
Author(s):  
A. Wright ◽  
M. Burton ◽  
G. Fraser ◽  
M. Krall ◽  
S. Maviglia ◽  
...  
Keyword(s):  
Diabetes Mellitus ◽  
Health Care ◽  
Decision Making ◽  
Decision Support ◽  
Clinical Decision Support ◽  
Diabetes Care ◽  
Clinical Decision ◽  
The United States ◽  
Computer Based

SummaryBackground: Computer-based clinical decision support (CDS) systems have been shown to improve quality of care and workflow efficiency, and health care reform legislation relies on electronic health records and CDS systems to improve the cost and quality of health care in the United States; however, the heterogeneity of CDS content and infrastructure of CDS systems across sites is not well known.Objective: We aimed to determine the scope of CDS content in diabetes care at six sites, assess the capabilities of CDS in use at these sites, characterize the scope of CDS infrastructure at these sites, and determine how the sites use CDS beyond individual patient care in order to identify characteristics of CDS systems and content that have been successfully implemented in diabetes care.Methods: We compared CDS systems in six collaborating sites of the Clinical Decision Support Consortium. We gathered CDS content on care for patients with diabetes mellitus and surveyed institutions on characteristics of their site, the infrastructure of CDS at these sites, and the capabilities of CDS at these sites.Results: The approach to CDS and the characteristics of CDS content varied among sites. Some commonalities included providing customizability by role or user, applying sophisticated exclusion criteria, and using CDS automatically at the time of decision-making. Many messages were actionable recommendations. Most sites had monitoring rules (e.g. assessing hemoglobin A1c), but few had rules to diagnose diabetes or suggest specific treatments. All sites had numerous prevention rules including reminders for providing eye examinations, influenza vaccines, lipid screenings, nephropathy screenings, and pneumococcal vaccines.Conclusion: Computer-based CDS systems vary widely across sites in content and scope, but both institution-created and purchased systems had many similar features and functionality, such as integration of alerts and reminders into the decision-making workflow of the provider and providing messages that are actionable recommendations.

From Decision Making to Decision Support

2019 ◽  
Author(s):  
Frederic Adam ◽  
Ciara Heavin
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Operations Research ◽  
Human Cognition ◽  
Support Needs ◽  
Managerial Decision ◽  
Full Diversity ◽  
History Of ◽  
Research Questions ◽  
Considerable Depth

In such a complex and well-researched domain as decision support systems (DSS), with a long history of authors making insightful contributions since the 1960’s, it is critical for researchers, especially those less experienced, to have a broad knowledge of the seminal work that has been carried out by prior generations of researchers. This can serve to avoid proposing research questions which have been considered many times before, without having consideration for the answers which have been put forward by previous scholars, thereby reinventing the wheel or “rediscovering” findings about the life of organizations that have been presented long before. The study of human and managerial decision-making is also characterized by considerable depth and seminal research going back to the beginning of the 20th century, across a variety of fields of research including psychology, social psychology, sociology or indeed operations research. Inasmuch as decision-making and decision support are inextricably linked, it is essential for researchers in DSS to be very familiar with both stream of research in their full diversity so they are able to understand both what activity is being supported and how to analyze requirements for developing decision support artefacts. In addition, whilst the area of decision support has sometimes been characterized by technology-based hype, it is critical to recognize that only a clear focus on the thinking and actions of managers can provide decisive directions for research on their decision support needs. In this article, we consider first the characteristics of human cognition, before concentrating on the decision-making needs of managers and the lessons that can be derived for the development of DSS.

New spatial decision support systems for sustainable urban and regional development

2015 ◽  
Vol 4 (1) ◽  
pp. 45-66 ◽  
Author(s):  
Patrizia Lombardi ◽  
Valentina Ferretti
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Decision Support Systems ◽  
Case Studies ◽  
Support Systems ◽  
Spatial Decision Support ◽  
Content Type ◽  
New Generation ◽  
Support Decision Making ◽  
Regeneration Processes

Purpose – Policy makers are frequently challenged by the need to achieve sustainable development in cities and regions. Current decision-making processes are based on evaluation support systems which are unable to tackle the problem as they cannot take a holistic approach or a full account of actors. The purpose of this paper is to present a new generation of evaluation systems to support decision making in planning and regeneration processes which involve expert participation. These systems ensure network representation of the issues involved and visualization of multiple scenarios. Design/methodology/approach – A literature review is used for both revising existing evaluation tools in urban planning and the built environment and highlighting the need to give stakeholders (industry, cities, operators, etc.) new tools for collaborative or individual decisions and to facilitate scaling up solutions. An overview of the new generation of decision support systems, named Multicriteria Spatial Decision Support Systems (MC-SDSS) is provided and real case studies are analyzed to show their ability to tackle the problem. Findings – Recent research findings highlight that decisions in urban planning should be supported by collaborative and inclusive processes. Otherwise, they will fail. The case studies illustrated in this study highlight the usefulness of MC-SDSS for the successful resolution of complex problems, thanks to the visualization facilities and a network representation of the scenarios. Research limitations/implications – The case studies are limited to the Italian context. Practical implications – These SDSS are able to empower planners and decision makers to better understand the interaction between city design, social preferences, economic issues and policy incentives. Therefore, they have been employed in several case studies related to territorial planning and regeneration processes. Originality/value – This study provides three case studies and a review of the new MC-SDSS methodology which involve the Analytic Network Process technique to support decision-making in urban and regional planning.

scholarly journals SYNTHESIS OF MODULAR-STRUCTURED SYSTEMS FOR AUTOMATIZATION OF DECISION-MAKING PROCESSES IN TRANSPORT LOGISTICS

2014 ◽  
pp. 336-344
Author(s):  
Yuriy Kondratenko ◽  
Sylvia Encheva ◽  
Ievgen Sidenko
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Shipping Company ◽  
Structured Systems ◽  
Transport Services ◽  
Decision Making Processes ◽  
System Module ◽  
Module Type ◽  
Transport Logistics

The ranging analysis of transport logistics problems and decision-making methods were held in the paper. The problems, which are represented as subsystems of DSS (Decision Support System) module type, were considered. One of which, in particular, evaluation of the quality of transport services to select cargo shipping company, was considered in details.

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