Usability Heuristics for Mobile Phone Applications

Author(s):  
Thaísa C. Lacerda ◽  
Juliane V. Nunes ◽  
Christiane Gresse von Wangenheim

In this chapter, we discuss the importance of evaluating the usability of mobile applications using tools and technics that consider their specific characteristics. One common way to evaluate usability is using heuristics. However, since many assumptions regarding usability of computer applications are not true for mobile applications, a question arises: does there exist usability heuristics specific for this type of device? To answer this question, we conducted a systematic literature review. We mapped the encountered sets of heuristics to Nielsen's ten heuristics and identified additional ones specifically proposed for this kind of device. Our review indicates that research with respect to usability heuristics for mobile phones are still sparse. Nevertheless, this chapter provides an overview on the state of the art that can guide the design and evaluation of interfaces for mobile applications as well as provide a starting point for the evolution of such customized heuristics.

2020 ◽  
Vol 32 (4) ◽  
pp. 849-868 ◽  
Author(s):  
Mauro Cavallone ◽  
Rocco Palumbo

PurposeIndustry 4.0, artificial intelligence and digitalization have got a momentum in health care. However, scholars and practitioners do not agree on their implications on health services' quality and effectiveness. The article aims at shedding light on the applications, aftermaths and drawbacks of industry 4.0 in health care, summarizing the state of the art.Design/methodology/approachA systematic literature review was undertaken. We arranged an ad hoc research design, which was tailored to the study purposes. Three citation databases were queried. We collected 1,194 scientific papers which were carefully considered for inclusion in this systematic literature review. After three rounds of analysis, 40 papers were taken into consideration.FindingsIndustry 4.0, artificial intelligence and digitalization are revolutionizing the design and the delivery of care. They are expected to enhance health services' quality and effectiveness, paving the way for more direct patient–provider relationships. In addition, they have been argued to allow a more appropriate use of available resources. There is a dark side of health care 4.0 involving both management and ethical issues.Research limitations/implicationsIndustry 4.0 in health care should not be conceived as a self-nourishing innovation; rather, it needs to be carefully steered at both the policy and management levels. On the one hand, comprehensive governance models are required to realize the full potential of health 4.0. On the other hand, the drawbacks of industry 4.0 should be timely recognized and thoroughly addressed.Originality/valueThe article contextualizes the state of the art of industry 4.0 in the health care context, providing some insights for further conceptual and empirical developments.


2020 ◽  
Author(s):  
Muhammad Shoaib Farooq

In this era of technology, people rely on online posted reviews before buying any product. These reviews are very important for both the consumers and people. Consumers and people use this information for decision making while buying products or investing money in any product. This has inclined the spammers to generate spam or fake reviews so that they can recommend their products and beat the competitors. Spammers have developed many systems to generate the bulk of spam reviews within hours. Many techniques, strategies have been designed and recommended to resolve the issue of spam reviews. In this paper, a complete review of existing techniques and strategies for detecting spam review is discussed. Apart from reviewing the state-of-the-art research studies on spam review detection, a taxonomy on techniques of machine learning for spam review detection has been proposed. Moreover, its focus on research gaps and future recommendations for spam review identification.


Author(s):  
Ramandeep Singh Sethi ◽  
Aniket Thumar ◽  
Vaibhav Jain ◽  
Sachin Chavan

The usage of mobile phones in today's world is more than ever. Mobile phones are everywhere and the mobile technology is growing at an exponential rate. The capabilities of a mobile phone have made it provide us services that make human life better. One such service that mobile phones can offer us is digital healthcare. Also, it is recognized that mobile phone applications that provide healthcare solutions are trending. Such applications provide a convenient and portable healthcare solutions to all the individuals. Such applications provide a rich experience to a user and in this way, the users will come to know more about their health and body. Digital healthcare mobile applications are capable of diagnosing a disease that a patient is suffering from using his/her symptoms. This information can be used further by a medical practitioner for later on consultation.


Author(s):  
Tim Huygh ◽  
Steven De Haes

This research aims to explore the research domain of IT governance in the SME context. To meet this objective, a small systematic literature review procedure is used. Results indicate that IT governance in the SME context has been researched previously, albeit not extensively. There seems to be consensus among authors that IT governance is important for SMEs as well as larger organizations. Additionally, many authors indicate that SME specificities will likely influence the nature and implementation of IT governance in the SME context. There also appears to be no great variety in research strategies used in this niche research domain. Regarding the contemporary state of IT governance in SMEs, authors seem to indicate that there is room for improvement. Finally, there is no published framework for IT governance that is tailored for SMEs, although the need for this is directly reported in the literature. This paper concludes by discussing some potential directions for future research, starting from the state-of-the-art of the research domain.


2018 ◽  
Vol 25 (1) ◽  
pp. 67 ◽  
Author(s):  
Rian Dutra da Cunha ◽  
Frâncila Weidt Neiva ◽  
Rodrigo Luis de Souza da Silva

Since the emergence of virtual reality (VR) technologies, many researchers have argued on the benefits of their use for people with intellectual and multiple disabilities. However, up to this date there is not a single study that presents a detailed overview of the state of the art in virtual reality as a support tool for the treatment of people with intellectual and multiple disabilities, as well as Autism and Down Syndrome. The aim of this study is to provide a detailed overview of the state of the art in the virtual reality area focusing on people with multiple disabilities, that encompasses intellectual and physical disabilities. There is still no consensus on the effectiveness of VR-based treatments. Virtual reality can offer rich environment and features, but most of the researches focuses only in the experience to be inside a virtual place without taking advantage of what benefits VR provide us. Furthermore, most of our selected studies used non-immersive VR and AR. Thus, immersive VR is an open field with many opportunities to be explored. We believe VR has great potential to be effective in the treatment of people with intellectual and multiple disabilities.


Buildings ◽  
2021 ◽  
Vol 11 (8) ◽  
pp. 336
Author(s):  
Behnam Mobaraki ◽  
Fidel Lozano-Galant ◽  
Rocio Porras Soriano ◽  
Francisco Javier Castilla Pascual

In recent years, many scholars have dedicated their research to the development of low-cost sensors for monitoring of various parameters. Despite their high number of applications, the state of the art related to low-cost sensors in building monitoring has not been addressed. To fill this gap, this article presents a systematic review, following well-established methodology, to analyze the state of the art in two aspects of structural and indoor parameters of buildings, in the SCOPUS database. This analysis allows to illustrate the potential uses of low-cost sensors in the building sector and addresses the scholars the preferred communication protocols and the most common microcontrollers for installation of low-cost monitoring systems. In addition, special attention is paid to describe different areas of the two mentioned fields of building monitoring and the most crucial parameters to be monitored in buildings. Finally, the deficiencies in line with limited number of studies carried out in various fields of building monitoring are overviewed and a series of parameters that ought to be studied in the future are proposed.


Author(s):  
André Victória Matias ◽  
João Gustavo Atkinson Amorim ◽  
Luiz Antonio Buschetto Macarini ◽  
Allan Cerentini ◽  
Alexandre Sherlley Casimiro Onofre ◽  
...  

2016 ◽  
Vol 8 (4) ◽  
pp. 33-40
Author(s):  
Vaishnavi Venugopalan ◽  
Chaitanya Vyas

To find the best train ticket booking mobile application on the bases of application features. Four widely used mobile phone applications (Ixigo, MakeMyTrip, ClearTrip, and IRCTC) for railway ticket booking are selected and application features related to ease of download and use, rating, number of installs, etc. are compared. A practical attempt is made to book a train ticket using all these applications one by one and comparing features such as coach locator, platform locator, route map, fare break-up, showing seat availability, save and pre-fill passenger details, sort search list by train name/number, sort search list by journey duration, sort search list by class, train running status, etc. 1 point is allotted to the applications if a particular feature is available in the applications and 0 is allotted if the feature is not available. Sum of all the points is calculated separately for each application and then ranks are given from 1 to 4 considering the final score. Ixigo mobile application scores the highest among other three train ticketing mobile applications – MakeMyTrip, ClearTrip, and IRCTC. Features such as downloading applications via a miss call or SMS; downloading application from websites of Ixigo, MakeMyTrip, ClearTrip, and IRCTC; and sorting train search list by class on applications are not found in any of these four applications. Furthermore, features are grouped into groups such as – the features only available in top ranking Ixigo and the features not available in top ranking Ixigo but available in any or all other three applications. This research will be of a good value for mobile railway ticket booking application providers as competition is becoming acute and the booking pattern is shifting from using desktop or laptop to mobile phones and tablets.


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