Measuring Relative Efficiency and Effectiveness

Author(s):  
David Lengacher ◽  
Craig Cammarata ◽  
Shannon Lloyd

Data Envelopment Analysis (DEA) has been used to supply decision makers and analysts with new insights into the efficiency of peer entities called decision making units (DMUs). The advantage of DEA is that it provides an objective data-driven assessment of performance, free of user bias. However, because factor weights are determined by an algorithm and not a priori, many researchers and practitioners have difficulty understanding DEA models and the scores they produce. This may explain why DEA is seldom covered in university courses in the decision sciences. The result of this lack of awareness and understanding is that DEA is underutilized as a performance measurement tool in commercial, government, and military operations. This chapter aims to address this issue by providing a lucid overview of DEA, replete with examples and suggestions to make DEA more accessible for researchers and practitioners alike. Additionally, our didactic approach includes step-by-step instructions for preparing data, choosing DEA models, and avoiding pitfalls.

2021 ◽  
Vol 31 (3) ◽  
Author(s):  
Sohrab Kordrostami ◽  
Monireh Jahani Sayyad Noveiri

In conventional data envelopment analysis (DEA) models, the relative efficiency of decision making units (DMUs) is evaluated while all measures with certain input and/or output status are considered as continuous data without upper and/or lower bounds. However, there are occasions in real-world applications that the efficiency of firms must be assessed while bounded elements, discrete values, and flexible measures are present. For this purpose, the current study proposes DEA-based approaches to estimate the relative efficiency of DMUs where bounded factors, integer values, and flexible measures exist. To illustrate it, radial models based on two aspects, individual and aggregate, are introduced to measure the performance of entities and to handle the status of the flexible measure such that there are bounded components and discrete data. Applications of approaches proposed in the areas of quality management, highway maintenance patrols, and university performance measurement are given to clarify the issue and to show their practicability. It was found that the introduced procedure can determine practical projection points for bounded measures and integer values (from the individual DMU viewpoint) and can classify flexible measures along with evaluation of DMUs relative efficiency.


2021 ◽  
Vol 10 (3) ◽  
pp. 301-310
Author(s):  
Nahia Mourad ◽  
Ahmed Mohamed Habib ◽  
Assem Tharwat

The healthcare system is a vital element for any community, as it extremely affects the socio-economic development of any country. The current study aims to assess the performance of the healthcare systems of the countries above fifty million citizens in facing the spread of the COVID-19 pandemic since late December 2019. For this purpose, seven scenarios were adopted via the DEA methodology with six variables, which are the number of medical practitioners (doctors and nurses), hospital beds, Conducted Covid-19 tests, affected cases, recovered cases, and death cases. To shed light on the relative efficiency of drivers, the Tobit analysis was used. Besides, the study carried out various statistical tests for the DEA models' findings to validate the choice of the variables and the obtained scores. The DEA results reveal that less than half of the considered countries are relatively efficient. Moreover, the Tobit regression analysis showed that the main impact on the efficiency scores was due to the number of affected and recovered cases. Finally, the results of the tests of Spearman, Mann-Whitney U, and Kruskal-Wallis H indicate the internal validity and robustness of the chosen DEA models. The current study findings raise important implications, which can be helpful for decision makers regarding continuous improvement of performance, in which the findings assert the importance of achieving the best practices regarding relative efficiency through the linkage between the healthcare systems’ resources, and the needed outputs.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shashi K. Shahi ◽  
Mohamed Dia ◽  
Peizhi Yan ◽  
Salimur Choudhury

Purpose The measurement capabilities of the data envelopment analysis (DEA) models are used to train the artificial neural network (ANN) models for the best performance modeling of the sawmills in Ontario. The bootstrap DEA models measure robust technical efficiency scores and have benchmarking abilities, whereas the ANN models use abstract learning from a limited set of information and provide the predictive power. Design/methodology/approach The complementary modeling approaches of the DEA and the ANN provide an adaptive decision support tool for each sawmill. Findings The trained ANN models demonstrate promising results in predicting the relative efficiency scores and the optimal combination of the inputs and the outputs for three categories (large, medium and small) of sawmills in Ontario. The average absolute error in predicting the relative efficiency scores varies from 0.01 to 0.04, and the predicted optimal combination of the inputs (roundwood and employees) and the output (lumber) demonstrate that a large percentage of the sawmills shows less than 10% error in the prediction results. Originality/value The purpose of this study is to develop an integrated DEA-ANN model that can help in the continuous improvement and performance evaluations of the forest industry working under uncertain business environment.


2012 ◽  
Vol 29 (02) ◽  
pp. 1250011 ◽  
Author(s):  
G. R. JAHANSHAHLOO ◽  
J. VAKILI ◽  
M. ZAREPISHEH

Data envelopment analysis (DEA) can be used for assessing the relative efficiency of a number of operating units, finding, for each unit, a target operating point lying on the strong efficient frontier. Most DEA models project an inefficient unit onto a most distant target, which makes its attainment more difficult. In this paper, a linear bilevel programming problem for obtaining the closest targets and minimum distance of a unit from the strong efficient frontier by different norms is provided. The idea behind this approach is that closer targets determine less demanding levels of operation for the inputs and outputs of the units to perform efficiently. Finally, it will be shown that the proposed method is an extension of the existing methods.


Author(s):  
Jason Coupet

HBCUs have played a vital role in the US higher education sphere. As initiatives to increase student retention move forward, the reality of funding constraints means that examining efficiency and effectiveness at HBCUs remains a vital part of institutional growth. This chapter presents a two-stage Data Envelopment Analysis (DEA) methodology as a tool to benchmark the relative efficiency of HBCUs. DEA is a quantitative, non-parametric technique used to measure efficiency, and has had a robust history as a benchmarking tool due to its ability to identify top performing organizations as well as less efficient peers. Using Department of Education data, the most efficient and effective HBCUs are identified. Implications for the use of DEA as a benchmarking tool are discussed.


2022 ◽  
pp. 792-818
Author(s):  
Pedro Castañeda ◽  
David Mauricio

Productivity in software factories is very important because it allows organizations to achieve greater efficiency and effectiveness in their activities. One of the pillars of competitiveness is productivity, and it is related to the effort required to accomplish the assigned tasks. However, there is no standard way to measure it, making it difficult to establish policies and strategies to improve the factory. In this work, a model based on data envelopment analysis is presented to evaluate the relative efficiency of the software factories and their projects, to measure the productivity in the software production component of the software factory through the activities that are carried out in their different work units. The proposed model consists of two phases in which the productivity of the software factory is evaluated and the productivity of the projects it conducts is assessed. Numerical tests on 6 software factories with 160 projects implemented show that the proposed model allows one to assess the software factories and the most efficient projects.


Author(s):  
Ali Emrouznejad ◽  
Emilyn Cabanda

This chapter provides the theoretical foundation and background on Data Envelopment Analysis (DEA) method and some variants of basic DEA models and applications to various sectors. Some illustrative examples, helpful resources on DEA, including DEA software package, are also presented in this chapter. DEA is useful for measuring relative efficiency for variety of institutions and has its own merits and limitations. This chapter concludes that DEA results should be interpreted with much caution to avoid giving wrong signals and providing inappropriate recommendations.


Insurance industries in India have taken a huge shape especially after privatization and introduction of Insurance Regulatory & Development Authority (IRDA). It plays an vital role in the growth of financial sector in all developed and developing countries. Insurance may be a sort of risk management and primarily used hedge against the danger of a contingent or uncertain loss. In this paper the author analyses the relative efficiency of life insurance companies in India using DEA and Interval Data Envelopment Approach (Interval DEA). DEA is a non parametric linear programming problem used for measuring the relative efficiency of decision making units (DMU) which utilize several identical inputs to produce a set of identical outputs. Interval DEA model is used in efficiency measurement of the life insurance companies under imprecise inputs and outputs. The empirical results of the conventional DEA models and Interval DEA models are computed to trace the performance of decision making unit at a possibility level.


Author(s):  
Juan Aparicio

Purpose The purpose of this paper is to provide an outline of the major contributions in the literature on the determination of the least distance in data envelopment analysis (DEA). The focus herein is primarily on methodological developments. Specifically, attention is mainly paid to modeling aspects, computational features, the satisfaction of properties and duality. Finally, some promising avenues of future research on this topic are stated. Design/methodology/approach DEA is a methodology based on mathematical programming for the assessment of relative efficiency of a set of decision-making units (DMUs) that use several inputs to produce several outputs. DEA is classified in the literature as a non-parametric method because it does not assume a particular functional form for the underlying production function and presents, in this sense, some outstanding properties: the efficiency of firms may be evaluated independently on the market prices of the inputs used and outputs produced; it may be easily used with multiple inputs and outputs; a single score of efficiency for each assessed organization is obtained; this technique ranks organizations based on relative efficiency; and finally, it yields benchmarking information. DEA models provide both benchmarking information and efficiency scores for each of the evaluated units when it is applied to a dataset of observations and variables (inputs and outputs). Without a doubt, this benchmarking information gives DEA a distinct advantage over other efficiency methodologies, such as stochastic frontier analysis (SFA). Technical inefficiency is typically measured in DEA as the distance between the observed unit and a “benchmarking” target on the estimated piece-wise linear efficient frontier. The choice of this target is critical for assessing the potential performance of each DMU in the sample, as well as for providing information on how to increase its performance. However, traditional DEA models yield targets that are determined by the “furthest” efficient projection to the evaluated DMU. The projected point on the efficient frontier obtained as such may not be a representative projection for the judged unit, and consequently, some authors in the literature have suggested determining closest targets instead. The general argument behind this idea is that closer targets suggest directions of enhancement for the inputs and outputs of the inefficient units that may lead them to the efficiency with less effort. Indeed, authors like Aparicio et al. (2007) have shown, in an application on airlines, that it is possible to find substantial differences between the targets provided by applying the criterion used by the traditional DEA models, and those obtained when the criterion of closeness is utilized for determining projection points on the efficient frontier. The determination of closest targets is connected to the calculation of the least distance from the evaluated unit to the efficient frontier of the reference technology. In fact, the former is usually computed through solving mathematical programming models associated with minimizing some type of distance (e.g. Euclidean). In this particular respect, the main contribution in the literature is the paper by Briec (1998) on Hölder distance functions, where formally technical inefficiency to the “weakly” efficient frontier is defined through mathematical distances. Findings All the interesting features of the determination of closest targets from a benchmarking point of view have generated, in recent times, the increasing interest of researchers in the calculation of the least distance to evaluate technical inefficiency (Aparicio et al., 2014a). So, in this paper, we present a general classification of published contributions, mainly from a methodological perspective, and additionally, we indicate avenues for further research on this topic. The approaches that we cite in this paper differ in the way that the idea of similarity is made operative. Similarity is, in this sense, implemented as the closeness between the values of the inputs and/or outputs of the assessed units and those of the obtained projections on the frontier of the reference production possibility set. Similarity may be measured through multiple distances and efficiency measures. In turn, the aim is to globally minimize DEA model slacks to determine the closest efficient targets. However, as we will show later in the text, minimizing a mathematical distance in DEA is not an easy task, as it is equivalent to minimizing the distance to the complement of a polyhedral set, which is not a convex set. This complexity will justify the existence of different alternatives for solving these types of models. Originality/value As we are aware, this is the first survey in this topic.


Author(s):  
Jennifer N. Hunt ◽  
Karlene Petitt ◽  
Dothang Truong

There has been a resurgence of interest in low-cost long-haul (LCLH) operations as airlines seek new growth opportunities. However, researchers have yet to evaluate and compare the relative efficiency of LCLH carriers in this competitive business environment. The purpose of this paper was to determine the relative efficiency of LCLH carriers in the Trans-Atlantic and Asia-Pacific markets. Data Envelopment Analysis (DEA) models were developed to compare the efficiency of five low-cost carriers: AirAsia X, Cebu Pacific, Norwegian Air, WestJet, current LCLH carriers, and JetBlue, a prospective LCLH carrier. The key findings from this DEA were that AirAsia X, Norwegian Air, and JetBlue were relatively efficient for all four quarters, whereas, Cebu Pacific was relatively efficient for three out of four quarters, while WestJet was relatively inefficient. Recommendations include suggestions for WestJet to lower its cost structure, and increase load factor, revenue passenger miles, and total revenue to achieve success with LCLH operations.


Sign in / Sign up

Export Citation Format

Share Document