Aged Care, ICT, and Working Anywhere

Author(s):  
Gabriele Helen Taylor ◽  
Yvette Blount ◽  
Marianne Gloet

This chapter examines how information and communication technology (ICT) and working anywhere was adopted in a not-for-profit aged care organization in Australia. The aged-care and services sector has grown over the last decade leading to shortages of skilled and experienced workers. At the same time, the sector is dealing with significant changes relating on how services are funded, an increase in competition from both not-for-profit and for profit providers, a rise in demand for services, changes in technology as well as variations in government regulations Using ICT to streamline operations, communicate and collaborate has become critical for delivering efficient and effective services in both residential aged care and community care sections of the aged care and services sector. The not-for-profit case study in this chapter shows how a first mover in ICT adoption and utilizing working anywhere (telework) can support cost savings, provide the ability to respond to the changing regulatory environment as well as attract, recruit and retain skilled and experienced workers.

2017 ◽  
pp. 585-599
Author(s):  
Gabriele Helen Taylor ◽  
Yvette Blount ◽  
Marianne Gloet

This chapter examines how information and communication technology (ICT) and working anywhere was adopted in a not-for-profit aged care organization in Australia. The aged-care and services sector has grown over the last decade leading to shortages of skilled and experienced workers. At the same time, the sector is dealing with significant changes relating on how services are funded, an increase in competition from both not-for-profit and for profit providers, a rise in demand for services, changes in technology as well as variations in government regulations Using ICT to streamline operations, communicate and collaborate has become critical for delivering efficient and effective services in both residential aged care and community care sections of the aged care and services sector. The not-for-profit case study in this chapter shows how a first mover in ICT adoption and utilizing working anywhere (telework) can support cost savings, provide the ability to respond to the changing regulatory environment as well as attract, recruit and retain skilled and experienced workers.


Author(s):  
Gabriele Helen Taylor ◽  
Yvette Blount ◽  
Marianne Gloet

This chapter examines how information and communication technology (ICT) and working anywhere was adopted in a not-for-profit aged care organization in Australia. The aged-care and services sector is expanding, leading to shortages of skilled and experienced workers. At the same time, the sector is dealing with significant changes relating to how services are funded, an increase in competition from both not-for-profit and for profit providers, a rise in demand for services, changes in technology, as well as variations in government regulations. Using ICT to streamline operations, communicate and collaborate has become critical for delivering efficient and effective services the aged care and services sector. The not-for-profit case study in this chapter shows how a first mover in ICT adoption and utilizing working anywhere (telework) can support cost savings, provide the ability to respond to the changing regulatory environment, as well as attract, recruit, and retain skilled and experienced workers.


Author(s):  
Eileen Willis ◽  
Lily Dongxia Xiao ◽  
Wendy Morey ◽  
Lesley Jeffers ◽  
Ann Harrington ◽  
...  

Author(s):  
Kate Alport

This chapter examines the spread of Information and Communication Technologies (ICTs) in South Australia. It starts by assessing South Australia’s leading role in the adoption of democratic reforms in the nineteenth century. It then suggests that there is not the same enthusiasm for the more contemporary reforms found in the implementation of e-democracy. The chapter draws from an appraisal of internet based initiatives by government, not for profit and private agencies and sets these against best practice models for community engagement. Based on this research it concludes that there is little originality and initiative in the formal State Government sites and that there is little designed to foster e-democracy. What innovation there is can be found in more local and specific community based applications of ICT.


2016 ◽  
Vol 12 (1) ◽  
pp. 62
Author(s):  
Syukron Syukron

Library is an information resource centre that provides intangible services. Library is also known as a not-for-profit-organization that provides places for reading. Libraries in Indonesia have not been professionally administered. But now library institutions at all levels, including those at the academic institutions, begin to revamp, continue the scientific tradition, develop the nation's civilization to save and store book collection in various subjects and languages with the help if information and communication technologies (ICT). The study explores the potentials that can be collaborated between library services and its information strength and the networked application such go-jek. The author identified the correlation between go-jek application model and academic library services. The study showed there was mutual need for both sides that could be collaborated.


2020 ◽  
Vol 4 (3) ◽  
pp. 377-393
Author(s):  
Suzanne Hodgkin ◽  
Pauline Savy ◽  
Samantha Clune ◽  
Anne-Marie Mahoney

The aged care policies of many Organisation for Economic Co-operation and Development countries reflect free-market principles. In Australia, the recently introduced Consumer Directed Care programme centres on markets in which a range of organisations compete to provide services to community-living elders. As consumers, older people are allocated government funding with which they select and purchase items from their chosen service organisation. This article presents findings from a case study that explored the impacts of this programme on a group of rurally based, not-for-profit providers and consumers. The findings portray the challenges and advantages associated with providing and accessing services in limited rural markets.


2010 ◽  
Vol 5 (4) ◽  
pp. 481-508 ◽  
Author(s):  
Susan Gargett

AbstractIn response to predictions that population ageing will increase government spending over the coming decades, in 1997–98, the Australian Government introduced means-tested income fees and accommodation charges for those admitted to nursing homes with income and assets above set threshold levels. Immediately prior, all residents paid the same price for their care and were not required to contribute towards the cost of their accommodation. In addition, in relation to those eligible to pay a higher price, the Government reduced its subsidisation of the cost of their care. The Government anticipated that the initiative would more equitably share the cost of age-related services across the public and private sectors, and result in some cost savings for itself. The purpose of this study is to assess the impact of the policy on the average price paid by residents. The findings suggest that the policy may have contributed to an increase in the average price paid, but statistical evidence is limited due to a number of data issues. Results also indicate that the rate of increase in the price was greater after theResidential Aged Care Structural Reformpackage was introduced. The study contributes to the economic analysis of the sector by evaluating time series estimates of prices paid by residents since the early 1970s.


2017 ◽  
Vol 23 (3) ◽  
pp. 216 ◽  
Author(s):  
Bola Adebayo ◽  
Angela Durey ◽  
Linda M. Slack-Smith

Information and communication technology (ICT) can provide knowledge and clinical support to those working in residential aged care facilities (RACFs). This paper aims to: (1) review literature on ICT targeted at residents, staff and external providers in RACFs including general practitioners, dental and allied health professionals on improving residents’ oral health; (2) identify barriers and enablers to using ICT in promoting oral health at RACFs; and (3) investigate evidence of effectiveness of these approaches in promoting oral health. Findings from this narrative literature review indicate that ICT is not widely used in RACFs, with barriers to usage identified as limited training for staff, difficulties accessing the Internet, limited computer literacy particularly in older staff, cost and competing work demands. Residents also faced barriers including impaired cognitive and psychosocial functioning, limited computer literacy and Internet use. Findings suggest that more education and training in ICT to upskill staff and residents is needed to effectively promote oral health through this medium.


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