Citizens and E-Government

Related Literature ◽

Government Services ◽

Negative Perceptions ◽

Public Sector Managers

Governments and public-sector managers worldwide have within the last decade come to the realization that Information and Communication Technology (ICT) is a viable tool that can help them achieve their aims. The chapter reviews literature on e-Government services and applications and the perceptions of citizens of adoption in the context of Nigeria. The methodology is a review of related literature that draws conclusions specifically to propose a plan for the adoption and the use e-Government services in Nigeria. The chapter highlights the contemporary issues of e-Government adoption in Nigeria. This chapter suggests a link between the citizens' negative perceptions and distrust of government in general and their hesitance and reluctance to embrace e-Government in particular.

The Analysis of E-Government Services Adoption and Use in Slovenian Information Society between 2014 and 2017

Central European Public Administration Review ◽

10.17573/cepar.2018.2.10 ◽

2018 ◽

Vol 16 (2) ◽

pp. 193-215 ◽

Cited By ~ 1

Author(s):

Mitja Dečman

Keyword(s):

Public Sector ◽

Service Providers ◽

The European Union ◽

Digital Inequality ◽

Government Services ◽

The Eu

With the increasing role of information and communication technology (ICT) in the society, ICT’s role is gaining importance in the aspect of provision and use of the public sector services for the citizens. Especially in the European Union different activities have been conducted through the years to promote ICT use in the society. It has been mainly based on the Digital Agenda for Europe (DAE), which underlines the key role of ICT in the efforts to achieve its strategic objectives. Slovenia as an EU member state follows these directions but positions itself among less successful states in the EU. The well-known European Digital Economy and Society Index ranks Slovenia to the lower half of member states indicating possibilities for improvement. Although much can be said and done about the service-providers side this paper focuses on the users’ side and especially on their digital inequality. The lack of studies in the area of digital inequality and online government services adoption and use is the main motivation for this research. The research uses the data provided by Slovenian annual survey Use of Information and Communication Technology in Households and by Individuals of the last four years. The analysis of this data, presented in the paper, exhibits that changes for the better are detected in Slovenian society, but the situation in public-sector services is not optima. The results demonstrate the existence of digital inequality considering the income level of households and education level of individual users. The synthesis of the data demonstrates that the Slovenian government and its ministries should consider adding tangible actions to the already set strategies if the country wants to catch up with the leading countries of the EU and achieve goals, set by the DAE.

Information Technology and Organizational Change in the Public Sector

Information Technology and Computer Applications in Public Administration ◽

10.4018/978-1-87828-952-0.ch003 ◽

2013 ◽

pp. 41-61 ◽

Cited By ~ 12

Author(s):

Sonal J. Seneviratne

Keyword(s):

Information Technology ◽

Organizational Change ◽

Public Sector ◽

Information Technologies ◽

Organizational Transformation ◽

The Public ◽

Public Sector Managers

The adoption of Information and Communication Technology (ICT) to organize, integrate, coordinate and manage various activities has become the catalyst for organizational change. The impact of these changes in the public sector have been to change the type of work being performed, demand new levels of productivity and efficiency from those performing the work, and call for a fundamental restructuring of the public sector to reflect the value systems of an information age. The literature on the organizational impacts of Information and Communication Technology have pointed to mixed findings about the success of information technology enabled organizational change, suggesting that the success of such change efforts depends on the combination of technical and social influences. Despite any potential for organizational change in the private sector, information technologies have not been associated with organizational transformation in the public sector. It is suggested that for the public sector to begin reaping the benefits of Information and Communication Technology, public sector managers are going to need to become change agents and manage the change process by managing the technology. <BR>

Analysis of the Risk Management Process on the Development of the Public Sector Information Technology Master Plan

Information ◽

10.3390/info9100248 ◽

2018 ◽

Vol 9 (10) ◽

pp. 248 ◽

Cited By ~ 2

Author(s):

Sérgio Andrade deFreitas ◽

Edna Canedo ◽

Rodrigo Santos Felisdório ◽

Heloise Leão

Keyword(s):

Risk Management ◽

Public Sector ◽

Master Plan ◽

Public And Private ◽

The Public ◽

Management Processes ◽

Risk Management Process ◽

Information And Communication

The Information and Communication Technology Master Plan—ICTMP—is an important tool for the achievement of the strategic business objectives of public and private organizations. In the public sector, these objectives are closely related to the provision of benefits to society. Information and Communication Technology (ICT) actions are present in all organizational processes and involves size-able budgets. The risks inherent in the planning of ICT actions need to be considered for ICT to add value to the business and to maximize the return on investment to the population. In this context, this work intends to examine the use of risk management processes in the development of ICTMPs in the Brazilian public sector.

Ratio Analysis on Tiktok (Social Media) for Qualitative Research Using Explorative Methods

Jurnal Ekonomi & Bisnis JAGADITHA ◽

10.22225/jj.8.1.2944.30-38 ◽

2021 ◽

Vol 8 (1) ◽

pp. 30-38

Author(s):

I Putu Hendika Permana ◽

Ni Putu Suci Meinarni

Keyword(s):

Qualitative Research ◽

Social Media ◽

Ratio Analysis ◽

Negative Perceptions

Information and communication technology is considered important by users, one of its goals is to seek information and communicate remotely through social media. Social media aims to provide convenience in terms of communicating so that it has an impact on users, either it positive or negative perceptions. Currently, Tiktok social media become most popular application. This research was conducted to find the ratios that will be used to systematically show the performance of the Tiktok account. This study uses an exploratory method to find the variables contained in the Tiktok account. These variables will be compared so as to find the relevant ratios to show the performance of a Tiktok account. The results of this study is that the tiktok account has 7 variables and find then 17 ratios that can be used to assess, measure and compare the credibility of a Tiktok account.

Role of Information and Communication Technology in Motivating, University Undergraduate Students towards a Learning Task in Public, Sector Universities of Rawalpindi City

10.35248/2375-4435.19.7.196 ◽

2019 ◽

Vol 07 (01) ◽

Author(s):

Hashmi ZF ◽

Dahar MA ◽

Sharif A

Keyword(s):

Public Sector ◽

Undergraduate Students ◽

Learning Task ◽

Role Of Information ◽

University Undergraduate Students

Impact of Infrastructure Barriers on Electronic Government Implementation

Studies of Applied Economics ◽

10.25115/eea.v38i4.3971 ◽

2021 ◽

Vol 38 (4) ◽

Author(s):

Mosleh Zeebaree ◽

Saman Sattar ◽

Goran Yousif Ismael ◽

Abdulkhaleq Nader Qader ◽

Musbah Aqel

Keyword(s):

Electronic Government ◽

Government Services ◽

Critical Success ◽

Government Sector ◽

Spare Time ◽

Ict Tools ◽

Societal Problems

Electronic government (e-government) in its simplest form can mean utilizing information and communication technology (ICT) tools to give services to citizens. With the enormous benefits that e-government gives to government and societies, it still faces obstacles and challenges. Therefore, there are always a number of critical success and risk factors associated with e- Government implementation. In this modern life, data is a huge item that should be ace so as to enhance the competitive power of an association. Various uses of Information and Communication (ICT) in some domestic governments made it become apparent. Nonetheless, indeed, ICT didn’t have a worthy impact on the productivity of government sector. A lot of governments all throughout the globe are presenting e-government as inclusion to their process on the most proficient method to spare time and costs, enhance assistance and raise productivity and adequacy of public sector. Along these lines, the distinguishing proof of e-government has been the highest need for all administration offices. Nonetheless, the appropriation of e-government is confronting a great deal of boundaries and difficulties, for example, technological, institutional, national and societal problems that should be repair and think cautiously by any pondering government's appropriation. This paper further states the methodical analysis to recognize the infrastructural barriers that affects the execution of e-government services. It would also create a record of potential tactics that would made e-government services execution successful.

Innovative ICT Applications in Transport and Logistics

Geographic Information Systems ◽

10.4018/978-1-4666-2038-4.ch127 ◽

2013 ◽

pp. 2150-2163

Author(s):

Mark Goh ◽

Kym Fraser

Keyword(s):

Supply Chain ◽

Public Sector ◽

Case Studies ◽

Service Provider ◽

Logistics Service ◽

Logistics Service Provider ◽

Ict Tools

This chapter examines the applications of innovative information and communication technology (ICT) applications in transport and logistics in Asia. Specifically, the authors examine two case studies of how a Logistics Service Provider (LSP), and a public sector agency based in Asia who acts as a regulator of ports and maritime services and facilities have effectively used ICT tools and applications to their advantage and how this has shaped the innovation landscape of the supply chain in Asia.

E-Government Implementation Perspective

Technology Enabled Transformation of the Public Sector ◽

10.4018/978-1-4666-1776-6.ch005 ◽

2012 ◽

pp. 59-78

Author(s):

Mahmud Akhter Shareef ◽

Vinod Kumar ◽

Uma Kumar ◽

Abdul Hannan Chowdhury ◽

Subhas C. Misra

Keyword(s):

Public Sector ◽

Competitive Advantage ◽

Electronic Government ◽

The Internet ◽

Specific Strategy ◽

The Public ◽

Adoption And Implementation ◽

Information And Communication

Though many countries are still just beginning to grasp the potential uses and impacts of Electronic-government (EG), advances in technologies and their applications continue. Observing the proliferation of EG, countries are increasingly turning to the Internet to market their EG system to gain a competitive advantage. However, the effectiveness and efficiency of such online government systems largely depends on the mission of implementing EG. For successful adoption and implementation of EG, it is essential that a country first identify an explicit objective and a specific strategy. We have examined implemention strategies of EG of seven diverse countries whose objectives and mission for implementing EG differ significantly. However, they have the following strategies in common: i) extensive application of information and communication technology (ICT) in the public sector; ii) overall reformation of the public sector; iii) development of a better quality service structure; and iv) more cohesive integration of citizens with government.

TRADITIONAL E-GOVERNANCE TO CLOUD BASED E- GOVERNANCE IN INDIA

International Journal of Students Research in Technology & Management ◽

10.18510/ijsrtm.2018.626 ◽

2018 ◽

Vol 6 (2) ◽

pp. 31-40

Author(s):

Mamta Arya ◽

Himanshu S. Mahanta ◽

S. N. Singh ◽

Om Prakash Dubey

Keyword(s):

Distributed Computing ◽

Information Exchange ◽

Electronic Media ◽

The Internet ◽

Processing Equipment ◽

Government Services ◽

Information And Communication

Both at the central and state levels administration of India has actualized various ICT (Information and Communication Technology) activities under the National e-Governance Plan (NeGP). The objective of NeGP to most extreme utilization of government services accessible to residents of India by means of electronic media in simplest and most ideal way. To build the quantity of e-exchanges in the nation, proficient administration conveyance to the natives, re-utilization of uses, making ideal utilization of existing foundation, reception of cloud based e-Governance is the main arrangement, accordingly accomplishing a definitive objective of NeGP. Distributed computing is the most recent propelled development in figuring, distributed computing assets are accessible at whatever point required and charges depends on the amount you utilize them. Broad distributed computing is just conceivable by the Internet, and this is the most widely recognized method for getting to cloud assets. The primary plan to think about on this is the means by which to keep up information in advanced arrangement with secure spot and usage in future for investigation and improvement at whatever time anyplace with least assets. It expects to convey more intuitive i.e. administrations to subjects and organizations through E-Governance. For this, distributed computing might prompt huge cost reserve funds and dependable method for information exchange. It involves use over the Internet of processing equipment and programming base and applications that are remotely facilitated.