Utilizing Communities of Practice to Facilitate Knowledge Sharing in the Digital Age

Digital Age ◽

The Social ◽

Modern Business ◽

Strategic Goals ◽

This chapter explains the overview of knowledge sharing; the perspectives of knowledge sharing behavior; the barriers to knowledge sharing; the overview of communities of practice (CoPs); the relationships among CoPs, knowledge sharing, and information technology; and the utilization of CoPs to facilitate knowledge sharing in the digital age. CoPs can create the valuable opportunities for members to explicitly discuss the productivity of their participation in the group toward sharing knowledge in modern business. The strong CoPs facilitate the social interactions and encourage the members' willingness to share knowledge and ideas in the workplace. CoPs help promote a growing cycle of knowledge sharing activities that allow for the members to regularly meet, reflect, and evolve in the knowledge management (KM) environment. The chapter argues that utilizing CoPs to facilitate knowledge sharing has the potential to improve organizational performance and reach strategic goals in the digital age.

The Roles of Information Technology and Knowledge Management in Project Management Metrics

Project Management ◽

10.4018/978-1-5225-0196-1.ch011 ◽

2016 ◽

pp. 229-259

Author(s):

Kijpokin Kasemsap

Keyword(s):

Information Technology ◽

Information System ◽

Knowledge Management ◽

Project Management ◽

Business Performance ◽

Global Business ◽

It Capability ◽

The Social ◽

Strategic Goals

This chapter reveals the roles of Information Technology (IT) and Knowledge Management (KM) in Project Management (PM) metrics, thus explaining the theoretical and practical concepts of IT, IT capability, Information System (IS) effectiveness, KM, and PM; the measures of IT, KM, and PM metrics; and the significance of IT and KM in PM metrics. The fulfillment of IT and KM is essential for modern organizations that seek to serve suppliers and customers, increase business performance, strengthen competitiveness, and achieve constant success in global business. Therefore, it is crucial for modern organizations to explore their IT and KM applications, establish a strategic plan to routinely inspect their functional advancements, and promptly respond to the IT and KM needs of customers. The chapter argues that applying IT and KM in PM metrics has the potential to enhance organizational performance and achieve strategic goals in the social media age.

What will influence users' knowledge sharing behavior in the social Q&A community?

Proceedings of the Association for Information Science and Technology ◽

10.1002/pra2.164 ◽

2019 ◽

Vol 56 (1) ◽

pp. 762-764

Author(s):

Zhijun Song ◽

Qingxing Dong ◽

Gaohui Cao ◽

Ye Chen

Keyword(s):

Knowledge Sharing ◽

The Social ◽

Peer knowledge sharing and organizational performance: the role of leadership support and knowledge management success

Journal of Knowledge Management ◽

10.1108/jkm-03-2020-0227 ◽

2020 ◽

Vol 24 (10) ◽

pp. 2455-2489

Author(s):

Shahnawaz Muhammed ◽

Halil Zaim

Keyword(s):

Knowledge Management ◽

Knowledge Sharing ◽

Design Methodology ◽

Organizational Knowledge ◽

Innovation Performance ◽

Content Type ◽

Leadership Support ◽

Purpose This study aims to focus on a particular type of intra-organizational knowledge sharing that is referred to as peer knowledge sharing. This paper examines how peer knowledge sharing impacts firms’ financial and innovation performance, and the mechanism through which such a relationship is realized. The study also evaluates the extent to which leadership support acts as a key antecedent to peer knowledge sharing. Design/methodology/approach Drawing on social capital theory and a knowledge-based view of firms, a theoretical model and related hypotheses are presented for testing. A survey design methodology is used to collect data and test the model. Structural equation modeling is used to test the hypothesized relationships based on data collected from 330 knowledge workers in various service-based organizations in Turkey. Findings The results indicate that the extent of employees’ engagement in knowledge sharing behavior with their peers and their managers’ leadership support exert a positive impact on organizations’ knowledge management success, which, in turn, can affect organizations’ innovation performance positively and, subsequently, their financial performance. Leadership support of the immediate manager is found to be an important factor that contributes to the respondent’s peer knowledge sharing behavior. The proposed model’s invariance testing between male and female respondents revealed that peer knowledge sharing’s contribution to knowledge management success may be different in the two groups. Research limitations/implications This study contributes to extant research on knowledge sharing by specifically focusing on peer knowledge sharing and reinforcing leadership support’s importance on knowledge sharing. The study also highlights the importance of knowledge management success as an important mediator necessary for linking individual knowledge management behaviors, such as peer knowledge sharing, with organizational performance. Originality/value Knowledge sharing is a topic of continuing interest for organizational researchers, yet limited empirical research has been conducted that links individual-level, intra-organizational knowledge sharing to organizational performance. This study examines this linkage and provides empirical support for this relationship, while simultaneously pointing to an important type of knowledge sharing that occurs within organizations, referred to as peer knowledge sharing.

Advances in IT Personnel and Project Management - Handbook of Research on Effective Project Management through the Integration of Knowledge and Innovation ◽

The Roles of Information Technology and Knowledge Management in Project Management Metrics

10.4018/978-1-4666-7536-0.ch018 ◽

2015 ◽

pp. 332-361 ◽

Cited By ~ 26

Author(s):

Kijpokin Kasemsap

Keyword(s):

Information Technology ◽

Information System ◽

Knowledge Management ◽

Project Management ◽

Business Performance ◽

Global Business ◽

It Capability ◽

The Social ◽

Strategic Goals

Intention to Knowledge Sharing

International Journal of Knowledge Management ◽

10.4018/ijkm.2013100103 ◽

2013 ◽

Vol 9 (4) ◽

pp. 33-50 ◽

Cited By ~ 6

Author(s):

Seuwandhi Buddika Ranasinghe ◽

Pradeep Dharmadasa

Keyword(s):

Information Technology ◽

Knowledge Sharing ◽

Knowledge Workers ◽

Psychological Needs ◽

Careful Consideration ◽

Subjective Norms ◽

Need For Affiliation ◽

Sharing Behavior ◽

Pls Method

Intention to knowledge sharing is a growing concern that has been largely discussed in extant literature using Ajzen's theory of planned behavior (TPB). However, the studies have mostly neglected the influence of individual psychological needs of knowledge workers on intention to share knowledge. Combining the TPB with McClelland's three psychological needs approach, the study aims at uncovering such influence on intention to knowledge sharing. Survey data collected from 123 Information Technology (IT) based knowledge workers in Sri Lanka are analyzed using Partial Least Squares (PLS) method. It was found that attitudes toward knowledge sharing behavior, subjective norms, and need for affiliation are influential in determining knowledge sharing intentions of knowledge workers. Moreover, the findings suggest the need for careful consideration of individual psychological needs of knowledge workers in understanding their intentions toward knowledge sharing.

Proceedings of the Social Sciences, Humanities and Education Conference (SoSHEC 2019) ◽

Online Knowledge Sharing Behavior: A Review on the Social Capital Theory and Individual Motivation

10.2991/soshec-19.2019.32 ◽

2019 ◽

Author(s):

Yessy Artanti

Keyword(s):

Social Capital ◽

Knowledge Sharing ◽

Social Capital Theory ◽

Capital Theory ◽

Individual Motivation ◽

The Social ◽

Influence Of Knowledge Sharing and Information Technology Innovation on Employees Performance at Batamindo Industrial Park

CommIT (Communication and Information Technology) Journal ◽

10.21512/commit.v9i2.1657 ◽

2015 ◽

Vol 9 (2) ◽

pp. 45 ◽

Cited By ~ 2

Author(s):

Saut Pin Tub Ipar Saragih ◽

Harisno Harisno

Keyword(s):

Information Technology ◽

Knowledge Sharing ◽

Multivariate Regression ◽

Technology Innovation ◽

Employee Performance ◽

Industrial Park ◽

Electronic Manufacturing ◽

Independent Variables ◽

This study aims to measure the effects of knowledge sharing behavior and the level of informa- tion technology innovation on employee performance on electronic manufacturing company located in Bata- mindo Industrial Park. In this article, the authors use research design methods that are associative through survey by distributing questionnaires to the respondents at random. Then, a mathematical model is established through multivariate regression where the interaction of the independent variables and dependent variable is established. As the results, the study concludes that knowledge sharing behavior partially has no significant effects on employee performance but has significant effect on the level of information technology innovation to performance and simultaneously both variables have a significance effect to employee performance.

Advances in Human Resources Management and Organizational Development - Transforming Human Resource Functions With Automation ◽

Investigating the Effect of Information Technology and Key Determinants on Knowledge Sharing and Arriving at Employee Creativity

10.4018/978-1-7998-4180-7.ch007 ◽

2021 ◽

pp. 121-144

Author(s):

Mahendra Kumar Sharma ◽

Dilip Kumar

Keyword(s):

Information Technology ◽

Organizational Culture ◽

Structural Equation Modeling ◽

Knowledge Sharing ◽

Structural Equation ◽

Equation Modeling ◽

Employee Creativity ◽

The chapter aims to investigate the influence of information technology, trust, rewards, leadership, and organizational culture on the knowledge sharing behavior of the employees that ultimately drives employee creativity. Drawing from the literature on employee creativity, knowledge sharing, and its influencing variables, this paper proposed a model comprising all such prominent variables and tested it quantitatively. For this purpose, 405 questionnaires were collected at Indore, India, and structural equation modeling was used to test the hypotheses. The findings show that organizational culture followed by leadership was the prominent factor affecting the knowledge sharing behavior of employees. Information technology, trust, and rewards followed next, respectively. Employee creativity was found to be significantly affected by knowledge sharing behavior. The study augments the research on employee creativity and knowledge sharing.

Analyzing Knowledge Sharing Behavior for Security Guards in Hospitals

THE INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND BUSINESS ADMINISTRATION ◽

10.18775/ijmsba.1849-5664-5419.2014.51.1005 ◽

2018 ◽

Vol 5 (1) ◽

pp. 39-49

Author(s):

Nutthapol Orpipath

Keyword(s):

Literature Review ◽

Conceptual Framework ◽

Knowledge Sharing ◽

Organizational Citizenship ◽

Research Model ◽

Security Guards ◽

This research focuses on Knowledge Sharing Behavior of hospital security guards and attempts to establish a conceptual framework for better understanding of the knowledge sharing behavior. The main methodology of this study consists of the detailed literature review, enabling the design of comprehensive research model and highlighting the relevant interrelations between the postulated variables. Some hypotheses were structured on the basis of the most emphasized correlations. According to these hypotheses, factors such as Organizational Citizenship, Motivation and Intention have been highlighted as the ones which have the significant effect on the Knowledge Sharing Behavior, and Knowledge Sharing Behavior had the highest impact on the Organizational Performance.

Dampak Moderasi Perilaku Knowledge Sharing dan Teamwork terhadap Produktivitas Dosen

Jurnal Manajemen dan Supervisi Pendidikan ◽

10.17977/um025v5i12020p286 ◽

2021 ◽

Vol 5 (1) ◽

pp. 12

Author(s):

Fenri Abraham Stevi Tupamahu ◽

Merryll Pelamonia ◽

Wiclif S. Pinoa

Keyword(s):

Social Sciences ◽

Knowledge Sharing ◽

Sampling Technique ◽

Work Activities ◽

Purposive Sampling ◽

The Social ◽

The Individual ◽

Abstract: This study aims to: (1) examine the effect of teamwork work activities on the productivity of lecturers at the Faculty of Social Sciences, Pattimura University; and (2) determine the role of moderating knowledge sharing behavior between the effects of teamwork work activities on the productivity of lecturers at the Faculty of Social Sciences, Pattimura University. This type of research is causal research. The unit of analysis in this study was the individual lecturer at the Social Sciences Department of the Faculty of Teacher Training and Education at Pattimura University. The total number of lecturers at the Faculty of Social Sciences, Pattimura University is 72 people. The sampling method uses nonprobability methods, sampling using purposive sampling technique. Determination of the sample is based on judgment (judgment sampling). The results of the study explain that knowledge sharing behavior is not a variable that directly affects the productivity of Social Sciences lecturers at the Faculty of Social Sciences, Pattimura University, but interacts with teamwork. Abstrak: Penelitian ini bertujuan: (1) menguji pengaruh aktivitas kerja teamwork terhadap produktivitas dosen Jurusan IPS FKIP Universitas Pattimura; dan (2) menentukan peran moderasi perilaku knowledge sharing antara pengaruh aktivitas kerja teamwork terhadap produktivitas dosen Jurusan IPS FKIP Universitas Pattimura. Jenis penelitian ini merupakan riset causal. Unit analisis pada penelitian ini adalah individu dosen Jurusan IPS FKIP Universitas Pattimura. Keseluruhan jumlah dosen Jurusan IPS FKIP Universitas Pattimura sebanyak 72 orang. Metode pengambilan sampel menggunakan metode nonprobabilitas, pengambilan sampel menggunakan teknik purposive sampling. Penentuan sampel berdasarkan pertimbangan (judgment sampling). Hasil penelitian menjelaskan perilaku knowledge sharing tidak sebagai variabel yang mempengaruhi langsung terhadap produktivitas dosen Jurusan IPS FKIP Universitas Pattimura, namun berinteraksi terhadap teamwork.