User Page Reviews in Usability Testing

Author(s):  
Leo Lentz ◽  
Sanne Elling

Websites increasingly encourage users to provide comments on the quality of specific pages by clicking on a feedback button and filling out a feedback form. The authors investigate users’ (N=153) abilities to provide such feedback and the kind of feedback that is the result. They compare the results of these so called user page review methods with the concurrent think-aloud method, applied on the same Websites. Results show that it is important to keep feedback tools both simple and attractive so that users will be able and willing to provide feedback. The authors also find that the number of problem detections is higher in the review condition, but the two methods seem to be highly complementary. An analysis of the detections from a practice-oriented perspective reveals that the overlap between the two methods is rather high and that reviewing participants seem capable of signalling important problems that are also exposed in a think-aloud study.

Author(s):  
Ni Luh Putu Ratih Indriyani ◽  
Gede Rasben Dantes ◽  
Kadek Yota Ernanda Aryanto

This research is aimed to determine the results of the usability analysis from the website Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya viewed from the user side as well as knowing the recommendation of website improvement of Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya from usability aspect. The methods used are Usability Testing of Performance Measurement and Retrospective Think Aloud (RTA) techniques and the dissemination of SUS questionnaires.  The results showed that the Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya still not effective, it is seen from the error or mistake made by users of lecturers and students while doing the task. Statistically website Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya has been efficient for lecture but not efficient for college students users. For lecturers there are 6 out of 10 tasks that do not have significant time difference, while for  college students there are 4 out of 10 tasks that do not have significant time difference. From the aspect of user satisfaction, both lecturers and college students feel still less satisfied using the website of Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya, this can be seen from the SUS questionnaire scores of lecturers of 63.28 and college students users of 58.44. Based on the analysis result, it can be concluded that the Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya has not fulfilled the criteria of products that have good usability, because the three aspects (effectiveness, efficiency and user satisfaction) have not been met. Based on the above, the recommendation of Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya website is focused on adjustment of display, language and term change, feature addition, menu name adjustment, menu structure and menu layout, content addition and menu simplification. Repairs done by making wireframe recommendation page Sekolah Tinggi Pariwisata (STIPAR) Triatma Jaya.


Author(s):  
IntanSafinasMohdAriffAlbakri Et.al

This study was conducted to obtainmentor and student teachers’ views on the mentoring practice during their 16-week clinical experience program (CEP). This study involved 22student teachers who had completed their 16 weeks CEP and 19 mentor teachers. The research employed qualitative research design whereby data was collected using written feedback form. Data was analyzed using thematiccontent analysis to look for emergent themes.The themes emerged related to issues faced during CEP werecategorized according to three dimensions which are affective, professional and technical and linked to the five-factor mentoring model developed by Hudson (2007).Mentor feedback and mentor mentee relationship are two themes that emerged under the affective dimension while pedagogical knowledge and mentoring knowledge were categorized under professional dimension. For technical dimension, the theme time limitation emerged as a dominant theme. This study values mentor and pre-service teachers’ feedback as the crucial factors in revisiting the mentoring program. It is hoped that better understanding of thementoring practices during clinical experience for pre-service teachers can help in improving the quality of mentoring during CEP.


Author(s):  
Felipe Becker Nunes ◽  
Fabricio Herpich ◽  
Gleizer Bierhalz Voss ◽  
Roseclea Duarte Medina

U-Learning environments collects context information relative to user's preferences and needs, but this information is typically very volatile. For this reason, Quality of Context is aimed at treating this information by applying quality parameters. This chapter aims to help the reader understand how the quality of context information can be treated in U-Learning environments, which are the main theoretical bases, technologies that support them and what are the methods, advantages and disadvantages related to this approach. In addition, specific cases of development and application of technologies and strategies involving Quality of Context are presented to illustrate all the concepts described. The results of usability testing related to the SUS questionnaire showed that the developed environment described in the case of study operated satisfactorily, based on the assessments made by the group of users who tested the modules and their operation.


2019 ◽  
Vol 32 (4) ◽  
pp. 458-479 ◽  
Author(s):  
Donna M T Cr Farina ◽  
Marjeta Vrbinc ◽  
Alenka Vrbinc

Abstract This article reports on findings from interviews with students from the University of Ljubljana. The study is based on fourteen questions about participants’ habits of dictionary use, their look-up abilities, and their perceptions of the utility and quality of definitions and illustrative examples. Students were given nine contexts containing a clearly-marked common word used in an infrequent sense; they had to locate the relevant sense in the online Merriam–Webster Learner’s Dictionary (MWLD). A think-aloud method enabled the researchers to follow the students’ look-up process and record their problems as well as their suggestions on how to improve the content and presentation of information in the dictionary. Recommendations are provided on: the improvement of drop-down menus; the inclusion of the form(s) of a target word; illustrative examples; the use of italics, boldface, and colors as well as what types of information should be displayed or available if needed.


2019 ◽  
Vol 31 (6) ◽  
pp. 525-538
Author(s):  
Rebekka Hoffmann ◽  
Anna Helga Jónsdóttir ◽  
Ebba Thora Hvannberg

Abstract Usability testing can involve multiple users and evaluators. In such cases, consolidating usability problems (UPs) constitutes an essential part of data analysis. In a between-subjects design, this study aims to re-examine a previous study by comparing the results of novice evaluators merging UPs individually vs. collaboratively and to assess the quality of the final UP lists, by computing the merging rate and the accuracy rate, respectively. Law and Hvannberg compared the results of evaluators merging UPs individually vs. collaboratively in a within-subjects design, revealing a tendency towards merging UPs in collaborative settings. In the present study, 45 novice evaluators consolidated four UP lists into a single UP master list while working alone or with a partner. The results showed no significant difference between evaluators in the two settings, suggesting that the UP consolidation process does not benefit from positive group decision effects.


2014 ◽  
Vol 21 (1) ◽  
pp. 10-23 ◽  
Author(s):  
SE Wolpin ◽  
B Halpenny ◽  
G Whitman ◽  
J McReynolds ◽  
M Stewart ◽  
...  

Author(s):  
Sumit Kumar Das

Abstract: This is a website for searching availability of any stationary product in the nearby stationary stores of the user, now including the online pharmacy feature and then the user can place the order in any of those stores. The user will enter the product name required. After searching for the availability of that product in the nearby store, the result will be shown (including a description of the product, price of the product, etc). Then the user can compare the price and quality of the product. After that, the user can choose a store from where they want to order the required product. The users can directly explore the website and can continue shopping. And once the order gets confirmed from the store the user will receive confirmation details. Once the order gets delivered the user will receive a feedback form about the experience of shopping with our website and also the delivery time, behavior of that delivery person. The user can also rate and write reviews on our website about the store they have placed their order.


2021 ◽  
Vol 108 (Supplement_6) ◽  
Author(s):  
A Argyriou ◽  
S Michael ◽  
K Nadeem ◽  
G Batra

Abstract Introduction Orthopaedic undergraduate education is both minimal and variable across UK medical schools. Furthermore, the clinical skills required to treat musculoskeletal injuries have been found inadequate by several studies assessing UK medical graduates. Method Orthopaedic revision courses organized by the student surgical society consisted of lectures and workshops covering clinical orthopaedic knowledge and skills required for university assessments. Five identical courses were run between December 2017 and December 2019 following the completion of fourth year’s musculoskeletal clinical block. Course tutors ranged from foundation year doctors (57%) to orthopaedic consultants and trainees (43%). An anonymous feedback form was handed out at each event and 5-point Likert scale questioning assessed participant perceptions prior to and following the course. Results This course led to a significant mean increase in students’ perceived knowledge levels with an average increase of 0.96 (19.2%) across all clinical examinations and lectures (p < 0.01). Tutor grade did not affect mean participant self-reported value of station, with stations taught by consultants and surgical trainees showing similar results to stations taught by FY doctors (p = 0.776). Conclusions The feedback revealed significant increases in student self-reported knowledge levels while poor pre-course scores reported might suggest inadequate coverage of orthopaedics in the undergraduate curriculum. The similarity in results when assessing the quality of tutorship suggests that FY doctors can be equally as valuable teaching tools for such courses as surgical trainees and consultants. These results suggest 1-day orthopaedic revision courses of this format can be highly beneficial in supplementing the undergraduate curriculum.


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