Total Relationship Management of Knowledge and Information Technology for Innovation

Author(s):  
Mosad Zineldin ◽  
Valentina Vasicheva

We have to admit that knowledge, Knowledge Management (KM), and technology have changed and are still changing our way of thinking, our behaviour, attitudes, life styles, and types of relations. In short, knowledge management, Information and Communication Technology (ICT), Computer-Based Technology (CBT), and other nano-technologies are the latest paradigm shift that has changed the entire way of many people's minds and lives. Few studies have been conducted on the link between KM, CRM, IT, and TRM. The purpose of this chapter is to develop a better understanding of the interrelationship between KM, CRM, IT, and TRM. This chapter presents a proposed model of Knowledge-Oriented Total Relationship Management (KTRM) with some technological knowledge management directions. Finally, recommendations regarding the implementation of KTRM are provided.

2006 ◽  
Vol 5 ◽  
pp. 2-5
Author(s):  
Georg Marckmann ◽  
Kenneth W Goodman

Computer-based information and communication technologies continue to transform the delivery of health care and the conception and scientific understanding of the human body and the diseases that afflict it. While information technology has the potential to improve the quality and efficiency of patient care, it also raises important ethical and social issues. This IRIE theme issue seeks to provide a forum to identify, analyse and discuss the ethical and social issues raised by various applications of information and communication technology in medicine and health care. The contributions give a flavour of the extraordinarily broad landscape shaped by the intersection of medicine, computing and ethics. In fact, their diversity suggests that much more work is needed to clarify issues and approaches, and to provide practical tools for clinicians.


2017 ◽  
Vol 2 (4) ◽  
pp. 22-26
Author(s):  
Moshood Alabi Alarape ◽  
Mudasiru Saheed

The advancement in Information and Communication Technology has brought about a great revolution in the way most of our activities are being done in this era. Standard examinations and tests are now being conducted globally using the information technology tools. These examinations/tests are being referred to by several names, some of which are the Computer Based Tests (CBT), Computer Based Assessment (CBA), e-examinations, e-assessment and so on. The assessments carried out with these technologies have had its own several challenges in form of examination malpractices most especially impersonation. This paper presents a Computer Based Assessment system which uses biometric facial data capturing of students/candidates for assessment as a measure of preventing impersonation. The system was implemented on Visual Basic.Net platform, tested with a set of students in HND II Computer Science department of the Federal Polytechnic, Bida and the system was able to record zero percent impersonation among the selected students.


Author(s):  
Alberto Giovannini

The financial system is one of the primary users of information technology, which in recent decades has experienced phenomenal progress. This chapter discusses how information and communication technology has changed the financial system, and what policy challenges arise from the interactions of information technology progress and financial innovation. I focus on the asset management and banking industries. In the case of asset management, progress in information technology has partially transformed the industry, and potentially made it more efficient. In the case of banking, the industry has been changed profoundly, has grown significantly, but at the same time it has become more fragile. The chapter discusses the implications of these phenomena for policymaking.


2017 ◽  
Vol 168 ◽  
pp. 1-13 ◽  
Author(s):  
M. Reza Hosseini ◽  
Saeed Banihashemi ◽  
Raufdeen Rameezdeen ◽  
Hamed Golizadeh ◽  
Mehrdad Arashpour ◽  
...  

2021 ◽  
Vol 7 (2) ◽  
pp. 138-147
Author(s):  
Johni S. Pasaribu

Nowadays technology is developing very fast, including information and communication technology. For that we need fast steps in following it. Information and communication technology has entered all aspects of life, including the business world. This is because the work assisted by information technology can minimize errors and even losses that will occur. Warna Print is a company engaged in the printing sector, which serves banner designs and banner printing and is currently facing problems in the field of ordering. The banner ordering system used in Warna Print is still done conventionally. For example, in recording orders, making order invoices to taking orders and transaction reports, they still rely on recording on notes. This of course can cause loss or damage to the order data and sales transactions. With the design of this application will be able to help expedite the transaction process on Color Print. The design of this application uses the Netbeans IDE with the Java programming language and the MySQL database program. This application has guaranteed security, because only owners and employees who have a username and password can access this application. In addition, the error rate in recording orders is very small, because each customer receives a different transaction number, so as to minimize errors on the transaction report.


2019 ◽  
Vol 8 (1) ◽  
pp. 12
Author(s):  
Parnian Asgari ◽  
Elham Nazari

Introduction: In the field of health, information and communication technology plays an important role, the world is experiencing the era of communication, the field of health is not asymmetrical. According to the study, Iran is one of the countries that is at high risk of diabetes, and continues to increase in Iran and in most countries. The purpose of this paper is to review the literature on the effectiveness of Information and Communication Technology (ICTs) in the treatment of type 1 and type 2 diabetes.Material and Methods: This study was conducted as a review and through a search of valid information databases such as PubMed, Science direct, and Google Scholar. After the final extraction from the 106 papers in the cellular field 37% and 36% in telemedicine and 27% in the Internet topic from 2010 to 2018, were finalized.Results: The findings of the study showed that the recent developments in information technology combined with services for cost optimization have increased and the current use of information technology (IT) offers unique opportunities for patients with diabetes. Internet, mobile phone and telemedicine services can facilitate and improve communication between patients and healthcare professionals and play an important role in managing diabetes. The growing challenge is the proper management of diabetes to play an important role by employing innovative approaches aimed at improving patient outcomes and reducing the incidence of adverse healthcare systems.Conclusion: This study is an overview of information and communication technology research in diabetes management and can help researchers measure the effectiveness of information and communication technology in diabetes self-care and therapeutic systems in different areas and motivate self-management. Cost reduction, technology acceptance and satisfaction.


2019 ◽  
Vol 9 (2) ◽  
pp. 49-57 ◽  
Author(s):  
Hulas Raj Tonday ◽  
Anand Mukut Tigga ◽  
Pallav

E-entrepreneurship refers to the process of creating, managing and continuously improving an e-firm or online venture for making money by utilizing information technology (IT) and digital network. There are several barriers and challenges are incurred with the e-entrepreneurship. Thus, it is essential to study and investigate the various perspectives and challenges associated with the e-entrepreneurship. The main objectives of this article are: to determine and elaborate the primal perspectives of e-entrepreneurship depending upon the comprehensive review of prospering literature, to discuss the significant aspects of startups established as a key pillar of e-entrepreneurship, to elucidate the theories and influential role of information and communication technology for the development of flourishing e-entrepreneurship, to study the crucial impact of innovation, creativity and, technology for the establishment and growth of e-entrepreneurship. In this paper, various flourishing and novel literature has been critically overviewed for the sake of fulfilling the research objectives.


Author(s):  
Emmanuel Dhyne ◽  
Jozef Konings ◽  
Jeroen Van den bosch ◽  
Stijn Vanormelingen

Information and communication technology (ICT) has continuously reshaped the way in which businesses operate. Yet opinions among economists about the returns to ICT, especially at the aggregate level, are divided. We exploit business-to-business transaction panel data from ICT producers to construct ICT capital stocks for a large sample of Belgian firms. This allows us to estimate the returns to ICT at the firm level and to investigate how firm-level ICT investments affected aggregate gross domestic product and productivity. We find large returns to ICT—more precisely, a firm investing an additional euro in ICT—increases value added by 1 euro and 35 cents on average. This marginal product of ICT investment increases with firm size and varies across sectors. Although we find substantial returns to ICT at the firm level, returns are much lower at the aggregate level. This is due to underinvestment in ICT (ICT capital deepening is low) and because firms with especially high returns are underinvesting.


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