A Comparative Study of Strategic Issues of Digital Government Implementation Between Developed and Developing Countries

Author(s):  
Yining Chen ◽  
Wayne Huang ◽  
D. Li ◽  
H. Z. Shen ◽  
P. Z. Zhang ◽  
...  

Over the last decade, the Internet has become one of the most important means of communication in all social areas. The success of Web technology adoption in the private sector has put pressures on the public sector to adopt the Internet to present information and service resources. The concept of creating more efficient and convenient interaction between government and the interacting parties using Internet technology is referred to as digital government (or e-government). Recent studies have shown an increase in the adoption of digital government by various countries. Nevertheless, the level of implementation diverges from country to country. This study compares strategic issues of digital government implementation between developed and developing countries. Critical success factors for digital government implementation are discussed. In addition, recommendations are made to developed and developing countries for their implementation of digital government.

2008 ◽  
pp. 2026-2034
Author(s):  
Yining Chen ◽  
Wayne Huang ◽  
D. Li ◽  
H. Z. Shen ◽  
P.Z. Zhang ◽  
...  

Over the last decade, the Internet has become one of the most important means of communication in all social areas. The success of Web technology adoption in the private sector has put pressures on the public sector to adopt the Internet to present information and service resources. The concept of creating more efficient and convenient interaction between government and the interacting parties using Internet technology is referred to as digital government (or e-government). Recent studies have shown an increase in the adoption of digital government by various countries. Nevertheless, the level of implementation diverges from country to country. This study compares strategic issues of digital government implementation between developed and developing countries. Critical success factors for digital government implementation are discussed. In addition, recommendations are made to developed and developing countries for their implementation of digital government.


2011 ◽  
pp. 1909-1925
Author(s):  
Yining Chen ◽  
H. M. Chen ◽  
Russell K.H. Ching ◽  
Wayne W. Huang

Over the last decade, the Internet has become one of the most important means of communication in all social areas. The success of Web technology adoption in the private sector has put pressures on the public sector to adopt the Internet to present information and service resources. The concept of creating more efficient and convenient interaction between government and the interacting parties using Internet technology is referred to as electronic government (or digital government). Recent studies have shown an increase in the adoption of electronic government by various countries (Archer, 2005; I-Ways, 2005; Janssen et al. 2004). Nevertheless, the level of implementation diverges from country to country. This study identifies critical success factors of electronic government and proposes an implementation framework. This chapter presents an extensive case study to illustrate how the proposed framework can be used to analyze electronic government strategies in a developed country (United States) and a developing country (China). In conclusion, recommendations are made to developed and developing countries for their implementation of electronic government.


Author(s):  
Yining Chen ◽  
H.M. Chen ◽  
Russell K.H. Ching ◽  
Wayne W. Huang

Over the last decade, the Internet has become one of the most important means of communication in all social areas. The success of Web technology adoption in the private sector has put pressures on the public sector to adopt the Internet to present information and service resources. The concept of creating more efficient and convenient interaction between government and the interacting parties using Internet technology is referred to as electronic government (or digital government). Recent studies have shown an increase in the adoption of electronic government by various countries (Archer, 2005; I-Ways, 2005; Janssen et al. 2004). Nevertheless, the level of implementation diverges from country to country. This study identifies critical success factors of electronic government and proposes an implementation framework. This chapter presents an extensive case study to illustrate how the proposed framework can be used to analyze electronic government strategies in a developed country (United States) and a developing country (China). In conclusion, recommendations are made to developed and developing countries for their implementation of electronic government.


2017 ◽  
Vol 8 (1) ◽  
pp. 347-352 ◽  
Author(s):  
Fakije Zejnullahu ◽  
Indrit Baholli

Abstract Use of Innovation of ICT in activities of the public sector, referred to as e-Government, has helped governments to improve their services to citizens, to businesses and to government units by making them more qualitative and easily accessible. The initiative of e-Government in Kosovo was identified as a priority of the government in 2008 and since then a number of projects have been implemented, amongst them the System for Electronic Archiving of Document (SEAD). Since the partial or full failure of implementation of e-government projects is very frequent phenomenon in developing countries, the identification of success and failure factors of projects is necessary in order to address them on time. In this study are assessed the level of success of implementation of SEAD and are identified the critical success and failure factors of this system through seven dimensions ITPOSMO by using the Design Reality Gap Analysis. By measuring the design-reality gap across seven dimensions, we have assessed the success of the implementation of SEAD, which scored 18.05. Results from this study indicate that if no action is taken to reduce the size of gaps, particularly the gap in dimensions “Processes” and “Staffing and Skills”, project risks falling in the category “Partial Failure”. Findings from this research will serve to reduce the risks that may affect the successful implementation of e-governance in Republic of Kosovo, and also will serve other researchers in identifying the failure and success factors of e-Government in developing countries.


2018 ◽  
Vol 2 (1) ◽  
pp. 69-78
Author(s):  
Elizabeth Chinomona ◽  
Brighton Shumba ◽  
Viwe Mrwebi

Public-private partnerships (PPP) are likely to emerge as a new model for improved infrastructure development in developing countries. Scrutinizing the possibility of adopting the PPP model in addressing infrastructure challenges is the main objective of this paper. The study identifies the critical success factors for PPP project implementation based on the case of an emerging country. Qualitative research was used in this study. The target population in this study is a group of experts who are currently involved in infrastructure planning, development and policy making. The research concludes that lack of political will and government’s failure to develop policies to support PPPs are a major problem for this issue in developing countries. The research indicates the relevance and immediate necessity for governments of developing countries to develop a transparent and consistent policy and legal structure on PPPs to attract and promote private sector involvement in infrastructure projects.


2016 ◽  
Vol 8 (12) ◽  
pp. 21 ◽  
Author(s):  
Omar Mohamed Bukamal ◽  
Rami Mohammad Abu Wadi

<p>This study aims empirically to analyze the critical factors that impact the success of ERP system implementation in the public sector in the Kingdom of Bahrain and to clarify the benefits gained from the implementation. The study used a detailed questionnaire as a measuring instrument across the sample group to measure two main variables, the first being critical success factors (CSFs), and the second whether ERP implementation was successful or not. The CSFs are top management commitment and support, ERP system matching organization, business process re-engineering, vendor support, and training users.</p>Those factors found to have a significant impact on ERP system implementation and the results illuminate the high level of success in implementing ERP systems. While simultaneously demonstrating that an organization with a functioning ERP system does not achieve the desired benefits by default, but rather the organization requires certain Critical Success Factors (CSFs) to be present and in effect for those benefits to be achieved.


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