Services of Mobile Commerce

Author(s):  
Mukta Sharma

Mobile phones have been coined by Martin Cooper with a thought of staying connected anytime anywhere. With the development of mobile phones in 1973 and its commercialization later; has proliferated not only the big business houses but also small businesses and individuals. Mobile phones have come a long way from talking on a mobile phone, texting a message to efficiently using internet. These days mobile commerce is the booming technology which has enhanced industries visibility and the way of conducting business. The customers are getting benefited by using these Apps they can shop anytime, anywhere; they get good discounts, companies are offering good return policies for better CRM and above all the customers have a provision to compare the cost before ordering and can pay COD. The study will focus on the concept of mobile phone, mobile commerce, characteristics of M-Commerce, Drivers affecting the mobile commerce, various services offered on mobile. The chapter focuses on potential of mobile commerce, how the customer is benefited from these services.

2018 ◽  
pp. 492-516
Author(s):  
Mukta Sharma

Mobile phones have been coined by Martin Cooper with a thought of staying connected anytime anywhere. With the development of mobile phones in 1973 and its commercialization later; has proliferated not only the big business houses but also small businesses and individuals. Mobile phones have come a long way from talking on a mobile phone, texting a message to efficiently using internet. These days mobile commerce is the booming technology which has enhanced industries visibility and the way of conducting business. The customers are getting benefited by using these Apps they can shop anytime, anywhere; they get good discounts, companies are offering good return policies for better CRM and above all the customers have a provision to compare the cost before ordering and can pay COD. The study will focus on the concept of mobile phone, mobile commerce, characteristics of M-Commerce, Drivers affecting the mobile commerce, various services offered on mobile. The chapter focuses on potential of mobile commerce, how the customer is benefited from these services.


2021 ◽  
Vol 11 (3) ◽  
pp. 55-57
Author(s):  
Rani C ◽  
Harshavardhan V ◽  
Harshith G

In the 21st century online marketing is the most effective wayof advertising any product or service.Online marketing helps the smallbusinesses and also startup’sin a significant manner.online marketing happens in a virtual and interactive space where the promotion of products and services takes place. The advancement in technology has drastically changed the way of marketing. In online marketing the cost-effective compared to the traditional marketing. Most of the startup’s fail due to a lack of proper strategy.Onlinemarketing is innovativelycreating a platform for start-ups in innovative manner to reach the customers the main motto of this presentation is to show the positive side of the online marketing on start-ups and small businesses.


Author(s):  
Seung-Hyun Lee

From being a simple communication technology to a key social tool, the mobile phone has become such an important aspect of people's everyday life. Mobile phones have altered the way people live, communicate, interact, and connect with others. Mobile phones are also transforming how people access and use information and media. Given the rapid pervasiveness of mobile phones in society across the world, it is important to explore how mobile phones have affected the way people communicate and interact with others, access the information, and use media, and their daily lifestyle. This article aims to explore the social and cultural implications that have come with the ubiquity, unprecedented connectivity, and advances of mobile phones. This article also focuses on the discussion about people's dependence on, attachment and addiction to mobile phones, social problems that mobile phones generate, and how people value mobile phone use.


Author(s):  
Ziad Hunaiti ◽  
Daniel Tairo ◽  
Eliamani Sedoyeka ◽  
Sammi Elgazzar

This chapter discuss the challenges facing mobile commerce deployment in the United Kingdom. Although the number of mobile phone users is increasing and the technology is available for successful implementation of m-commerce, only a small number of users utilise m-commerce services. At the same time, mobile phones are becoming smarter, and most of latest phones are capable of connecting to the Internet. This chapter looks at the background of m-commerce as well as the technological development of mobile phones to their current stage. Also, technical and non technical issues which hinder the adoption of m-commerce are discussed and solutions and recommendations are given.


Author(s):  
Kristine Johnson

Advances in mobile phone technologies have changed the way news is consumed and created. Accordingly, this relates to three specific areas: 1.) people turn to their phones to consume news content, 2.) people use their phones to create news content, and 3.) news organizations are making accommodations based on these changes. In particular, research indicates an increase in the number of people who use their phones to access the news. In addition, given the availability of faster connections and phone-based multimedia capabilities, individuals now play a role in the creation news content. News organizations are taking notice and have adopted ways in which to utilize mobile phone capabilities, both in terms of the distribution and creation of news content. Suggested future research involves examining consumer use of more than one digital device at a time.


Author(s):  
Renatus Michael Mushi

Mobile phone technologies have proved to provide a significant transformation in performing various activities within companies, especially in the least developed regions. Mobile phones provide opportunities for employees of organisations to work at anytime and anywhere. SMEs comprise of employees who perform multitasking job roles due to their small in size and low financial capabilities and most cases, some of them work remotely from their main offices. Self-efficacy can be defined as a belief that the user has enough skills to use technology to perform a task at hand. This is one of the factors influencing of acceptance of technologies at the workplaces such as SMEs. However, while the majority of studies have explored the influence of self-efficacy in desktop-based computing, it is unclear on the context of mobile phone usage, especially when individuals perform their work obligations within SMEs. This study involves a survey of 459 people who work with their small businesses in Tanzania.


2021 ◽  
Vol 26 (1) ◽  
pp. 17-24
Author(s):  
Asha Sahu ◽  
G. K. Deshmukh

Mobile shopping is the new attraction among the customers and retailers. High tech life, smart connectivity, advanced mobile phones and busy lifestyles have paved the way of mobile shopping adoption. Mobile commerce is progression of e-commerce and mobile shopping is considered as a subset of m-commerce. Mobile shopping has created opportunity for retailers as well customers and has developed new means of marketing. In a past few decades’ mobile commerce industry has seen tremendous growth and mobile shopping is most desired applications of m-commerce. Though there is huge potential of mobile shopping but yet a long way is to be travelled in the emerging economies. Mobile shopping is at infancy stage in many developing nations and hence researchers can contribute more towards the literature of mobile shopping. This paper is an attempt to throw some light on mobile shopping adoption studies.


BMJ Leader ◽  
2019 ◽  
Vol 4 (1) ◽  
pp. 37-40
Author(s):  
Neil John Jones ◽  
Sachi Shah ◽  
Shibby Robati ◽  
Michael Thilagarajah

IntroductionPaging systems in Hospitals have been established for some time, but they are now outdated and unreliable. This opinion is shared by the UK government, which has given the NHS until 2021 to become free of these technologies. Given this new mandate, we wanted to implement a change in the way other Healthcare Professionals can contact Orthopaedic Senior House Officer Doctors (SHOs), at Darent Valley Hospital, a District General Hospital in Kent, England.MethodsUsing the Plan, Do, Study, Act (PDSA) cycle model for quality improvement projects, the authors demonstrate two successful cycles improving the way in which HCPs can establish communication with Orthopaedic Junior Doctors. PDSA cycle 1 introduced a ward doctor to be stationed on the orthopaedic wards and to carry a mobile phone. The mobile phone worked well, but there were limitations to having to stay on the wards. PDSA cycle 2 introduced mobile phones for all Orthopaedic Doctor Teams. Impact of changes made was measured using staff questionnaires distributed to a range of Healthcare Professionals.ResultsAfter PDSA Cycle 1, 100% of the 36 asked agreed that having a ward doctor had saved time in their day. 72% said they page an Orthopaedic Doctor zero to two times with no reply, compared with 9% before the change was implemented. After PDSA cycle 2, 100% of the 31 asked agreed that using mobile phones was an effective way of communicating with the Orthopaedic Doctors, and 90% said that, on average, they would spend less than 2 min trying to contact an Orthopaedic Doctor, compared with 33% after PDSA cycle 1 intervention.ConclusionThis cycle has clearly improved communication in our orthopaedic department. If used in the right way, mobile phone technology can surely improve our clinical environments.


2019 ◽  
Vol 130 ◽  
pp. 01026
Author(s):  
Shu–San Gan ◽  
Juliana Anggono ◽  
Didik Wahjudi ◽  
Yopi Tanoto ◽  
Randy ◽  
...  

Remanufacturing is a process when used product or core is brought to ‘like-new’ condition, might be with an upgrade in performance. This process complies with technical specifications, including engineering, quality, and testing standards. It yields a fully warranted product. The purpose of this study was to conduct initial research on the feasibility of remanufacturing primarily on the mobile phone casings to provide information and consideration for a firm that would do remanufacturing of mobile phones. A series of material characterization on several mobile phone casings manufactured by major international brands revealed that remanufacturing is not a viable route to attempt. The evaluation shows that remanufacturing used casing mobile phone require several stages of repair, which cause an increase in the cost that can, in turn, affect the prices.


Author(s):  
C. Gurau

This article attempts to present the rationale and the advantages of this development, and to analyze the possible problems raised by the introduction of this technology. The article starts with a presentation of the existing mobile phone technology, outlining its main limitations in terms of functionality, which are logically determined by the way and the context in which mobile phones are normally used. Based on the analysis of the contradictions between the present model of interaction with mobile phones and the requirements of users, the article presents possible solutions to this problem. The study argues that the introduction of voice recognition intelligent agents can enhance significantly the functionality of mobile phones, representing a true revolution in mobile computing. Various practical applications of this technology are briefly presented, as well as the main problems related with its development and implementation.


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