Strategies for the Knowledge Management in Value Co-Creation of Industrial Services

During the value co-creation process, organizations share several resources with their partners, including knowledge. This intangible resource is essential for innovations development, which ensures companies' competitiveness. However, the knowledge transfer across organizational boundaries exposes companies to some risks. Thus, this study aims to examine which KM strategies for value co-creation in industrial services have been presented in the literature. To achieve this goal, first, the authors carried out a systematic literature review (SRL). Then, the resulting portfolio was analyzed following the content analysis proposed by Bardin. From this analysis, it was feasible to identify four KM strategies for value co-creation in industrial services. Among them, adoption of information systems showed a higher frequency. Based on these study findings, it is possible to broaden the knowledge of factors that influence KM in value co-creation and offer advice to managers on how to manage the knowledge shared among firms that jointly create value.

A Study on the Wide-Ranging Ethical Implications of Big Data Technology in a Digital Society

Exponential growth in the commercial use of the internet has dramatically increased the volume and scope of data gathered and analyzed by datacentric business organizations. Big Data emerged as a term to summarize both the technical and commercial aspects of these growing data collection and analysis processes. Formerly, much discussion of Big Data was focused on its transformational potential for technological innovation and efficiency; however, less attention was given to its ethical implications beyond the generation of commercial value. In this paper, the authors investigate the wide-ranging ethical implications of Big Data technology in a digital society. They inform that strategies behind Big Data technology require organizational systems, or business ecosystems, that also leave them vulnerable to accidents associated with its commercial value and known as data accidents. These data accidents have distinct features and raise important concerns, including data privacy during COVID-19. The authors suggest successful risk mitigation strategies.

A Multisided Value Proposition Canvas for Online Platforms

Operators of digital platforms have to convince potential users that their intermediation and matchmaking services bring additional value in the market. To do so, they need to formulate a strong value proposition, which convinces users that joining the platform brings them larger value than staying out. In recent years, a number of frameworks have been developed to help entrepreneurs reflect on which elements should be included (or not) in their value proposition. In this paper, the authors argue that such tools do not necessarily offer a satisfactory answer, as they miss the specificities of platform-based business models. Hence, they propose an alternative tool that overcomes the limitations they identified and is more appropriate for nascent multisided platforms. They argue that it is crucial to identify the complementarities and potential conflicts between the wants, needs, and fears of the different groups of users that the platform connects, so as to formulate a set of interlocked value propositions.

Role of ICT in Promoting Entrepreneurial Ecosystems in Pakistan

The entrepreneurial ecosystem has been ingrained with the mutual support of educational institutions, mobile operators, supporting networks, and other government organizations. These joint initiatives unlock the huge opportunities, but there is an urge to accelerate digital entrepreneurship. However, this is an exploratory study, and the motive is to explore the role of information and communication technologies (ICT) in promoting the entrepreneurial ecosystem in Pakistan. It has been found that there are several contributors to develop the entrepreneurial ecosystem system in the country. Universities offer business education to educate and train the students whereas the business incubators established by the universities provide an opportunity to the students and alumni to pursue entrepreneurial career. In this regard, ICT plays a revolutionary role for the new startups.

Entrepreneurial Ecosystem Research

The entrepreneurial ecosystem stream of research is relatively new, yet it has started to attract the attention of scholars across a range of disciplines including international business and international entrepreneurship. Review studies are needed to consolidate the research and to illustrate the status quo and present visions for research going forward. This study aims to do so by applying bibliometric process technique. The present study summarizes the key countries and institutions, source journals, scholars and publications, and key themes encompassing the domain of entrepreneurial ecosystem research up to 2019. The findings illustrate an exponential growth of research covering a wide array of disciplines and top journals, observe several influential scholars and their collaboration networks, and find that the studies remain distinctly practitioner focused. In addition, six themes within the research domain are identified. The multilevel analysis gives a comprehensive overview of the entrepreneurial ecosystem domain.

Exploring the Relevance of Intrapreneurship and Innovation in Mature Organizations

This study intends to explore the phenomenon of intrapreneurship and the relevance of the innovation processes in mature organizations by conducting three case studies on traditional industry sectors such as the textile, metalworking, and electronic components sector. The aim is to explore the role of entrepreneurial teams in such companies, to understand the inhibiting factors of innovation, and to find the essential conditions for these organizations to continuously innovate and promote intrapreneurship within their organizations. The findings reveal that several factors constrain employee participation in this process, including lack of qualifications levels, limited resources, corporate bureaucracy, and reduced time and budget. In the conditions necessary to support the innovation process emerge the support given by the management team, the qualification of individuals and teams, and the existence of an organizational culture that promotes communication, collaboration, and tolerance to risk.

Modification of Service Content for Evolution of Service Platform Ecosystems

In platform ecosystems, the proper modification of goods provided could promote innovation and fulfill the need for diversity among consumers. However, most platforms in the service industry currently serve merely as intermediaries for existing services. This study aims to clarify how the function of a platform, which brings a modification of the content of services, contributes to the development of the platform ecosystem in service industries. The results of an agent-based simulation that imitates platform-based markets of a service industry reveal that the facilitation of changing the content of services could have negative effects for the platform ecosystem if there are no supportive functions. The authors demonstrate that two supportive platform functions contribute to successful modifications in service content the facilitation of customer involvement improves the sustainability of the ecosystem by increasing profits of platform users, and the support for capturing latent needs extends to the platform-based market.

Management Model for Dairy Production Based on a Business Ecosystem Concept

This article proposes and evaluates a management model to boost the dairy production development from the perspective of a business ecosystem concept. This study proposes a management model based on two bibliographic systematic reviews of the dairy production. To analyze the resulting portfolio, the authors used a prior content analysis proposed by another researcher, which served as the basis for analysis and discussion of the elements for the model construction. Then, the model was tested with dairy experts. This research identified a total of 13 models which apply to dairy production and 2 models from the business ecosystem concept perspective. Consulting with 450 experts in the dairy sector, the authors empirically evaluated the model. The authors found that the results demonstrated an important validity indicator and model reliability in practice. Based on the finding, this article proposes a management model for dairy production from the business ecosystem concept.

Let's Get a Two-Sided Platform Started

Two-sided platforms are becoming more and more relevant in the modern economy, with leading examples like Airbnb or Uber. These companies can leverage several opportunities, which are intrinsic in their nature, but they also need to face severe challenges before reaching a critical mass and a mature stage. One of the greatest challenges is represented by the chicken and egg paradox, which refers to the need of the platform provider to convince both sides to join the platform even if it is worthless since the other side is not there. Previous studies provided examples of possible strategies to address it, but there is a lack of operational tactics that practitioners may use to direct tackle the challenges. Through the analysis of 16 case studies based on primary sources, this study presents seven tactics, then clusters in three groups. They are discussed according to previous literature drawing reflections on the characteristics of the two-sided platform and their business model implications.

Value Creation, Value Capturing, and Management Challenges in Innovation Ecosystems

This study explores how organizations in innovation ecosystems co-create and capture value and what types of challenges they face in creating and capturing value. Based on a multiple case study, the authors show that organizations in nano-electronics establish innovation ecosystems to access not only knowledge and technology, but also other complementary assets. The analysis of various value creation and capturing mechanisms enables the authors to generate a framework to illustrate the potential challenges and required management activities in developing innovation ecosystems. Finally, the authors offer some reflections on the theoretical implications of this study and the lessons for managers and policymakers.